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HCL Software Portal Launched for Customers and Partners

Mat Newman  July 2 2019 15:46:02
Figure 1: HCL Software Portal Features

Earlier today, HCL Software (the newly announced division of HCL Technologies) was launched in a press release formally announcing that HCL had completed the purchase of the IBM software announced late last year.

As part of this new entity, today HCL Software launched their new portal (Built on PORTAL and DOMINO!), which provides Customers and Partners a one-stop site where they can receive product information, learn about purchasing software, gain support, connect with partners, and get contact information relevant to their requirements.

One of the things I love about the Portal is the introduction video by Raj Iyer, VP of Product Management for HCL Software, where he outlines the guiding principles and values that HCL are utilising:

DELIGHT

Customer-driven roadmaps, transparent development, joint innovation

INTEGRATE

Rest APIs, 3rd party integration, partner-led product extensions

INNOVATION

Practical innovation powered by technologies like machine learning and analytics

CURRENCY

Market currency for platforms, languages and methodologies

MODERNIZATION

User experience, Hybrid on-premises/cloud offerings

CONSUMABILITY

Containerised deployment, lower TCO, simplify offerings

I especially like Raj's closing quote: "We at HCL truly believe the the best days of these products lie ahead of us, and with your support and commitment, we can translate that belief into reality."

We are absolutely ready to engage with you to help you better understand, utilise and help us plan the future of our portfolio.

Whether you are a Customer, or Partner, please sign up on our new Welcome Portal Page: http://bit.ly/mlnHCLw3  

Figure 2: HCL Software Portal Features
Comments

1Ursus Schneider  07/02/2019 19:28:45  
HCL Software Portal Launched for Customers and Partners

registration not possible ATM -> please come back later.

Message on page:

Due to the current acquisition, our systems are currently being upgraded. This page will be available shortly, please check back.

Is the link correct?

2Mat Newman

07/02/2019 20:04:17  HCL Software Portal Launched for Customers and Partners

@1, Ursus: Yes, the link is correct. Please be patient until the registration link becomes available, I may have been too early with the announcement.

Mat Newman IBM Champion

3Ursus Schneider  07/02/2019 22:33:38  
HCL Software Portal Launched for Customers and Partners

Works now :)

4Mike Duffy  07/22/2019 6:39:47  
HCL Software Portal Launched for Customers and Partners

Matt:

I enjoy reading your posts.

Your enthusiasm for the products perched by HCL will serve

the well. You are highly respected and your crew in the community

will be invaluable as they move into this market.

Q: Does the HCL purchase include Lotus Org? I have been a

huge fan for years, and am now running v6.1 on Win 7.

Using Parallells I have it running on my MNacBook, but Parallells + Windows takes up a lot of HD space.

Has HCL purchased Org as well as Notes?

Would you expect an update?

Any chance they'll port the program to the Mac platform?

Best regards, and much success in your new venture,

Mike Duffy

Prince Edward island

Canada

mdduffy@gmail.com

5Mike Duffy  07/22/2019 6:40:43  
HCL Software Portal Launched for Customers and Partners

Sorry for all of the typos. Darn predictive typing!!!

Mike

6Paul Siegel  08/10/2019 4:15:07  
HCL Software Portal Launched for Customers and Partners

We are having some difficulty creating an ISV/Partner account on (https://registration.hclpartnerconnect.com). Yes, we now appear as a "customer," but can't register as a "partner." No idea why. Any recommendations?

Separately, we have a learning management platform built on Domino which (I've been told by top Domino experts) let have never seen such an advanced implementation. 100% browser-based.

We are looking for team members to help extend it.

7Joseph S Greif  10/03/2019 6:31:03  
HCL Software Portal Launched for Customers and Partners

Mat....a few years ago you posted info from many users who successfully updated to Windows 10 and retained full usage of Lotus Organizer 5.0.

I need help doing that now but cannot find anyone to help. I need someone to come to my home to do it who has prior success with this two part job. I live in Delray Beach, FL, between Boca Raton and West Palm Beach. Any idea of 2-3 people I can contact locally for help??

The "big box" stores are useless. They routinely "overpromise and underdeliver" and either do not come to someone's home or require signing a year-long service agreement.

Thanks.............JG

8Joseph S Greif  10/03/2019 6:32:13  
HCL Software Portal Launched for Customers and Partners

Mat....a few years ago you posted info from many users who successfully updated to Windows 10 and retained full usage of Lotus Organizer 5.0.

I need help doing that now but cannot find anyone to help. I need someone to come to my home to do it who has prior success with this two part job. I live in Delray Beach, FL, between Boca Raton and West Palm Beach. Any idea of 2-3 people I can contact locally for help??

The "big box" stores are useless. They routinely "overpromise and underdeliver" and either do not come to someone's home or require signing a year-long service agreement.

It might be best to reply directly to me at my email rather than thru this web site.......you can reply to attycpa7@att.net.

Thanks.............JG

9Joseph S Greif  10/03/2019 6:32:17  
HCL Software Portal Launched for Customers and Partners

Mat....a few years ago you posted info from many users who successfully updated to Windows 10 and retained full usage of Lotus Organizer 5.0.

I need help doing that now but cannot find anyone to help. I need someone to come to my home to do it who has prior success with this two part job. I live in Delray Beach, FL, between Boca Raton and West Palm Beach. Any idea of 2-3 people I can contact locally for help??

The "big box" stores are useless. They routinely "overpromise and underdeliver" and either do not come to someone's home or require signing a year-long service agreement.

It might be best to reply directly to me at my email rather than thru this web site.......you can reply to attycpa7@att.net.

Thanks.............JG

10Joseph S Greif  10/03/2019 6:32:17  
HCL Software Portal Launched for Customers and Partners

Mat....a few years ago you posted info from many users who successfully updated to Windows 10 and retained full usage of Lotus Organizer 5.0.

I need help doing that now but cannot find anyone to help. I need someone to come to my home to do it who has prior success with this two part job. I live in Delray Beach, FL, between Boca Raton and West Palm Beach. Any idea of 2-3 people I can contact locally for help??

The "big box" stores are useless. They routinely "overpromise and underdeliver" and either do not come to someone's home or require signing a year-long service agreement.

It might be best to reply directly to me at my email rather than thru this web site.......you can reply to attycpa7@att.net.

Thanks.............JG

11Damien Soward  10/14/2019 11:59:14  
HCL Software Portal Launched for Customers and Partners

Matt,

I am writing this here out of complete desperation.

Without going into all the details on a public site, can someone from HCL contact me regarding access to flexnet etc (we are already BPs). I've called, I have emailed, I have logged support. You Matt are my last hope.

Cheers

Damien

12Dean Bradock  12/11/2019 14:36:21  
HCL Software Portal Launched for Customers and Partners

Hi Matt,

We’re having pretty much the same experience as Damien above.

It took me raising two tickets to be even able to get connected to the e-commerce portal and there’s another one been raised because I still can’t get into the flexnet one.

Couple that with the fact we get emails stating we have outstanding quotes when none are showing on the portal and it’s becoming extremely frustrating.

I know that Australia is a software backwater but surely someone is responsible for communicating with BP’s occasionally?

Mat Newman

THE Notes (formerly IBM/Lotus Notes) Guy. Productivity Guru. Evangelist. IBM Champion for IBM Collaboration Solutions, 2011/2012/2013. Former IBMer. HCLite. Views are my own.

#GetProductive #GetHCLNotes

Mat Newman




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