Having attachment Issues

[pscalisi]

Hey all, sorry if this has been asked before, and if it has a pointer to the thread would be appreciated. I am running Notes 8.5.1 FP2 on Win7 x64. Since I have installed the OS and notes, I have been having an issue with attachments, maybe even e-mail sizes in general. I have not been able to pinpoint the size limit, since it seems to be a moving target. Whenever i send an e-mail with an attachment, I get a timeout error. this morning I gave up after 12 attempts to send a 321kb photo. The error message says:  Network operation did not complete in a reasonable amount of time; please retry; SERVERNAME/SERVER/DOMAIN mail.box. The consensus here is that the server itself is slow, but this is happening on every attachment, and as far as I can tell, is limited to me.

Any suggestions as to any settings that may need to be adjusted would be appreciated, or even if you can tell me it is due to Win7 x64 and I have to wait for proper IBM support, that would help as well so I don't keep beating my head against a wall on this. 

[DHGreenstein]

I recently had an experience like this with a customer.  While I usually reserve comment on performance issues sight-unseen, I hope this will help you at least begin to look in the right direction.  If you have antivirus software running on your workstation, check to see if it has any extensions loaded into notes via the INI file.  Symantec was doing this for the customer I am referencing, and when we removed the trailing .dll from the file name, or removed the parameter all together... it started working like a charm.  Initially, a clean install (don't even keep the address book... just copy entries into a new one) did the job, but after some pinpointing exercises with IBM support, we seemed to have figured it out.  This was the case for both XP and Win7 systems.

GL... HTH