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Why collaboration matters for global companies
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Adam Brown    

Business models across many industries are being rapidly redefined as new entrants harness new technologies to gain a competitive edge. But how well are new technologies going to help longer-established companies, if their existing technologies are presenting challenges?

In a survey of knowledge workers, almost all of respondents said they have felt overwhelmed by information to the point of incapacity.

Clearly, companies won’t get the most out of their employees if they suffer from incomplete communication, conflicting or fragmented information, barriers to collaboration, and feeling in the dark about the progress of shared tasks.

Are you nodding your head to some of this?

There is a way of overcoming these problems and becoming nimble once again – as well as responsive and competitive. It’s by way of a tool called Social Collaboration.

“Social what?” we hear you say.

 

Social Collaboration is actually a simple concept: it’s the joined-up efforts of multiple stakeholders in pursuit of a common goal. Social Collaboration is common on the internet because available technologies make it easy to share, develop and analyse information.

In short, Social Collaboration improves performance.

A crucial concept behind Social Collaboration is that “ideas are everywhere”. People share ideas in an open environment, and the discussion is not limited to only those who have domain knowledge. All ideas are valued.

Social Collaboration tools are essential to an organisation’s Digital Transformation strategy because they simplify how people find, use and share information. They also ease how people work together, track progress, attend and conduct meetings, and at the end of the day get work done.

This is particularly important for distributed or global companies with a workforce spread across various locations and working in different time zones. A report by McKinsey on the issues facing global organisations found that these companies believed the knowledge, skills and experience across their workforce was invaluable but they suffered from a major problem: transferring the expertise learned in one market to another.

Take the world’s leading manufacturer and supplier of hearing implants – Cochlear. Five years ago Cochlear identified the need to enable better collaboration between their global offices and laboratories. They especially wanted a solution that could host their entire global user base.

Cochlear chose ISW to provide the solution, and the heart of the technology from ISW was IBM Connections, IBM’s Social Collaboration software. Cochlear’s staff of 2700 worldwide can now call upon internal expertise easily and consistently, create communities of expertise, and collaborating across the room or across the globe.

The potential rise in productivity from social technologies for highly-skilled, knowledgeable workers critical to growth has been measured at between 20-25%. In addition, companies using these tools report an average 36% better customer service.

To help your organisation’s Digital Transformation journey, we’ve created an infographic outlining how you can expand your business with social collaboration tools, download it here.

If you’d like to see first-hand how you can empower your workforce with social collaboration tools at our Connections Ignition workshop, to register your interest, click here.



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http://www.collaborationblueprint.com.au/blog/2016/9/14/why-collaboration-matters-for-global-companies.html
Sep 13, 2016
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Recent Blog Posts
6
Watson Workspace Cognitive Collaboration Integrated with Buzzy Instant Apps
Wed, Sep 27th 2017 11:59p   Adam Brown
Yesterday IBM launched the Watson Workspace Essentials which is the first release of Workspace that is enterprise ready following the previous pre-release. I have been using and watching from the continual improvement of Workplace since it was first pre-released and over this time I have found more and more of my conversations moving from Sametime and Slack over to Workspace. In short Workspace is a real time collaboration app that provides group and individual persistent chat, plus some built i
4
Get Your BUZZ On - Instant Apps for Connections
Thu, Sep 7th 2017 3:59a   Adam Brown
I have to say it! Damn this one is exciting. I am BUZZING (literally!) Over the years since we launched Kudos Badges for IBM Connections about 9 years ago now, we have delivered a series of new products and capabilities for IBM Connections, all with a focus on adoption and improving the user experience and hence engagement for users of Connections. After Badges, came Kudos Analytics delivering deep analytics and reporting to Connections. Kudos Thanks and Kudos Awards delivered peer to peer and
3
#ISWINSIGHT - Mark Anderson
Thu, Sep 7th 2017 12:04a   Adam Brown
For our latest #ISWINSIGHT we are introducing Mark Anderson - Business Development Manager for Tasmania. 1) What’s your name and what exactly do you do with ISW? My name is Mark Anderson and I am the Business Development Manager for ISW in Tasmania. I started in 2010 and I really enjoy providing technology solutions for people and as technology advances so do the possibilities for innovative solutions. I work with a team to provide applications and systems to help solve business p
7
#ISWInsight - Jared Roberts - IBM Champion - Welcome to ISW!
Mon, Jun 19th 2017 11:14p   Adam Brown
I have been enjoying reading the blog series from one of our great Kudos Boards partners in Europe -panagenda - called #panagendaPride. Danny Klaus has been doing a regular post about his team members, what they do, and what their interests are (great work Danny). I know a lot of the panagenda team and consider many of them good friends so it is always great to learn more about them. So in the spirit of immitation is the best form of flatery, I have decided to give it a go myself and start a sim
16
IBM Announced a new mega conference - THINK 2018
Thu, Apr 27th 2017 10:13p   Adam Brown
Big news from IBM on the event/conference front. Think about it...AI, Cloud, Data, IoT, and Security. They have merged in your world... and they have in ours too. That's why we're excited to announce a first ever event that reflects the way you do business: IBM Think 2018. Bringing together World of Watson and InterConnect to form the technology industry's most important event. - https://www.ibm.com/events/think/ The current events include Connect, InterConnect, Amplify, Edge, Vision, World
4
IBM Connect 2017 - Top 5 Highlights
Tue, Feb 28th 2017 3:32a   Adam Brown
Well what a huge week! There were so many interesting things going on at IBM Connect 2017 last week in San Francisco. I had some fantastic conversations with colleagues around the world and that is probably the most important part of Connect. Learning from others experiences, thinking about our future path, just fantastic. Yet how to sum it up! Well here are my top 5 highlights for IBM Connect 2017. Let me know what yours were?
4
Kudos Boards Cloud for IBM Connections Cloud - It's here!
Thu, Feb 16th 2017 1:36a   Adam Brown
Well I would estimate that over the last 12 months we have been asked about 1000 times "When is Kudos Boards coming to Connections Cloud?". My answer has been - we are working on it! Well I am very pleased to announce that it is now here and ready for us to demo at IBM Connect 2017 in San Francisco. The Kudos team has been working very hard over the last year to get this ready for release and we are stoked with the release. We have had a few users playing around over the last few weeks and the




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