I'm going to be live blogging the IOD 2011 Conference Opening General Session. (Check back here for updates, or follow along live at http://www.ibm.co/iod11 )
First speaker - Jeff Jonas, IBM Distinguished Engineer. Enterprise Amensia - having two pieces of information in the organization that aren't connected.
Organizations are getting dumber - increase in available information, but large gap between sensemaking algorithms
Major retailer found two out of every thousand people they hired had already been arrested for stealing... from the same store!
Analogy between trying to extract value from enterprise data and trying to do a jigsaw puzzle (with missing pieces, duplicates and "false negatives")
Big Data. New Physics
More data: better the predictions
Lower false positives
Fewer false negatives
More data: bad data... good
Suddenly glad your data was not perfect.
More data: less compute [the last few puzzle pieces to put together go faster than the first ones]
Sense and Respond --> Explore and Reflect
Closing thoughts - The most competitive organizations are going to make sense of what they're doing while there's still time to do something about it.
Sarah Diamond - Managing Partner, Financial Services, IBM Global Business Services. Firms must dramatically improve their levels of transparency and level of data and analytic capabilities to satisfy regulators, successfully manage risk and enable growth.
HP Bunaes - Senior Vice President Corporate Risk Management, SunTrust
In 5 years SunTrust made quantum leap in analytics.
Each region used to have to fend for itself. Now standardized reporting as a shared service
Used to use Excel and ccess, now Data Warehouse and Business Analytics
Intranet portal fo one-stop shopping and self-service.
Now put customer in center - everything produced is client relationship based.
No more tower of Babel problem - standard definitions and quality metrics.
Can now do in seconds what used to take days to do.
Managers and lines of business used to divert hundreds of people to create reports, now they can focus on growing their business.
One of lines of business was in auto finance. Could use tools and data to build sophisticated models on exposure to auto dealers at granular level. Similarly, exposure to homebuilders. Thanks to data, knew exactly what exposures where and knew strengths/weaknesses of every single builder. Allowed to mitigate risk. Residential mortgage business took a beating. Could use tools to isolate areas of stress... concentrated in a few narrow segments, while most of the business held up well. Informed loss mitigation strategies and could focus where stress was worst. And could provide that to analysts, investors and regulators.
Paul Edmisten, Senior Vice President, Corporate Business Intelligence and Analytics, SunTrust How take those capabilities and explore over Sun Trust. Transform to take analytics across company. Launched strategic initiative to differentiate based on analytics. What was series of siloed teams has come together under common operating model.
Analytical value = managed data + talented people x embedded analytics
All 28,000 people in company needs to understand value of data (down to the teller).
How use analytics: 1. Risk Analytics- Understanding/modelling risk 2. Finance Analytics- Increased value when overlay risk and finance analytics - e.g., risk-adjusted profitability. (Probability of default for given protfolio) 3. Operational Analytics- Call centers, lending operations, bank operations. Embedding analytics inside of workflow systems and imaging. Can be smarter in how process loans, be more effective and sensitive to clients' specific needs. Or can use to determine where to place ATMs. 4. Client Analytics - e.g., Amazon knows what you want to buy next... want to understand full relationship to better offer, bundle products.
Video highlighting benefits seen by companies like Directv and Pepsi
SVP IBM Software Solutions Business Group - Mike Rhodin Outcomes that are possible when harness information and make it work for you instead of against you. Innovation across industries is opening new possibilities for business optimization. Analytics create a competitive advantage. More organizations see analytics as competitive advantage. 57% increase in organizations citing it as an advantage over same survey in 2010. Organizations competing on analytics substantially outperform their peers - by 220%. 60% of CEOs agree they have more data than they can use effectively. The performance gap is widening - Organizations that apply advanced analytics achieve more profit growth - 12x
Opportunities for analysts exist across the business: 71% of CMOs see data explosion as having the biggest impact 25% of CHROs using analytics to make future workforce decisions 74% of CFOs see a need for faster decision making.
By embedding analytics into the fabric of your business processes, businesses can anticipate and shape business outcomes.
Becker Underwood - 50% increase in inventory turns. (They were making decisions based on rearview mirror. Now can make more accurate predictions to better manage inventory. More timely and accurate raw material orders.)
JM Family Enterprises - $2.1M annual call center savings
Santam Insurance (South Africa) - Saved $2.4M in just 4 months, improved claims processing by 70%. Automatically scored each claim based on risk level and moved on to appropriate group to process. Identified pattern of fraud by major crime syndicate in first 4 months, leading to $2.4M in savings.
Vivo (largest mobile provider in southern hemisphere) - Reduced campaign execution time by 86% by use of Unica.
Algorithmics - IBM closed acquisition last week. Financial risk management - 4,000 risk factors monitored.
SVP Middleware Software, IBM Software Group - Robert LeBlanc Possibilities today - Information from everywhere, radical flexibility, extreme scalability We need to adapt to these changing set of requirements. Key question: Is your information strategy bold enough?
Are you prioritizing and delivering specific business outcomes in your industry
Are you applying the right technology?
Do you have a proactive partnership between business and IT?
Have you made an investment in innovation, skills and IT efficiency?
Has your organization made a lasting commitment to strategic/cultural change?
Think about the platform you have that supports information, that supports what you're trying to do around analytics and information in your org.
HealthNow - needed one view of the client. Now provide better care and are saving $5M a year.
Hennepin County (Minnesota). Improving child welfare and saving $2.5M annually. Integrated case management, across paper and electronic. Now case workers have infor they need and can spend more time in field with clients.
Pacific Northwest Smart Grid - $178M smart grid project. Tapping into new information sources.
GM, Information Management Software - Arvind Krishna How harness info to turn into insights and turn insights into increasing revenue and profits. The key is turning insight into action.
Announcements this week: DB2 Analytics Accelerator - leveraging Netezza. Improving speed of queries by 10-100 times IMS 12 - doubling performance to 60k transactions per second Both reduce cost of managing data
IBM Content and Predictive Analytics for Healthcare - natural language processing, speech, info from diverse sources. IBM Case Manager v5.1 - bringing together case management and business process management
InfoSphere MDM10 InfoSphere Information Server 8.7 InfoSphere Optim Test Data Management Self Service Center --> Reduce time it takes to get capabilities into production.
Cognos with native iPad support (search Apple App Store for Cognos Cognos BI v10.1.1 - Speed and Flexibility Sneak peek in the labs - Analytics go Personal (breakthrough analytics performance on the desktop)
Algorithmics - address market, credit, operational and liquidity risk
Q1 Labs - pending acquisition - managing security
InfoSphere BigInsights and InfoSphere Streams - bring together any data source, at any velocity, to generate insight; enterprise class platform to enable creative discovery
BAO Jumpstart Services - driving deep insights from over 2,000 client workshops that have done.
Watson Analytics Beta Now Available
Thu, Dec 4th 2014 9:11p Adam Gartenberg Watson Analytics is now live in beta. If you haven't already signed up, there's no time like the present. ARMONK, N.Y. - 04 Dec 2014: IBM (NYSE: IBM) today announced that Watson Analytics, a breakthrough natural language-based cognitive service that can provide instant access to powerful predictive and visual analytic tools for businesses, is available in beta. See Vine(vine.co/v/Ov6uvi1m7lT) for a sneak peek now. IBM Watson Analytics automates the once time-consuming tasks such as data pr [read] Keywords: ibm
Go Inside Watson Analytics (Live Video Chat)
Mon, Dec 1st 2014 12:11p Adam Gartenberg If you'd like to learn more about Watson Analytics, head on over here at 12pm ET on December 4th for a live video chat with big data experts to learn more about what led to its development and how it's being used in the real world. Go Inside Watson Analytics December 4, 2014 | 12:00PM ET Are you ready to Go Inside Watson Analytics, IBMâs new tool that gives business users access to powerful analytics at their fingertips? Uncover the genesis and development of the new tool with I [read] Keywords: ibm
Recap: Insight 2014 Day 3 General Session
Thu, Oct 30th 2014 10:12a Adam Gartenberg I found the Day 3 general session of Insight 2014 to be quite interesting for a number of reasons. Captain Richard Phillip's first-hand account of his ordeal and rescue was fascinating, and Kevin Spacey's keynote was one of the more inspiring messages at a conference like this. On the business side, the challenges faced by Singapore in identifying illegal or dangerous activities in and around their ports was eye opening, and then of course there was the little matter of the landmark partners [read] Keywords: ibm
IBM and Twitter partner on data analytics
Wed, Oct 29th 2014 7:12p Adam Gartenberg Today's general session from Insight 2014 was interesting for a number of reasons (including an inspiring talk by Kevin Spacey), but I want to draw attention to an announcement made right in the middle of it: IBM's partnership with Twitter to integrate all tweets (sinceTwitter's inception) and full ongoing live stream into IBM's cloud-based analytics, customer engagement platforms and consulting services. From the Wall Street Journal article on the partnership: IBM will have access to [read] Keywords: ibm
When it comes to analytics, are you a spectator or a front runner?
Tue, Oct 28th 2014 3:12p Adam Gartenberg Last week IBM's Institute for Business Value released their latest analytics study. The important takeaway this time around: The need for speed. In 2014, several significant shifts occurred in the realm of big data â shifts business executives cannot afford to ignore. The most significant change: Velocity is now the value driver for big data. Enter the speed advantage. Our sixth annual analytics study revealed a small group embracing this shift for competitive advantage. These orga [read] Keywords: ibm
How to follow IBM Insight from home
Mon, Oct 27th 2014 9:19a Adam Gartenberg I'll be following the IBM Insight conference from afar this year, and if you didn't make it out to Las Vegas yourself, there are still plenty of ways to stay in the loop. First, head on over to the InsightGO site and register to watch the general sessions and keynotes via live stream (starting up soon - 8:15am PT/11:15am ET today). I'm particularly interested in hearing what Kevin Spacey has to say about how data and analysis is influencing "House of Cards." You can also keep up to date vi [read] Keywords: ibm
Watson Analytics in Action (demo)
Thu, Oct 9th 2014 3:11p Adam Gartenberg Do you want to see how easy it is to add data and see the resulting analysis from Watson Analytics? Here's a demo of how a fast food chain could analyze the impact of different marketing campaigns they tried out in test markets. [read] Keywords: ibm