Some quick highlights from the ECM Keynote from IOD 11:
Content at rest = Cost... Content in motion = Value. Therefore, our focus is on augmenting systems of record with systems of engagement, unleashing the value of content in motion.
How businesses are using IBM ECM Solutions:
Wells Fargo - Swapnil Salonke - Imaging Services for Wells Fargo and John Murphy, IBM:
Wells Fargo processes around 100 million documents a month, 24x7
Wells Fargo undertook a transformation of their environment driven by a focus on the business value they were delivering to their customers.
Novartis - Scott Bancroft
Dealing with huge amounts of electronic and physical content (and physical content includes not just paper, but things like lab samples)
They have 300 shelf-kilometers of paper (equal to around 50 million pieces of paper)
Their Global master Retention Management System is designed to bring all records together under the same classification system and legally defensible retention policy
It's designed to be managed at a global, country and state level, while also offering flexibility at the local level.
It is very intuitive, with end users requiring only 15 minutes of training out on the site.
Seton Healthcare Family - Dr. David Ramirez
Not for profit healthcare provider in central Texas.
About 1/3 of their patients can't pay for care, and they essentially donate $300M in charity care a year.
They are going to be applying Watson to better treat patients coming in with Congestive Heart Failure. Nationwide, around 50% of CHF cases are readmitted to the hospital within 30 days, and half of that should be avoided.
SEB - Simon Hancorn
SEB is a large Nordic Bank, operating in 10 countries in Europe
They need to keep track of many different types of information under intense time pressure, and handle about 100,000 cases a month across 350 different case types.
Their initial approach was to keep automating their processes, but found that doing so would have taken so much time and expense that they went looking for other options.
They are replacing their workflow engine with IBM Case Manager, now have a new archive based on FileNet P8, and are providing reporting and statistics via IBM Case Manager.
Introducing Watson Analytics: Analytics for Everyone
Tue, Sep 16th 2014 11:11a Adam Gartenberg When you've got a new solution being compared to the transformational power of the spreadsheet and the iPhone, you just might be on to something. From Steve Lohr in The New York Times: Developing technology is one thing; democratizing it is another. The latter involves finding the innovation that opens the door to widespread adoption with usefulness and usability. In the personal computer era, it was the spreadsheet that transformed a hobbyistsâ plaything into a must-have machine in co [read] Keywords: collaboration
Your Participation is Needed: 6th Annual Analytics Survey
Tue, Jul 22nd 2014 9:11a Adam Gartenberg IBM's Institute for Business Value is currently collecting responses for the 6th annual IBV Analytics survey, and needs your participation. The survey, the largest of its kind in the industry, will investigate how organizations can create a competitive advantage with big data and analytics. Responding will only take 15 minutes, and all responses will be anonymous. If you opt in to register (your contact data will be disassociated with the survey data to ensure privacy), you will be sen [read] Keywords: ibm
$600 Early Bird Discount for Insight 2014 (formerly IOD)
Wed, May 21st 2014 11:11a Adam Gartenberg Early bird registration for Insight 2014 (formerly Information on Demand) is now open. Registering now will save you $600. The call for speakers is also open, so if you've got a topic you'd like to present, please go ahead and submit it. You can learn more about the conference curriculum and see highlights of past conferences here. Register today! [read] Keywords: ibm
Putting analytics into the hands of decision makers
Tue, May 20th 2014 1:10p Adam Gartenberg As far as analytics has come in recent years, there are still challenges around making sure that the data and analysis gets into the hands of the people who need it most in a timely and easy to understand fashion. At the IBM Vision conference today, IBM made announcements that will bring us one step closer to making the notion of "analytics everywhere" a reality. The new technologies previewed today include: An analytics offering now available on the IBM Cloud Marketplace that can manage [read] Keywords: collaboration
Amtrak Writer’s Residencies - Social media done right
Thu, Feb 20th 2014 11:11a Adam Gartenberg Via @austinkleon (Link to his post with more detail). Excellent job, @Amtrak. Amtrak writerâs residencies Hereâs what went down: in his PEN Ten interview, @AlexanderChee was asked where he best liked to write: I still like a train best for this kind of thing. I wish Amtrak had residencies for writers. Thatâs it. Two sentences. And then this happened: [read] Keywords: twitter
IBM Predictive Analytics to Detect Patients at Risk for Heart Failure
Wed, Feb 19th 2014 3:11p Adam Gartenberg More great work coming out of our analytics group, working in partnership with leading healthcare providers and IBM Business Partners. ARMONK, N.Y. - 19 Feb 2014: IBM (NYSE: IBM) today announced that Virginia health systemCarilion Clinic has indentified 8,500 patients at risk for developing heart failure in a pilot project that could lead to early intervention and better care for these patients. The pilot was completed in collaboration with IBM, Epic and Carilion Clinic. The results were [read] Keywords: collaboration
Quantified Athletes: Using Analytics to Reduce Injuries
Wed, Feb 5th 2014 12:10p Adam Gartenberg Those of you who attended the IOD conference back in 2011 were treated to an interview with author Michael Lewis and Oakland A's general manager Billy Beane, of Moneyball fame (amongst many other achievements). One comment that's stuck with me was a question tossed in at the very end of the interview. Billy Beane was asked how it's possible to still get a competitive advantage from the type of statistical advantages he discovered, now that everyone was on to the approach (and, as he comm [read] Keywords: ibm
New SaaS study shows how "Pacesetters" distance themselves from the rest
Tue, Jan 28th 2014 3:12p Adam Gartenberg There's no question that Software as a Service (SaaS) is here to stay as a model for quickly and cost-effectively deploying new IT capabilities inside of and outside an organization. But, as in all aspects of business, some companies are finding greater advantage than others. What's special about the organizations who exhibit the highest level of SaaS adoption and who are gaining competitive advantage through their efforts? A study by the IBM Center for Applied Insights released today [read] Keywords: collaboration