Some quick highlights from the ECM Keynote from IOD 11:
Content at rest = Cost... Content in motion = Value. Therefore, our focus is on augmenting systems of record with systems of engagement, unleashing the value of content in motion.
How businesses are using IBM ECM Solutions:
Wells Fargo - Swapnil Salonke - Imaging Services for Wells Fargo and John Murphy, IBM:
Wells Fargo processes around 100 million documents a month, 24x7
Wells Fargo undertook a transformation of their environment driven by a focus on the business value they were delivering to their customers.
Novartis - Scott Bancroft
Dealing with huge amounts of electronic and physical content (and physical content includes not just paper, but things like lab samples)
They have 300 shelf-kilometers of paper (equal to around 50 million pieces of paper)
Their Global master Retention Management System is designed to bring all records together under the same classification system and legally defensible retention policy
It's designed to be managed at a global, country and state level, while also offering flexibility at the local level.
It is very intuitive, with end users requiring only 15 minutes of training out on the site.
Seton Healthcare Family - Dr. David Ramirez
Not for profit healthcare provider in central Texas.
About 1/3 of their patients can't pay for care, and they essentially donate $300M in charity care a year.
They are going to be applying Watson to better treat patients coming in with Congestive Heart Failure. Nationwide, around 50% of CHF cases are readmitted to the hospital within 30 days, and half of that should be avoided.
SEB - Simon Hancorn
SEB is a large Nordic Bank, operating in 10 countries in Europe
They need to keep track of many different types of information under intense time pressure, and handle about 100,000 cases a month across 350 different case types.
Their initial approach was to keep automating their processes, but found that doing so would have taken so much time and expense that they went looking for other options.
They are replacing their workflow engine with IBM Case Manager, now have a new archive based on FileNet P8, and are providing reporting and statistics via IBM Case Manager.
Recap: Insight 2014 Day 3 General Session
Thu, Oct 30th 2014 10:12a Adam Gartenberg I found the Day 3 general session of Insight 2014 to be quite interesting for a number of reasons. Captain Richard Phillip's first-hand account of his ordeal and rescue was fascinating, and Kevin Spacey's keynote was one of the more inspiring messages at a conference like this. On the business side, the challenges faced by Singapore in identifying illegal or dangerous activities in and around their ports was eye opening, and then of course there was the little matter of the landmark partners [read] Keywords: ibm
IBM and Twitter partner on data analytics
Wed, Oct 29th 2014 7:12p Adam Gartenberg Today's general session from Insight 2014 was interesting for a number of reasons (including an inspiring talk by Kevin Spacey), but I want to draw attention to an announcement made right in the middle of it: IBM's partnership with Twitter to integrate all tweets (sinceTwitter's inception) and full ongoing live stream into IBM's cloud-based analytics, customer engagement platforms and consulting services. From the Wall Street Journal article on the partnership: IBM will have access to [read] Keywords: ibm
When it comes to analytics, are you a spectator or a front runner?
Tue, Oct 28th 2014 3:12p Adam Gartenberg Last week IBM's Institute for Business Value released their latest analytics study. The important takeaway this time around: The need for speed. In 2014, several significant shifts occurred in the realm of big data â shifts business executives cannot afford to ignore. The most significant change: Velocity is now the value driver for big data. Enter the speed advantage. Our sixth annual analytics study revealed a small group embracing this shift for competitive advantage. These orga [read] Keywords: ibm
How to follow IBM Insight from home
Mon, Oct 27th 2014 9:19a Adam Gartenberg I'll be following the IBM Insight conference from afar this year, and if you didn't make it out to Las Vegas yourself, there are still plenty of ways to stay in the loop. First, head on over to the InsightGO site and register to watch the general sessions and keynotes via live stream (starting up soon - 8:15am PT/11:15am ET today). I'm particularly interested in hearing what Kevin Spacey has to say about how data and analysis is influencing "House of Cards." You can also keep up to date vi [read] Keywords: ibm
Watson Analytics in Action (demo)
Thu, Oct 9th 2014 3:11p Adam Gartenberg Do you want to see how easy it is to add data and see the resulting analysis from Watson Analytics? Here's a demo of how a fast food chain could analyze the impact of different marketing campaigns they tried out in test markets. [read] Keywords: ibm
Introducing Watson Analytics: Analytics for Everyone
Tue, Sep 16th 2014 11:11a Adam Gartenberg When you've got a new solution being compared to the transformational power of the spreadsheet and the iPhone, you just might be on to something. From Steve Lohr in The New York Times: Developing technology is one thing; democratizing it is another. The latter involves finding the innovation that opens the door to widespread adoption with usefulness and usability. In the personal computer era, it was the spreadsheet that transformed a hobbyistsâ plaything into a must-have machine in co [read] Keywords: collaboration
Your Participation is Needed: 6th Annual Analytics Survey
Tue, Jul 22nd 2014 9:11a Adam Gartenberg IBM's Institute for Business Value is currently collecting responses for the 6th annual IBV Analytics survey, and needs your participation. The survey, the largest of its kind in the industry, will investigate how organizations can create a competitive advantage with big data and analytics. Responding will only take 15 minutes, and all responses will be anonymous. If you opt in to register (your contact data will be disassociated with the survey data to ensure privacy), you will be sen [read] Keywords: ibm