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Social Analytics In The Enterprise
Alan Lepofsky    

Yesterday I presented my thoughts on Social Analytics In the Enterprise at the Virtual E2Conf. Below are my slides and I'll update this post with a link to the recording when it is available.

If you don't have time to view all the slides or listen to the recording, let me sum up everything I was trying to say in two points:
1) Social Analytics is the collection, measurement and visualization of data related to content, people and the interactions between the two.
2) At work, Social Analytics should be used to help employees find the right colleagues, content and communities to help them get their job done.



My presentation references many of the enterprise social software vendors, but was not meant to be an endorsement of any vendor over another.  The slides simply provides examples of some of the features various vendors provide. Many vendors provide similar features, even if not mentioned in this presentation.  If you would like to speak with me about details of any one vendor, or would like consulting on which vendor to choose for your organization I'm happy to help.

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http://www.alanlepofsky.net/alepofsky/alanblog.nsf/dx/social-analytics-in-the-enterprise
Feb 17, 2012
141 hits



Recent Blog Posts
76


Comparing the Various Flickr Account Types
Tue, May 21st 2013 9:10a   Alan Lepofsky
On May 20th Flickr announced their new design as well as new account plans and storage options. As a long time Flickr Pro user, there are a few things I wanted to understand before making a decision about how I'll use Flickr in the future. Since I was finding it difficult to understand the changes, I created the following spreadsheet and asked the world to help me fill it in. (go crowd-sourcing!) I had always used a Pro account because of the need for more than 300MB of storage, but now wit [read] Keywords: facebook google integration widget
97


It’s Important To have Intelligent @Mentioning
Tue, Apr 30th 2013 11:50a   Alan Lepofsky
As the size of our social networks grow (meaning we connect with more people) it's important that the tools we use make it simple to interact with the right people at the right time. (context matters!) I've found that some collaboration platforms do this well, while others do not. Here is a good example from Yammer. Notice when I type "@k" it first suggests Kevin Young, he is not the only person in my network who's name starts with K, but he is person I interact with most frequently. Th [read] Keywords: collaboration facebook google network
117


Socialcast Adds Integrated Social Task Management
Thu, Apr 18th 2013 11:20a   Alan Lepofsky
Today SocialCast by VMware announced the new version of their enterprise social networking platform. The main new feature of this release is the integration of Social Task Management, which they are calling Socialcast Projects. As you know, I've been preaching about the benefits of Social Task Management for quite some time, so clearly I am happy to see Socialcast provide this new element to their product. With this new enhancement people using Socialcast will be able to more easily to organise [read] Keywords: collaboration connections domino ibm notes applications desktop email enterprise exchange exchange integration microsoft networking server virtualization vmware
110


Socialcast Adds Integrated Social Task Management
Thu, Apr 18th 2013 11:00a   Alan Lepofsky
Today SocialCast by VMware announced the new version of their enterprise social networking platform. The main new feature of this release is the integration of Social Task Management, which they are calling Socialcast Projects. As you know, I've been preaching about the benefits of Social Task Management for quite some time, so clearly I am happy to see Socialcast provide this new element to their product. With this new enhancement people using Socialcast will be able to more easily to organise [read] Keywords: enterprise integration networking vmware
113


WorkinBox By Tylr Mobile Brings Email and CRM Together
Wed, Apr 17th 2013 10:30a   Alan Lepofsky
Today Tylr Mobile unveiled WorkinBox, an iPhone application designed to help sales professionals by bringing together email (via IMAP) and CRM (currently Salesforce.com) information. Unlike so many of today's startups who pontificate about the evils of email, WorkinBox embraces the fact that email is a critical tool for Sales professionals. They recognise that the problem with email is that it does not contain all the information Sales people need about an account or opportunity, as that inf [read] Keywords: application citrix email enterprise integration iphone linkedin mobile
181


Video Interview On Purposeful Collaboration
Sat, Apr 6th 2013 8:00a   Alan Lepofsky
The following five minute video was recorded following my keynote on Purposeful Collaboration at Oracle CloudWorld Mumbai on April 2nd, 2013. Note: the caption for the first question is incorrect, they asked "How has collaboration changed..." not "How has Constellation (where I work) changed..." [read] Keywords: collaboration application oracle
175


The Rise of Purposeful Collaboration: From Simply Sharing to Getting Work Done
Tue, Apr 2nd 2013 8:33a   Alan Lepofsky
The Rise of Purposeful Collaboration From Simply Sharing to Getting Work Done Collaboration tools enable people to discover and interact with, the content, colleagues and communities, that can help them get their jobs done. Purposeful collaboration from Alan Lepofsky Culture, Technology and Business Practices are evolving to adapt to today’s more social working environment. The first era of enterprise social was about collaborating more effectively by working more trans [read] Keywords: collaboration enterprise social software




251


In Google We (Don’t) Trust
Fri, Mar 22nd 2013 2:20p   Alan Lepofsky
This week Google made two product announcements that generated a lot of press. The first is that it would be shutting down Google Reader on July 1, 2013. The second was the introduction of Google Keep, which people are referring to as the evolution of Google Notebook and a competitor for Evernote. (more on that below) The closing of Google Reader has infuriated many people the tech community who have in turn stated they won't look at future Google offerings (like Keep) because they no lo [read] Keywords: notes rich text community google mobile
205


Collaboration Vendor News For March 12, 2013
Tue, Mar 12th 2013 8:40p   Alan Lepofsky
Here are just a few of the product stories that I noticed today. I don't have time to write full posts about all of them, but I will try and cover a few of them in more detail in the next day or two. For now, I'll offer up a quick point of view on each. IBM Notes and Domino 9.0 Social Edition - MyPOV: (more detailed reviewing coming) The biggest innovation here is the addition of (OpenSocial based) "embedded experiences" inside Notes email messages and applications. That means developer [read] Keywords: collaboration connections domino ibm notes notes client applications email facebook google integration mac microsoft oracle
214


Saba Summit 2013: Getting Back To Their Strengths In Learning and Development
Sat, Mar 9th 2013 8:40a   Alan Lepofsky
This past week in San Francisco Saba held their annual customer conference, Saba People Summit. After several hours of meetings with their executive team, my primary take away is that Saba is returning their focus (in both product development and in marketing) to their core strengths in Learning (formal and informal) and Development (ex: career planning, improving skills, etc.) This is a shift from the 2012 summit, where they launched Saba People Cloud (SPC), which they referred to as: "The fir [read] Keywords: collaboration development enterprise integration social software




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