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A review of British Airways Premium Economy Service – How to destroy customer goodwill all at once
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Maybe an airline marketing person will read this and finally realize why business travelers increasingly hate them all. I'm sure both of my regular readers will be sympathic, though I'm also quite certain my little story will have no effect on British Airways whatsoever. It is sufficient to me that I can vent into the vast internet and allow this to live forever in the annals of the search engines. In the past I have recommended to my friends traveling to conferences in Europe, a particular flight on Britis.....

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http://www.thenorth.com/apblog4.nsf/0/1C62C37EE786855585257E0B00550A2D
Mar 17, 2015
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