New Event: The Open Group Oslo Conference 2013
Fri, May 17th 2013 1:15p Arne S. Nielsen - Business Development by Enterprise Architecture. That is the theme for The Open Group Oslo Conference 2013.
Larger more complex changes that affect several stakeholders within an organization must often be handled in a program of several coordinated projects and line activities. The ultimate goal of such a change will generally need to be revised during the lifetime of the program.
The accepted methods available to control program generally lack clear guidelines on what must be done to plan t [read] Keywords: administration
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Kill email before email kills you!
Fri, May 17th 2013 1:15p Arne S. Nielsen Fed up getting all those emails? Even more fed up giving long answers to them? Maybe you should try something new?
A research by management-consulting company McKinsey shows that the average worker spends 28 percent of their workday reading and answering emails. That makes about two and a half hour a day! Or nearly thirteen hours a week!
Is this the most effective use of expensive employees time? Reading and writing long emails to solve problems that could be fixed in second on the phone? Well, [read] Keywords: consulting
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How to sell more using Social CRM
Fri, May 17th 2013 1:15p Arne S. Nielsen - CRM needs another dimension, says Mr. Ahlert Hysing, a commentator in the Norwegian IT-newspaper Computerworld. Customer Relationship Management systems was originally made to track sales processes from the sales managers point of view, he claims. And he is right. What he misses is CRM that facilitates the sales process for both the sales person and the customer. And he is right.
But where he misses is when he says that sales representatives today has to use external social media and email o [read] Keywords: collaboration
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Don Tapscott: Four principles for the open world – a must see video!
Thu, May 16th 2013 6:15a Arne S. Nielsen The recent generations have been bathed in connecting technology from birth, says futurist Don Tapscott, and as a result the world is transforming into one that is far more open and transparent. In this inspiring talk, he lists the four core principles that show how this open world can be a far better place.
Don Tapscott takes a farseeing look at our digital, connected, hypercollaborative world. He’s the chair of Moxie Insight and has written 14 books about aspects of this new world, h [read] Keywords: collaboration
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New and updated Social Business presentations!
Thu, May 16th 2013 6:15a Arne S. Nielsen I have uploaded two of my most popular presentations to the blog. These are “Social Business Changes Everything” and “Why and How To Become A Social Enterprise”. You are welcome to download them in PDF format!
Earlier I published my public presentations at SlideShare, but have experienced problems there lately, and I am not willing to pay for a professional account. So if you want to find my public presentations in the future, please check out my blog – on the righ [read] Keywords: enterprise
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A book you must read: Doing Business with IBM Connections
Fri, May 10th 2013 12:28a Arne S. Nielsen Planning to make your company a social business? Wize decision. But then you have to do it properly, prepare thoroughly and read up first. And the book you certainly shluld read first is Michael Sampson’s new book «Doing Business with IBM Connections: Opportunities for Improving Processes, Driving Results, and Acheiving Great Outcomes with IBM Connections 4.5».
No, I have not read the book myself, yet. It is still in the print and will be on it’s way from New Zealand to Norway as soon as i [read] Keywords: collaboration
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Why I am not a Pebble fanboy anymore…
Thu, May 9th 2013 2:17p Arne S. Nielsen My Pebble has been a disappointment!
I was a Pebble enthusiast. I even invested in two of them, one for myself and one for my son. And as a Kickstart supporter I was a fanboy. Yes, I say WAS.
I am not a Pebble fanboy anymore. And I will tell you why.
First – it is very unstable. Leave the iPhone in another room and they both loose their Bluetooth connection. Come back to the same room and you have to reset the connection manually. Nothing happens automatically.
Second – it looses con [read] Keywords: facebook
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My best friend’s first birthday! And how he teaches me social business and collaboration!
Fri, May 3rd 2013 6:18a Arne S. Nielsen My best friend, Charlie, turned one year the other day! He celebrated his first birthday wearing a crown and eating a fish cake!
So what has this to do on a blog that is all about Social Business, Collaboration and Productivity? I’ll tell you; It has got everything to do with it. Because a dog may teach you a lot, not only about dogs and their behavior, but also about yourself. And a lot about how to collaborate by understanding each others needs, and helping each other to succeed in our d [read] Keywords: collaboration
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IBM moves atoms in new video – WOW!
Thu, May 2nd 2013 7:19a Arne S. Nielsen Wow! IBM is now able to control the position of atoms! And to prove it they made a short film where atoms are shown moving around shaping figures. They do it by using a special microscope that enlarges the atoms 100 million times. The first microscope of this type was constructed by Gerd Binning and Heinrich Roher at IBM, Zürich in 1982. They got the Nobel Price in Physics four years later.
Filed under: News [read] Keywords: ibm
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The real story about “Lotus Notes” – not what myth makers tell you..
Tue, Apr 30th 2013 7:21a Arne S. Nielsen This is what IBM Notes 9.0 Social Edition is all about, presented by Maarga Systems.
- Lotus Notes is dead! I hate Lotus Notes! Heard it before? I have. Many, many times. Mostly from people who do not have a clue about what the product is all about. They may be Microsoft-employees, they may be Microsoft-fanboys, they may be end users who have used very old versions, badly installed and not upgraded for years. Well, go to this link and get some updated facts about IBM Notes 9.0 Social Edition.
T [read] Keywords: calendaring
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IBM Connections now integrates external social media!
Tue, Apr 30th 2013 7:21a Arne S. Nielsen - So, IBM Connections will give my organization internal social media?, a Norwegian CEO asked me, and went on: – What about external social media? Does it integrate them?
I was pleased to say: – Yes! With some integration work you could integrate almost everything as we use Open Social Standard.
Today I would probably have shown him SnappLinks™ for IBM Connections. SnappLinks gives your users simple point and click tools to add social links to their content, with one-step wizards [read] Keywords: connections
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Is SharePoint Definitely Dead?
Tue, Apr 30th 2013 7:21a Arne S. Nielsen “Reflecting on Yammer and Office 365: SharePoint is Definitely Dead”
That is the title of an interesting article I found on CMS Wire the other day. The article may be old (from march) but non the less very interesting. Chris Wright (@partnerpulse) has had a look at Microsoft’s roadmap for Yammer and made some very interesting conclusions. According to Chris Wright Microsoft’s plans for Office 365 and Yammer integration seems to be that this summer of 2013:
Customers can switch t [read] Keywords: connections
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Sick doctor tries to crowdfund clinical trial on ME in 90 days
Mon, Apr 22nd 2013 6:18a Arne S. Nielsen Maria Gjerpe is her name. She is a medical doctor and a patient. I met her last week on the internet where we both was interviewed on a internet TV show regarding social media and social business. She made such a great impression on me that I decided to publish her story on my blog. Here it is, in the form of her own press release:
Sick doctor tries to crowdfund clinical trial on ME in 90 days of health before experimental drug wears off
MEDIA RELEASE 2 APRIL 2013
A doctor in Norway, given an e [read] Keywords: facebook
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See the video: My interview on Norwegian internet TV Sosial Direkte
Wed, Apr 17th 2013 4:17p Arne S. Nielsen Talk show host, Morten Myrstad to the left and myself, Arne Sigurd Rognan Nielsen, to the right!
I’ve been interviewed on the Norwegian social media channel Sosial Direkte (Social Direct). We talked about Social Business. You will find my part of the show after 34 minutes. It was all in Norwegian language so it should be understood by most Scandinavians!
See the video below:
Filed under: News, Social Business, Videos Tagged: Social Business [read] Keywords: facebook
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Watch me on direct internet TV: Social Business – what is it and how do we start?
Tue, Apr 16th 2013 1:22p Arne S. Nielsen Wednesday this week I will be interviewed on the Norwegian internet TV channel, Sosial Direkte (Social Direct). We will be talking about Social Business, what is it, why should we become a Social Business and how do we do it. And a lot more.
The show will start streaming at wednesday 17th april at 21:00 CET and closes at 22:00. You will be able to replay the show on YouTube later on. Watch the show here! Read more about my participation in the show here!
Filed under: News, Social Business T [read] Keywords: facebook
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Working Smarter: Why We Need to be Better Than Ever
Mon, Apr 15th 2013 6:18a Arne S. Nielsen Through his presentation at a luncheon at the Toronto Board of Trade, Cisco Canada President Nitin Kawale discusses the importance of collaboration and communication to business success. He also talks about the need for Canadian employers – especially those in smaller businesses – to provide the right tools and collaborative platforms to their customers, partners and employees. In Canada, smarter workplaces that allows people to be flexible, creative, innovative and much more product [read] Keywords: collaboration
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How to Become Productive and Avoid a Stroke
Sun, Apr 14th 2013 10:17a Arne S. Nielsen What are your time wasters? What is slowing down your creativity? What could you do to get more done in less time and with less effort? How can you reduce your email and get a better life both professionally and personal? How can you reduce your work hours without producing less?
Many years ago I worked for Time Manager International and developed a personal interest of being an effective person. I have read loads and loads of books on time management, personal effectiveness, get things done and [read] Keywords: email
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Forget Facebook: Look Inside IBM’s Social Content Strategy
Sun, Apr 14th 2013 6:18a Arne S. Nielsen - Forget Facebook. IBM claims it’s been doing social media for two decades now. Already back in the early 1990′s IBM’ers had access to collaborative systems where employees could chat and comment on one another’s work, writes Giselle Abramovich in her article “Inside IBM’s Social Content Strategy” on Digiday.
By 2000, IBM’s intranet had social elements like customized content and feedback options like chat and commenting. It also hosted online “jam [read] Keywords: ibm
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Google vs Office 365: Google wins on uptime and Office is less than 362…
Sat, Apr 13th 2013 6:17a Arne S. Nielsen Is Microsoft Office 365 really 365 days of uptime? Not really if we are to believe Cloud Sherpas recent research.
Cloud Sherpas has measured Google and Microsofts online services for 151 days and found that Exchange Online had a 97.929% uptime rate, lower than Microsoft’s 99.9% uptime promise.
Where Google had 45 minutes downtime, Microsoft had 3 days, 3 hours and 3 minutes downtime. So the question you should ask yourself, especially if you are a 24/7 company – can your business af [read] Keywords: exchange
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Is SharePoint a Failed Vision for Collaboration?
Sat, Apr 13th 2013 6:17a Arne S. Nielsen - Unfortunately, for so many organizations, SharePoint has simply failed to live up to this promise, says Rich Blank, a former Microsoft business partner employee with more than seven years experience with Microsoft SharePoint.
In an article in CMS Wire he asks a lot of questions around Microsoft SharePoint:
Has the massive investment in SharePoint lived up to its promise as the uber-collaboration platform for the enterprise? Has it delivered the measurable business value everyone expected? [read] Keywords: collaboration
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Sell your Microsoft shares, analysts says… is Microsoft becoming irrelevant?
Sat, Apr 13th 2013 6:17a Arne S. Nielsen Microsoft faces a slide into irrelevance in the next four years unless it can make progress in the smartphone and tablet markets, because the PC market will continue shrinking, warns the research group Gartner, according to Business Insider.
Financial analysts that earlier had Microsoft marked as neutral on their watch list now says: Sell! Goldman Sachs has downgraded the Microsoft shares.
Read more here! [read] Keywords: microsoft
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Activity streams – now also in IBM WebSphere Portal
Sat, Apr 13th 2013 6:17a Arne S. Nielsen Activities, not email, is what makes your company grow. That is why it is so important to keep track of the company’s and your personal activities – to get things done! That is also why Activity Streams are of such vital importance in IBM’s social collaboration platform, IBM Connections 4.5.
Now IBM brings the activity stream functionality also into company portals. It brings the Activity Stream experience from IBM Connections into portal – this means you can surface [read] Keywords: collaboration
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IBM heads for Social Customer Relations Management
Sat, Apr 13th 2013 6:17a Arne S. Nielsen It is no secret that IBM is moving from Siebel to SugarCRM these days. The reason for this is IBM’s strategy of becoming a transparent, engaged and nimble Social Business all over the enterprise. SugarCRM integrates heavily with IBM Connections, the open platform for collaboration within Big Blue.
These days, when IBM releases the next version of both their email system (IBM Notes 9.0 Social Edition) and the social collaboration platform (IBM Connections 4.5), SugarCRM releases a new and i [read] Keywords: collaboration
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IDC: The future of email is social
Sat, Apr 13th 2013 6:17a Arne S. Nielsen Email is a commodity and does not make your company more lucrative or productive than any other company. That is why companies today has to look for other options to increase productivity and knowledge across the enterprise. The answer is social collaboration and sharing in true time, not with asynchronous email which slows down the organizations productivity. It is many, many years since email was a productivity booster.
Will email ever disappear and die? No. It will be there for many many year [read] Keywords: collaboration
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New study: Being unconnected gives higher status
Fri, Apr 5th 2013 6:15a Arne S. Nielsen – Being offline and unconnected is a limited resource! Therefore it gives you a higher status than being connected, says Aksel Tjora, professor in sociology at NTNU, Norways parallel to MIT.
According to Tjora technology no longer gives us an excuse not to work at all times and from anywhere. -The thin line between “being able to” and “have to” work everywhere is vanishing, he says in an interview with Aftenposten, Norways biggest newspaper.
New wireless broadba [read] Keywords: facebook
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IBM establishes cloud center for Social Business in Germany
Thu, Apr 4th 2013 8:17a Arne S. Nielsen BREAKING NEWS: IBM establishes cloud center for Social Business in Europe.
The new facility in Germany will serve the needs of customers in Europe interested in our cloud-based social business offering: SmartCloud Connections. Just like with IBM’s data centers in the US and Asia, customers would be able to use the latest and greatest, including IBM Docs.
The momentum towards the cloud continues to show signs of growth and with this new data center we’ll be positioned to better se [read] Keywords: connections
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How productive does social media make you?
Thu, Apr 4th 2013 8:17a Arne S. Nielsen Is this how you work and collaborate with your colleagues and customers? Yes? Really? I do not envy you your work situation!
I don’t know how many apps, solutions, channels and software I have tested to become more productive, and get more done within the 24 hours I have every day. They are many. Too many. And I have probably used too much time to test them out instead of of doing my priority tasks.
These days I am cleaning up and deleting applications from my two Mac’s – the o [read] Keywords: applications
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Social Email vs Ordinary Email – here is the difference!
Thu, Apr 4th 2013 6:18a Arne S. Nielsen Social Email? Just another buzzword for old fashioned email? Same shit – new wrapping?
Not so. Social Email is something much much more than standard email like you find it in Microsoft’s Outlook or Apple’s Mail. They are both what I call the “old fashioned in and out”. Social Email has a lot more functions than sending and receiving email, calendar and to-do functionality. Social email integrates social collaboration tools like activity streams, embedded experience [read] Keywords: collaboration
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New name and new layout for My Notes Blog
Thu, Apr 4th 2013 6:18a Arne S. Nielsen Dear reader!
As You have observed already I am experimenting with a new name and a new layout on my blog. The final decision is not done yet and I will test out some designs and also do some experimenting on the content side in the time ahead.
I want to bring more content and news not only on my traditional stuff that has been based on news, comments and thoughts on IBM collaboration software and social business. Now I want to bring more content on other matters that I think is important, and [read] Keywords: collaboration
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Problems with embedded SlideShare
Thu, Apr 4th 2013 6:18a Arne S. Nielsen Dear Reader!
Today I have observed that my embedded SlideShare presentations are not displayed as they should be on my blog. I am trying to solve the problem, but have not succeeded to find the reason, nor fix it, at the moment.
If any of my readers have a solution, please share! [read] Keywords:
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Don’t be fooled by Time Management consultants
Thu, Apr 4th 2013 6:18a Arne S. Nielsen Some years ago everybody in business talked about the importance of productivity and time management! Now they talk about it again. Even McKinsey Quarterly publishes an article about it. But don’t be fooled – there is no such thing as Time Management.
Time is not something you can manage. Time is a resource. In fact it is the most democratic resource in the universe. And it never gets empty. There is enough for everybody – rich and poor. Time does not go – it comes. You d [read] Keywords: office
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- We have to get rid of email to get internal collaboration work!
Wed, Apr 3rd 2013 3:17p Arne S. Nielsen - We have to get rid of email!
Don Tapscott, an adjunct professor at the University of Toronto, spoke with McKinsey’s Rik Kirkland in September 2012. Here is what he said!
” So, there’s a big change that’s underway right now in rethinking knowledge management. It’s really moving toward what I would call content collaboration, as opposed to trying to stick knowledge into a box where we can access it. E-mail is sort of like what Mark Twain said about the weather. Everybody’s talki [read] Keywords: collaboration
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So, what exactly is Smarter Cities all about?
Wed, Apr 3rd 2013 6:18a Arne S. Nielsen Smarter Planet. Smarter Cities. What exactly hides behind these new buzzwords?
Are they only some new smarter marketing efforts – or are there some really serious thinking and philosophy behind these words? Yes there are. They are all about how communities and nations can achieve more and make the world a better place to be. Have a look: [read] Keywords:
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So, what is exactly Social Business all about?
Wed, Apr 3rd 2013 6:18a Arne S. Nielsen Social Business. Open Business. Open Social. Social Enterprise. There are lot’s of buzzwords flying around these days. So why not give a clear cut and simple definition?
Well, here it is. Made by Alan Lepofsky, a former IBM colleague, now VP and principal analyst at Constellation Research Inc. His presentation is good and presents Social Business in a nutshell. Enjoy! [read] Keywords: ibm
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Your job will change and this is what will disappear
Tue, Apr 2nd 2013 6:21a Arne S. Nielsen Everything changes when technology changes. And when technology changes our job changes. And lot’s of traditional work tools will simply disappear.
LinkedIn asked more than 7,000 members of their professional network in 18 countries what office supplies would go away the next five years. And the answers was quite interesting.
Tape Rcorders are expected to be gone by 2017, according to 17 % of the respondents.
Zip Drives will decline as the market for cloud computing grows from 40,7 bill [read] Keywords: desktop
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Well said!
Tue, Apr 2nd 2013 6:21a Arne S. Nielsen ” What you really have to focus on is not trying to make ordinary people extraordinary. You need to hire extraordinary people.”
- Phil Knight, Nike co-founder and chairman. [read] Keywords:
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Collaboration gives you superpower!
Tue, Apr 2nd 2013 6:21a Arne S. Nielsen ” If you can be a good collaborator, it’s like having a superpower
because you can connect your gifts with that of someone else.”
- Chris Wink, one of the founders of Blue Man Group [read] Keywords: collaboration
Why did I upgrade my Skype today? I just wonder…
Tue, Mar 26th 2013 11:13a Arne S. Nielsen Today I upgraded my Skype to the latest version. I even installed the Skype plugin for my Safari browser. But I wonder why I did it…
You see, years ago I was a heavy user of Skype. It did wonders for me, made it easier for me to chat and talk with remote people. And it was free of charge. It became my home office phone. And it became my daily connection with customers, business partners, my children and grandchildren.
But something happened. I have not used it for almost a year. I do not r [read] Keywords: ibm
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This is Social Email – a lot more than email!
Thu, Mar 14th 2013 2:15p Arne S. Nielsen Here it is! Social Email. The new way to work that makes your work day easier and more efficient.
Watch the video and see how Social Email is so much more than ordinary email. See how it integrates activities, file sharing, status updates, activity streams and so on. See how you can take action on tasks directly from your mailbox – without dropping out of the inbox and into another application.
Do everything from one single dashboard!
PS! Are you one of those who have said that IBM Notes [read] Keywords: domino
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How and why become a social business
Thu, Mar 14th 2013 6:14a Arne S. Nielsen - Why and how should I make my business or organization a true Social Business?
That is what I try to answer in this presentation that I have held at our latest roadshow around Norway the last two weeks.
This presentation is in Norwegian. I will make an English version in a few days and share with you all! [read] Keywords:
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Social Email comes to You: Wednesday this week!
Mon, Mar 11th 2013 6:12a Arne S. Nielsen Yes! Wednesday this week will change your life. To the better! Social Email aka IBM Notes 9.0 Social Edition is the best collaboration client ever!
So why not register to attend IBM Social Platform Launch web event on Wednesday 13th of March. Here you will get to hear the whole story about how Social Email will change your work day – and your life.
Register here! [read] Keywords: collaboration
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What hit us? Microsoft got the news about IBM Notes 9.0
Fri, Mar 8th 2013 12:11p Arne S. Nielsen Social Email, IBM Notes 9.0. Bad news for Microsoft and their old fashioned electric letters aka email.
Festung ( german for Fortress) Microsoft is under attack. They are loosing market share. And many of their SharePoint customers ask for more than just document copying between sites. They ask for Social Business and they ask for IBM Connections.
From now on they will also ask for Social Email and not only good old in/out aka Microsoft Outlook. Social Email known as IBM Notes 9.0 will now attac [read] Keywords: connections
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Social Email changes your life!
Fri, Mar 8th 2013 5:12a Arne S. Nielsen Yeah! I know that you have heard about email. And I know that you hate it!
I know that you know that 68.8 percent of all email is SPAM. I know that email is not the most efficient way to communicate and share knowledge and ideas. I know that you gets loads and loads of them every day. And that they disturb your thinking, your creativity and the plans you had for what you were going to do today. Yeah, I know that these are some of the reasons you hate email.
But hey, there is help on it’s [read] Keywords: ibm
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I love my Pebble´s – at least the one that works!
Thu, Mar 7th 2013 5:11a Arne S. Nielsen - I love my Pebble! It keeps me updated anytime and everywhere!
Well, at least I love the one that works. The other was dead on arrival. It will be fixed. Pebble support is onto it.
I have had my Pebble on my wrist since saturday last week. And I have loved every minute and every second. Especially in meetings where I set my iPhone in silent mode and keep it inside my pocket.
When the Pebble vibrates discreetly on my wrist, I just give it a short glimpse in less than a half second, without the [read] Keywords: email
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My two Pebble Kick Starter Edition has arrived – one DOA
Sat, Mar 2nd 2013 10:12a Arne S. Nielsen One DOA – dead on arrival. One alive and well!
Looks nice on my wrist, but needs a more classy black leather strap.
I got my two Pebble watches today. I have been waiting and waiting for them. And now – at last – they arrived. For years and years since I had a FOSSIL watch that replicated with my IBM Lotus Notes, I have longed for a new one that had more or less same functionalities.
Now, that they arrived, guess if I was excited to open the boxes!
Opened the box, connected th [read] Keywords: ibm
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My Pebble watch is on its way!
Wed, Feb 27th 2013 12:12p Arne S. Nielsen It is happening! My parcel tracking app is telling me that my Pebble watches has now passed customs and is on its way in the post.
Hopefully it will arrive in my post box before this weekend. Than I will have time to test it and set up everything before I leave for the IBM Connect 2013 roadshow next week.
You see, I have a plan! And that is to ask the participants in all four cities, Bergen, Stavanger, Oslo and Trondheim, to ask their questions using text messaging. Then they will arrive at my w [read] Keywords: collaboration
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Norwegian or English – or both?
Wed, Feb 27th 2013 10:10a Arne S. Nielsen Dear reader!
This blog started many years ago as a news and comment channel for Norwegian readers – in Norwegian. But some time ago I wanted to reach a broader community across borders. So I changed to English.
But I often feel the need to take up special themes and stories that are only interesting for Norwegian readers – news that relates the Norwegian and the Nordic market.
So, I need YOUR advice:
1) Should I change back to Norwegian language for the whole blog?
2) Should I make [read] Keywords: community
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A Road Warriors most intimate needs
Wed, Feb 6th 2013 3:11p Arne S. Nielsen I travel a lot. I am what they call a “Road Warrior”. And it really is a fight!
There is not one week without at least a couple of days on business travel. It has been like that all my professional life. First as a journalist and press photographer. Later as a sales rep for IBM and now as a Collaboration & Social Business Evangelist for IBM Collaboration Solutions, former known as IBM Lotus.
I know what I need from a hotel: A good bed. A window than can be opened as I need fresh [read] Keywords: collaboration
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Lotus Notes is dead! IBM Notes is alive an kicking!
Wed, Feb 6th 2013 2:10p Arne S. Nielsen So you thought Lotus Notes was dead? You are right! Lotus Notes is dead! But IBM Notes is alive and kicking. More modern, new look and feel, new functions and very, very social!
IBM has removed the brand name “Lotus”. Off course! Lotus has never been a product, just a brand name. Notes has always been a software product – and still is!
The new IBM Notes 9.0 Social Edition will be available to the market in March this year. With lots and lots of new capabilities that no other me [read] Keywords: collaboration
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What happened at IBM Connect 2013? A summary…
Tue, Feb 5th 2013 5:11a Arne S. Nielsen I guess you all expected me to blog each and every day from IBM Connect 2013. So did I, but there were so much going on that I simply did not find the time for it!
The tech news were so many, the presentations were so many, the product news were so many, the roadmaps were so many – and there were so many people! So I was too overwhelmed to get the concentration that was needed to do a proper reporting job. And you, my dear readers, deserve only the best!
But here are a few facts and the ve [read] Keywords: connections
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Expect Cool! Wow! and Awesome! at tomorrows OGS #IBMConnect
Sun, Jan 27th 2013 2:14p Arne S. Nielsen The headline will not disappoint you. There will be tons and tons of exciting news and super duper new technologies when IBM Connect 2013 skyrockets at tomorrows Opening General Session.
I have had a look into some of the things that will be published tomorrow. And there are some awesome new technologies and research to be shown. I have seen things so amazing that I had to laugh. And I have seen stuff that made me dead silent – and that is not often.
One thing I can disclose: Everything is [read] Keywords: ibm
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#Lufthansa solved my problems – the social business way
Sun, Jan 27th 2013 10:14a Arne S. Nielsen When I flew from Frankfurt to Orlando, my luggage did not follow the same flight. It was what we call lost luggage. But finally #Lufthansa fixed it!
Two Lufthansa employees followed my frustrations on twitter (@mynotesblog) and took action. They tracked my luggage and made sure I got the service I needed.
This is a great example on what true Social Business is all about. Follow your customers, understand their problems – and solve them!
Alex and Lily – you were great social community [read] Keywords: community
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My troublesome trip with #Lufthansa – part 2
Sun, Jan 27th 2013 6:14a Arne S. Nielsen - Thank You, Lufthansa!
This morning (EST-time) when I woke up, there was a red light blinking on the telephone in my hotel room. The bellman had left a message – Your lost luggage arrived. Just call and we will bring it to your room!
I called him, and just five minutes later I had that golden feeling of happiness. A long lost friend had come home. My medicine, that I had been without for nearly two days, my razor, my favorite toothbrush, my clean shirts, my tailor made suits from Hong Kon [read] Keywords: twitter
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So what is happening, Microsoft? Nothing much?
Sat, Jan 26th 2013 5:15p Arne S. Nielsen More employees than customers at the Microsoft Shop.
Crowded at Apple Store – Quiet at Microsoft Store!
Dear Microsoft! The guys at Apple Store close to your shop in Orlando has a lot to do. Their shop is over crowded with interested customers. But your new Microsoft shop seems to be over crowded with employees. How come?
Well, there seems to be some customers at the support desk. At least that is something…
Photos by Emmar Hoel
Lots of customers at Apple Store. [read] Keywords: apple
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248
No, #Lufthansa, I am not happy!
Fri, Jan 25th 2013 10:13p Arne S. Nielsen No, #Lufthansa! This is not good! It is really bad!
First, I had to get up at 05:30 to have a shower before I jumped into the car for a two and a half hour drive to get through security in due time for the flight to Frankfurt. No, that is not your fault.
But when I tried to check in on the check in machine in the Oslo terminal I did not get a luggage tab for my suitcase, only a boarding card to Frankfurt and a message that I would have to check in my luggage in Frankfurt. So how should I get my [read] Keywords: connections
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No, Lufthansa, I am not happy!
Fri, Jan 25th 2013 10:13p Arne S. Nielsen No, #Lufthansa! This is not good! It is really bad!
First, I had to get up at 05:30 to have a shower before I jumped into the car for a two and a half hour drive to get through security in due time for the flight to Frankfurt. No, that is not your fault.
But when I tried to check in on the check in machine in the Oslo terminal I did not get a luggage tab for my suitcase, only a boarding card to Frankfurt and a message that I would have to check in my luggage in Frankfurt. So how should I get my [read] Keywords: connections
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243
Video streaming from IBM Connect 2013
Tue, Jan 22nd 2013 7:14a Arne S. Nielsen - Yes, off course!
That is my answer when I get questions about video streaming from the Opening Session at IBM Connect 2013.
You find it all right here! [read] Keywords: ibm
194
IBM – the most social business in the world!
Tue, Jan 22nd 2013 5:18a Arne S. Nielsen At IBM we are not only talking about Social Business. We are a true social business. We walk the talk. We live it! Just watch the new social website IBM Voices!
It is a well known fact that IBM brought the Social Business idea to its level where it is today. We don’t only develop the best social business technology, we also help lots and lots of other businesses and organizations all over to world to become true Social Businesses. We help their employees become more productive, more skil [read] Keywords: collaboration
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IBM Notes + Evernote = True
Mon, Jan 14th 2013 5:16a Arne S. Nielsen I use IBM Notes and IBM Connections. Both on my Mac’s and my iOS devices. But I also use Evernote.
IBM Notes and IBM Connections is only used for work stuff. That is how we collaborate and share within IBM. In a modern, smooth and very efficient way.
Evernote i use mostly for private stuff like web clippings and idea capture. And some work stuff that is not confidential. I do not trust the security neither on Dropbox, Box or Evernote. That is why I keep all my work secrets inside my IBM e [read] Keywords: connections
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232
How to motivate employees with social collaboration
Mon, Jan 14th 2013 5:16a Arne S. Nielsen Motivation! That is what makes us get out of bed in the morning, run through the shower and start our work day with a smile on our faces. But how do a company ensure the motivation of their employees?
Money was for many years the most used motivational incentive. Especially in sales organizations. Management seemed to believe that the only incentive that could make a sales rep run faster, do more calls, close more business – was money!
But modern and updated research has proven other incen [read] Keywords: collaboration
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development
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358
Watch out! Notes mail – on my wrist!
Fri, Jan 11th 2013 6:14a Arne S. Nielsen Watch Out! You got mail! Delivered directly to you wrist watch!
In just a few weeks time I will get your email, your calls, your short messages and a lot more – directly on my left wrist. And with the gadget on my arm I will be able to control the music on my iPhone! And, yes, it even tells me what time it is!
I am a Pebbler. Soon I will receive my two first Pebbles. One for me and one for my son. We are gadget freaks, both of us. So when I read about Pebble, the world probably most succ [read] Keywords: collaboration
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Social CRM – the new way of selling..
Thu, Jan 10th 2013 1:15p Arne S. Nielsen CRM. Customer Relationship Management. It is all about relations. An relations are all about communication and collaboration between people – between sales rep and customer.
So why are all traditional CRM systems mostly focusing on tracking and documenting activities, emails, orders and invoices between the seller and the buyer? When we know that it is the collaboration between them that makes the process!!
CRM should focus on making it easier for the sales rep and the customer to collabor [read] Keywords: collaboration
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230
Opting In – THE book on Social Business you MUST read
Thu, Jan 10th 2013 12:14p Arne S. Nielsen Now it is here. The book we have been waiting for so eagerly! Written by Ed Brill, IBM’s director for product development in the social business and collaboration segment.
Ed Brill has for a decade lived in the middle of it all: Social Business Strategies, Social Business Development, Collaboration, Social Media – and he has been a leading advocate, blogger and communicator on collaboration and social business!
Now the book has hit the market. First digitally, off course! Within shor [read] Keywords: collaboration
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240
Now IBM Connections even integrates Microsoft Office 365
Thu, Jan 10th 2013 5:15a Arne S. Nielsen IBM Connections is built on an open platform. So open that you may integrate almost everything!
In the demo below, Michel from e-office demonstrates how you can use the Google App Engine to push events from Office365 into the IBM Connections activity stream. You can take a document and upload it to Office365, check-in, check-out etc and visualize from IBM Connections. You can even use the embedded experiences concept that IBM invented to interact with Office365 and preview files directly from [read] Keywords: connections
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243
What is social influence – and is it really important?
Tue, Jan 8th 2013 10:14a Arne S. Nielsen I have been ranged as the 13th most influencing person based on visuality in Norwegian social media. A guy from Microsoft was number 14 – thank God ! The ranking was done based on a system that measured visability i social media.
But what is influence? And does it have any significant importance?
Some years ago a close colleague of mine asked me this question:
- Arne, if you have 2000 followers on Facebook. Do you think they all will come to your funeral?
That really made me think. Especi [read] Keywords: facebook
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310
I am ready for Connect 2013 – are you?
Mon, Jan 7th 2013 12:14p Arne S. Nielsen - Yes! I am ready for IBM Connect 2013 in Orlando, Florida, USA! And I will of course report from the event every day while I am there! Check out My Notes Blog daily from now on!
I have not attended this great event since 2010 when it was called Lotusphere 2010. Since then a lot of water has passed under the bridge and a lot of exciting things has happened to the Lotus brand of IBM Software Group.
Please do not expect a new article every 15th minute like in 2010. But do expect a short summary fo [read] Keywords: collaboration
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Good business to be a social business
Sun, Jan 6th 2013 7:15a Arne S. Nielsen - What about the ROI? Is there a return of investment, Arne?
How many times have I not heard this questions from CEO’s and CFO’s in many of my customer meetings. And with a glimpse of humor in my eye I always respond with this answer:
- Do you have a mobile phone?
- Yes, of course, they answer with a face like a question mark.
- Could you show me the ROI for your phone? I ask them with a smile.
- No. Of course not. I don’t have an ROI for a phone. It is a must have thing!
And [read] Keywords: collaboration
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Social Business gives you competitive advantage
Sun, Jan 6th 2013 6:14a Arne S. Nielsen Social Business gives you competitive advantage! That would be the english translation of the title of my article in the Norwegian financial newspaper Finansavisen 12 november 2012. I have not had time to translate it into english so I ask you of my english spoken readers to use Google Translate to get an understandable content.
Here it is:
Social Business gir konkurransefordeler!
- Dersom en bedrift klarer å forbedre de interne personlige nettverkene mellom medarbeiderne med 20 % i gjennoms [read] Keywords: ibm
blogger
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Brand IBM: Strategy, Rediscovery And Growth
Sun, Jan 6th 2013 6:14a Arne S. Nielsen This is the story about how IBM rebranded, redesigned, reshaped and rediscovered itself over the years. And it is also the story about how IBM became the worlds leading Social Business.
“ More than any other, IBM’s story shows us the transformative power of ideals: from functional product categories to an uncategorizable, competitor-free higher-order space; “employees” to brand ambassadors; incidental innovation and slumping sales to focused, growth-propelling strategies. It also [read] Keywords: ibm
My 2012 in review and some predictions for 2013
Sat, Jan 5th 2013 8:15a Arne S. Nielsen Where do my readers come from and what do they read? What happened in the year that just went by in a flash? Here is my look in the back mirror for My Notes Blog and 2012!
The readers of My Notes Blog comes from all over the world (124 countries in all), but most of them comes from Norway, followed by United States and United Kingdom. This ranking is quite natural as it is a Norwegian originated blog originally written in Norwegian language for Norwegian readers. But even from the start I had [read] Keywords: collaboration
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lotusphere
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blogging
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google
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Should I change to iPad Mini..?
Sat, Jan 5th 2013 5:14a Arne S. Nielsen I am in a dilemma. And I need Your advice! Please help out!
In my daily work I use these tools: iMac at my Home Office, MacBook Air on travel and at Headquarter + iPad 2 with a Logitech ultra thin keyboard and iPhone 4S. The iPad I use for between 50 – 75 percent of my daily work. The iPhone I do not use very much for calling as I got phone integrated in my Notes 9.0 Social Edition client.
So: I am thinking of moving from the iPad 2 to a iPad Mini and drop use of email and other stuff on m [read] Keywords: notes
apple
email
iphone
macbook
office
530
Notes To-Do’s are coming to your device!
Sun, Dec 16th 2012 5:20a Arne S. Nielsen At last! To-Do’s in IBM Notes has now arrived on your device.
I have wanted it for a long, long time. I live by the GTD-principles (Getting Things Done) and I am a To-Do-list junkie. If it’s not on my activities list, it’s simply not being done! So I have used a lot of different systems: Nozbee, To-Do, Omnifocus, Things and for the time being 2Do. All these have the functionality that I can sort and structure my activities into groups, projects and to-do’s. Allocate them [read] Keywords: ibm
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431
Watch this! IBM Docs in the cloud
Thu, Dec 6th 2012 12:11p Arne S. Nielsen IBM now brings a full office suite to the cloud when they now have implemented Docs, Spreadsheets and Presentations in their IBM SmartCloud for Social Business services.
But IBM SmartCloud for Social Business is not only a competitor to Office 365 and Google Docs. It also brings a lot of other collaboration tools to the market. [read] Keywords: collaboration
ibm
google
office
287
IBM Docs now a part of IBM SmartCloud
Wed, Dec 5th 2012 5:11a Arne S. Nielsen Wow! Logging into my IBM SmartCloud for Social Business account this morning. And what do I find? IBM Docs is now implemented as part of the Files application!
At the upper left in the Files window You find the Upload File button, and to the right of this there is a new button named New. WhenYou click on this there is a popup menu where You choose between the options Document, Spreadsheet and Presentations.
So, just log on and start working! And best of all – if You have a SmartCloud Engag [read] Keywords: ibm
application
Another day at work – the social business way
Wed, Nov 14th 2012 8:09a Arne S. Nielsen - So everybody is talking about Social Business. But I don’t have time to be Social! I just want to do business!
OK. You are right! You only want to do business. So do I. But I want to do it more efficient. I want to find experts to help much faster than the competition is able to. I want to find the information I need much faster than the competition do. I want to do business much faster than the competition do. That is why I do Social Business!
Not convinced you say? Have a look at this: [read] Keywords:
260
Six out of ten Norwegians use social media – increasing among old people!
Thu, Sep 13th 2012 9:11a Arne S. Nielsen There is a big difference between myths and facts regarding social business tools! And it’s about time to kill the myths!
When I meet customers to talk about how to become a Social Business I am very often met with a couple of questions like these:
- We don’t have a culture for sharing – so social collaboration tools is nothing for us.
- We have many employees that are over 50 years old. They will never use such tools!
What do I tell them? Well, let’s take them one by one [read] Keywords: collaboration
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Why transparency is so important to become a social business
Thu, Sep 13th 2012 6:15a Arne S. Nielsen To become a true Social Business you must strive to make your company culture to be Engaged, Nimble and Transparent.
Patrizio Bertelli, CEO of the world famous design and fashion company Prada, writes an interesting article about this in the september issue of Harvard Business Review. Here he, among other things, he says this about having Control Through Transparency:
- At Prada we have no secrets. At many companies managers in charge of a particular function – whether design or merchandi [read] Keywords: collaboration
connections
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279
Why not visit the Norwegian LUG 27th September?
Wed, Sep 12th 2012 8:11a Arne S. Nielsen Wether You are a Norwegian, a Scandinavian, a European or a Citizen of the World – it’s about time you visited a new LUG (Lotus User Group)!
On the 27th of september the Norwegian Lotus Software User Group – in Norwegian shortened to LSBG – is having their yearly fall meeting. This time it is held at BI (Bedriftsøkonomisk Institutt) – the Business Academy in Oslo.
Key Notes speaker this time is Suzanne Livingston, IBMs world wide product manager for Social Business [read] Keywords: collaboration
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306
Social Business Changes Everything
Tue, Sep 11th 2012 9:14a Arne S. Nielsen I have explained Transparent, Nimble and Engaged into Norwegian somewhere in the middle of this presentation. I guess Norwegian speaking readers will love that, and all you others bear with it. [read] Keywords:
723
You don’t get value out of an IT investment. You get value from what people do with it!
Thu, Sep 6th 2012 7:10a Arne S. Nielsen ” You don’t get value out of an IT investment. You get value from what people do with it”, said Chris Potts at the Symfoni User Forum in Copenhagen today.
I could not agree more. It is the activities performed by the employees that creates the value. IT investments and systems should make it easier for them to do their activities faster, simpler, smarter and more efficient. Microsoft focuses on documents with SharePoint. What value does a document bring to the business? None. A [read] Keywords: connections
ibm
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sharepoint
200
WOW! A Norwegian in an IBM commercial!
Fri, Aug 24th 2012 6:10a Arne S. Nielsen An IBM’er in a skin jacket is not what you see every day. At least not in a commercial, and never a Norwegian one! But here it is! And the star that shines is one I know!
A very nice guy, smart, super skilled and good colleague of mine, Christopher Conradi. He is a specialist on Business Intelligence and Predictive Analysis – we have done many presentations together where we merge Social Collaboration with Business Intelligence and Insight.
Great video commercial! [read] Keywords: collaboration
ibm
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TD Bank Gets Social, Cashes In on IT-Business Teamwork
Fri, Aug 3rd 2012 6:13a Arne S. Nielsen When TD Bank decided to go social, they also learned that social made them a more lucrative business. With other words: Social Business is Real Business and helps You Make More Money!
Read the full story on how TD Bank transformed into a Social Business where all their 85.000 employees now collaborate in a more transparent, open and effective way than ever. This is a great read for all bank managers, bank employees and those focused on the bottom line – Making More Money.
Full story from C [read] Keywords: collaboration
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Great things are happening!
Fri, Aug 3rd 2012 12:12a Arne S. Nielsen Yes! Great things are happening on IBM Greenhouse! In this very moment the system is down for maintenance and upgrade. Next time you are able to log on and find the next version of IBM Connections!
Really looking forward to showing this live to customers! But for the moment we will all just have to wait for the magic to happen and the message below has disappeared! [read] Keywords: connections
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About time to become a Social Business?
Fri, Jul 27th 2012 6:12a Arne S. Nielsen Have a look at this great presentation made by my colleague Louis Richardson. You will recognize Your own situation and Your own company in the presentation. Then – make some actions. [read] Keywords:
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Want to become a Social Business? Your moment in time is NOW!
Sat, Jul 21st 2012 6:13a Arne S. Nielsen Summer vacations are soon ending. It is about time to think about the job again. And it is about time to think how you can change the way you work and the way your company do business.
Social Business do better than their competitors, according to research done by business analysts as McKinsey and others. So if your company want to improve and compete, it is about time to think Social Business.
It all starts with a phone call or an email. If you are situated in Norway or another Nordic country y [read] Keywords: ibm
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130
This video will change your life and make you live longer!
Sat, Jul 21st 2012 12:12a Arne S. Nielsen Invest 20 minutes or so to watch this video. It is really intriguing. It makes you laugh, it makes you think, it makes you sad, it makes you happy, it makes you rethink your life. This video touched my soul and will probably change the way I think and live. Take the chance – see it! [read] Keywords: application
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Must Read: Activities – the unsung hero of IBM Connections
Fri, Jul 20th 2012 7:11a Arne S. Nielsen I often stumble upon nice reads on the internet. Today it happened again. An excellent blogpost on one of my favorite themes – how to be smart, work effectively and get a better life.
This blogpost (check the link below) is all about one of the smartest functionalities in IBM Connections; Activities. This is a function that I use every day and a lot. An Activity in IBM Connections is in my mind a small project with notes, meeting minutes, workflow, to-do’s and everything you need to [read] Keywords: collaboration
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152
Microsoft is bonding you, again!
Wed, Jul 18th 2012 7:11a Arne S. Nielsen You want Office 2013? Microsoft is tying you to the mast again!
Oh, no! It happens again. Microsoft bars 55% of all current Windows PCs from running the newest suite. Unless you upgrade to Windows 8, off course. Older versions of Windows? Forget it!
According to Computerworld, Microsoft confirmed yesterday that the new Office 2013 will not run on older PCs powered by Windows XP or Vista.
“The new Office will work with Windows 7 and Windows 8,” a Microsoft spokesperson said Monday in [read] Keywords: applications
email
microsoft
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