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Does Social Software have any value?
Arne Sigurd Rognan Nielsen    

If you are in doubt wether social software has any value for your company or not – do like you always do: Measure it!

Well, thats easy to say and more complex to do. Maybe that is the reason for so many managers say: – Social is a waste of time and money. We make refrigerators. What is so social about that?

They believe “social” is what their kids do. Facebook. Kids stuff.

But is it really? Why not give “social” a chance, read up on it, have a look at professional social solutions for businesses. And why not measure the value of it and make it a business case?

- How do I do that, you might ask. Easy. There is help. IBM has published a new White Paper with the title “Measuring the value of social software”.

The white paper looks at how to measure the effectiveness and value of a social software initiative, what tools are available to capture key metrics, and what to take into consideration when establishing a measurement approach.

  • Contents
  • Why measure?
  • Defining objectives
  • Types of measurement
  • Measurement levels
  • Measurement tools
  • Sample reports
  • Creating a measurement approach

Download the White Paper here (PDF)!




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http://mynewnotesblog.wordpress.com/2012/01/09/does-social-software-have-any-value/
Jan 09, 2012
36 hits



Recent Blog Posts
29


Registration is open for IBM ConnectED 2015!
Wed, Aug 20th 2014 6:13a   Arne S. Nielsen
IBM ConnectED 2015 is THE place for technologists and developers of all levels – including CIOs, managers and practitioners – to build technical skills and gain knowledge about IBM’s industry-leading solutions like IBM Notes and Domino, IBM Connections, IBM Mail Next, IBM WebSphere Portal, and IBM Web Content Manager. IBM will also share the latest advances in Cloud, Analytics, Mobile, Social and Security. Invite your clients and partners who are long-standing members of the Co [read] Keywords: collaboration connections domino ibm notes community facebook mobile security twitter websphere websphere portal
58


Rethink your social business strategy: Folders vs brains = 30 vs 70!
Tue, Aug 19th 2014 6:16a   Arne S. Nielsen
This presentation is made by a very skilled and dear colleague of mine, Louis Richardson, a master of storytelling and the art of making complex ideas simple and understandable! In this great presentation he is very thought provoking and points on the really important thing about utilizing the collective IQ of a company. Some creators of corporate social collaboration tools seem to forget that only 30 % of a company’s knowledge resides in folders and databases – while 70 % of the kno [read] Keywords: collaboration facebook twitter
87


What is social business vs social media?
Thu, Aug 14th 2014 7:12a   Arne S. Nielsen
What is social business versus social media? Today I stumbled upon a blogpost by Andrew Grill who explaines why he bets his career on social business and not social media. A great article. I define a social business in the following way… A social business is an organization whose culture and systems encourage networks of people to create business value Note the words I have highlighted: culture – people – business value. No mention of fans, followers, likes, Facebook or Twitter – just [read] Keywords: facebook twitter
167


Microsoft’s Yammer is not well integrated into SharePoint or other Microsoft applications
Wed, Aug 13th 2014 6:13a   Arne S. Nielsen
” Microsoft’s Yammer is not well integrated into SharePoint or other Microsoft applications, for example. You can get a Yammer feed into SharePoint, but can’t get SharePoint tasks into Yammer without writing code.”  In an interesting article in www.enterpriseappstoday.com on how to make employees to keep using social enterprise software, Mr. Tom Petrocelli, research director, enterprise social, mobile and cloud applications, for Neuralytix, emphasized the importance of [read] Keywords: applications enterprise facebook microsoft mobile sharepoint social software twitter
168


Amazing! See what you can do with IBM Connections on your iPhone!
Mon, Aug 11th 2014 1:12p   Arne S. Nielsen
So you say you can collaborate with Jive, Sharepoint, Yammer or other collaboration tools on your handheld device? Maybe so. But can you do this? Filed under: News, Social Business, Videos Tagged: iPhone [read] Keywords: collaboration connections ibm facebook iphone sharepoint twitter
226


IBM Mail Next – the productivity tool that is also an email client – will make a work revolution!
Thu, Aug 7th 2014 3:12p   Arne S. Nielsen
If you believe that email is making you productive you’re wrong! Old fashioned email as you know it from Microsoft Outlook, Apple Mail and other traditional email clients is not a productivity tool – it is a messaging tool, and very often a hassle. A productivity tool, on the other hand, is something totally different and makes your daily work easier, faster, more structured, focused and effective. It is not the email that makes your work or your company more effective and competitiv [read] Keywords: collaboration domino ibm lotus notes apple email exchange exchange facebook microsoft outlook server twitter




167


IBM Connections Mail uses both Domino and Exchange servers
Mon, Aug 4th 2014 2:13p   Arne S. Nielsen
IBM Connections Mail just got an update! The solution is probably one of the simplest ways to work with your email within a social collaboration framework. Whether your email server is called IBM Domino or Microsoft Exchange does not matter. It makes your work day easier and more productive. According to McKinsey, when users switch from one task to another, it really affects productivity. With IBM Connections Mail you can process your inbox with minimal context switching, saving time and efforts [read] Keywords: collaboration connections domino ibm email exchange exchange facebook microsoft outlook server twitter
123


What can external users do in IBM Connections?
Sat, Aug 2nd 2014 1:18p   Arne S. Nielsen
There has been some discussion on what external users of IBM Connections can and can not do in the system. Some have said that IBM Connections have very limited functionalities for external users. Here are the facts. You become an external user of IBM® Connections when: Someone in an organization invites you to join an IBM Connections community and you accept the invitation. Someone in an organization shares a file with you. What external users can do As an external user, you can perform t [read] Keywords: connections ibm community facebook profile twitter
144


How to make SharePoint social!
Sat, Aug 2nd 2014 1:18p   Arne S. Nielsen
Let us say your company has Microsoft SharePoint, but the employees does not get as much out of it as the management wanted when they decided to choose SharePoint for internal and external collaboration. What do you do? Here is my proposal for a solution: Let IBM improve the social functionality of your investment in Microsoft technology! Watch this video and you get the idea! Filed under: Social Business Tagged: Sharepoint [read] Keywords: collaboration ibm facebook microsoft sharepoint twitter
129


Razzia against Microsoft China
Tue, Jul 29th 2014 6:12a   Arne S. Nielsen
Microsoft China is under investigation for breaking antitrust laws by Chinese authorities. According to Reuters news agency Chinese government officials paid a sudden visit to Microsofts offices in China on monday. - Representatives from China’s State Administration for Industry & Commerce, which is responsible for enforcing business laws, made the visits to Microsoft offices in Beijing, Shanghai, Guangzhou and Chengdu, according to local media reports that were confirmed by Microsoft, [read] Keywords: administration facebook microsoft twitter




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