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Latest 7 Posts
Sametime and POODLE SSLv3 patches
Wed, Feb 25th 2015 15
IBM Sametime Community server does not upgrade due to SSCEncodedAuthorization
Fri, Feb 20th 2015 12
New Sametime Proxy APNs test application
Fri, Feb 6th 2015 11
LDAP error code 49 – Failed, invalid credentials – user cannot log in to Connections
Thu, Jan 8th 2015 27
Sametime meetings not working in STProxy web client
Wed, Dec 17th 2014 16
Sametime 9 policies not working due to slashes in the policy name in SSC
Fri, Dec 5th 2014 15
Cannot edit Media Manager policies due to incomplete xml data in DB2
Tue, Nov 25th 2014 14
Top 10
LDAP error code 49 – Failed, invalid credentials – user cannot log in to Connections
Thu, Jan 8th 2015 27
Sametime meetings not working in STProxy web client
Wed, Dec 17th 2014 16
Solution for Sametime connection issue with iNotes when SSL is used
Thu, Jun 26th 2014 15
Sametime 9 policies not working due to slashes in the policy name in SSC
Fri, Dec 5th 2014 15
Sametime and POODLE SSLv3 patches
Wed, Feb 25th 2015 15
Sametime 9 business cards revisited and beaten!
Thu, Aug 21st 2014 14
Cannot edit Media Manager policies due to incomplete xml data in DB2
Tue, Nov 25th 2014 14
“System version is null” on new IBM Sametime Video Manager installation
Mon, Oct 20th 2014 13
IBM Sametime Community server does not upgrade due to SSCEncodedAuthorization
Fri, Feb 20th 2015 12
New Sametime Proxy APNs test application
Fri, Feb 6th 2015 11




Recent Blog Posts
15
Sametime and POODLE SSLv3 patches
Wed, Feb 25th 2015 5:30a   Ben Williams
A
12
IBM Sametime Community server does not upgrade due to SSCEncodedAuthorization
Fri, Feb 20th 2015 10:08a   Ben Williams
A
11
New Sametime Proxy APNs test application
Fri, Feb 6th 2015 9:47a   Ben Williams
A
27
LDAP error code 49 – Failed, invalid credentials – user cannot log in to Connections
Thu, Jan 8th 2015 5:11a   Ben Williams
A customer had a problem with a single user not being able to authenticate with Connections. The user had an active profile and they use Domino LDAP. The SystemOut.log showed. [1/5/15 13:27:31:824 GMT] 00000190 LTPAServerObj E   SECJ0369E: Authentication failed when using LTPA. The exception is com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4529E  The password verification for the ‘juser’ principal name failed. Root cause: ‘javax.naming.AuthenticationExce
16
Sametime meetings not working in STProxy web client
Wed, Dec 17th 2014 11:11a   Ben Williams
I found that for a customer the meetings icons in the STProxy web client wasn’t bringing up the user’s meeting rooms. After a bit of debugging server trace showed that an LtpaToken was being generated but the browser wasn’t getting an LtpaToken returned to it. It drove me made because the STProxy doesn’t need to have SSO enabled for it to work like the Meeting server does, regardless of that, SSO worked in all directions between the Community server and the Meeting server
15
Sametime 9 policies not working due to slashes in the policy name in SSC
Fri, Dec 5th 2014 6:11a   Ben Williams
I had come back on site to a customer to deploy some other Sametime 9 services and found that the managed-settings.xml wasn’t being applied to the clients. I remembered reading Gabriella Davis’ blog http://turtleblog.info/2014/04/02/problems-deploying-sametime-policies-the-missing-link so I found it and at first I enabled POLICY_DEBUG_LEVEL=5 and then updated console.properties adding  SSCUserName, SSCPassword and removing SSCEncodedAuthorization. I added the following trace to STCo
14
Cannot edit Media Manager policies due to incomplete xml data in DB2
Tue, Nov 25th 2014 11:10a   Ben Williams
I had a few problems with a customer’s deployment of Sametime 9 which probably come down to deployment plans and the order of the servers being installed. During installation I had problems detailed in “System version is null” on new IBM Sametime Video Manager installation which forced me to uninstall the VMGR and install again with a new deployment plan. The outcome of this was that I could not administer the default policies nor create new Media Manager policies in the SSC, I saw the
13
“System version is null” on new IBM Sametime Video Manager installation
Mon, Oct 20th 2014 3:11p   Ben Williams
I am installing Sametime 9 for a customer but had a prickly moment after installing the VMGR on RHEL 6.5. After installing I couldn’t access the VMGR from the SSC, it was registered, I couldn’t get access to the SIP peer and other details. Looking in the VMGR SystemOut.log I saw the following: [10/13/14 12:24:02:709 BST] 000000a0 APIAuthorizat I com.polycom.proximo.api.support.servlet.APIAuthorizationFilter passLicensingTest API Licensing: rejecting request; API is not licensed and n
9
CCM/FileNet search index fails in IBM Connections 4.5 due to special character
Mon, Sep 22nd 2014 6:11a   Ben Williams
The customer told me that his search index never completed correctly when Connections was initially deployed and now users are complaining that search results do not contain CCM documents. The customer had tried recreating the index but to no avail and called me to take a look. I first enabled trace on one of the infrastructure nodes (*=info: com.ibm.connections.search.index.indexing.*=all: com.ibm.connections.search.seedlist.*=all: com.ibm.connections.httpClient.*=all: com.ibm.connections.searc
14
Sametime 9 business cards revisited and beaten!
Thu, Aug 21st 2014 3:16p   Ben Williams
Over the years I have always struggled to get to grips with business cards and particularly photos mainly because I do it for a customer, forget about it and then have to do it again six months later. I have a Sametime 9 build coming up and I wanted to revisit business cards and for once write a conclusive guide which I have decided to share in case it helps anyone else out there. Note – I have not looked at (yet) the mobile applications and how business cards and photos are obtained from




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