Active users showing as inactive in All Connections search
Fri, Apr 26th 2013 10:21a Ben Williams A customer was seeing some users marked as inactive when using the All Connections search but when clicking through to the user’s profile they were active and active in communities and all over areas of Connections.
Looking into the database tables I found that the “state” of these users were correct, for example, in the EMPINST.GIVEN_NAME a particular user had a PROF_USRSTATE equalling 0 which means he’s active. In the EMPINST.EMPLOYEE table affected users had their emai [read] Keywords: connections
ibm
database
email
profile
websphere
Increasing library size for Connections communities using policies
Mon, Apr 22nd 2013 6:18a Ben Williams A customer wanted more files to be added to a particular five communities. The default is a cumulative 512MB allowed to be uploaded to a community library. Changing the global value from 512MB to 1GB wasn’t the way to go about it so a new policy needed to be created to be applied to these five communities.
The customer wasn’t allowed access to the communities so the easiest way was to use the browse option as we only had the user’s word on what the name of all five were and sea [read] Keywords: connections
ibm
policies
community
email
websphere
xml
98
Unlocking and locking Places during an upgrade using an xml
Thu, Apr 18th 2013 8:17a Ben Williams During an upgrade from Quickr on Domino 8.5.1 to 8.5.3 FP37 I noticed that the customer had a large amount of locked Places. I didn’t want to lock them after the upgrade manually so a little Googling found some old wikis detailing the upgrade from QuickPlace to Quickr which contained the following commands.
The following commands allow you to write to xml the locked Places and then after the upgrade use that same xml to lock the Places.
load qptool report -q [PlaceIsLocked]=1 -o qptool.loc [read] Keywords: domino
quickplace
quickr
xml
134
Sametime Gateway federation with Google now working
Fri, Apr 12th 2013 10:16a Ben Williams A few weeks ago I blogged that Sametime Gateway federation with Google not working. It turns out it is now working. I was waiting for this to be fixed by Google and incidentally had to restart a customer’s Gateway server and on restart I noticed whilst tailing the trace.log that there were no errors like I had seen before.
I emailed IBM as I had two PMR’s open (for separate customers) and told them that it is now working. Shortly afterwards I received the following official response [read] Keywords: ibm
sametime
community
google
server
xml
147
Sametime Gateway federation with Google not working
Tue, Mar 19th 2013 12:13p Ben Williams Last week I started seeing problems with the s2s federation with Google, errors like the following were appearing in the SystemOut.log.
[12/03/13 17:24:43:112 GMT] 0000003b LoggableInput 3 com.ibm.rtc.gateway.xmpp.util.LoggableInputStream read(byte b[], int off, int len) XMPP logging < : length=203 msg:
It looked like Google were building white lists with approved domains. A friendly guy in IBM Support told me that there have been some changes in the Google policies and IBM are trying to R [read] Keywords: ibm
policies
sametime
google
mobile
xml
241
ST_RESOLVE_WHITELIST – Whitelist for Sametime Community server
Wed, Mar 6th 2013 8:09a Ben Williams LDAP and Sametime doesn’t always sit well together. There are various things you can do to try and improve LDAP performance, many of which are documented in Best Practices for using LDAP with Lotus Sametime.
STResolve seems to be the main contributor to these problems especially with the latest version of the Notes client which wants to resolve the email address of each email in the view to see whether the user is on line. We all know that joebloggs@hotmail.com does not exist in your LDAP [read] Keywords: ldd
lotus
notes
notes client
policies
sametime
community
desktop
email
google
server
275
Change who the announcement is from when sending a Sametime IM to a mobile device
Tue, Jan 29th 2013 5:14a Ben Williams A customer was having a problem with notifications sent to someone using a mobile device logged into an STProxy server. The name of the server was not “Server” as it is normally but rather a random other server. There were two approaches, continue fixing it or remove the “Server” name and replace it with the name of the recipient which personally sounded a far better option.
The (always) helpful Cormac O’Leary from the Sametime PMR team assisted and liaised with L3 [read] Keywords: sametime
linkedin
mobile
server
xml
305
Adding Quickr Places to the Connectors using a URL
Fri, Jan 25th 2013 5:15a Ben Williams A customer found Add Quickr places to connectors via HTML link blog post from Michael Urspringer and wanted an easier way to populate the Connectors for users. Michael’s post said to use the following format;
quickr://server.acme.com/library/[@P_PLACENAME_/@RMain.nsf]
I remembered that there was a major shift between 8.2 and 8.5 and that I had noticed (whilst resolving another problem) that some of the elements had changed. Thankfully when testing this on a Quickr 8.5.1 server I found tha [read] Keywords: domino
ibm
quickr
server
260
Another Sametime APNs test – resend push notifications
Fri, Jan 18th 2013 6:12a Ben Williams Following on from Sametime on iPhone – APNS test application I was sent another APNs test application during troubleshooting another STProxy/iPhone problem. This time you can return the certificate being used and also resend notifications to the device. The application can be obtained here.
Running the following will provide you with the details of the certificate being used which can be checked against Apple’s documentation.
/opt/IBM/WebSphere/AppServer/java/bin/java -jar apnstest.jar [read] Keywords: collaboration
ibm
sametime
apple
application
iphone
java
linux
websphere
