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IBM’s Lost Art of Installation is Costing Them Revenue
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Think You Know Lotus Traveler? Guess Again.
Bill Malchisky    

Recently, I had the privilege to observe a couple of hours of Paul Mooney's mobile management seminar covering Lotus Traveler. Like many people covering such a topic, Paul went through the software requirements, hardware requirements, architecture decisions, plus recent patches and issues--ensuring currency. What I really liked was his emphasis on covering the vast arsenal of customizations that are possible with the product. This facet allows administrators the ability to lock-down and provide security for their environment. The most interesting component is that seemingly the best parts of Traveler are undocumented. Paul's session covers extensively, this facet well. It is quite extraordinary how much of what the Traveler product can do is so lacking any, let alone proper documentation.

Now keep in-mind his session is not a pro-Traveler or anti-BES session. Quite the opposite. Paul carefully provides what the Traveler server can do well along with opportunities for improvement, and also where Research In Motion's (RIM) Blackberry Enterprise Server (BES) excels. For example, one aspect mentioned there exist approximately 500 policies that a BES administrator can set to manage their mobile hardware and over 400 for the express version of their server product. Whereas the Lotus Traveler has only 100+ rules that can be applied. Additionally, BES is optimized for more users on each respective server, due to its longevity--allowing for finely tuned code. However, as most of you know, BES really only works with its own brand of hardware. So, there are points to consider with your mobile strategy and these are articulated with lucidity.

Unlike most sessions, Paul ensures that people expand their sphere of knowledge with hands-on configuration experience on mobile devices they typically do not use or know. He brings to the session an assortment of phones worthy of making any border customs agent think twice before letting him pass. One of the fun aspects of being a technical administrator in the modern era. (Fortunately, he passes through every time.)

The best part of this session is that you can bring Paul to your place of business and get your team up-to-speed on the deeper particulars of Traveler. He also offered this unique opportunity as the administration component for the IamLUG Tack It On event back in August 2011. Although intended for business, I am almost certain that if you wanted to bring Paul to your home and train your kids on Traveler that could be arranged as well: for a fee, of course. Besides his bag of mobile phones will keep your kids busy for hours.

You can contact Paul here or email him for further information on pricing and availability for this worthwhile session.

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http://www.BillMal.com/billmal/billmal.nsf/dx/08032011100025PMWMA5JU.htm
Oct 19, 2011
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Recent Blog Posts
447


Big News for ICS Partners!
Wed, Sep 17th 2014 10:15p   Bill Malchisky Jr.
After three years of working with IBM, I am proud to make the first public announcement of the beta milestone of a new IBM community feedback continuity tool entitled, Voice of the Partner. ICS is behind this at the highest levels and there is a strong desire within IBM to make this a success. Imagine that as a partner you have a tool where you can input ideas and concerns to IBM and receive a response in a meaningful way, that also ensures continuity of feedback throughout the issue's life [read] Keywords: ibm community
125


Using Sametime Mobile? Avoid iOS 8 for Now
Tue, Sep 16th 2014 6:12a   Bill Malchisky Jr.
IBM released a Technote yesterday on the issues with their Sametime Mobile applications on iPhones and iPads running iOS 8 -- due for release on Wednesday, 17 September 2014. My friends Gabriella Davis and Matteo Bisi both blogged on the Technote. Beyond that, there exists a post on The Sametime Blog offering a behind-the-scenes look as to the challenges therein, written by the on-premises Sametime Product Manager - Marlon Machado. In meeting Marlon previously, I can tell you he is a good guy an [read] Keywords: connections ibm sametime apple applications mobile planetlotus planetlotus.org
108


I AM Speaking at ICON UK
Thu, Sep 11th 2014 11:13a   Bill Malchisky Jr.
Long story short, I will be speaking this Friday, 12 September in London, for the ICON UK renaissance. You can find me acting as emcee for the Ask IBM session at 2:00pm (1400h) and then again at 3:45pm (1545h) presenting The Headless Collaborator: Sametime 9 Command Line Install. If you are in London for this wonderful event, please do say, "Hi," or better yet, attend one of my sessions. See you Friday! [read] Keywords: ibm sametime
199


iNotes Users -- Chrome 37 Creates Compatibility Issues
Fri, Sep 5th 2014 2:12p   Bill Malchisky Jr.
IBM released today, a new Technote for iNotes users, entitled, "Some iNotes operations fail to work correctly in Chrome browsers upgraded to Chrome version 37" and is available here. These five key areas introducing concern stem from Google deprecating the showModalDialog API. 1. Create/Edit Mail rule 2. Contacts Form and the Print action 3. Calendar view and results window displayed when using the "Import Holidays" action (off the "More" menu) 4. Preferences (Select [read] Keywords: ibm inotes lotus google password security
106


Ubuntu: Clearing GPG -- BADSIG Errors During Update
Wed, Sep 3rd 2014 9:13a   Bill Malchisky Jr.
In updating my Ubuntu LTS host OS caused me to receive several GPG BADSIG errors, visually captured in the following Update Manager error message. You can see the errors more closely via a terminal window. malchw@san-domino:~$ sudo apt-get update W: A error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://extras.ubuntu.com precise Release: The following signatures were invalid: BADSIG 16126D3A3E5 [read] Keywords: domino applications archive google linux python ubuntu
108


Fixing Public Key Repository Errors on Ubuntu
Tue, Sep 2nd 2014 12:15a   Bill Malchisky Jr.
Most of have seen at one point of another a error when updating packages, stemming from an untrusted repository. W: GPG error: http://security.ubuntu.com precise-security Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 40976EAF437D05B5 Here is one fix that works reliably well. Perhaps it will save you some time. 1. Syntax: sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 2. $ sudo apt-get update Repeat for [read] Keywords: domino archive linux security server ubuntu




750


IBM’s Lost Art of Installation is Costing Them Revenue
Mon, Aug 25th 2014 3:12p   Bill Malchisky Jr.
Preface - As I started this entry in June and in doing research to articulate the point, the case for installation simplicity grew dramatically. This post commences by illustrating the present state, how IBM did better previously (and still does with a different product), three customer examples of revenue impact, and closes with an offered solution for the present state. Please understand it is my intent to assist rather than besmirch, while being professional and respectful to both the communi [read] Keywords: admin administration collaboration connections domino ibm lotusphere sametime aix application community consulting db2 laptop linux red hat server tivoli vmware websphere xml
103


Train Tips for European Traveling - Part II
Wed, Aug 20th 2014 6:13a   Bill Malchisky Jr.
As I covered last year in Train Tips for European Traveling, train travel is a fun adventure. For my second installment, this year I chose the Dutch Intercity high speed and Eurostar lines and wanted to provide some information that may save you some time or alleviate logistical concerns. Enjoy! Train Service in The Netherlands 1. When arriving in Holland, you can take the local trains (making all major and minor stops), or the InterCity branch which runs express from city to city (major [read] Keywords: exchange exchange laptop security wifi
191


Some "Great Train Rides" of the World
Sun, Aug 10th 2014 10:12p   Bill Malchisky Jr.
The Wall Street Journal released an Off Duty Travel section article entitled, "Great Train Rides: Run Away on the Rails", covering six scenic and enjoyable routes on four continents plus the island nation of New Zealand--including input from Mike Smith, The Man in Seat Sixty-One. Although hardly cyclopedic nor meant to be, reader comments do indicate additional favorites. The leadoff permutation limns the joy of the London to Edinburgh run, which I am happy to say I enjoyed -- twice, while pre [read] Keywords:
373


Skype 4.3 on Linux Crashing? Here’s a Fix.
Tue, Aug 5th 2014 7:12a   Bill Malchisky Jr.
Microsoft released Skype 4.3 on Linux recently, to replace the aging version 4.2 due to cloud conversions utilized in other client flavors. There are some noticeable changes with the upgrade including new features. However, for power Skype users, there appears to exist a bug in the upgrade process causing the new Skype client to crash repeatedly just after the main window appears. Although conjecture, I suspect the problem manifests itself for those that have sent files to one or more contac [read] Keywords: application archive bug centos community database linux microsoft python red hat server skype ubuntu




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