198 Lotus blogs updated hourly. Who will post next? Home | Blogs | Search | About 
 
Latest 7 Posts
Importing CSV via Java to a Notes Database
Fri, Aug 11th 2017 4
HTML5 Canvas to PNG via RPC
Tue, Jun 21st 2016 9
Eternal fustrations with IBM "Help" - - this time trying to give them money
Mon, May 23rd 2016 4
Simple Example: Bootstrap
Tue, May 3rd 2016 3
Import CSVs into a Notes/XPage database
Thu, Mar 24th 2016 6
REST via Service Bean
Tue, Feb 16th 2016 5
Reversing the display order of a Multi-value field (XPages)
Wed, Jan 13th 2016 4
Top 10
HTML5 Canvas to PNG via RPC
Tue, Jun 21st 2016 9
dataTable with Categories
Tue, Jul 14th 2015 6
Import CSVs into a Notes/XPage database
Thu, Mar 24th 2016 6
dataTable column width
Tue, Jul 14th 2015 5
REST via Service Bean
Tue, Feb 16th 2016 5
Bootstrap Progress Bars - sample database
Wed, Aug 12th 2015 4
nhttp preview won't "switch ID"
Mon, Dec 7th 2015 4
Reversing the display order of a Multi-value field (XPages)
Wed, Jan 13th 2016 4
Eternal fustrations with IBM "Help" - - this time trying to give them money
Mon, May 23rd 2016 4
Importing CSV via Java to a Notes Database
Fri, Aug 11th 2017 4


Eternal fustrations with IBM "Help" - - this time trying to give them money
Twitter Google+ Facebook LinkedIn Addthis Email Gmail Flipboard Reddit Tumblr WhatsApp StumbleUpon Yammer Evernote Delicious
   

So I find I need to purchase a Domino license again, this happens for independent developers. I make my selection and get taken to what IBM is now calling the "Marketplace" to check out. However the option to enter a credit card to actually pay for my purchase is greyed out. So I call in. There is a wait and a lady answers. She asks the typical questions and then for me to send them an email with a screen shot. I ask for a ticket number so I can track this request (my reopened ticket for Bluemix is still sitting there unanswered after several days). She tells me they can't open tickets. I tell her I need one to follow this issue. Three times so far she's put me on hold to come back with the same thing - send in an email. I still want a ticket number.

Four times now....(I'm writing this while being on hold)....Five times. Finally I got a ticket number. It's a bit different from the ones I'm used to from IBM, but here we go.

The lady did actually give me her full name (which is rare), but you have to wonder what customer service expert came up with the idea that people want to be forever told to go elsewhere.

Arrgh,
Brian

---------------------
http://dominoherald.blogspot.com/2016/05/eternal-fustrations-with-ibm-help-this.html
May 23, 2016
5 hits



Recent Blog Posts
4
Importing CSV via Java to a Notes Database
Fri, Aug 11th 2017 8:35p   Brian M. Moore
It's been longer than I intended since my last post, but here it is. One of the things I've posted has been importing to a Notes database. My first was using LotusScript to import from an Excel file, I've moved to using CSV which does not require an external program. This one uses a Java bean and HashMap to map the field names. As with the others, this takes two files. First is a simple where the you have the data. The column titles will match up with the same row in a title spreadsheet. Th




Created and Maintained by Yancy Lent - About - Planet Lotus Blog - Advertising - Mobile Edition