Continuing my series of blog posts on what actually was demo'd during the Opening General Session at Lotusphere 2012.
Between the "Ron demo" on mobile apps, and the "Brian demo" covering the Customer Experience Suite and inject social everywhere, Kurt De Ruwe from Bayer talked about their experiences in deploying Connections in order to "take advantage of all of their collective knowledge and expertise".
Some other good quote from Mr. De Ruwe: "We wanted to create a culture where sharing is encouraged and where we have a mindset that stimulates the innovation process."
"Based on the early results of the deployment we expect to see a quick adoption across the organization with immediate benefits coming from the new way of interacting with peers around the globe."
Larry Bowden introduced the next set of demos, done by Mr. Brian Cheng, aka Mr. Energy. Larry's theme can be summed up here: "you need to deliver engaging, seamlessly integrated, experiences -- across all channels ...at all times.....and all devices." The big announcement was for IBM Customer Experience Suite Next beta release.
Brian's demo was section into 2 parts, the first part on the iPad and the second on the desktop. He showed how you could take content and manage it from your device or desktop.
The site shown on the iPad. Customer Experience Suite helps you get the content out to multiple devices. Brian showed how you could add new content (a Mussels Marinara recipe and video). "All the tools I need to create and manage my content are at my fingertips...literally." "All of my digital assets can be stored and versioned in my ECM system."
Brian went from mobile content owner, to line of business user by donning his jacket. He show how you could create a metrics dashboard with integrated sentiment analysis from Cognos Consumer Insight. "This gives a new level of insight using technology driven social analytics." Taking analytic information and then acting on it is the next step.
Moving over the company's external web site, you can see the video that was added from the iPad, also being pushed to this site. The external Greenwell site with metric overlays showing page views per area.
After showing an e-commerce site, the next major part of the demo showed how to add communities to the site, using a content template. This allows you to link communities directly to the site page. The community page added to the main site navigation with portlets linked to the Connections community of your choice. In summary, Brian summarized, "The customer experience suite and the intranet experience makes it easy for my mobile employees, business executives, and content owners to easily filter Big Data to gain customer insight, discover problem areas to act upon, and reach and engage customers to develop better products faster."
And that's the end of Brian's demo of Customer Experience Suite. A lot was packed into those 12 minutes!
Connections Mobile May Update
Wed, May 15th 2013 4:25p Chris Reckling IBM has released updates to the Connections mobile apps for Android and iOS - version 4.1. This one has some additional features and a handful of UI enhancements in it. In addition, there is broader support for SmartCloud Engage, including Communities (FIles, Forums, Bookmarks) and People. As is my custom on this blog, here are a handful of screenshots that show off the new features. 1. You can use @mentions in a status update post. We'll look up the name locally first, then search the serv [read] Keywords: connections
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Connections Mobile App Updates
Tue, Feb 19th 2013 3:23p Chris Reckling February 18, 2013 - IBM released an update to the Connections mobile apps today. This includes a handful of updates you'll be interested in, including: Performance improvements The app remembers which view you were using at goes back to it. So, for example, if you always use the "My Communities" view in the Communities section, you will return to that view each time you leave it and go back. The default view for the Activity Stream is "I'm Following". We thought this would be the more com [read] Keywords: connections
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Connections File Sync
Mon, Feb 4th 2013 4:25p Chris Reckling File sync to your mobile device was a hot topic at the recently concluded IBM Connect conference in Orlando, FL. During the Opening General Session (OGS), Luis Benitez demo'd the feature on the main stage (about 45 min into it). Grif and I also were showing a recent build in the User Experience Lab. We got a lot of good feedback on the overall flow and use cases we are supporting. I should mention that today you can download files to your device and access them in the Downloads view. I talke [read] Keywords: connections
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Mobile in the User Experience Lab
Sun, Jan 27th 2013 5:25p Chris Reckling I made it to Orlando and have set up the user experience lab. This year there are a number of fun activities and designs to see, try, and provide feedback on. Amanda Bauman has set up a photobooth, where you can dress up, get your picture taken, and we'll upload it to our Flickr stream. Here's the UX team trying it on for size this afternoon. That's me with the blue hair and next to me (blondie) is Grif, who handles Connections Mobile. We'll be showing all of our apps, of course, along wi [read] Keywords: connections
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Sametime Meetings for iOS app Update
Mon, Dec 17th 2012 9:26a Chris Reckling December 16, 2013 - Following on the heels of the recent addition of a great Sametime Meetings app for Android is the new app for iOS devices. There are many new features in this release compared to the previous version we shipped in February. Here's a partial list: Adds iPhone support. We already had Meetings on iPad. Meeting room management - create, edit, delete rooms, manage permissions Upload and download meeting room documents in the file library. This uses the iOS 'Open in..." functio [read] Keywords: ibm
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Android To Do Screens
Sat, Dec 15th 2012 1:45p Chris Reckling Here are a couple of screens of the Android version of Notes Traveler that came out last week with Traveler Upgrade Pack 2. We've adopted the newer Android 4 guidelines, as you can see in the action bar tabs at the top of the screen. Same functionality as on the iOS apps, too. The most important views are a tap away (All, Today, Overdue, Lists) and everything else is under the More... tab. Here's a look at the To Do's on an Android tablet, after you have selected one of them - it sha [read] Keywords: ldd
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Traveler To Do Apps Now Available
Thu, Dec 13th 2012 1:25p Chris Reckling The end of the year brings much cheer to the app store, with a new release of Sametime Meetings and now Traveler To Do apps on the Apple App Store and for Android as part of the Traveler Upgrade Pack 2. Per usual, for the mobile apps, designer Jessica Peter sought to optimize for the primary use cases. I would say our first use case was to be able to quickly and easily enter in a to do and mark it complete, as this is the most basic task (so to speak) for a To Do app to perform. Therefore, al [read] Keywords: domino
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Sametime Meetings app for Android
Wed, Dec 5th 2012 5:22p Chris Reckling December 5, 2012 - A brand new Sametime Meetings app is now available on the Google Play store. Congratulations to the team, including designer Sue Un, who simultaneously handled iOS and Android duties with aplomb. You can see the list of features on the Play store. Take a look below for a preview of both tablet and phone. 1. Meeting Room with participants list open. You can switch between participants, file library, and discussion. 2. The Lobby, as we call it, has your list of rooms, cale [read] Keywords: ibm
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New Connections Mobile Command URLS
Sat, Nov 17th 2012 2:02p Chris Reckling The Connections apps released in October add additional command URLs to what we already had in them. See this post for details on the first batch and when you might use them, then come back here and check out the new ones. The account info is optional. To use these, call them wherever you would use an http url, such as in an tag. Added for Connections 4 mobile apps, but they are client side so will work with a Connections 3.x server. Launch Activities ibmscp://com.ibm.connections/activit [read] Keywords: connections
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