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Latest 7 Posts
Put Your Talent First and the Future Will Work Itself Out
Wed, Dec 17th 2014 61
What Do Monty Python and Social Business Have in Common?
Thu, Dec 11th 2014 99
Dead Eyes See No Future (of Talent)
Thu, Dec 11th 2014 84
What Is an Email Box Worth Today?
Mon, Dec 8th 2014 131
Collab Isn’t Just for YouTube Video Artists
Thu, Dec 4th 2014 61
Beyond the Everyday
Wed, Dec 3rd 2014 94
5 Reasons People Get Swamped by Their Email
Wed, Dec 3rd 2014 109
Top 10
Mail, Reimagined for the Future of Work
Mon, Nov 17th 2014 212
Mission Possible
Thu, Oct 16th 2014 207
Chef Watson Commemorates World Food Day
Wed, Oct 15th 2014 193
Define Your Social Ambition, Integrate with Cloud, Mobile and Analytics, and Break Away from Your Competition!
Wed, Oct 15th 2014 190
Bringing "Meat and Potatoes" to ConnectED: Infrastructure and Best Practices Sessions
Mon, Nov 10th 2014 186
KISS: Keep It Small, Stupid
Wed, Nov 19th 2014 185
Concrete Sunflowers May Bring Energy to Millions
Tue, Oct 21st 2014 181
A Fresh, Outside-In Perspective on App Dev at ConnectED 2015
Wed, Nov 5th 2014 179
HIPAA in the IBM Cloud!
Wed, Oct 22nd 2014 178
Which email confession hits home for you?
Fri, Nov 14th 2014 177


Colleen Burns
 
Blog Title Social Business Insights Blog
Blog Description News and thoughts on becoming a business that is engaged, transparent and nimble. Join us in cultivating a spirit of collaboration and community.
Blog URL https://www-304.ibm.com/connections/blogs/socialbusiness/?lang=en_us
RSS Feed http://feeds.feedburner.com/ibm/socialbusiness
PlanetLotus Feed http://planetlotus.org/profiles/rss/colleen-burns
Validate Feed feedvalidator.org or validator.w3.org
Feed Last Checked Dec 04, 2014 1:12:38 PM EST. Realtime Update:
Landed Here Feb 27, 2012
Location Orlando, Florida
Posts: # / 1st / Latest - -
Total Hits 11,158. myPL RSS Selections: 7


Recent Blog Posts
61


Put Your Talent First and the Future Will Work Itself Out
Wed, Dec 17th 2014 8:15a   Colleen Burns
There’s a reason why 71 percent of the workforce is unhappy and tuned out. It’s that companies treat their talent like they are an afterthought, a means to an end. A lack of meaningful work and recognition coupled with rigid work structures have basically turned today’s workforce into The Walking Dead. When we focus on the professional and personal needs of our talent, we can better align our people with the work that satisfies their aspirations while driving [read] Keywords: collaboration ibm development twitter
99


What Do Monty Python and Social Business Have in Common?
Thu, Dec 11th 2014 4:12p   Colleen Burns
Remember Monty Python and the Holy Grail? Some of you won't be old enough to remember the comedic look at the grim circumstances of the Middle Ages as told through the story of King Arthur framed around modern times. (If you haven’t seen it, watch it on Netflix. It's worth it.) When the mythical king of the Britons leads his knights on a quest for the Holy Grail, they face a wide array of horrors, including a persistent Black Knight, a three-headed giant, a cadre of shrubbery-c [read] Keywords: collaboration connections ibm applications community python
84


Dead Eyes See No Future (of Talent)
Thu, Dec 11th 2014 4:12p   Colleen Burns
"The real issue is not talent as an independent element, but talent in relationship to will, desire, and persistence. Talent without these things vanishes. Even modest talent with those characteristics grows." - Milton Glaser The future of work is such a wide-open issue. With so many perspectives, ideas, and "guaranteed" predictions out there one might assume the next few chapters of the world of work have already been written. But one important piece has been left out of the story. [read] Keywords: collaboration ibm twitter wiki
131


What Is an Email Box Worth Today?
Mon, Dec 8th 2014 10:11a   Colleen Burns
Digital social business activities are taking over every moment of our personal and professional lives. Whenever I get into a discussion about email, I find that many people think it has become a useless and obsolete thing, even though we still routinely check and manage our mail flow daily. Is email truly becoming obsolete? At the end of 2013, Extreme Networks conducted a survey, “Is email dying,” that sought to determine the reality of the situation. It pointed to emai [read] Keywords: collaboration connections ibm email enterprise instant messaging linking office security twitter
61


Collab Isn’t Just for YouTube Video Artists
Thu, Dec 4th 2014 9:16a   Colleen Burns
My teenage daughter is under 18, which means that she is a ”digital native.” While I may have learned how to use and am now an avid user of social technologies, my daughter never had to learn—her generation, often referred to as ”Generation Z,” is growing up immersed in them. So I usually learn something new from her every time she shows me what’s on her iPod. This past weekend she showed me a video that really caught my attention [read] Keywords: collaboration connections ibm applications community development enterprise ipod linkedin mobile network
94


Beyond the Everyday
Wed, Dec 3rd 2014 11:17a   Colleen Burns
This year IBM ConnectED sees an exciting new track with "Beyond the Everyday.” The concept behind the track is to showcase great ideas that set the pace for what can be done when extending IBM's technology. What differentiates this track is the inclusion of other technologies, leaving standard deployments behind and really seeing what people are achieving when they think broader than an IBM-only world. Of course, we are looking at a wide range of topics in these sessions, suc [read] Keywords: collaboration connections domino ibm application applications
109


5 Reasons People Get Swamped by Their Email
Wed, Dec 3rd 2014 6:11a   Colleen Burns
Ah, email. From subject line to signoff to send, it makes our work lives infinitely easier. Right? Not necessarily. Our inboxes taunt us with their growing counts of unread messages. One misstep on the keyboard and we’ve shared a Mardi Gras invitation with the global team. And our most important files have a way of falling into the Bermuda Triangle. I have the same relationship with email that most people do. Fortunately, our developers have found a way to ease everyone&rsqu [read] Keywords: ibm applications email interface mobile profile
90


#20Questions with Amanda Savitzky
Tue, Dec 2nd 2014 2:15p   Colleen Burns
Meet Amanda, UX Designer and Researcher for IBM, who spends her days in the Austin Design Studio re-imagining how we design our products and solutions. Recently Amanda has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn everything from what Amanda is responsible for with IBM Verse to where she gets her design inspiration from (hint: it may be you!) [read] Keywords: connections ibm email
139


Reciprocity Is Now Possible—for the First Time—on a Massive Scale
Tue, Dec 2nd 2014 7:11a   Colleen Burns
Reciprocity Advantage is a strategy for embracing disruption with the right partners to make your company a far better leader than if you try it alone. Reciprocity and advantage are words that are not normally seen together, but reciprocity—giving now in order to get later—will become a normal part of winning in the future. In our book, we outline the future forces that will disrupt the next decade and show you how to harness them to grow your business. The book is divi [read] Keywords: ibm apple google microsoft twitter




107


Make Coding Social to Get Kids Hooked
Mon, Dec 1st 2014 7:12a   Colleen Burns
In the push to get kids interested in computer science, a lot of ideas are getting thrown against the wall to see what sticks. Online courses have their place, but many efforts miss one critical element, particularly when it comes to attracting girls and underrepresented minorities. And this critical element is pretty simple: peer collaboration. Kids are much more likely to succeed at programming if they do it with their friends. A great way to make this happen is by joining groups like Cod [read] Keywords: collaboration connections ibm community
107


Building & Nurturing Relationships in Social with Jon Ferrara
Wed, Nov 26th 2014 8:12a   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, Jon Ferrara, CEO of Nimble, unboxes insights on the importance of networks, building a personal brand, the value of helping others through digital engagement and what this practice looks like day to day. Digital engagement is about turning relationships into mutually beneficial business outcomes. We often talk about these themes in terms of social selling and social [read] Keywords: connections ibm community linkedin mobile network podcast twitter
118


Why Social Engagement Isn’t Enough
Tue, Nov 25th 2014 9:12a   Colleen Burns
Having a large Twitter following doesn’t constitute success in social business, a truth we all know but may be reluctant to admit. In fact, even celebrity status on social media doesn’t necessarily count as successful engagement with large communities of like-minded people. In this age of bots and paid followers and payola deals for broadcast tweets, genuine social engagement is hard to attain or even decipher. What constitutes social engagement? As social business ma [read] Keywords: collaboration enterprise twitter
164


Jumpstarts and MasterClasses – The Sunday Cocktail of ConnectED
Mon, Nov 24th 2014 11:12a   Colleen Burns
Before you're getting settled for the Meat and Potatoes of ConnectED, we'd like to offer a cocktail on Sunday to get you in the right mood for the week. Many of you know the Jumpstarts and MasterClasses as two-hour technical deep dives into specific product areas. This time, with the new format of the conference, we'll change things up a little bit. The sessions in this track will last one hour, just as in the other tracks, and will give you an update and overview of our main pro [read] Keywords: admin ibm sametime social software
126


Reimagine work in the cloud
Fri, Nov 21st 2014 6:12a   Colleen Burns
This week you heard about IBM Verse – a new cloud solution to help you re-imagine the way you work. We’re excited to be at the forefront of delivering these capabilities first in the IBM Cloud. It’s easy to get started today, taking advantage of the latest capabilities from our social and collaboration cloud offerings. We have some great new capabilities coming this month, designed to help you: collaborate more effectively and securely with storage [read] Keywords: collaboration connections ibm notes desktop mac mobile network
106


Social Business Unboxed (Ep8): Millennial Expectations - as Employees and as Consumers
Thu, Nov 20th 2014 12:12p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, we talk with Mark Babbitt, CEO of YouTern, and Samantha Klein, Marketing Manager and Millennial Blogger with IBM, about the expectations of millennials as emerging employees and consumers. As digital natives raised on an ethos of teamwork, millennials are leading a reshaping of business culture and consumer experience, favoring brands that put people at the center, where [read] Keywords: ibm blogger community podcast twitter
143


Designing a Better Experience for a New Way to Work
Thu, Nov 20th 2014 9:12a   Colleen Burns
Designing a Better User Experience Put the user first. It’s such a simple idea, but to come up with a truly user-friendly product is no simple feat. We all know this intuitively, based on all of the frustrating interfaces we deal with on a daily basis. It happens so rarely that it seems like some sort of alchemy when it does happen. A big part of the problem is that too many tech companies in particular think that the more features they can pack into a product, the better. They don [read] Keywords: connections ibm development mobile security
185


KISS: Keep It Small, Stupid
Wed, Nov 19th 2014 9:12a   Colleen Burns
We are all accustomed to reading books and articles that reference history, be it in the form of mythology, old wives tales, ancient civilizations or breakthroughs of the past two centuries. So when I read Shane Snow’s book, Smartcuts, and heard him speak at the IBM Verse event in New York City, it was startling to hear him refer to transient, specific events from the past two years. For example, with an entire chapter of his book devoted to the fast rise of YouTube phenom Michelle Pha [read] Keywords: connections ibm application
122


Now We Really Can Work Smarter, Not Harder
Tue, Nov 18th 2014 10:18a   Colleen Burns
At today’s New Way to Work event in New York City, IBM’s Bob Picciano, Senior Vice President, Information and Analytics Group, spoke of a new class of enterprises that are data-rich and analytically driven. These organizations are combining data and analytics with cloud, social and mobile technologies to transform the very way we work. This combination of technologies and the work of these organizations is leading to a new transformational moment, creating what Picciano calle [read] Keywords: connections ibm email mobile
123


Our Ecosystem Speaks: Spotlight on Business Partners
Mon, Nov 17th 2014 12:19p   Colleen Burns
As in previous years, we are thrilled to highlight partner solutions in the Spotlight on Business Partners track. These sessions are some of the best examples of integration and interesting use cases from trusted, savvy partners. Attendees to these sessions will: learn about partner solutions that you could use; and get inspired and learn how to integrate your own solutions to products within the IBM portfolio A few examples of this innovation include Trilog’s [read] Keywords: connections domino ibm sametime integration mobile
212


Mail, Reimagined for the Future of Work
Mon, Nov 17th 2014 8:18a   Colleen Burns
IBM brings together cloud, mobile and analytics to help you organize and prioritize work. By Jeff Schick, General Manager, Enterprise Social Solutions Every day I come into work and open my email. By the end of the day there are 20 or 30 emails left open on my desktop. Each email represents a unique challenge or action that requires my attention. Either someone is waiting on me to respond or I am waiting on them. Mail itself has become a daily challenge to get through and I struggle [read] Keywords: collaboration connections ibm notes desktop email enterprise integration mobile
122


Excellence is never an accident: Building a smarter workforce
Fri, Nov 14th 2014 9:18a   Colleen Burns
Posting on behalf of Megan McNamee Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. -- Paul J. Meyer In this incredible time of competing pressures—demand for profitable growth, financial market volatility, political uncertainty—finding and engaging the right employees in the right behaviors in the right job remains a critical component of how companies thrive. Business leaders a [read] Keywords: collaboration connections ibm community security
177


Which email confession hits home for you?
Fri, Nov 14th 2014 8:18a   Colleen Burns
You know you're guilty. Hit reply all for no good reason. Emailed something to the wrong person. Not included the primary recipient. Missed an important email. Forgotten what you were working on because you have so many windows open. We've all done it. We need a new way to communicate. IBM is going to help you find a #newwaytowork. Codename: IBM Mail Next is mail like you have never imagined. Join us for this epic event at 11am ET on November 18. You will be among the first to learn how [read] Keywords: ibm email
108


#20Questions with Leah Lawrence
Thu, Nov 13th 2014 8:19a   Colleen Burns
Meet Leah, User Experience and Visual Designer for IBM, who spends her days in the Austin Design Lab re-imagining how we design and experience our products and solutions. Recently Leah has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn how she sums up the Codename: IBM Mail Next experience to why the "Container Store" is her design inspiration. [read] Keywords: connections ibm email
169


It’s Not What You Know; It’s What You Share
Wed, Nov 12th 2014 6:29a   Colleen Burns
IBM CEO Ginni Rometty has said it once, and she’ll say it again: “In a social enterprise, your value will not be what you know; it will be what you share.” She also believes that “the social network will be the new production line in a company.” In an atmosphere where your value is defined by your ability to share your expertise rather than safeguard it, collaboration is crucial. In our recent Center for Applied Insights study, Charting the [read] Keywords: collaboration connections ibm community enterprise facebook google linkedin network twitter
103


#20Questions with Mary Elizabeth Miller
Tue, Nov 11th 2014 7:21a   Colleen Burns
Meet Mary, UX Designer and Design Researcher for IBM, who spends her days in the Austin Design Lab re-imagining how we design our products and solutions. Recently Mary has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn everything from why Mary thinks Codename: IBM Mail Next will change the way people view their inbox to who she dreams about receiving an email from (the best answer I've ever heard!). For [read] Keywords: connections ibm email
101


Social Business Unboxed (Ep7): Inside IBM's Social Business Transformation
Mon, Nov 10th 2014 1:18p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, we talk with Ed Brill, VP of IBM Social Business Transformation, about how IBM works - providing an inside view into IBM’s social business journey. To help us put these key lessons into context, we are rejoined by Alison Fetherstonhaugh, Associate Consultant, IBM Center for Applied Insights, principal researcher for the IBM Social Business Study. Ed shares a un [read] Keywords: ibm community twitter
186


Bringing "Meat and Potatoes" to ConnectED: Infrastructure and Best Practices Sessions
Mon, Nov 10th 2014 9:19a   Colleen Burns
Most industry conferences present attendees a mixture of strategy, demonstrations and hard-core technical content. I've always compared conferences to restaurants; you look at the menu, get started with an appetizer, and then dig into the main course, right? Well, for the "down in the trenches" folks who build/maintain servers and put these technologies into production, the Infrastructure and Best Practices tracks are the "main course" at ConnectED; you'll hear hours' worth of ha [read] Keywords: administration collaboration connections domino ibm notes sametime traveler consulting security websphere websphere portal
114


Social Business Unboxed (Ep6): IBM Study - Learning from Social Business Pioneers
Thu, Nov 6th 2014 12:12p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, we talk with Alison Fetherstonhaugh, Associate Consultant, IBM Center for Applied Insights, and Cynthya Paranadam, Sr. Marketing Manager IBM Social Business, about the recent IBM Study on Social Business. The Study, "Charting the Social Universe: Social Ambitions Drive Business Impact," uncovers how organizations pioneering social business are succeeding. In this [read] Keywords: collaboration ibm twitter
116


#20Questions with Katie Parsons
Thu, Nov 6th 2014 9:12a   Colleen Burns
Meet Katie, Design Developer for IBM, who spends her days in the Austin Design Lab re-imagining how we design our products and solutions. Recently Katie has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn everything from where Katie gets her design inspiration to what her very first email address and screen name was back in the day. For even more with Katie, be sure to check out her video interview: [read] Keywords: connections ibm email
114


#20Questions with Kare Anderson
Wed, Nov 5th 2014 2:15p   Colleen Burns
Meet Kare, Emmy-Award winning journalist, Forbes and Huffington Post columnist, author of acclaimed books, including Moving from Me to We, co-founder of the Say It Better Center, and newly featured Talk of the Day speaker on TED.com! Learn how Kare reimagines our world for yourself by viewing her talk on becoming an Opportunity Maker. [read] Keywords: connections ibm
179


A Fresh, Outside-In Perspective on App Dev at ConnectED 2015
Wed, Nov 5th 2014 8:12a   Colleen Burns
This year's App Dev track at IBM ConnectED will provide some new and exciting perspectives on IBM's vision and direction for application development. There will be, of course, foundational sessions like "Domino App Dev Futures," and you'll hear about XPages and Connections and WebSphere. But what makes me really like the content in this year's track is that we've started thinking about application development from the outside in. Sessions will cover strategies like Agile De [read] Keywords: connections domino ibm notes xpages application applications css development security websphere
93


#20Questions with Allison Hwang
Tue, Nov 4th 2014 12:12p   Colleen Burns
Meet Allison, UX Designer/Researcher for IBM, who spends her days in the Austin Design Lab re-imagining how we design our products and solutions. Recently Allison has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn everything from Allison's three-word summary of IBM's future social and collaboration product to which celebrity Allison would want to receive a personal email from. For even more with Alli [read] Keywords: collaboration connections ibm email
137


We Are All Cogs Working for Slave-drivers as We Go about Our Daily Drudgery
Tue, Nov 4th 2014 10:11a   Colleen Burns
Sounds pretty depressing right? Yet if you look up synonyms for employee you will find “cog” and “slave.” Synonyms for manager include “slave-driver” and “zookeeper.” Finally, synonyms for “work” include “drudgery” and “daily grind.” I often tell people that “work as we know it is dead” and this is exactly what I’m talking about [read] Keywords: collaboration mobile
82


Insights on Engagement with Social, Mobile and Analytics
Mon, Nov 3rd 2014 11:20a   Colleen Burns
“The true potential of mobile and social in the enterprise is realized only when these technologies are combined with analytics to deliver relevant insights to the right people, at the right time, in the right place.” - Maria Winans, IBM Insight 2014 The potential Winans spoke of in her keynote address at IBM Insight 2014 is not just for enterprises, but for customers and employees as well. All stand to gain from the convergence of these technologies, as analytic [read] Keywords: ibm traveler apple enterprise mobile
99


Securing the Social World
Thu, Oct 30th 2014 10:12a   Colleen Burns
Social technologies are challenging old behaviors in organizations. It's no longer a question of if employees interact with customers and the outside world using emerging media, it's how. Highlighted at Jason Keenaghan's IBM Insight session, "Security Tips for Protecting Your Business in the Social World," the challenge is to manage this new form of distributed openness -- to protect employee customer engagement against innumerable dangers, from brand contamination to information [read] Keywords: connections ibm policies integration mobile security
117


Creating a successful system of engagement
Wed, Oct 29th 2014 2:12p   Colleen Burns
We all saw the power of social/mobile this past summer when the ALS Ice Bucket Challenge swept not only the nation, but the world. Playful in its nature, the Challenge goaded millions to accept and post their videos – more than 6M videos on YouTube alone. Hand-in-hand with those posts was more than $100,000,000 in donations, in less than 60 days! Playful? Yes. Powerful? Absolutely. Why? One reason was because it was a very personal engagement. What if you could bring that type of [read] Keywords: ibm apple enterprise mobile
116


Analyzing the power of employee engagement
Wed, Oct 29th 2014 11:15a   Colleen Burns
A resounding theme at IBM Insight this year is the growing desire of companies to evolve into customer-centric organizations. Much of the discussion understandably revolves around using analytics to collect, understand and make decisions about customer acquisition and retention. However, a critical foundation for customer engagement is something much closer to home -- specifically, the employees that interact with customers. And, just as importantly, the way employees engage within the orga [read] Keywords: collaboration connections ibm community enterprise
121


To Reach Customers, Think Like a Customer
Tue, Oct 28th 2014 12:12p   Colleen Burns
By now we’ve all heard the story of the retailer that got into a bit of hot water by targeting pregnant women with specific ads that in one case in particular ended up revealing to a father that his daughter was pregnant. Way back in 2002, according to an article in the New York Times, marketers were already working on how to “figure out if a customer is pregnant, even if she didn’t want us to know.” This of course raised all sorts of concerns over priva [read] Keywords:
119


Is analytics the key to digital engagement?
Mon, Oct 27th 2014 2:12p   Colleen Burns
It’s a question many companies are asking right now – how do you transform enterprise culture to increase employee engagement and foster relationships with customers? According to a Social Business session at IBM Insight today, the answer is to build on analytics as the foundation of your engagement strategy. As the use of social technology increases dramatically, organizations are finding a need to create an enterprise-wide strategy for social implementation and adoption. [read] Keywords: collaboration connections ibm enterprise network
178


HIPAA in the IBM Cloud!
Wed, Oct 22nd 2014 8:15a   Colleen Burns
Cloud computing has matured dramatically in the years since IBM initially introduced social, mobile, meetings and mail cloud offerings. Within the past two years alone, customers have reconciled many privacy and security concerns, and cloud adoption has soared. For IBM customers, this has been in part due to IBM’s cloud governance and controls at the center of our service delivery. This is a true tipping point—where even companies in regulated industries are adop [read] Keywords: connections ibm policies mobile security
181


Concrete Sunflowers May Bring Energy to Millions
Tue, Oct 21st 2014 9:12a   Colleen Burns
Did you know that concrete was invented by the Romans roughly 2,000 years ago? Think of the Pantheon, one of the most beautiful (at least to my mind) monuments in a city overflowing with stunning architecture. It was commissioned during the reign of the Emperor Augustus by Marcus Agrippa and its dome still holds the record as the largest ever built of unreinforced concrete. Yes, concrete. I was thinking about concrete’s ancient origins when Gianluca Ambrosetti, head of research f [read] Keywords: connections ibm
132


Susan Etlinger and Time-Tested Thinking Skills for Today’s Data Profusion
Mon, Oct 20th 2014 10:12a   Colleen Burns
or, Who’s Afraid of the Big, Bad Data? At work not too long ago I was looking for a particular statistic for a presentation. I found several relevant stats and perhaps not surprisingly, some of them contradicted each other. I was tempted to cherry-pick the stat that would fit best in the presentation, but my conscience wouldn’t let me take that easy way out. So I hunkered down for what I knew would be the arduous job of trying to determine which stat was considered the most [read] Keywords: connections ibm twitter
161


Social Business Unboxed: A World Gone Social with Mark Babbitt and Ted Coiné
Thu, Oct 16th 2014 11:12a   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, we talk with Mark Babbitt and Ted Coiné about their new book, "A World Gone Social: How Companies Must Adapt to Survive." An IBM Social Business Reading Club selection for September, I thought you might find this discussion valuable. We discussed some of the key topics in the book, including: - How leaders can engage their workforce and customers in so [read] Keywords: agent collaboration ibm community podcast
207


Mission Possible
Thu, Oct 16th 2014 8:12a   Colleen Burns
Good afternoon, Bosses, On today’s 56th anniversary of Boss’s Day I have a challenge for all you fearless leaders. Let’s call it: “Mission: Take Your Employees to Lunch.” Your mission, should you choose to accept it, involves the reworking of an effective workplace. You must select two of your team members to take to lunch – one of whom must be a millennial. Once you have been seated at the café or restaura [read] Keywords: twitter
193


Chef Watson Commemorates World Food Day
Wed, Oct 15th 2014 12:15p   Colleen Burns
The United Nations has declared October 16 to be World Food Day, and the theme for 2014 is "Feeding the World and Caring for the Earth." To help with the UN’s goal to raise awareness of issues such as food security and malnutrition, the Chef Watson team issued a food challenge to our beta user Facebook group: with the help of Chef Watson, create a tasty recipe using some of the most commonly wasted food items in your kitchen. We’ve already received some inspiring entries, [read] Keywords: connections ibm facebook security
190


Define Your Social Ambition, Integrate with Cloud, Mobile and Analytics, and Break Away from Your Competition!
Wed, Oct 15th 2014 8:12a   Colleen Burns
In my role as social business evangelist, I spend a lot of time helping businesses adopt social across the organization. It was great to recently see that some of this has been paying off! According to the 2014 Business Tech Trends report, organizations have increased social deployment by 106 percent since 2012! (Watch full replay here to learn more about the study.) Integrating social technologies is a marathon not a sprint, but if you want to be number 1, then think of the number [read] Keywords: collaboration connections ibm community integration mobile
112


Brad Bird and the Shared Experience at the Heart of Movie Magic
Tue, Oct 14th 2014 9:18a   Colleen Burns
Readers of the Social Business Insights blog already know the power of sharing. Sharing information leads to efficiency; sharing expertise unlocks innovation; sharing data yields insights. In his TED@IBM talk “Dreaming Loves Company: Tomorrow’s Cinema,” Academy Award-winning writer and director Brad Bird explained how the shared experience lies at the heart of the magic of cinema. He was preaching to the choir as far as I, an avid movie-goer, was concerned, but it w [read] Keywords: connections ibm community
94


Trust in Transparency
Mon, Oct 13th 2014 8:11a   Colleen Burns
I did my luddite dad a favor and downloaded the latest weather app to his iPhone as he looked over my shoulder. I couldn’t believe his reaction when he saw me click “OK” to the following prompt: “Weather Would Like to Use Your Current Location.” It was as though I had just committed the most offensive crime known to man by exposing his whereabouts and intruding upon his privacy. My dad immediately had me google how to disable the invasive l [read] Keywords: connections ibm google iphone outlook
91


Re-imagining Your Work Space with IBM Connections
Thu, Oct 9th 2014 2:12p   Colleen Burns
In today’s workplace, distractions are everywhere. It is increasingly difficult to juggle the many devices, communication channels, and the flood of information in order to focus on work at hand. So reducing the “noise” is a prominent theme across the enhancements and offerings that are new to IBM’s collaboration solutions. The latest advances in our cloud offerings simplify how to get work done, creating new ways to help focus on what’s impo [read] Keywords: collaboration connections ibm desktop enterprise instant messaging mobile network office security
99


Lisa Seacat DeLuca: Inventing the Future
Thu, Oct 9th 2014 12:15p   Colleen Burns
Every kid knows it: inventors are cool. It’s one of the things we want to be when we grow up, right up there with firefighter, ballerina or astronaut. But as we get older, we realize the improbability of having “Inventor” on our business card. Thankfully, Lisa Seacat DeLuca never gave up on that dream. In her TED@IBM talk, “An Inventor’s Vision of the Future,” she told us about her first invention, a full-length umbrella she not o [read] Keywords: connections ibm
75


Triangulating Your Direction in the Social Universe
Wed, Oct 8th 2014 9:12a   Colleen Burns
What the Cheshire Cat Can Teach Us about Social Business Strategy Alice in Wonderland: “Would you tell me, please, which way I ought to go from here?” How do today’s enterprises chart their journey to become a social business? There are modern methods but perhaps we should also look at one of the tools we have used to find our way to a specific point for millennia: Triangulation. Triangulation is the process of figuring a distance with angles to kn [read] Keywords: collaboration ibm community mobile
81


Plan Your Social Agenda for IBM Insight 2014
Tue, Oct 7th 2014 2:12p   Colleen Burns
This year at IBM Insight—IBM’s premier event for all things data—we’ll host an Engagement track with key topics from IBM Social Business that put the focus on driving people-centric engagement and creating meaningful relationships with customers. If you’re attending Insight in Las Vegas, October 26-30, be sure to add these sessions to your agenda to learn how you can use Social technologies to meet your business goals, and visit us in the Expo Ce [read] Keywords: collaboration ibm enterprise mobile security
76


The Foundation of Social Business Is the Employee Relationship
Tue, Oct 7th 2014 10:12a   Colleen Burns
In all the (justified) excitement about social business, it's all too easy to overlook the employee relationship, which is the foundation for nearly everything you do. Whether you're trying to make your business social inside the enterprise, or to better engage the outside world, you're depending on your individual employees to build, maintain and leverage their social bonds. Remember the saying, "It's not personal, it's just business?" Today, the saying would be, "If [read] Keywords: ibm enterprise facebook linkedin network office twitter
71


Deeper Healing through Quiet…and Big Data Analytics
Tue, Oct 7th 2014 6:10a   Colleen Burns
Every hospital drama I’ve ever watched, from “Grey’s Anatomy” to “ER” to “St. Elsewhere,” at some point trots out the familiar trope of the patient with the arcane illness. It’s misdiagnosed at first and maybe it’s even partially ignored until eventually a lone doctor somewhere has a flash of insight and saves the patient’s life with a brilliant diagnosis. It’s a trope fo [read] Keywords: connections ibm
85


Brainstorming 2.0 - How to Get Better Ideas Faster
Tue, Oct 7th 2014 6:10a   Colleen Burns
We continue to experience an amazing outpouring of “disruptive technologies.” Consider how digital camera technology turned the whole film industry inside-out and think about what’s on the horizon – wearable computers, intelligent assistants, anticipatory computing. And all of this is tied into a growing network of social activities. To stay ahead of the curve, businesses are going to have to do better at innovation and ideation. How do we come up with new [read] Keywords: connections ibm notes community consulting network
106


Cyber Monday: Happy Holidays to Social Businesses
Wed, Dec 4th 2013 5:12a   Colleen Burns
Cyber Monday proved to be the biggest shopping day of the year, especially for digital commerce. IBM’s Digital Analytics Benchmark reported that on-line sales were up 20.6 percent for 2013 compared to last year’s figures. How people make decisions and actually buy has shifted once again and three key trends are emerging: (1) Mobile sales are skyrocketing! Not that long ago, there were plenty of retail experts who doubted that mobile shopping would never really take off. [read] Keywords: ibm email mobile
79


I am an owl. I do not Tweet.
Thu, Apr 11th 2013 9:18a   Colleen Burns
Understanding your social style: I am an owl. I do not Tweet. By Tina Williams, IBM Program Manager for Social Business Initiatives @ideasattjw Are you reluctant to start Tweeting? Getting involved in social networks like Twitter for business use hasn’t been natural for me. In a business environment, I tend to spend a lot of time listening and learning at first . Then, when I feel confident in my understanding, I begin voicing my opinions. I hadn’t thought much about how the w [read] Keywords: ibm networking twitter
101


Invitation: IBM Collaboration Solutions Community Webcast - XPages: A Remedy for the Healthcare Industry
Wed, Apr 10th 2013 7:15p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager I love to see how technology can positively impact people's lives, and we're definitely going to see an inspiring example during this month's community webcast on April 23rd at 10am ET. We're lucking to have guest speakers, Sam Bridegroom and Abby Butts, who will join us to share how they used XPages to develop applications that significantly improved medical and operational processes for a non-profit healthcare system in I [read] Keywords: collaboration connections domino ibm notes xpages application applications community dojo email integration java openntf twitter
76


From Hollywood to Bollywood... 15 megabytes of Fame
Mon, Apr 8th 2013 9:15p   Colleen Burns
From Hollywood to Bollywood... 15 megabytes of Fame By Graham Kittle, IBM Global Business Services @grahamgk Getting the call…an unexpected screen test [read] Keywords: ibm email exchange exchange facebook mobile skype wiki
89


With IBM Notes 9 Social Edition, good enough is now the enemy of better
Tue, Apr 2nd 2013 12:17p   Colleen Burns
With IBM Notes 9 Social Edition, good enough is now the enemy of better [read] Keywords: collaboration connections domino ibm notes notesdomino smartupgrade applications database email enterprise social software
82


Creating engaging how-to videos: Four Fantastic Tips
Wed, Mar 27th 2013 3:14p   Colleen Burns
Four tips on creating engaging how-to videos [read] Keywords: ibm google office twitter
65


Webcast replay: IBM Connections 4.5 and Intro to Connections Content Manager
Tue, Mar 26th 2013 6:21p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Great turnout on our community webcast this morning! Luis Benitez joined us to share an update on IBM Connections 4.5 and to provide an introduction to the Connections Content Manager add-on. Awesome demo, Luis! Theo Heselmans was our community member spotlight and he shared news of last week's hugely successful BLUG user group event in Belgium. Below are links that were mentioned during the community news section, link [read] Keywords: collaboration connections ibm ldd lotus notes xpages community facebook openntf twitter websphere wiki
47


Engaging the nonsocial in your organization
Thu, Mar 21st 2013 10:14p   Colleen Burns
Engaging the nonsocial in your organization - It's a mind game! [read] Keywords: connections ibm lotus quickr sametime enterprise social software twitter
39


Invitation: IBM Collaboration Solutions Community Webcast - What's New in Connections and Introduction to Connections Content Manager
Wed, Mar 20th 2013 2:18p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Haven't gotten your fill of IBM Collaboration Solutions webcasts lately? Never fear! We have another community webcast March 26th at 10am ET US where my colleagues Luis Benitez and Diane Loomis will give us the rundown on the upcoming version of IBM Connections as well as IBM Connections Content Manager. We'll also have a treat as IBM Champion Theo Heselmans gives us a brief recap of the latest BLUG user group event being held [read] Keywords: collaboration connections domino ibm lotus notes quickr community email enterprise linkedin social software twitter
23


The frequent business traveler: A modern corporate Olympian
Tue, Mar 19th 2013 8:14a   Colleen Burns
The frequent business traveler: A modern corporate Olympian [read] Keywords: administration collaboration connections domino ibm traveler email facebook instant messaging laptop mobile network networking reservation twitter wiki
27


Emerging market: An adventure in Africa
Tue, Mar 12th 2013 3:12p   Colleen Burns
Emerging market: An adventure in Africa How some goats, a school house and a some very long car rides changed my thinking [read] Keywords: connections ibm development facebook office
25


#SXSW: See it for yourself
Mon, Mar 11th 2013 4:11p   Colleen Burns
#SXSW: See it for yourself [read] Keywords: connections ibm facebook mobile twitter
20


Ready for the next generation platform for Social Business?
Thu, Mar 7th 2013 11:12a   Colleen Burns
Ready for the next generation platform for Social Business? [read] Keywords: collaboration connections domino ibm lotus notes application applications development enterprise microsoft networking social software twitter
27


Social Task Management: A new level of business engagement
Wed, Mar 6th 2013 10:11a   Colleen Burns
Social Task Management: A new level of business engagement [read] Keywords: connections ibm lotus exchange exchange facebook integration network
33


IBM Community Webcast Replay - OpenNTF Updates
Tue, Mar 5th 2013 6:12p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Starting this month, I'll be blogging on our Social Business User Group site (SocialBizUG.org) at a blog called Community Manager Corner. There, I'll be sharing my thoughts on collaboration, community and social business. I'll also post updates and news from the IBM Collaboration Solutions community. I'll continue to post the community webcast replay here, but wanted to encourage you to join SocialBizUG.org to get invol [read] Keywords: collaboration connections ibm lotus blogging community development facebook openntf twitter
28


#TravelTuesday takes you to #SXSW
Tue, Mar 5th 2013 10:11a   Colleen Burns
#TravelTuesday takes you to #SXSW [read] Keywords: connections ibm development enterprise facebook twitter
36


Are you less productive when working from home?
Mon, Mar 4th 2013 9:11a   Colleen Burns
Are you less productive when working from home? [read] Keywords: collaboration connections ibm lotus policies archive exchange exchange facebook google office profile twitter
17


Invitation: IBM Collaboration Solutions Community Webcast (Mar 5th 10am ET US) What's new with OpenNTF
Fri, Mar 1st 2013 12:12p   Joyce Davis
[read] Keywords: collaboration connections ibm applications community email openntf twitter widget
95


Can you beat a Tweet from a dog sled? Tales from a tour on #TravelTuesday
Tue, Feb 26th 2013 8:14a   Colleen Burns
Can you beat a Tweet from a dog sled? Tales from a tour on #TravelTuesday [read] Keywords: atlantic collaboration connections ibm archiving facebook mobile security twitter wiki
23


Getting everyone rowing in one direction
Thu, Feb 21st 2013 8:11a   Colleen Burns
Getting everyone rowing in one direction [read] Keywords: collaboration connections ibm consulting database social software
22


Confessions of a conference newbie: IBM Connect
Tue, Feb 19th 2013 10:10a   Colleen Burns
Confessions of a conference newbie: IBM Connect [read] Keywords: administration collaboration connections domino ibm lotus lotusphere sametime community development facebook integration mobile network networking twitter wiki
27


How gamification can make you do almost anything
Wed, Feb 13th 2013 5:11a   Colleen Burns
How gamification can make you do almost anything [read] Keywords: ibm application community email office
19


Seven tips for IBM Connections adoption
Mon, Feb 11th 2013 12:10p   Colleen Burns
Seven tips for IBM Connections adoption [read] Keywords: collaboration connections domino ibm lotus sametime development email enterprise network networking websphere websphere portal
30


Get social now: Tips from the Social Buzz
Tue, Feb 5th 2013 2:11p   Colleen Burns
Get social now: Tips from the Social Buzz [read] Keywords: collaboration connections ibm blogging community linkedin office twitter
24


IBM Connect: The happiest place on earth
Thu, Jan 31st 2013 12:11p   Colleen Burns
IBM Connect: The happiest place on earth What I learned and why I can’t wait to come back [read] Keywords: collaboration ibm lotusphere
15


IBM Connect: Helping make a Smarter Workforce
Thu, Jan 31st 2013 9:11a   Colleen Burns
IBM Connect: Helping make a Smarter Workforce [read] Keywords: collaboration connections domino ibm lotus lotusphere notes blogging community development
24


Social Lessons from the 3 L's
Wed, Jan 30th 2013 3:12p   Colleen Burns
Social Lessons from the 3 L's [read] Keywords: admin collaboration connections ibm lotusphere email twitter xml
35


From email to social email and application experiences: the next 20 years of Notes and Domino?
Tue, Jan 29th 2013 7:14p   Donna Bieg
From email to social email and application experiences: the next 20 years of Notes and Domino?by Jacques Pavlenyi, IBM Collaboration Solutions Market Management Market Segment Manager IBM Notes and Domino have been helping customers create a more productive workforce for 23 years. With the 20th anniversary installment of Connect 2013, we are excited to present our annual look into how IBM customers and business partners can realize more value with this continually reinvigorated platform. An [read] Keywords: collaboration domino ibm inotes ldd lotus lotusphere notes traveler application development email integration mobile twitter
26


Celebrating Community Manager Appreciation Day (#CMAD) at #IBMConnect
Mon, Jan 28th 2013 4:15p   Colleen Burns
Celebrating Community Manager Appreciation Day (#CMAD) at #IBMConnect [read] Keywords: connections ibm community
19


Need a plan to fund your social software projects?
Mon, Jan 28th 2013 3:15p   Donna Bieg
Need a plan to fund your social software projects? by: Mel Treco, IBM Global Financing, Sales Connect 2013 promises to be full of exciting technology and business ideas that will take your business to the next level. However you may be wondering how to fit a new project into your existing budget. Do not let these budget obstacles stand in your way of your goals to build a smarter workforce and deliver an exceptional customer experience - we have options for you to help you get started t [read] Keywords: collaboration ibm development social software twitter xml
24


Stop wasting time at work and get social!
Mon, Jan 28th 2013 1:14p   Donna Bieg
Stop wasting time at work and get social! by Martin Keen, IBM Redbooks Project Leader [read] Keywords: collaboration connections ibm lotus notes quickr sametime email enterprise twitter
30


Change is social
Sun, Jan 27th 2013 4:14p   Colleen Burns
Change is social By Sasja Beerendonk, Collaboration Consultant, e-Office Those attending IBM Connect may be very familiar with socializing and networking, but your employees might not be adopting this new way of collaborating so easily. In my session 'Become a Social Business: Leverage User Adoption Through Gamification' I explain why and how gamification can be used to make employees understand how Connections can be used to collaborate in a new way. Here's a little something out [read] Keywords: collaboration connections ibm network networking office profile wiki
27


SocialBizUG.org Rewards IBM Connect Attendees that 'Mind Their Social Business'
Sun, Jan 27th 2013 10:14a   Colleen Burns
SocialBizUG.org Rewards IBM Connect Attendees that ‘Mind Their Social Business’ By Sarah Cenedella, Senior Product Director of SocialBizUG.org Earlier this month, we launched SocialBizUG.org, the newly revamped and rebranded site formerly known as LotusUserGroup.org. The new site, which is built on IBM Connections 4, boasts new profiles, blogs, and communities, as well as lots of original articles that you can’t find anywhere else. A big part of our launch will happen this week [read] Keywords: connections ibm lotusphere community email lotususergroup.org password twitter
36


IBM Champion Twitter photo game at IBM Connect
Fri, Jan 25th 2013 1:15p   Donna Bieg
By Donna Bieg IBM Social Engagement and InsightsIBM Champion Twitter Photo Game at IBM Connect Attending IBM Connect? Join the fun! Get to know our IBM Champions in this Twitter Photo “icebreaker” game. These Champions are recognized as leaders and influencers in the Social Business community. How to play:Introduce yourself to an IBM Champion and ask if you can take a photo of yourself with them. Post it to Twitter using the #IBMChamp hashtag for a chance at a giveaway. Take yo [read] Keywords: ibm community profile twitter
24


Sessions I'm looking forward to at IBM Connect
Fri, Jan 25th 2013 10:14a   Colleen Burns
Still trying to decide what sessions to attend at IBM Connect? We asked, Adam Smye-Rumsby, IBM client technical professional and IBM Redbooks Thought Leader to share his schedule of must-see sessions. Do you agree? Let us know. Sessions I'm looking forward to at IBM Connect [read] Keywords: collaboration connections domino ibm lotusphere notes sametime community development twitter websphere websphere portal
30


Livestreaming IBM Connect 2013: We've got the schedule
Fri, Jan 25th 2013 8:14a   Colleen Burns
Livestreaming IBM Connect 2013: We’ve got the schedule [read] Keywords: calendaring connections domino ibm inotes lotus notes applications blackberry development enterprise mobile networking office research in motion rim social software
44


Keep Calm and Travel(er) On
Thu, Jan 24th 2013 12:14p   Colleen Burns
Keep Calm and Travel(er) On [read] Keywords: collaboration connections domino ibm lotus notes traveler linkedin mobile network server twitter xml
24


Social Buzz talk series: The past, present, and future of data
Wed, Jan 23rd 2013 10:15a   Colleen Burns
Social Buzz talk series: The Past, Present, and Future of Data By Donna Bieg, IBM Attending IBM Connect? Take a break and recharge your mobile device in the Social Cafe, while listening to short informative social talks by industry leaders from TechCrunch, Deloitte Digital, Redbook Thought Leaders, customers, business partners, IBM, and IBM Champions. A wide variety of social topics will be presented, including: Social enablement, collaboration, mobile apps, social networking, and comm [read] Keywords: collaboration ibm blogger community enterprise mobile networking twitter
27


Social Buzz at #IBMConnect: We've got the schedule
Wed, Jan 23rd 2013 9:15a   Colleen Burns
Social Buzz at IBM Connect: We've got the scheduleBy Donna Bieg, IBM Social Business Take a break and recharge your mobile device in the Social Cafe, while listening to short informative social talks by industry leaders from TechCrunch, Deloitte Digital, Redbook Thought Leaders, customers, business partners, IBM and IBM Champions. A wide variety of social topics will be presented, including: Social enablement, collaboration, mobile apps, social networking, and community management. Sto [read] Keywords: collaboration connections ibm community mobile networking xml
20


Social Buzz talk series: The value of social
Wed, Jan 23rd 2013 9:15a   Colleen Burns
Social Buzz talk series: The value of social [read] Keywords: collaboration ibm community mobile networking twitter
39


IBM Community Webcast Replay - SocialBizUG.org
Tue, Jan 22nd 2013 9:17p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Our monthly IBM Collaboration Solutions community webcast is one way our members connects with each other to discuss topics relevant to collaboration and social business. In this webcast, we talked about how to "get social" at the upcoming IBM Connect conference - whether or not you're able to make it to Orlando! Members of the Wellesley Information Services team also joined us to share how they help support the worldwide user g [read] Keywords: collaboration connections ibm lotus community facebook twitter
21


Gearing up for IBM Connect: Taking Social Business to school
Tue, Jan 22nd 2013 9:15a   Colleen Burns
Gearing up for IBM Connect, Taking Social Business to School [read] Keywords: collaboration connections ibm community development networking twitter
24


Let's Get Connected: How to be a socialite at #IBMConnect
Mon, Jan 21st 2013 8:16a   Colleen Burns
Let’s get connected: How to be a socialite at the most important Social Business event of the year! By Marjorie Madfis, Digital and Social Strategist, IBM Software With IBM Connect 2013 just a week away, we want to be sure you are socially prepared to make the most of the conference. If you haven’t registered yet, there is still time. Register now and then come back read this post. But if you aren’t able to join us in Orlando, don’t let that stop you from participating! [read] Keywords: connections ibm lotus blogging community facebook linkedin mobile twitter
23


Why technical and business leaders must attend IBM Connect 2013
Tue, Jan 15th 2013 2:14p   Colleen Burns
Why technical and business leaders must attend IBM Connect 2013 By Alistair Rennie, General Manager, Social Business I'm excited that in just a few days, I'll be heading to Orlando to join many of you at IBM Connect 2013. I always look forward to this conference, and as we mark our 20th anniversary, we are pulling out all the stops -- giving you a bigger and broader conference agenda than ever before. We are bringing together both technical and business leaders from around the world as [read] Keywords: collaboration connections domino ibm lotus lotusphere notes sametime apple mac twitter
20


Invitation: IBM Collaboration Solutions Community Webcast (Jan 22nd 10am ET US) LotusUserGroup.org becomes SocialBizUG.org
Tue, Jan 15th 2013 9:14a   Joyce Davis
[read] Keywords: collaboration connections domino ibm lotus notes xpages community email lotususergroup.org twitter




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