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Cyber Monday: Happy Holidays to Social Businesses
Wed, Dec 4th 2013 220
I am an owl. I do not Tweet.
Thu, Apr 11th 2013 209
Invitation: IBM Collaboration Solutions Community Webcast - XPages: A Remedy for the Healthcare Industry
Wed, Apr 10th 2013 275
From Hollywood to Bollywood... 15 megabytes of Fame
Mon, Apr 8th 2013 207
With IBM Notes 9 Social Edition, good enough is now the enemy of better
Tue, Apr 2nd 2013 224
Creating engaging how-to videos: Four Fantastic Tips
Wed, Mar 27th 2013 183
Webcast replay: IBM Connections 4.5 and Intro to Connections Content Manager
Tue, Mar 26th 2013 186
Top 10
Invitation: IBM Collaboration Solutions Community Webcast (Dec 11th 10am ET US) What's coming in IBM SmartCloud for Social Business?
Wed, Nov 21st 2012 289
Invitation: IBM Collaboration Solutions Community Webcast - XPages: A Remedy for the Healthcare Industry
Wed, Apr 10th 2013 275
Invitation: IBM Collaboration Solutions Community Webcast (Oct 23rd 10am ET US) How can we better connect with you through social media?
Fri, Oct 5th 2012 257
What was hot in #IBM #SocBiz in 2012?
Fri, Dec 28th 2012 231
With IBM Notes 9 Social Edition, good enough is now the enemy of better
Tue, Apr 2nd 2013 224
Cyber Monday: Happy Holidays to Social Businesses
Wed, Dec 4th 2013 220
Can you beat a Tweet from a dog sled? Tales from a tour on #TravelTuesday
Tue, Feb 26th 2013 218
I am an owl. I do not Tweet.
Thu, Apr 11th 2013 209
From Hollywood to Bollywood... 15 megabytes of Fame
Mon, Apr 8th 2013 207
Social Business Behavior: the changing nature of culture, etiquette and personal interaction in the workplace
Tue, Feb 7th 2012 186


Community webcast replay: How Social Business Can Increase Your Sales
Joyce Davis    

imageBy Joyce Davis
IBM Collaboration Solutions community manager

Today's community webcast included speakers currently at the SugarCON conference in San Francisco talking to customers and partners about the value of social selling. Larry Bowden, IBM VP of Web Experience Software, and Chuck Coulsen, SugarCRM VP of Business Development, joined us to give us their perspective on social CRM and share some of the excitement happening at the conference. Then Chris Lamb, IBM Program Director of Social CRM gave a presentation on how social business can increase sales, including an overview of a business value assessment which gives you a concrete way to calculate the return on investment of social selling. I've included a couple of brief community updates below and be sure to check out the files and replay at the bottom of this post. I'll be including an invitation to next month's webcast on this blog in the coming week, so stay tuned!

Community news highlights:
To download the following files, you'll need to log in to Lotus Greenhouse. If you don't already have a FREE account, simply sign up here: http://greenhouse.lotus.com



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https://www-304.ibm.com/connections/blogs/socialbusiness/entry/how_can_social_business_increase_your_sales?lang=en_us
Apr 24, 2012
31 hits



Recent Blog Posts
220


Cyber Monday: Happy Holidays to Social Businesses
Wed, Dec 4th 2013 5:12a   Colleen Burns
Cyber Monday proved to be the biggest shopping day of the year, especially for digital commerce. IBM’s Digital Analytics Benchmark reported that on-line sales were up 20.6 percent for 2013 compared to last year’s figures. How people make decisions and actually buy has shifted once again and three key trends are emerging: (1) Mobile sales are skyrocketing! Not that long ago, there were plenty of retail experts who doubted that mobile shopping would never really take off. [read] Keywords: ibm email mobile
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I am an owl. I do not Tweet.
Thu, Apr 11th 2013 9:18a   Colleen Burns
Understanding your social style: I am an owl. I do not Tweet. By Tina Williams, IBM Program Manager for Social Business Initiatives @ideasattjw Are you reluctant to start Tweeting? Getting involved in social networks like Twitter for business use hasn’t been natural for me. In a business environment, I tend to spend a lot of time listening and learning at first . Then, when I feel confident in my understanding, I begin voicing my opinions. I hadn’t thought much about how the w [read] Keywords: ibm networking twitter
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Invitation: IBM Collaboration Solutions Community Webcast - XPages: A Remedy for the Healthcare Industry
Wed, Apr 10th 2013 7:15p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager I love to see how technology can positively impact people's lives, and we're definitely going to see an inspiring example during this month's community webcast on April 23rd at 10am ET. We're lucking to have guest speakers, Sam Bridegroom and Abby Butts, who will join us to share how they used XPages to develop applications that significantly improved medical and operational processes for a non-profit healthcare system in I [read] Keywords: collaboration connections domino ibm notes xpages application applications community dojo email integration java openntf twitter
207


From Hollywood to Bollywood... 15 megabytes of Fame
Mon, Apr 8th 2013 9:15p   Colleen Burns
From Hollywood to Bollywood... 15 megabytes of Fame By Graham Kittle, IBM Global Business Services @grahamgk Getting the call…an unexpected screen test [read] Keywords: ibm email exchange exchange facebook mobile skype wiki
224


With IBM Notes 9 Social Edition, good enough is now the enemy of better
Tue, Apr 2nd 2013 12:17p   Colleen Burns
With IBM Notes 9 Social Edition, good enough is now the enemy of better [read] Keywords: collaboration connections domino ibm notes notesdomino smartupgrade applications database email enterprise social software
183


Creating engaging how-to videos: Four Fantastic Tips
Wed, Mar 27th 2013 3:14p   Colleen Burns
Four tips on creating engaging how-to videos [read] Keywords: ibm google office twitter




186


Webcast replay: IBM Connections 4.5 and Intro to Connections Content Manager
Tue, Mar 26th 2013 6:21p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Great turnout on our community webcast this morning! Luis Benitez joined us to share an update on IBM Connections 4.5 and to provide an introduction to the Connections Content Manager add-on. Awesome demo, Luis! Theo Heselmans was our community member spotlight and he shared news of last week's hugely successful BLUG user group event in Belgium. Below are links that were mentioned during the community news section, link [read] Keywords: collaboration connections ibm ldd lotus notes xpages community facebook openntf twitter websphere wiki
152


Engaging the nonsocial in your organization
Thu, Mar 21st 2013 10:14p   Colleen Burns
Engaging the nonsocial in your organization - It's a mind game! [read] Keywords: connections ibm lotus quickr sametime enterprise social software twitter
127


Invitation: IBM Collaboration Solutions Community Webcast - What's New in Connections and Introduction to Connections Content Manager
Wed, Mar 20th 2013 2:18p   Joyce Davis
By Joyce Davis IBM Collaboration Solutions community manager Haven't gotten your fill of IBM Collaboration Solutions webcasts lately? Never fear! We have another community webcast March 26th at 10am ET US where my colleagues Luis Benitez and Diane Loomis will give us the rundown on the upcoming version of IBM Connections as well as IBM Connections Content Manager. We'll also have a treat as IBM Champion Theo Heselmans gives us a brief recap of the latest BLUG user group event being held [read] Keywords: collaboration connections domino ibm lotus notes quickr community email enterprise linkedin social software twitter
142


The frequent business traveler: A modern corporate Olympian
Tue, Mar 19th 2013 8:14a   Colleen Burns
The frequent business traveler: A modern corporate Olympian [read] Keywords: administration collaboration connections domino ibm traveler email facebook instant messaging laptop mobile network networking reservation twitter wiki




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