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Latest 7 Posts
Reimagine work in the cloud
Fri, Nov 21st 2014 46
Social Business Unboxed (Ep8): Millennial Expectations - as Employees and as Consumers
Thu, Nov 20th 2014 28
Designing a Better Experience for a New Way to Work
Thu, Nov 20th 2014 61
KISS: Keep It Small, Stupid
Wed, Nov 19th 2014 99
Now We Really Can Work Smarter, Not Harder
Tue, Nov 18th 2014 47
Our Ecosystem Speaks: Spotlight on Business Partners
Mon, Nov 17th 2014 60
Mail, Reimagined for the Future of Work
Mon, Nov 17th 2014 128
Top 10
Mission Possible
Thu, Oct 16th 2014 150
Bringing "Meat and Potatoes" to ConnectED: Infrastructure and Best Practices Sessions
Mon, Nov 10th 2014 129
Mail, Reimagined for the Future of Work
Mon, Nov 17th 2014 128
Chef Watson Commemorates World Food Day
Wed, Oct 15th 2014 124
Concrete Sunflowers May Bring Energy to Millions
Tue, Oct 21st 2014 121
HIPAA in the IBM Cloud!
Wed, Oct 22nd 2014 121
Define Your Social Ambition, Integrate with Cloud, Mobile and Analytics, and Break Away from Your Competition!
Wed, Oct 15th 2014 117
A Fresh, Outside-In Perspective on App Dev at ConnectED 2015
Wed, Nov 5th 2014 117
It’s Not What You Know; It’s What You Share
Wed, Nov 12th 2014 117
Which email confession hits home for you?
Fri, Nov 14th 2014 114


Community webcast replay: How Social Business Can Increase Your Sales
Joyce Davis    

imageBy Joyce Davis
IBM Collaboration Solutions community manager

Today's community webcast included speakers currently at the SugarCON conference in San Francisco talking to customers and partners about the value of social selling. Larry Bowden, IBM VP of Web Experience Software, and Chuck Coulsen, SugarCRM VP of Business Development, joined us to give us their perspective on social CRM and share some of the excitement happening at the conference. Then Chris Lamb, IBM Program Director of Social CRM gave a presentation on how social business can increase sales, including an overview of a business value assessment which gives you a concrete way to calculate the return on investment of social selling. I've included a couple of brief community updates below and be sure to check out the files and replay at the bottom of this post. I'll be including an invitation to next month's webcast on this blog in the coming week, so stay tuned!

Community news highlights:
To download the following files, you'll need to log in to Lotus Greenhouse. If you don't already have a FREE account, simply sign up here: http://greenhouse.lotus.com



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https://www-304.ibm.com/connections/blogs/socialbusiness/entry/how_can_social_business_increase_your_sales?lang=en_us
Apr 24, 2012
11 hits



Recent Blog Posts
46


Reimagine work in the cloud
Fri, Nov 21st 2014 6:12a   Colleen Burns
This week you heard about IBM Verse – a new cloud solution to help you re-imagine the way you work. We’re excited to be at the forefront of delivering these capabilities first in the IBM Cloud. It’s easy to get started today, taking advantage of the latest capabilities from our social and collaboration cloud offerings. We have some great new capabilities coming this month, designed to help you: collaborate more effectively and securely with storage [read] Keywords: collaboration connections ibm notes desktop mac mobile network
28


Social Business Unboxed (Ep8): Millennial Expectations - as Employees and as Consumers
Thu, Nov 20th 2014 12:12p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement In this episode of Social Business Unboxed, we talk with Mark Babbitt, CEO of YouTern, and Samantha Klein, Marketing Manager and Millennial Blogger with IBM, about the expectations of millennials as emerging employees and consumers. As digital natives raised on an ethos of teamwork, millennials are leading a reshaping of business culture and consumer experience, favoring brands that put people at the center, where [read] Keywords: ibm blogger community podcast twitter
61


Designing a Better Experience for a New Way to Work
Thu, Nov 20th 2014 9:12a   Colleen Burns
Designing a Better User Experience Put the user first. It’s such a simple idea, but to come up with a truly user-friendly product is no simple feat. We all know this intuitively, based on all of the frustrating interfaces we deal with on a daily basis. It happens so rarely that it seems like some sort of alchemy when it does happen. A big part of the problem is that too many tech companies in particular think that the more features they can pack into a product, the better. They don [read] Keywords: connections ibm development mobile security
99


KISS: Keep It Small, Stupid
Wed, Nov 19th 2014 9:12a   Colleen Burns
We are all accustomed to reading books and articles that reference history, be it in the form of mythology, old wives tales, ancient civilizations or breakthroughs of the past two centuries. So when I read Shane Snow’s book, Smartcuts, and heard him speak at the IBM Verse event in New York City, it was startling to hear him refer to transient, specific events from the past two years. For example, with an entire chapter of his book devoted to the fast rise of YouTube phenom Michelle Pha [read] Keywords: connections ibm application
47


Now We Really Can Work Smarter, Not Harder
Tue, Nov 18th 2014 10:18a   Colleen Burns
At today’s New Way to Work event in New York City, IBM’s Bob Picciano, Senior Vice President, Information and Analytics Group, spoke of a new class of enterprises that are data-rich and analytically driven. These organizations are combining data and analytics with cloud, social and mobile technologies to transform the very way we work. This combination of technologies and the work of these organizations is leading to a new transformational moment, creating what Picciano calle [read] Keywords: connections ibm email mobile
60


Our Ecosystem Speaks: Spotlight on Business Partners
Mon, Nov 17th 2014 12:19p   Colleen Burns
As in previous years, we are thrilled to highlight partner solutions in the Spotlight on Business Partners track. These sessions are some of the best examples of integration and interesting use cases from trusted, savvy partners. Attendees to these sessions will: learn about partner solutions that you could use; and get inspired and learn how to integrate your own solutions to products within the IBM portfolio A few examples of this innovation include Trilog’s [read] Keywords: connections domino ibm sametime integration mobile
128


Mail, Reimagined for the Future of Work
Mon, Nov 17th 2014 8:18a   Colleen Burns
IBM brings together cloud, mobile and analytics to help you organize and prioritize work. By Jeff Schick, General Manager, Enterprise Social Solutions Every day I come into work and open my email. By the end of the day there are 20 or 30 emails left open on my desktop. Each email represents a unique challenge or action that requires my attention. Either someone is waiting on me to respond or I am waiting on them. Mail itself has become a daily challenge to get through and I struggle [read] Keywords: collaboration connections ibm notes desktop email enterprise integration mobile
76


Excellence is never an accident: Building a smarter workforce
Fri, Nov 14th 2014 9:18a   Colleen Burns
Posting on behalf of Megan McNamee Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. -- Paul J. Meyer In this incredible time of competing pressures—demand for profitable growth, financial market volatility, political uncertainty—finding and engaging the right employees in the right behaviors in the right job remains a critical component of how companies thrive. Business leaders a [read] Keywords: collaboration connections ibm community security
114


Which email confession hits home for you?
Fri, Nov 14th 2014 8:18a   Colleen Burns
You know you're guilty. Hit reply all for no good reason. Emailed something to the wrong person. Not included the primary recipient. Missed an important email. Forgotten what you were working on because you have so many windows open. We've all done it. We need a new way to communicate. IBM is going to help you find a #newwaytowork. Codename: IBM Mail Next is mail like you have never imagined. Join us for this epic event at 11am ET on November 18. You will be among the first to learn how [read] Keywords: ibm email




60


#20Questions with Leah Lawrence
Thu, Nov 13th 2014 8:19a   Colleen Burns
Meet Leah, User Experience and Visual Designer for IBM, who spends her days in the Austin Design Lab re-imagining how we design and experience our products and solutions. Recently Leah has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn how she sums up the Codename: IBM Mail Next experience to why the "Container Store" is her design inspiration. [read] Keywords: connections ibm email




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