By Joyce Davis IBM Collaboration Solutions community manager
Today's community webcast included speakers currently at the SugarCON conference in San Francisco talking to customers and partners about the value of social selling. Larry Bowden, IBM VP of Web Experience Software, and Chuck Coulsen, SugarCRM VP of Business Development, joined us to give us their perspective on social CRM and share some of the excitement happening at the conference. Then Chris Lamb, IBM Program Director of Social CRM gave a presentation on how social business can increase sales, including an overview of a business value assessment which gives you a concrete way to calculate the return on investment of social selling. I've included a couple of brief community updates below and be sure to check out the files and replay at the bottom of this post. I'll be including an invitation to next month's webcast on this blog in the coming week, so stay tuned!
Reimagine work in the cloud
Fri, Nov 21st 2014 6:12a Colleen Burns This week you heard about IBM Verse – a new cloud solution to help you re-imagine the way you work. We’re excited to be at the forefront of delivering these capabilities first in the IBM Cloud.
It’s easy to get started today, taking advantage of the latest capabilities from our social and collaboration cloud offerings.
We have some great new capabilities coming this month, designed to help you:
collaborate more effectively and securely with storage [read] Keywords: collaboration
Designing a Better Experience for a New Way to Work
Thu, Nov 20th 2014 9:12a Colleen Burns Designing a Better User Experience
Put the user first. It’s such a simple idea, but to come up with a truly user-friendly product is no simple feat. We all know this intuitively, based on all of the frustrating interfaces we deal with on a daily basis. It happens so rarely that it seems like some sort of alchemy when it does happen.
A big part of the problem is that too many tech companies in particular think that the more features they can pack into a product, the better. They don [read] Keywords: connections
KISS: Keep It Small, Stupid
Wed, Nov 19th 2014 9:12a Colleen Burns We are all accustomed to reading books and articles that reference history, be it in the form of mythology, old wives tales, ancient civilizations or breakthroughs of the past two centuries. So when I read Shane Snow’s book, Smartcuts, and heard him speak at the IBM Verse event in New York City, it was startling to hear him refer to transient, specific events from the past two years. For example, with an entire chapter of his book devoted to the fast rise of YouTube phenom Michelle Pha [read] Keywords: connections
Now We Really Can Work Smarter, Not Harder
Tue, Nov 18th 2014 10:18a Colleen Burns At today’s New Way to Work event in New York City, IBM’s Bob Picciano, Senior Vice President, Information and Analytics Group, spoke of a new class of enterprises that are data-rich and analytically driven. These organizations are combining data and analytics with cloud, social and mobile technologies to transform the very way we work. This combination of technologies and the work of these organizations is leading to a new transformational moment, creating what Picciano calle [read] Keywords: connections
Our Ecosystem Speaks: Spotlight on Business Partners
Mon, Nov 17th 2014 12:19p Colleen Burns As in previous years, we are thrilled to highlight partner solutions in the Spotlight on Business Partners track. These sessions are some of the best examples of integration and interesting use cases from trusted, savvy partners.
Attendees to these sessions will:
learn about partner solutions that you could use; and
get inspired and learn how to integrate your own solutions to products within the IBM portfolio
A few examples of this innovation include Trilog’s [read] Keywords: connections
Excellence is never an accident: Building a smarter workforce
Fri, Nov 14th 2014 9:18a Colleen Burns Posting on behalf of Megan McNamee
Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. -- Paul J. Meyer
In this incredible time of competing pressures—demand for profitable growth, financial market volatility, political uncertainty—finding and engaging the right employees in the right behaviors in the right job remains a critical component of how companies thrive. Business leaders a [read] Keywords: collaboration
Which email confession hits home for you?
Fri, Nov 14th 2014 8:18a Colleen Burns You know you're guilty. Hit reply all for no good reason. Emailed something to the wrong person. Not included the primary recipient. Missed an important email. Forgotten what you were working on because you have so many windows open. We've all done it. We need a new way to communicate. IBM is going to help you find a #newwaytowork. Codename: IBM Mail Next is mail like you have never imagined. Join us for this epic event at 11am ET on November 18. You will be among the first to learn how [read] Keywords: ibm
#20Questions with Leah Lawrence
Thu, Nov 13th 2014 8:19a Colleen Burns Meet Leah, User Experience and Visual Designer for IBM, who spends her days in the Austin Design Lab re-imagining how we design and experience our products and solutions. Recently Leah has been focusing on re-thinking something that has essentially remained the same for over 20 years: email! Get ready to learn how she sums up the Codename: IBM Mail Next experience to why the "Container Store" is her design inspiration. [read] Keywords: connections