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Latest 7 Posts
What you need to know to prep for IBM ConnectED 2015
Thu, Jan 22nd 2015 140
Social Business Unboxed (Ep12): Relationship Analytics & Data Privacy with Manish Goel
Thu, Jan 22nd 2015 52
You Are Sitting on a Volcano That Is Ready to Blow
Wed, Jan 21st 2015 165
#20Questions with Shane Snow
Tue, Jan 20th 2015 144
Open Letter of Feedback to NRF’s Retail BIG Show 2015
Tue, Jan 20th 2015 81
The Best of Both Worlds
Thu, Jan 15th 2015 41
Social Business Unboxed (Ep11): Leadership Insights from the WeFirst Summit
Wed, Jan 14th 2015 38
Top 10
You Are Sitting on a Volcano That Is Ready to Blow
Wed, Jan 21st 2015 165
#20Questions with Shane Snow
Tue, Jan 20th 2015 144
What you need to know to prep for IBM ConnectED 2015
Thu, Jan 22nd 2015 140
Open Letter of Feedback to NRF’s Retail BIG Show 2015
Tue, Jan 20th 2015 81
Social Business Unboxed (Ep12): Relationship Analytics & Data Privacy with Manish Goel
Thu, Jan 22nd 2015 52
The Best of Both Worlds
Thu, Jan 15th 2015 41
Social Business Unboxed (Ep11): Leadership Insights from the WeFirst Summit
Wed, Jan 14th 2015 38
The Value of Collaboration to the Future of Work
Wed, Jan 14th 2015 32
#20Questions with Maya Penn
Tue, Jan 13th 2015 29
The ConnectED 2015 Chalktalks Have Been Selected!
Tue, Jan 13th 2015 27




Recent Blog Posts
140
What you need to know to prep for IBM ConnectED 2015
Thu, Jan 22nd 2015 5:14p   Colleen Burns
What you need to know for IBM ConnectED Special AskJim Podcast Episode The AskJim Podcast Providing 5-minute answers to user questions about IBM Connections This is the exclusive podcast focused on IBM Connections – the #1 ranked business collaboration platform. With IBM ConnectED 2015 coming up, now is the time to begin planning your agenda and participation with intention. The event will be jam-packed with many sessions running in parallel tracks. My experience is that p
52
Social Business Unboxed (Ep12): Relationship Analytics & Data Privacy with Manish Goel
Thu, Jan 22nd 2015 12:13p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement Unboxing Insights In this episode of Social Business Unboxed, Manish Goel, CEO of TrustSphere (An IBM Social Business Partner) and Vice-Chairman of the Online Trust Alliance Board of Directors, unboxes relationship analytics in social business. Manish explains this growing field of analytics, why it’s important, examples across areas of business, what kinds of insights organizations can uncover, how to
165
You Are Sitting on a Volcano That Is Ready to Blow
Wed, Jan 21st 2015 12:10p   Colleen Burns
The changes coming to the workplace are huge and can't be overstated. They remind me of Joe’s journey from one of my favorite films of all time, Joe Versus the Volcano. In the movie, Tom Hanks’s character Joe Banks works in a comic rendition of a traditional 20th century workplace where the office workers are treated like cogs in a machine, not human beings with ideas and creative input to help reach objectives. In this dysfunctional setting, communication is only t
144
#20Questions with Shane Snow
Tue, Jan 20th 2015 6:12p   Colleen Burns
Meet Shane, an award-winning entrepreneur and journalist, the bestselling author of Smartcuts: How Hackers, Innovators, and Icons Accelerate Success, and the Chief Creative Officer of Contently, a technology company he co-founded in 2010 with the mission to create a better media world. Shane recently presented at the launch of IBM Verse where his belief in lateral thinking and his idea of scrapping conventional wisdom dovetailed perfectly with the new offering -- mail reimagined for a new way
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Open Letter of Feedback to NRF’s Retail BIG Show 2015
Tue, Jan 20th 2015 1:13p   Colleen Burns
I just received an email from NRF asking me to please provide my feedback on its 2015 Annual Convention. Rather than fill out an anonymous automated survey I thought I would take the social business mentality to heart and share my thoughts on this blog. I walked the many floors of the Jacob K. Javits Convention Center over the past four days and have spent the last few hours rubbing my feet (see my prior post on NRF 2015), thinking about the recurring themes I heard during the many presentatio
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The Best of Both Worlds
Thu, Jan 15th 2015 8:13a   Colleen Burns
After spending three days at the enormous Jacob Javits Center in NYC attending NRF’s 2015 Annual Convention, there’s one thing I can say for certain: My feet hurt! After walking through the maze of exhibitors (from the latest in RIFD development to the world’s smartest checkout scanner) and sitting in back-to-back-to-back presentations from some of the most successful retailers in the world, what I can’t say for certain is what the future of retail holds
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Social Business Unboxed (Ep11): Leadership Insights from the WeFirst Summit
Wed, Jan 14th 2015 2:15p   Colleen Burns
Social Business Unboxed Stories of Insight & Success in Digital Engagement Unboxing Insights In this episode of Social Business Unboxed, Simon Mainwaring (Founder & Chief Creative Officer, We First Branding) and Maria Huntalas (Sr. Marketing Manager of Social Business, IBM), unbox insights on the WeFirst Summit, how organizations can spark relationships with their employees and customers, build authentic brands, create a shared sense of purpose, co-create new innovation and more.
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The Value of Collaboration to the Future of Work
Wed, Jan 14th 2015 11:12a   Colleen Burns
It turns out that collaboration is in our biology. Since tribal days to modern corporate life, we are hardwired to act cooperatively. What brings about collaboration is the context. Let’s look at this from a work perspective. If the work environment supports a “beat or be beat” mentality, we’re not likely to collaborate; we look out for our own interest, our safety. However, in an environment where the team is made more important than any one person, colla
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The ConnectED 2015 Chalktalks Have Been Selected!
Tue, Jan 13th 2015 1:12p   Colleen Burns
IBM ConnectED is less than three weeks away! In order to make sure we covered the topics our customers and business partners want to hear about, we used an IBM Connections ideation blog in the Social Business User Group as a way to guide our selection of topics. Below are the selected sessions based on that valuable input! These chalktalk sessions are now available for attendees to consider adding to their personal agendas. These gatherings will be very informal and interactive discussion
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Sports Teams Show the Way to Customer Engagement
Tue, Jan 13th 2015 9:11a   Colleen Burns
Sports are big business. That’s not anything new or surprising—it’s been a fact of the sports world for decades. From ticket sales to merchandise to premium TV and streaming subscriptions, pro (in particular, but not exclusively) sports teams have many ways of extracting billions of dollars and euros and yen etc. from the pockets of eager fans around the world. Rather than balk at the thought of their favorite franchise being a large corporation raking in record rev




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