Activity stream users, we want your feedback!
Wed, Mar 6th 2013 11:10a IBM SocialBiz UX Do you use the activity stream in IBM Connections to stay up to date with the people and content you follow? If so, how valuable is the activity stream to you and your productivity? Tell us about your experience with activity streams in your work environment by taking a five minute survey. Link to survey: https://www.ibm.com/survey/oid/wsb.dll/s/ag4e7 The survey will be open until March 13, 2013. Thanks for your feedback! [read] Keywords: connections
What do you think about quick reference Help topics?
Wed, Feb 6th 2013 10:10a IBM SocialBiz UX Do you look for quick reference topics in Help that describe how to do common tasks? Have you found them useful or not? Let us know what you think. Take a minute to complete our short survey by Friday, February 15, 2013. Click here to share your feedback Thank You! [read] Keywords: ibm
Traveler Love: A live TwitterChat for IBM Traveler on Android
Wed, Jan 30th 2013 8:14a IBM SocialBiz UX Join the IBM Traveler team on Thursday, February 14, 2012 at 11:00 AM EST for a Twitterchat lovefest about IBM Traveler and what you saw at IBM Connect 2013.
Did you get to Orlando this year and fall in love all over again with Traveler?
Did you get to try Traveler on different devices in the UX lab?
What features did you show your love for during the feature prioritization?
We'll spend the hour listening to your comments and answering any questions you may have.
If you didn't get a chance t [read] Keywords: connections
UX lab fun @IBMConnect
Tue, Jan 29th 2013 4:15p IBM SocialBiz UX It's not all fun and games here in the UX Lab, we're talking serious business here! We are gathering valuable feedback from customers about all of our products. But work should always include a little fun, right? Our Photo Booth in the UX lab has been a big hit! Here's our Flickr stream where you live the fun vicariously through our blog post! [read] Keywords:
We're excited about Notes 9 Social Edition and you should be too!
Fri, Jan 25th 2013 3:15p IBM SocialBiz UX You want more than just email, you want a solution that provides a single-point of access to everything you need. You need software that understands what you are doing and provides smart ways to get it done quickly.
IBM Notes Social Edition is built for you by people who understand your needs.
Read about the Top 6 ways IBM Notes helps you in the real world.
Experience IBM Notes today!
If you are going to be at IBM Connect 2013, stop by the UX Lab in Asia 4 to see more of IBM No [read] Keywords: ibm
Find me in the IBM Connect UX lab to talk about SmartCloud for Social Business
Wed, Jan 23rd 2013 8:14a IBM SocialBiz UX I can't wait to talk to folks at IBM Connect about SmartCloud for Social Business. I'd love to hear from people who are using it, people who are thinking about it, and even those who aren't! My colleague Ethan and I have got some great activities planned in the User Experience lab -- help us understand what's most important for you in the cloud, take a quick usability test, and give your feedback on some potential future design directions. See you next week! [read] Keywords: connections
Need help to write an article about ICS software products?
Wed, Jan 16th 2013 2:15p IBM SocialBiz UX Are you a Subject Matter Expert (SME) in a IBM Collaboration Solutions software area who wants to write content to share your knowledge, but you hesitate because writing isn't your forte? Help is at hand! Via our IBM Everyone Writes program, you can get editing and publishing support for wiki articles and developerWorks white papers. It's easy to get started. Here's how it works: Submit your article idea to IBMew@us.ibm.com with the following information, after confirming there isn't al [read] Keywords: collaboration
Visit me in the UX Lab for some PhotoBooth fun!
Mon, Dec 10th 2012 1:15p IBM SocialBiz UX What's your persona? I've been tasked with managing the planning of the User Experience Lab at IBM Connect this year. And I wanted to bring something new and fun to the table. So....visit me in the UX Lab at Connect, and play dress-up for a photo! Introducing the UX Lab Photo Booth! We all have different roles we play in our jobs. Pick up a prop that you think best represents one of your personas, and smile for the camera! We will display your photo shoot on our TV in the UX Lab, and possi [read] Keywords: connections
IBM Sametime Meetings users, how do you use the Discussion area?
Fri, Dec 7th 2012 10:15a IBM SocialBiz UX IBM Sametime 8.5+ Meetings users, have you posted a discussion comment in a meeting and flagged it as a question or an action item? Have you seen other participants add stars to their comments? Take a moment to answer this very short survey about how you use content flags in the Discussion area of a meeting room. Click here to take survey Thanks! [read] Keywords: ibm
Innovation, Patents, and Patent Drawings
Fri, Sep 28th 2012 12:09p IBM SocialBiz UX A co-worker and fellow patent board member recently shared this article, The Unsung Art of Patent Drawings. As someone who has created patent illustrations using my computer keyboard, I was in awe of these drawings. I was particularly impressed with the creeping baby doll illustrations. Being a patent recipient, albeit under the name of IBM, my patent drawings are, to be candid, bland. How exciting and knock-your-socks off is this partial diagram of a computer network? [read] Keywords: connections
SmartCloud Notes documentation news
Wed, Sep 12th 2012 6:11a IBM SocialBiz UX We've made the following improvements to the administration documentation in the current release of IBM SmartCloud Notes.Most of these came about as the result of a survey we gave to many IBMers involved with customer deployments. Survey participants ranked a list of potential improvements by priority and also suggested their own ideas. Feel free to comment on these changes and to suggests others!
The most visible change is the separation of the administration documentati [read] Keywords: administration
Deploying Sametime: Which Ports Do I Open in Firewalls?
Tue, Sep 4th 2012 9:17a IBM SocialBiz UX Ever scratch your head and wonder which firewall ports to open when you install IBM Sametime servers outside
the intranet? Or which WebSphere Application Server ports to open? A new article in the Sametime wiki, Sametime Deployments and Ports to Open in Firewalls, answers these questions: What are the WebSphere Application Server ports to open? Do all Sametime servers need to be on the same subnet? What's the best scenario for a small, highly secure deployment? What's the best s [read] Keywords: ibm
Wed, Aug 29th 2012 2:11p IBM SocialBiz UX Labels are very important for making your website universally usable. The different types of labels you need to pay attention to when designing and coding web applications are:
Alternate text for images
Lets get into the details....
Alternate Text for Images
Alternate text is for a screen reader user. If you leave it off, the screen reader reads the image name which is not very helpful to a blind user if your image is named something like "img001_11011 [read] Keywords: applications
A better way of delivering help
Mon, Aug 20th 2012 11:11a IBM SocialBiz UX In the technical writing world in general, and at IBM in particular, writers are becoming more involved in the software design and development process. We're beginning to embed product help directly into the product UI. Our goal is to eliminate the need for our clients to interrupt their work and go looking for help. No longer will separate, independent documentation be the only content that we deliver. The techniques that we use are Progressive Disclosure and Embedded Assistance. IBM's own An [read] Keywords: connections
The feedback dilemma
Thu, Aug 9th 2012 11:08a IBM SocialBiz UX Working
in documentation can be a frustrating experience sometimes, for
reasons you wouldn't really expect. I used to think that it would be
hard to accept criticisms about our work. I envisioned customers
coming in and pointing out all the flaws in work, and us having to
scramble to address them.
turns out that the reality is just a little bit different. You see, I
sit here most days wanting solid feedback that I can act on. Where do
the docs need work? What parts are confusing, and why? [read] Keywords: ibm
Tue, Jul 31st 2012 12:26p IBM SocialBiz UX I always love a provocative headline. Did this CNN headline catch your eye: "Are social media making the resume obsolete?" After some thinking and browsing through numerous examples and samples, here's what I found. The first step in setting up an online resume is to set up your profile on LinkedIn. People find their jobs through who they know. LinkedIn is the place to connect to those you know. A teammate, Karel Vredenburg, has a great profile - precise and concise. I like the brief summar [read] Keywords: connections
Have two minutes? Rate the product wikis!
Thu, Jul 26th 2012 1:24p IBM SocialBiz UX Wiki users, we want to know how you rate your overall wiki user
experience on the current wiki design. Visit any of the IBM WebSphere or Lotus product wikis and
click the How was your visit? survey link located in the top right
yellow section on any wiki Home page, or access the survey directly here. It only takes a couple of minutes
to complete the survey. We look forward to hearing from you! [read] Keywords: connections
IBM Redbooks users and authors, we want your feedback!
Mon, Jul 9th 2012 1:39p IBM SocialBiz UX Do you use IBM Redbooks? Have you ever participated in an IBM Redbooks residency? We want to learn more about how you and your clients use IBM Redbooks. Please take a few minutes to complete the IBM Redbooks Usage Survey, and feel free to share the survey URL with other IBM Redbooks users.
We look forward to your input! [read] Keywords: ibm
ARIA Landmarks - Your Page's Table of Contents
Thu, Jul 5th 2012 8:58a IBM SocialBiz UX ARIA landmarks are used on pages to structure the page for the blind user. Think of them as an outline for the page. The JAWS user is able to bring up a landmarks dialog, which acts as a table of contents, from which s/he can jump to any point in the page. That sure beats having to reading from left to right, top to bottom to find something s/he is looking for!
To pass accessibility requirements, everything in a page must be contained within an ARIA landmark (i.e. no orphaned content, please). [read] Keywords: application
Lessons in mobile design
Wed, Jun 27th 2012 4:41p IBM SocialBiz UX As we shift towards a world where 'everything desktop' is expected on the tablet, we're looking at different ways of approaching design for the mobile context. Anyone who has designed in this realm before knows that mobile comes with a completely different set of expectations, motivations, and affordances. Personally, I don't have a lot of experience designing for anything other than print or web, so when I got my first iPad project I was suddenly faced with a very high learning curve. Hav [read] Keywords: desktop
The Learning Widget gets a facelift
Mon, Jun 25th 2012 4:34p IBM SocialBiz UX The Lotus Learning Widget that you know and love has a new sleek look! The updated Learning Widget is available for Lotus Notes, Lotus iNotes, Lotus Symphony, and IBM Sametime. If you already have the Learning Widget installed, there's no need for you to do anything to get the new look. Simply open the Learning Widget in the side panel, and it will automatically refresh. In addition to a new look, we've also made it easier for you to find the learning resources that we think you will find mos [read] Keywords: ibm
The water-cooler experience
Fri, Jun 22nd 2012 5:59a IBM SocialBiz UX As I was reading a recent article on recreating the water-cooler experience in an online world, I took a few moments to reflect on my water-cooler experience at IBM. In the early years of my IBM career, conversations with my colleagues took place as we walked to the coffee machines or the cafeteria. We would read and comment on the news posted on bulletin boards or articles in the printed internal magazines. We also used the mainframe chat tool, TELL, to share informal updates and discuss p [read] Keywords: connections
Experience Lotus Notes
Thu, Jun 21st 2012 11:59a IBM SocialBiz UX You want more than just email, you want a solution that provides a single-point of access to everything you need. You need software that understands what you are doing and provides smart ways to get it done quickly.
Lotus Notes is built by people who understand these needs.
Read about the Top 6 ways Lotus Notes helps you in the real world.
Experience Lotus Notes today! [read] Keywords: lotus