Yeah, it’s not surprising... AT&T Wireless Customer Support FAIL
Mon, Oct 15th 2012 3:39p Craig Wiseman Why I never use the vendor "chat now" feature: Pre-Chat Questionnaire: Resulting Chat Please wait for a chat agent to respond. Your current wait time is ‘0’ minutes. You are now chatting with 'Royco B.' [Note: two minutes pass....] Royco B.: Welcome to AT&T Premier Support. I am reviewing your pre-chat questionnaire and will be right with you. Craig Wiseman: ok. [Note: one minute passes....] Royco B.: I have read your concern. You want t [read] Keywords: agent
True: Don’t Blame The IQ, Blame The Carrier
Sun, Dec 4th 2011 8:21a Craig Wiseman If you're mad at Carrier IQ, then you are doing exactly what the carriers want you to. The surprising thing is that the ire has been directed at Carrier IQ themselves. Why? If someone runs you over in their car, you don't write a stern letter to Ford. Carrier IQ made and sold an invasive piece of software, certainly. But they didn't install it on your phone. Sprint [and AT&T] did. Full Story [read] Keywords:
Be careful, folks in Irene’s path. Better than careful - run away.
Fri, Aug 26th 2011 10:46a Craig Wiseman For you folks in Irene's path, I certainly "feel your pain". Yep, that lil red dot was me in 2008 when Gustav hit. In the northeastern quadrant of the storm (always the worst part of the storm). I was a bit further away from Ike (2008), Katrina, and Rita( 2005), so all we got then was heavy rain & moderate winds. The best thing to do in a hurricane is NOT be in its path. You can always rebuild a building, but people ... not so much. That's one reason I like hurricanes better than e [read] Keywords: python
A video walkthrough of the unholy marriage of BlackBerry and Android
Fri, Jul 22nd 2011 4:01p Craig Wiseman From AndroidCentral.com: A video walkthrough of the unholy marriage of BlackBerry and Android BlackBerry fans everywhere were astonished Thursday when an early version of the Android Player for the PlayBook leaked out and their little tablets suddenly became usable. Usable as in once you've got Android running on the PlayBook, you suddenly have an e-mail app. Craziness! Pretty cool stuff, especially since it's running Android 2.3.3, and there's a good chance your phone doesn't even th [read] Keywords: application
Lotus Notes 8.5: How to open two emails at the same time
Fri, May 6th 2011 1:50p Craig Wiseman This is a simple little tip, but since it's a new(erish) thing, I thought I'd post on it. Problem: I have two emails I want to have open at the same time so I can compare or work with them. Solution: Find the first email in whatever folder it might be right click on it. Choose "Open in New Window" Find the second email in whatever folder it might be right click on it. Choose "Open in New Window" You now have each email opened in it's own win [read] Keywords: lotus
Maybe Google’s a little evil?
Tue, Apr 5th 2011 8:04a Craig Wiseman Google translate (http://translate.google.com ) is pretty spiffy, and they have added the ability to translate from English to/from Latin. Do you see something fishy in their translation? [read] Keywords: google
YMR (Yet More Rumors): Arstechnica - Detailing the expected hardware changes for the iPad and iPhone
Mon, Jan 17th 2011 2:41p Craig Wiseman It's kinda always fun to see who gets it right(erish). Detailing the expected hardware changes for the iPad and iPhone The latest batch of rumors about the hardware architecture of Apple's next-generation devices is coming fast and furious. So far, they suggest that Apple is moving to Qualcomm baseband radios, beefing up the GPU with the latest designs from Imagination Technologies, doubling the CPU cores, and giving the iPad the higher-resolution display it so richly deserves. There's [read] Keywords: apple
We humans are capable of greatness.
Sat, Jan 15th 2011 7:33p Craig Wiseman I've been thinking (and praying) a lot lately about (and for) the folks in Tuscon. And then the blame game that ensued, well, that's made me almost as sick as the actual event. Beyond Tuscon, there's been a lot of other violence and tragedy and more tragedy happening. Take a couple of minutes and watch this NASA video. It's worth it. What we say about each other, and how we treat each other one-on-one, on the interwebs, and everywhere is important. What we say has impact. What we do has [read] Keywords: application
Sometimes, the jokes make themselves: Sony, Sports Illustrated Bring Swimsuit Issue to 3D TVs
Sat, Jan 8th 2011 1:40p Craig Wiseman You, know, I can't even think of a pithy (printable) comment for this. "The combination of Sports Illustrated Swimsuit brand with the amazing 3D capabilities of Sony's network-enabled devices makes for a great consumer entertainment experience," Tim Schaaff, Sony Network Entertainment President Please feel free to frame the joke more appropriate for your mood. Here's the whole article, and a link to it: Sony, Sports Illustrated Bring Swimsuit Issue to 3D TVs By: Leslie Horn | [read] Keywords: network
What does the A&M mean in Texas A&M ...and in LSU?
Mon, Jan 3rd 2011 11:16a Craig Wiseman Just found this interesting.... Click here to see in situ (bolding in the answer below is from me) Q: What does "A&M" stand for? A: Texas A&M, the state's first public institution of higher education, was opened on Oct. 4, 1876 as the Agricultural and Mechanical College of Texas, and at that time the "A" and "M" initials were used to abbreviate the name components. When the institution gained university status in 1963, the "A&M" representation (no periods, no space [read] Keywords: wiki
A quote for the day
Fri, Dec 31st 2010 7:24a Craig Wiseman I just was looking at PCMag's site and saw this: As Apple pursues the dream of the One Perfect Phone, it's fascinating to see Google Android evolve into the operating system of the Many Perfectly Good Enough Phones. On my desk right now, in descending order of size, are the Droid X, HTC EVO 4G, HTC Droid Incredible, and HTC Aria. Each one is basically usable - and at least somewhat similar - but they each have something to recommend them. Together, they make the world of smartphones more ex [read] Keywords: apple
NOAA Launches Website Housing Public Information from the Deepwater Horizon Response
Thu, Dec 30th 2010 10:09a Craig Wiseman NOAA Launches Website Housing Previously Released Public Information from the Deepwater Horizon Response December 29, 2010 NOAA has unveiled a web archive of the maps, wildlife reports, scientific reports and other previously released public information used by emergency responders, fishermen, mariners and local officials during the Deepwater Horizon oil spill. NOAA today unveiled a web archive of the maps, wildlife reports, scientific reports and other previously released public infor [read] Keywords: archive
Top 10 Rumors About iPad 2 (from PCMag)
Thu, Dec 30th 2010 9:44a Craig Wiseman I imagine it'll also include some enhancements to the addiction-causing drug coating as well (oh, you thought the smudging was just an accident?). Top 10 Rumors About iPad 2 By: Sara Yin | 12.29.2010 Apple iPad 2 rumors are like the last X-Files movie: we know there's no basis for them, but sometimes..."I Want To Believe." Apparently, even industry analysts aren't immune to fantasies, with many predicting that the iPad's unborn child will ship roughly 40 million units next year, [read] Keywords: apple
Best career move in the history of IT (maybe ever)
Mon, Dec 13th 2010 11:55a Craig Wiseman I enjoyed reading this Why any great career move should be known as 'a Schmidt', made me think. Chances are no one today has heard Eric Schmidt muttering under his breath, "Dang, I could have worked at Attachmate." The thought arose as I compiled a Novell corporate timeline to accompany our coverage of its acquisition by Attachmate. Schmidt was CEO at Novell in 2001 when he was asked to and did indeed take the top spot at Google. The rest is not only history but has prompted me over [read] Keywords: community
Some common ISP / Email provider manual settings.
Tue, Dec 7th 2010 12:42p Craig Wiseman Just ran across these on the Motorola support site. As I seem to always get calls to help friends and family set up their email (on PCs/Macs/SmartPhones, ack), I thought it was rather useful. Click on ISP name link for more detailed set-up instructions: POP3/IMAP Account Server Type Incoming Server Incoming Port Use secure server Verify Cert. Outgoing Server Outgoing Port Use secure server Verify Cert. Aim.com IMAP4 imap.aim.com 993 (or 143) Yes Yes smtp.aim.com 465 (or 587) Ye [read] Keywords: email
Quote of the Day (on smartphones)
Fri, Sep 24th 2010 2:22p Craig Wiseman I'm a couple of days behind my technical podcasts, but this quote jumped out at me: Consumers want a smartphone they can bring to work, not a smartphone that work makes them bring home. - Brandon Watson, Director of Developer Experience for Windows Phone 7 Windows Weekly with Paul Thurrott [read] Keywords:
Jobs reveals an IOS4 update
Mon, Aug 23rd 2010 7:16a Craig Wiseman From The Inquirer: Jobs reveals an IOS4 update By Nick Farrell Mon Aug 23 2010, 10:39 AND IT IS WRITTEN IN THE BOOK of Jobs that the people of Steve were perplexed at IOS4 for it did not do what was written on the packet for the users of the less than holy Iphone 3G. They did moan and vex that IOS4 was a pile of dog poo, "dog slow", and not worthy of the Apple label. And so Steve did go up the mountain to tell God what he must do next and lo he did come back down the mountain having [read] Keywords: apple
You know you’re from Louisana when...
Wed, Aug 18th 2010 12:17p Craig Wiseman I've been working on this list for some time (please suggest any additions!) . I posted a version of this a while ago. You know you're from Louisiana when You look both ways before crossing a one way street. When a truck drives by spraying poisonous chemicals into the air, you don't call the EPA. You happily/maniacally think, "Die Mosquitos, DIE." You take advantage of the fact your license plate lets you use the handicap spots when visiting other states. This makes you cry. [read] Keywords:
Re: Lotus Knows suggestion - the Swiss Army Knife approach
Mon, Jul 26th 2010 1:51p Craig Wiseman Mr. Osborne makes an excellent and reasonable suggestion - sell/market Lotus Notes/Domino for what it is: A Swiss Army knife-like "can do just about everything pretty well" platform. One key problem that I see is that there is no clear agreement across IBM that this is the case. Or even within Lotus, for that matter. In fact, I'll use pictures (like Mr. Osborne) to explain: [read] Keywords: domino
Geauxjira - Godzilla of the Gulf
Sat, May 22nd 2010 3:59p Craig Wiseman Geauxjira is a brief homage to some famous scenes in Ishiro Honda's movie Gojira (1954), better known in English as Godzilla. Whereas Godzilla was created from nuclear explosions, Geauxjira is a giant crawfish spawned by leaking crude oil. On April 21st, 2010, the Deepwater Horizon oil rig exploded off the coast of Louisiana. Eleven people perished in the explosion. As we made our movie, thousands of barrels of oil leaked every day on the Gulf of Mexico's floor, causing the biggest environment [read] Keywords: application
Compare and contrast these two OK GO videos
Fri, Apr 30th 2010 10:59p Craig Wiseman These are different, and worth the time to watch (music's good, too). Unlike most music video versions, where they just dub the same music track over different video, here they have the normal "rock" version, and a version .... orchestrated appropriately for the participants. Watch, you'll see what I mean. UPDATE: Based on this interview, the marching band video was a live performance. If you look closely, you can see the microphones attached to their uniforms. That's pretty nifty. [read] Keywords: application