Yeah, it’s not surprising... AT&T Wireless Customer Support FAIL
Mon, Oct 15th 2012 3:39p Craig Wiseman Why I never use the vendor "chat now" feature: Pre-Chat Questionnaire: Resulting Chat Please wait for a chat agent to respond. Your current wait time is ‘0’ minutes. You are now chatting with 'Royco B.' [Note: two minutes pass....] Royco B.: Welcome to AT&T Premier Support. I am reviewing your pre-chat questionnaire and will be right with you. Craig Wiseman: ok. [Note: one minute passes....] Royco B.: I have read your concern. You want t [read] Keywords: agent
True: Don’t Blame The IQ, Blame The Carrier
Sun, Dec 4th 2011 8:21a Craig Wiseman If you're mad at Carrier IQ, then you are doing exactly what the carriers want you to. The surprising thing is that the ire has been directed at Carrier IQ themselves. Why? If someone runs you over in their car, you don't write a stern letter to Ford. Carrier IQ made and sold an invasive piece of software, certainly. But they didn't install it on your phone. Sprint [and AT&T] did. Full Story [read] Keywords:
Be careful, folks in Irene’s path. Better than careful - run away.
Fri, Aug 26th 2011 10:46a Craig Wiseman For you folks in Irene's path, I certainly "feel your pain". Yep, that lil red dot was me in 2008 when Gustav hit. In the northeastern quadrant of the storm (always the worst part of the storm). I was a bit further away from Ike (2008), Katrina, and Rita( 2005), so all we got then was heavy rain & moderate winds. The best thing to do in a hurricane is NOT be in its path. You can always rebuild a building, but people ... not so much. That's one reason I like hurricanes better than e [read] Keywords: python