193 Lotus blogs updated hourly. Who will post next? Home | Blogs | Search | About 
 
Latest 7 Posts
Notes / Domino 10
Wed, Mar 15th 2017 108
IBM Connect 2017 Ad that didn’t quite make the Superbowl
Mon, Feb 6th 2017 3
I can give you a $100 discount code for IBM Connect 2017
Thu, Jan 19th 2017 2
Verse On Premises is now available!
Fri, Dec 30th 2016 3
Must-have list of IBM ICS User Community Resources
Thu, Dec 15th 2016 2
2017 IBM Champions for ICS Just Announced
Wed, Dec 14th 2016 2
Behind the scenes: Cascade Youth Symphony Orchestra rehearsal with Amazing TSMA Gospel Choir
Tue, Nov 8th 2016 0
Top 10
Notes / Domino 10
Wed, Mar 15th 2017 108
SmartCloud Tip #8: When Person Docs don’t synch
Tue, Jan 6th 2015 10
Computer gaming companies are choosing IBM over Amazon
Sun, Feb 16th 2014 8
IBM’s next generation cloud email solution is coming to CONSUMERS for FREE!
Thu, Nov 27th 2014 8
SmartCloud Tip #6: Dealing with Middle Initials
Sun, Dec 28th 2014 8
Quick Tip: Fix for unexplainable common crashes of Lotus Notes 8.x with Eclipse
Thu, Feb 13th 2014 7
SmartCloud Tip #04: Special considerations for Soft Deletions with MMR
Sat, Mar 15th 2014 7
Webcast on Latest progress on IBM Mail Next
Fri, Jul 18th 2014 7
Connectosphere 2014 Final Day: GURUpalooza!, Ask the Product Managers, Ask the Developers sessions
Wed, Feb 5th 2014 6
Request to repair Bothell road and provide pedestrian access to 1000 homes instead of spending $42M on a Boulevard
Mon, May 26th 2014 6


Quick Tip: Fix for unexplainable common crashes of Lotus Notes 8.x with Eclipse
Twitter Google+ Facebook LinkedIn Addthis Email Gmail Flipboard Reddit Tumblr WhatsApp StumbleUpon Yammer Evernote Delicious
David Hablewitz    

Lotus Notes Version 8.x introduced the Eclipse-based extension with many new features and functions possible.  But along with that came a world of new opportunities for software failures. The introduction of the Fault Reports database made it easier to gather crash information, but still doesn’t provide any tools for fixing the issues or identifying the cause of many errors in the Eclipse configuration information that is stored in the Workspace directory located in the Notes data directory.  It could present a variety of errors from the client closing as soon as it is launched to crashing whenever the user tries to send an email with an attachment.  The first step is to identify if the problem is related to Eclipse.  An easy test for this is to launch the Notes client in basic mode.  This can be done two ways:
1. Add this line to the notes.ini: UseBasicNotes=1
I prefer not to use this method since this is only being used temporarily.
2. The preferred method for this use is to edit the properties of the icon used to launch Notes and append  ” -sa” (without the quotes) to the end of the command line that has notes.exe so it looks like this:

Basic Mode

If you cannot reproduce the error while running in basic mode, the problem is probably due to an Eclipse configuration issue.
In such cases, the brute-force method of solving the problem would be to delete the Workspace folder and cache.ndk and maybe even the bookmarks.nsf.  This may work, but it also deletes many settings that have been customized for that client.  A less drastic, but not publicly documented method is to launch the Notes client with parameters that will clear the Eclipse cache or reset the configuration.

1. Click the Windows Start button, type cmd and press enter.  This will launch a command prompt.
2. Change the current  path to the Notes Program directory.
3. Launch Notes using the following command:
> Notes -RPARAMS -clean
or to reset the configuration, Launch Notes using the following command:
> Notes -RPARAMS -resetconfig

Each of these commands has a specific impact on the Eclipse files.  The full impact is not publicly documented, so you may want to make a backup of the Workspace folder first and if you have access to IBM technical support, it is best to open a ticket with them before using these commands.  But this is another tool to add to your Notes client repair kit.

For a related article describing an example of using the Fault Reports data to troubleshoot client crashes, check out my post titled:  The Single biggest cause of Lotus Notes client crashes and how to avoid them




---------------------
http://thenotesguyinseattle.com/2014/02/12/eclipsecrashes/
Feb 13, 2014
8 hits



Recent Blog Posts
108
Notes / Domino 10
Wed, Mar 15th 2017 7:12p   David Hablewitz
3
IBM Connect 2017 Ad that didn’t quite make the Superbowl
Mon, Feb 6th 2017 3:53p   David Hablewitz
2
I can give you a $100 discount code for IBM Connect 2017
Thu, Jan 19th 2017 4:35p   David Hablewitz
3
Verse On Premises is now available!
Fri, Dec 30th 2016 10:10p   David Hablewitz
2
Must-have list of IBM ICS User Community Resources
Thu, Dec 15th 2016 11:26p   David Hablewitz
2
2017 IBM Champions for ICS Just Announced
Wed, Dec 14th 2016 10:35p   David Hablewitz
0
Behind the scenes: Cascade Youth Symphony Orchestra rehearsal with Amazing TSMA Gospel Choir
Tue, Nov 8th 2016 9:03p   David Hablewitz
0
First ever Cross Canada Collaboration User Group and other events in November
Tue, Nov 8th 2016 6:16p   David Hablewitz
1
Join Me on IBM Watson Workspace
Wed, Oct 26th 2016 5:02p   David Hablewitz
1
The future of transportation with IBM Watson
Wed, Oct 26th 2016 1:27p   David Hablewitz




Created and Maintained by Yancy Lent - About - Planet Lotus Blog - Advertising - Mobile Edition