Taking a brief break from my break from discussing Social Media to post about this good slide deck from IBM about Social Media and how NOT to use it. The presentation sites more than a dozen examples of how companies have blundered on the web, but my favorite is definitely Ryanair’s press release stating “Ryanair can confirm that a Ryanair staff member did engage in a blog discussion. It is Ryanair policy not to waste time and energy in corresponding with idiot bloggers and Ryanair can confirm that it won’t be happening again. Lunatic bloggers can have the blogosphere all to themselves as our people are far too busy driving down the cost of air travel.”
It describes some etiquette in using social media as a business, but these rules also apply to us as individuals. I mention this in response to observing individuals engage in a social media personal assault.
With any form of broadcast communications (media), you should be sensitive to your audience. But with social media, it is even more important because of the broad reach one person can have and the permanence it has. With social media an individual can broadcast their message as widely as a fortune 500 company with a huge marketing budget, and once posted, it cannot be fully removed. It’s a loaded gun. There is no putting the bullet back once the trigger has been pulled. So when it comes to using it, be judicious. A great rule of thumb is to ask yourself if you would have these 4 people read it: your mother, your child, your future employer, and the person it is talking about. If it can pass this test, it is probably good to publish.
When in doubt, leave it out.
Not to be confused with controversy, which can be healthy as it stimulates discussion and protects us from following on blind faith. Don’t be afraid to point it out when “the Emperor has no clothes.”
Witness to a Murder
Sun, Sep 21st 2014 11:14p David Hablewitz Taking a diversion from the usual technology-related topic to share a bit of what most people will never see, Sunday morning, 5:30 AM, the first day of Fall, 2014. My internal alarm clock wakes me up. It is still quite dark outside. Charlie, our rooster hasn’t even woken up yet. That reminds me of something […] [read] Keywords:
How Your Learning Mindset Can Cost Your Job (and how to avoid it)
Mon, Sep 1st 2014 6:13a David Hablewitz It’s Labor Day (U.S. Holiday) A great day to write about work. If you work in a computer-related profession you can never stop learning if you wish to remain employed. And that trend is spreading across professions like wildfire as the benefits of technology influence almost every profession. But not everyone is cut out for a lifetime of success through learning. In a recent article published by Salman Khan, the creator of KhanAcademy.org, he wrote about Learning Mindsets:
“D [read] Keywords: connections
WARNING: Google Apps for Business Terms of Service
Sat, Aug 30th 2014 2:12p David Hablewitz These are the terms of service you are agreeing to in your Google Apps Business account. See the text highlighted in RED. Does this agreement concern anyone?
(Taken from Google Business TOS https://www.google.com/intl/en/policies/terms/ )
Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you [read] Keywords: policies
How to get Sametime Video Chat in SmartCloud
Sun, Aug 24th 2014 11:12p David Hablewitz The maintenance window is over and SmartCloud Sametime chat now includes audio and video. Some details to know:
First, the feature is accessible only via a browser or via the mobile app. It is not available in the Notes embedded client (yet). Also, all parties in the chat must be logged into SmartCloud. That makes sense. If they weren’t, you couldn’t chat with them either.
Once logged into https://collabserv.com website, logged into Sametime, open your contacts list. You wi [read] Keywords: notes
New easy way to get your IBM software downloads via SmartCloud!
Tue, Aug 12th 2014 4:14p David Hablewitz OK, you’ve seen my article giving a detailed review about how bad Passport Advantage website was for many years. It took awhile to get fixed. But for the most part, much of that has improved dramatically since – and at least partially because of – that article. But downloads are still a bit of a pain. That is, until now!
If you subscribe to SmartCloud Notes, you can get to your downloads in Passport Advantage directly from the Apps – Downloads and Setup menu. It [read] Keywords: ibm