We're launching a pilot of SalesForce.com to potentially replace our Notes-based CRM. It's definitely a "devil in the details" kind of project. SalesForce.com has desktop integration for Lotus Notes ...
Mac Presentation Gurus – Your help needed
Mon, Jan 6th 2014 10:10a David Schaffer We have a Samsung 63″ Plasma TV on the wall of a conference room. For over three years it has worked with PCs, Macs, cable TV and DVD players. Suddenly, in the last few weeks, it won’t display properly for our MacBook Airs (using Apple’s Mini DisplayPort to VGA adapter). The Mac recognizes there is a VGA display but nothing appears on the screen. It continues to display properly for all other video sources.
I suspected it was an issue with OS 10.9 Mavericks, but I also tested w [read] Keywords: apple
iPad Mini — some initial reactions
Fri, Dec 27th 2013 10:10a David Schaffer I was recently awarded an iPad Mini in recognition of completing an unreasonable number of years with my employer. While I have set up and done troubleshooting on various iOS devices for my colleagues this was my first personal iOS device and my first tablet. My expectations are therefore influenced by my prior experience with Blackberry phones and with laptop computers.
Here are some observations:
The Hardware and Interface
This is a very slick device – very light, very slim, very crisp displ [read] Keywords: notes
IBM Notes Traveler 9.0.1 Update
Fri, Nov 15th 2013 7:16a David Schaffer I recently updated a Domino server running Traveler on Linux 64 to 9.0.1. The Domino upgrade went off without a hitch. After much trying and searching for answers I couldn’t get the Traveler installer to run in either console or GUI mode. Finally opened a PMR to be told it was a known issue and would only install in silent mode.
One problem solved and another created.
It turns out there are a few glitches in Traveler 9.0.1. I discovered them when I tried to add a user to the Traveler serve [read] Keywords: domino
BBM (Blackberry Messenger) now out for iPhone and Android
Wed, Oct 23rd 2013 10:10a David Schaffer After some false starts Blackberry is now rolling out BBM for iPhone and Android. Chris Miller did a good post on the details: http://www.idonotes.com/IdoNotes/idonotes.nsf/dx/setting-up-blackberry-bbm-for-ios-devices.htm
The good news: If you had BBM contacts who have switched to the dark side other devices you can now reach them again.
The bad news: If you use multiple devices you can still only have one device associated to BBM at a time. You register the non-BB device using email address or [read] Keywords: blackberry
Update: BB10, Traveler and SSL
Thu, Jun 27th 2013 10:18a David Schaffer As noted in my earlier post Blackberry 10 devices will only connect to Traveler over SSL (port 443). Our existing production server runs on port 80. When I posted this as an issue several people suggested that we should really run on SSL for security reasons.
I had never put up a Domino server with SSL/https enabled but decided to give it a try on a test server. I’m glad I did. Setting up SSL and the Domino Certificate Authority is not a lot of work but there’s a lot that can go wron [read] Keywords: domino
Blackberry 10 and Traveler Issue
Fri, Jun 21st 2013 1:17p David Schaffer Blackberry 10 and Traveler Issue
It turns out that Blackberry 10 cannot talk to Traveler — or Exchange — on port 80. It only works if SSL is used. See Blackberry’s Knowledge Base article 34244.
Blackberry has been hyping this feature of directly connecting to ActiveSync for months and never mentioned this issue publicly that I’ve heard. This may be a killer for us since we already have all our iOS and Android users set up without SSL.
In my initial testing of a live Q10 ( [read] Keywords: traveler
Why text is sometimes better than video on the web
Wed, Jun 5th 2013 12:19p David Schaffer Video can add a lot to a web page but it has some drawbacks. Just wanted to point those out.
You can’t skim video to gauge relevancy, to find a juicy quote, or to skip to the conclusion
Browsers on phones
Harder to say “read the third paragraph” (Yes you can say “start at 48 seconds in” but it’s not the same)
Can’t copy a juicy quote
Visitors may have audio turned off or in use for other things
Low bandwidth situations still exist (3G broadband cards an [read] Keywords:
Word for Mac – where are my folders?
Thu, May 23rd 2013 3:16p David Schaffer When you start a new document in Word 2011 (and I believe in other versions) on the Mac and go to save it the default screen doesn’t seem to offer any way to get to folders within Documents.
When you expand the Where field the choices are the various standard Filer places and Recent Places. But still no folder navigation.
To get the navigation, you need to click on the expansion button next to the file name. Simple once you know but a bit counter-intuitive. [read] Keywords: mac