Remember Nettiquette? The idea was that if everyone who used the Internet followed a set of conventions then everything would work smoothly and there would be no conflict. It was a perhaps naive idea even back when the Internet was a fairly obscure place frequented by a small self-selecting group possessing some shared technical knowledge. The notion has pretty much dropped from discussion now that everyone and her grandmother is using the Internet -- and often not even aware that that's what they're doing.
The Internet from the beginning was based on trust, cooperation and consensus. If you missed it, check out Steven Crocker's reminiscence in the New York Times, "How the Internet Got Its Rules". A brief excerpt: Everyone understood there was a practical value in choosing to do the same task in the same way. For example, if we wanted to move a file from one machine to another, and if you were to design the process one way, and I was to design it another, then anyone who wanted to talk to both of us would have to employ two distinct ways of doing the same thing. So there was plenty of natural pressure to avoid such hassles. It probably helped that in those days we avoided patents and other restrictions; without any financial incentive to control the protocols, it was much easier to reach agreement. As financial and other incentives became stronger the spirit of cooperation and consensus waned. Today SPAMers, botnet operators, perpetrators of DOS attacks, government censors, content providers and ISP's do not feel bound by nettiquette, the RFC process, or any restrictions other than "what can I get away with?" I was recently struck by a parallel to the Internet situation. In a series of articles on the problems related to too much boating traffic and development on Candlewood Lake in western Connecticut, the News-Times interviewed the commodore of the lake's last yacht club who lamented that people didn't know or didn't follow the "rules of the road". Maritime "rules of the road", having been developed over hundreds of years, are quite complex and at times obscure compared to the rules of netiquette. But the dynamic seems identical: The rules held as long as they only needed to govern the behavior of a relatively small, self-selecting and technically proficient group. To that group, the need for and benefits of the rules seemed self-evident.As soon as anyone with the price of a speedboat could get out on the water the rules fell aside. I'm sure others can come up with similar examples. So how do we adapt when our domain -- be it the Internet, the water, or anything else -- stops being private and clubby and starts being more subject to the general rules of public behavior? I'm not offering any answers, just hoping that it's helpful to frame the question.
Thu, Oct 16th 2014 9:11a David Schaffer Let me preface this by saying that our migration to Google Apps is really going quite well and we’re generally happy.
That being said I’ve seen a few gotchas that I’m hoping somebody else has some insight into:
There is apparently a long-standing problem when sending an invitation to an external Notes or Outlook user if they counter propose a different time. Basically you can’t easily see what the new time they’re proposing is or accept the change: https://productfo [read] Keywords: notes
Google Migration – Ready to throw the switch
Thu, Oct 9th 2014 8:11a David Schaffer Just a quick update on our planned IBM on premises to Google Apps migration. We’re about ready to throw the switch — that is, to migrate the first group of users into production on the Google platform.
So far I’ve been fairly pleased. The Google platform seems to offer fairly equivalent and familiar capabilities for mail, calendar and personal contacts. Google Drive is a step up from Quickr in that there is Mac Finder integration which IBM never offered and Dropbox-style offlin [read] Keywords: ibm
The Adventure Begins…
Wed, Sep 3rd 2014 10:11a David Schaffer It appears I will be moving an organization of about 30 users from IBM to Google Apps.
What’s in use now is Domino/Notes/Traveler/Sametime/Quickr/SmartCloud Meetings. The target is Google Apps for Business: mail, drive, contacts, calendar, hangouts. CRM will move from a system implemented as Notes databases and email template customization (iExtensions from iEnterprises) to Zoho CRM. Google and Zoho both have their own iOS apps and there is also native support on most mobile platforms for [read] Keywords: domino
New 959 Area Code in Connecticut
Sat, Aug 2nd 2014 1:15p David Schaffer The northern half of the state is getting a new overlay area code, 959
And we’re keeping our rather quaint dialing rules:
“customers will continue to dial area code + telephone number for local calls, and 1 + area code + telephone number for long distance calls”
Do other states still do that? Is anyone charged for in-state or “intra LATA” long distance any more?
Travel broadens the mind; is there an adapter for that?
Tue, Apr 29th 2014 12:12p David Schaffer One of my many hats is to support consultants who travel the world: wireless roaming plans, plug adapters, etc. I find that whenever I travel myself, either for vacation or work, I learn something about what’s out in the world that I never seem to pick up from reading or from reports from the field.
I will be in London and Paris in the coming days for personal travel but I will be tuned in to what new mischief is possible in the world of portable electronics, as well as what new indignitie [read] Keywords: admin
Fri, Apr 18th 2014 7:11a David Schaffer Weeks after Blackberry release 10.2.1 AT&T has finally made it available to Blackberry 10 users.
I know there were lots of reviews when it first came out but I thought I would make a couple of observations here.
First, leave some time for the upgrade. It’s a 630MB download and it took about an hour after the download finished before my Q10 was fully upgraded and restarted. Blackberry recommends leaving the unit connected to power the entire time and to be on WiFi. I unplugged the power [read] Keywords: blackberry
Always something to learn – IBM Notes
Mon, Apr 14th 2014 12:10p David Schaffer I’ve been supporting Notes since 1995, but I got several user requests in the past week where I had to dig a bit for the resolution:
1. Calendar. User complained that when she rescheduled a meeting the outside invitee didn’t get the change. Scratched our heads a bit until we realized that he had already declined and therefore wasn’t getting any updates. We’ve been spoiled by internal folks using the “decline but keep me informed” option.
2. How to save an emai [read] Keywords: ibm
Looking for old blog posts?
Mon, Mar 24th 2014 10:10a David Schaffer The old Domino site for BlogInProgress.us is going away. If you’re looking for something in particular please let me know and I can send it to you or provide an alternate url. You may also want to search this site as many entries were cross-posted here.
Sorry for the inconvenience.
David Schaffer [read] Keywords: domino
Mac Presentation Gurus – Your help needed
Mon, Jan 6th 2014 10:10a David Schaffer We have a Samsung 63″ Plasma TV on the wall of a conference room. For over three years it has worked with PCs, Macs, cable TV and DVD players. Suddenly, in the last few weeks, it won’t display properly for our MacBook Airs (using Apple’s Mini DisplayPort to VGA adapter). The Mac recognizes there is a VGA display but nothing appears on the screen. It continues to display properly for all other video sources.
I suspected it was an issue with OS 10.9 Mavericks, but I also tested w [read] Keywords: apple
iPad Mini — some initial reactions
Fri, Dec 27th 2013 10:10a David Schaffer I was recently awarded an iPad Mini in recognition of completing an unreasonable number of years with my employer. While I have set up and done troubleshooting on various iOS devices for my colleagues this was my first personal iOS device and my first tablet. My expectations are therefore influenced by my prior experience with Blackberry phones and with laptop computers.
Here are some observations:
The Hardware and Interface
This is a very slick device – very light, very slim, very crisp displ [read] Keywords: notes