Remember Nettiquette? The idea was that if everyone who used the Internet followed a set of conventions then everything would work smoothly and there would be no conflict. It was a perhaps naive idea even back when the Internet was a fairly obscure place frequented by a small self-selecting group possessing some shared technical knowledge. The notion has pretty much dropped from discussion now that everyone and her grandmother is using the Internet -- and often not even aware that that's what they're doing.
The Internet from the beginning was based on trust, cooperation and consensus. If you missed it, check out Steven Crocker's reminiscence in the New York Times, "How the Internet Got Its Rules". A brief excerpt: Everyone understood there was a practical value in choosing to do the same task in the same way. For example, if we wanted to move a file from one machine to another, and if you were to design the process one way, and I was to design it another, then anyone who wanted to talk to both of us would have to employ two distinct ways of doing the same thing. So there was plenty of natural pressure to avoid such hassles. It probably helped that in those days we avoided patents and other restrictions; without any financial incentive to control the protocols, it was much easier to reach agreement. As financial and other incentives became stronger the spirit of cooperation and consensus waned. Today SPAMers, botnet operators, perpetrators of DOS attacks, government censors, content providers and ISP's do not feel bound by nettiquette, the RFC process, or any restrictions other than "what can I get away with?" I was recently struck by a parallel to the Internet situation. In a series of articles on the problems related to too much boating traffic and development on Candlewood Lake in western Connecticut, the News-Times interviewed the commodore of the lake's last yacht club who lamented that people didn't know or didn't follow the "rules of the road". Maritime "rules of the road", having been developed over hundreds of years, are quite complex and at times obscure compared to the rules of netiquette. But the dynamic seems identical: The rules held as long as they only needed to govern the behavior of a relatively small, self-selecting and technically proficient group. To that group, the need for and benefits of the rules seemed self-evident.As soon as anyone with the price of a speedboat could get out on the water the rules fell aside. I'm sure others can come up with similar examples. So how do we adapt when our domain -- be it the Internet, the water, or anything else -- stops being private and clubby and starts being more subject to the general rules of public behavior? I'm not offering any answers, just hoping that it's helpful to frame the question.
Wishing I could be in Orlando this year
Sun, Jan 6th 2013 12:14p David Schaffer I’ll be missing everyone at Connect 2013 in Orlando this year. As a budget measure there are no professional development funds available from my employer.
This may be a “be careful what you wish for” story. All of the great resources available at no charge these days, both online and in person, have clearly led management to see paid training as expendable. And in the IBM collaboration solutions world in particular the reality is that given the great content available at no charge IBM [read] Keywords: collaboration
Fri, Jan 4th 2013 12:15p David Schaffer As you can see http://davidschaffer.us has been moved to WordPress.
It’s a new platform for me so comments and suggestions are encouraged.
David Schaffer [read] Keywords:
Mon, Oct 29th 2012 10:09a David Schaffer As anyone following the news knows, the east coast of the United States is being hit with what is being called Frankenstorm, a perfect storm or the ever-popular storm of the century. Connecticut is expected to get some of the worst coastal flooding, due to a storm track that will funnel water into Long Island Sound, combined with the normal high tides from the full moon.
Please take this one seriously and I hope everyone is safe.
Some resources to follow along:
Official notices from the CT st [read] Keywords:
When requesting technical assistance...
Wed, Sep 19th 2012 6:09a David Schaffer Could you please provide:
Here's what I did
Here's what happened
Here's the message/error/screen I got
Ideally it would be nice to know how long it to took from taking the action to getting the result, does it happen every time, does what you were trying to do in the first place actually happen or is this a failure?
Sending me a screen shot or a non-delivery message with none of the above will not get your problem resolved unless it's something really simple or really catastro [read] Keywords:
Linux vs Windows coming out of sleep
Mon, Jul 23rd 2012 9:16p David Schaffer I have a Lenovo ThinkPad X61s running Linux (Suse 11.4). When it comes out of sleep mode it takes what seems to be a long time to grab a network connection, and it usually finds WiFi before it finds the wired Ethernet.
I've used lots of ThinkPads with Windows XP and Windows 7, including this same model, and I've never seen this lag there, and it's almost always the wired network that's picked up first or as default when coming back from sleep.
With both operating systems I'm just closi [read] Keywords: linux
Blackberry and BYOD
Wed, Jun 13th 2012 7:13a David Schaffer Much of the interest in "bring your own device" is, admittedly, driven by employees' interest in adopting devices other than Blackberry. But Blackberry isn't dead and employees sometimes want to connect a personal Blackberry to the company BES.
This is a quick post to point out that most wireless carriers do not include permission to connect to a BES in the normal consumer data plans, and the personnel in the stores and on the phone may not even understand the distinction. I just had a user [read] Keywords: bes