Help me out here. I'm looking for a solution for a small company (under 50 users), mostly heavy travelers. They need easy to use and reliable email, calendaring, file sharing and collaboration (presence, IM, meetings, discussion/micro blogging, etc.). They need to collaborate and share files with each other and with clients and prospects.
They need contact management. They need off line capability for when they're on airplanes, in secure buildings, etc. They need platform independence -- at least Mac OS X and MS Windows, iPhone/iPad and Blackberry but Linux and Android wouldn't hurt. It needs to be a shared system: They need shared address books for mail, collaboration and contact management. They need to be able to check each others' calendars, schedule meetings and reserve rooms and resources (e.g. conference lines). They need to be able to have administrative staff manage their contacts, add entries to their calendars and do mailings on their behalf. The system needs to be secure without being too hard to use. They need some granularity so they can share certain files with only certain clients. The whole thing needs to be easily and reliably backed up. They still use the phone a lot. They would like to be able to dial from their address book when on the PC and when on their PDA. They want to be able to take advantage of IP telephony for ease of use and to reduce costs, especially when traveling outside the country. They want to receive voice mail in their inbox. Simple right? Please share your thoughts. I don't want a proposal. I want discussion and ideas on how to make a small organization as productive as possible -- preferably at reasonable cost and with a solution that's simple to manage. [I want to treat this as a wide open search for the best solution, but I'll post their current solutions list in a comment for those that are interested.] David
The Adventure Begins…
Wed, Sep 3rd 2014 10:11a David Schaffer It appears I will be moving an organization of about 30 users from IBM to Google Apps.
What’s in use now is Domino/Notes/Traveler/Sametime/Quickr/SmartCloud Meetings. The target is Google Apps for Business: mail, drive, contacts, calendar, hangouts. CRM will move from a system implemented as Notes databases and email template customization (iExtensions from iEnterprises) to Zoho CRM. Google and Zoho both have their own iOS apps and there is also native support on most mobile platforms for [read] Keywords: domino
New 959 Area Code in Connecticut
Sat, Aug 2nd 2014 1:15p David Schaffer The northern half of the state is getting a new overlay area code, 959
And we’re keeping our rather quaint dialing rules:
“customers will continue to dial area code + telephone number for local calls, and 1 + area code + telephone number for long distance calls”
Do other states still do that? Is anyone charged for in-state or “intra LATA” long distance any more?
Travel broadens the mind; is there an adapter for that?
Tue, Apr 29th 2014 12:12p David Schaffer One of my many hats is to support consultants who travel the world: wireless roaming plans, plug adapters, etc. I find that whenever I travel myself, either for vacation or work, I learn something about what’s out in the world that I never seem to pick up from reading or from reports from the field.
I will be in London and Paris in the coming days for personal travel but I will be tuned in to what new mischief is possible in the world of portable electronics, as well as what new indignitie [read] Keywords: admin
Fri, Apr 18th 2014 7:11a David Schaffer Weeks after Blackberry release 10.2.1 AT&T has finally made it available to Blackberry 10 users.
I know there were lots of reviews when it first came out but I thought I would make a couple of observations here.
First, leave some time for the upgrade. It’s a 630MB download and it took about an hour after the download finished before my Q10 was fully upgraded and restarted. Blackberry recommends leaving the unit connected to power the entire time and to be on WiFi. I unplugged the power [read] Keywords: blackberry
Always something to learn – IBM Notes
Mon, Apr 14th 2014 12:10p David Schaffer I’ve been supporting Notes since 1995, but I got several user requests in the past week where I had to dig a bit for the resolution:
1. Calendar. User complained that when she rescheduled a meeting the outside invitee didn’t get the change. Scratched our heads a bit until we realized that he had already declined and therefore wasn’t getting any updates. We’ve been spoiled by internal folks using the “decline but keep me informed” option.
2. How to save an emai [read] Keywords: ibm
Looking for old blog posts?
Mon, Mar 24th 2014 10:10a David Schaffer The old Domino site for BlogInProgress.us is going away. If you’re looking for something in particular please let me know and I can send it to you or provide an alternate url. You may also want to search this site as many entries were cross-posted here.
Sorry for the inconvenience.
David Schaffer [read] Keywords: domino
Mac Presentation Gurus – Your help needed
Mon, Jan 6th 2014 10:10a David Schaffer We have a Samsung 63″ Plasma TV on the wall of a conference room. For over three years it has worked with PCs, Macs, cable TV and DVD players. Suddenly, in the last few weeks, it won’t display properly for our MacBook Airs (using Apple’s Mini DisplayPort to VGA adapter). The Mac recognizes there is a VGA display but nothing appears on the screen. It continues to display properly for all other video sources.
I suspected it was an issue with OS 10.9 Mavericks, but I also tested w [read] Keywords: apple
iPad Mini — some initial reactions
Fri, Dec 27th 2013 10:10a David Schaffer I was recently awarded an iPad Mini in recognition of completing an unreasonable number of years with my employer. While I have set up and done troubleshooting on various iOS devices for my colleagues this was my first personal iOS device and my first tablet. My expectations are therefore influenced by my prior experience with Blackberry phones and with laptop computers.
Here are some observations:
The Hardware and Interface
This is a very slick device – very light, very slim, very crisp displ [read] Keywords: notes
IBM Notes Traveler 9.0.1 Update
Fri, Nov 15th 2013 7:16a David Schaffer I recently updated a Domino server running Traveler on Linux 64 to 9.0.1. The Domino upgrade went off without a hitch. After much trying and searching for answers I couldn’t get the Traveler installer to run in either console or GUI mode. Finally opened a PMR to be told it was a known issue and would only install in silent mode.
One problem solved and another created.
It turns out there are a few glitches in Traveler 9.0.1. I discovered them when I tried to add a user to the Traveler serve [read] Keywords: domino
BBM (Blackberry Messenger) now out for iPhone and Android
Wed, Oct 23rd 2013 10:10a David Schaffer After some false starts Blackberry is now rolling out BBM for iPhone and Android. Chris Miller did a good post on the details: http://www.idonotes.com/IdoNotes/idonotes.nsf/dx/setting-up-blackberry-bbm-for-ios-devices.htm
The good news: If you had BBM contacts who have switched to the dark side other devices you can now reach them again.
The bad news: If you use multiple devices you can still only have one device associated to BBM at a time. You register the non-BB device using email address or [read] Keywords: blackberry