There is so much information being shot at you with a fire hose at Lotusphere that it's easy to overlook things you meant to follow up on. Here are some things I hope to learn or gain insight on at Lotusphere this year. Maybe if they're on the blog I'll keep them in mind through the week.
Two "big picture" questions:What's the transition path from an email-centric (Lotus Notes rich client mostly) environment to a more collaborative, real time way of working? I support a small group of business consultants who travel heavily, spend a lot of time on airplanes, and deal with a lot of confidential information. They love Notes local replicas and they love their email. But they also love their iPhones, iPads and Blackberries. They're increasingly creating documents too large to send via email -- or at least too large to want to send by email. And they often send out mass emails to each other asking "Does anyone have any document or case history on topic xyz that I can refer to?" They have Quickr and Sametime available (although not the latest and greatest of either). They have Notes-based CRM. But their individual email database is their comfort zone. What will their world look like a year or two from now and how do I help move them there? What's the future for Quickr on Domino and what's our way forward? What document sharing and management we have is via Quickr on Domino. Despite assurances from IBM it seems that Quickr for Domino has become an orphan while Connections gets all the attention. Quickr D is a good fit for organizations of under 50 users already using Domino, Notes and Sametime. But not if it has no future. The long delay between the release of Notes 8.5.3 and the release of Connectors to support it, the complete lack of Connectors for Mac, and a general attitude of Quickr D being an afterthought is giving us pause. I was particularly irked when I was working a Notes problem with support. They advised me to take out all the third party add ons and included Quickr Connectors in the list. A user interface question: A user wants the ability to color code calendar items individually, not have the color determined by the type of entry. She says Outlook allows this. It's the first time I've had the request but it doesn't seem too unreasonable. Any options or plans? Some Admin/Techie topics I would like to know more about:
Network performance monitoring. I got some great tools last year for monitoring individual servers, but how do I figure out what's happening when they talk to each other and to the Notes client?
What should I know about application development and how do I learn it? I've been supporting Notes/Domino since R3 but I'm still shaky as soon as I open the Designer client.
Can anyone explain how type-ahead addressing is supposed to work and what changes if Recent Contacts is populated or not populated? This is driving us crazy since Recent Contacts was introduced. It seems like every user's mail behaves a bit differently.
Any tips for running Notes client on Windows 7 32 bit? Memory management seems to be an issue, at least for me. We can't upgrade everyone to 64 bit Windows or OS X just yet. (I would like to consider Linux but MS Office is a requirement for document exchange with our clients.)
Put names to faces If I know you only from Twitter, blogs and the support forums, please say Hi if you notice me. I'll try to do the same. David Schaffer
Thu, Oct 16th 2014 9:11a David Schaffer Let me preface this by saying that our migration to Google Apps is really going quite well and we’re generally happy.
That being said I’ve seen a few gotchas that I’m hoping somebody else has some insight into:
There is apparently a long-standing problem when sending an invitation to an external Notes or Outlook user if they counter propose a different time. Basically you can’t easily see what the new time they’re proposing is or accept the change: https://productfo [read] Keywords: notes
Google Migration – Ready to throw the switch
Thu, Oct 9th 2014 8:11a David Schaffer Just a quick update on our planned IBM on premises to Google Apps migration. We’re about ready to throw the switch — that is, to migrate the first group of users into production on the Google platform.
So far I’ve been fairly pleased. The Google platform seems to offer fairly equivalent and familiar capabilities for mail, calendar and personal contacts. Google Drive is a step up from Quickr in that there is Mac Finder integration which IBM never offered and Dropbox-style offlin [read] Keywords: ibm
The Adventure Begins…
Wed, Sep 3rd 2014 10:11a David Schaffer It appears I will be moving an organization of about 30 users from IBM to Google Apps.
What’s in use now is Domino/Notes/Traveler/Sametime/Quickr/SmartCloud Meetings. The target is Google Apps for Business: mail, drive, contacts, calendar, hangouts. CRM will move from a system implemented as Notes databases and email template customization (iExtensions from iEnterprises) to Zoho CRM. Google and Zoho both have their own iOS apps and there is also native support on most mobile platforms for [read] Keywords: domino
New 959 Area Code in Connecticut
Sat, Aug 2nd 2014 1:15p David Schaffer The northern half of the state is getting a new overlay area code, 959
And we’re keeping our rather quaint dialing rules:
“customers will continue to dial area code + telephone number for local calls, and 1 + area code + telephone number for long distance calls”
Do other states still do that? Is anyone charged for in-state or “intra LATA” long distance any more?
Travel broadens the mind; is there an adapter for that?
Tue, Apr 29th 2014 12:12p David Schaffer One of my many hats is to support consultants who travel the world: wireless roaming plans, plug adapters, etc. I find that whenever I travel myself, either for vacation or work, I learn something about what’s out in the world that I never seem to pick up from reading or from reports from the field.
I will be in London and Paris in the coming days for personal travel but I will be tuned in to what new mischief is possible in the world of portable electronics, as well as what new indignitie [read] Keywords: admin
Fri, Apr 18th 2014 7:11a David Schaffer Weeks after Blackberry release 10.2.1 AT&T has finally made it available to Blackberry 10 users.
I know there were lots of reviews when it first came out but I thought I would make a couple of observations here.
First, leave some time for the upgrade. It’s a 630MB download and it took about an hour after the download finished before my Q10 was fully upgraded and restarted. Blackberry recommends leaving the unit connected to power the entire time and to be on WiFi. I unplugged the power [read] Keywords: blackberry
Always something to learn – IBM Notes
Mon, Apr 14th 2014 12:10p David Schaffer I’ve been supporting Notes since 1995, but I got several user requests in the past week where I had to dig a bit for the resolution:
1. Calendar. User complained that when she rescheduled a meeting the outside invitee didn’t get the change. Scratched our heads a bit until we realized that he had already declined and therefore wasn’t getting any updates. We’ve been spoiled by internal folks using the “decline but keep me informed” option.
2. How to save an emai [read] Keywords: ibm
Looking for old blog posts?
Mon, Mar 24th 2014 10:10a David Schaffer The old Domino site for BlogInProgress.us is going away. If you’re looking for something in particular please let me know and I can send it to you or provide an alternate url. You may also want to search this site as many entries were cross-posted here.
Sorry for the inconvenience.
David Schaffer [read] Keywords: domino
Mac Presentation Gurus – Your help needed
Mon, Jan 6th 2014 10:10a David Schaffer We have a Samsung 63″ Plasma TV on the wall of a conference room. For over three years it has worked with PCs, Macs, cable TV and DVD players. Suddenly, in the last few weeks, it won’t display properly for our MacBook Airs (using Apple’s Mini DisplayPort to VGA adapter). The Mac recognizes there is a VGA display but nothing appears on the screen. It continues to display properly for all other video sources.
I suspected it was an issue with OS 10.9 Mavericks, but I also tested w [read] Keywords: apple
iPad Mini — some initial reactions
Fri, Dec 27th 2013 10:10a David Schaffer I was recently awarded an iPad Mini in recognition of completing an unreasonable number of years with my employer. While I have set up and done troubleshooting on various iOS devices for my colleagues this was my first personal iOS device and my first tablet. My expectations are therefore influenced by my prior experience with Blackberry phones and with laptop computers.
Here are some observations:
The Hardware and Interface
This is a very slick device – very light, very slim, very crisp displ [read] Keywords: notes