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Speaking at ICONUK 2014
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Femke Goedhart    

Next week I will be flying out to London to join my coworker Sasja Beerendonk to deliver a session at ICONUK 2014 on the trials & tribulations of becoming a successful social business. I’m really looking forward to this session in more then one way:

First of all because it will be my first time presenting together with Sasja whom I’ve know for years as a specialist of social business adoption and who, I’m lucky to say,  decided to join the great team we have at Silverside earlier this year. Secondly because our session will be drawing on the real life experience of quite a number of real life customers who’ve gone through or are right in the middle of the process of becoming a social business.

This experience comes from a project Silverside has worked many hours on this past year in which 32 companies were interviewed to see what really worked and what didn’t work in getting people within their organizations to adopt a different way – and in many ways  – philosophy of working. Not just our own customers but many companies we’ve never done business with and who use all kinds of social tools. Not necessarily even the ones we support. After all, in social business the tooling isn’t necessarily the major stumble point, it often is the adoption or lack thereof that makes or brakes a social business project. These interviews resulted in a wealth of information that is being used to further perfect our methodology of user adoption as well as to create white papers and a book that was written by my coworkers  Mirte Bouwmans, Evelyn van Kelle and Roland Driesen in which the combined experience of these companies was translated into a comprehensible and easy to read novel. The book (sorry it is only available in Dutch for know) was published and launched last May.

ICONUKLogo250

With our session Sasja and I will also be drawing upon the knowledge gained from these interviews to explain some of the obvious (and less obvious) pitfalls and we hope to give a bit of insight into the struggles many of you are probably facing right now. So join us this Friday in room 4 at ICONUK for our session:

“Beyond theory: Trials & tribulations in becoming a successful social business

There is lots of theory about how to become a social business but what really does or doesn’t work? We wanted to know and interviewed 32 companies in various stages of their journey to becoming a social business. Not just highlighting the big wins but also talking about the struggles and small successes that really made the difference. Taking the experiences of these 32 companies, the likes of Dutch Railways, DAF, Saxion, Forbo Eurocol and Bavaria, we’ve created a Social Business journey scenario that can help you identify the successes and avoid the pitfalls in becoming a social business.”

ICONUK September 12th 2014, 11:00 Room 4



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Sep 07, 2014
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Recent Blog Posts
1
What is IBM Connections? And how to explain it to users!
Thu, May 25th 2017 7:53p   Femke Goedhart
In my work a big part of what I do is to explain both the reasons as well as the interface of IBM Connections. Why? Well because once you get the hang of it it’s not that hard but to a newbie user who opens it up for the first time it can be veryContinue reading →
2
Session slides for my Engage & SNOUG sessions
Thu, May 18th 2017 5:04p   Femke Goedhart
It has been a while since I posted and it’s time to catch up. Times have been rather busy so this post is mostly to just distribute my slides from Snoug & engage. Both wonderful events that really do deserve a big round of applause for setting up great events for people to come togetherContinue reading →
1
It's conference season!
Fri, Mar 3rd 2017 5:51p   Femke Goedhart
With IBM Connect just out of the way, SNoUG (The awesome Swiss usergroup event in zurich) coming up in just a few weeks, followed by Engage in May and then being part of the organization for Social Connections in early June my agenda is happily buzzing with event prep and travel plans. I love this!Continue reading →
2
IBM Connect 2017 – Adoption Analytics with Watson Analytics
Wed, Feb 22nd 2017 5:16p   Femke Goedhart
Yesterday I had the pleasure to present with my coworker Franz Walder a session on: Socialytics: Accelerating IBM Connections Adoption with Watson Analytics These are the slides for the session. [slideshare id=72468063&doc=connect2017-dev1223socialytics-170222170058] Abstract: Social adoption is a challenge for many companies. What is the most effective utilization of the environment? Who is using which resources,Continue reading →
1
Distrust and its potential effect on Cloud & social
Wed, Feb 15th 2017 2:03p   Femke Goedhart
It has been a while since I blogged. And frankly, not just blogging has been a bit on the low side, all my social media presence has. It’s due to all that is been going on in the last few months in the world and that has me and I guess many others too reelingContinue reading →
2
DominoPoint MeetIT16 Conference slides
Thu, Dec 15th 2016 8:19a   Femke Goedhart
Attached is my slide deck for the DominoPoint MeetIT16 conference in Milan on 14th of December 2016. 2016 DominoPoint MeetIT – 10 Things Every IBM Connections User Should Know from Femke Goedhart Original abstract: “IBM Connections is so full of features and capability, even well versed IBM Connections users, admins, community owners and managers mayContinue reading →
2
IBM Connections Explained: all about files!
Mon, Oct 31st 2016 12:00p   Femke Goedhart
Ok, I admit, this one was a long time in coming but it’s finally here! The next video in my little series on IBM Connections usage questions. This time it’s all about files and especially about the difference between : Attachments vs Files Personal vs Community files I hope it helps explain a little whatContinue reading →
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Excited about data!
Mon, Sep 26th 2016 3:01p   Femke Goedhart
As a business consultant that focuses primarily on enabling organizations to collaborate better with their ecosystem of employees, partners and customers, a big question is always for me: “What are the numbers saying? How are our systems being used, what data is out there that I can use to analyze what is happening?”. So thatContinue reading →
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ICONUK Slidedeck “IBM Connections Adoption Worst Practices”
Sat, Sep 17th 2016 1:51p   Femke Goedhart
During ICONUK last week (15-16 September 2016) I did a session on “IBM Connections Adoption Worst Practices“. Slides for this session are available on my slideshare and here: Iconuk 2016 – IBM Connections adoption Worst practices! from Femke Goedhart Regardless if you’ve implemented IBM Connections, are considering it or in the middle of the planning stages – there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tr
2
IBM Connections explained: Activity stream
Sun, Sep 11th 2016 10:19a   Femke Goedhart
This one I had already posted to my youtube but not linked to from my blog. It’s all about how to make the update streams work for you. Enjoy!




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