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Latest 7 Posts
How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail
Sun, Oct 9th 2016 20
The Difference Between IBM and Microsoft's Social Systems - An Analogy
Mon, Sep 19th 2016 8
Making IBM Verse Easier to get to...
Thu, Sep 8th 2016 6
Looking at Cloud Licensing - Microsoft, IBM and Google
Mon, Aug 29th 2016 5
IBM's Cloud takes the Pain out of Updates
Tue, Aug 23rd 2016 5
What's Wrong with the IBM Connections.Cloud Welcome Message (and what IBM Needs to do to fix it)
Mon, Aug 8th 2016 7
Good Resources for Support with IBM Connections and Verse 2: Official Channel Web Sites
Tue, Aug 2nd 2016 4
Top 10
How to Create an Auto-Response Mail Message in Lotus Notes 8.5.3+
Wed, Feb 22nd 2012 37
How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail
Sun, Oct 9th 2016 20
Simplifying an IBM Connections Community for Rollout - Part 2
Thu, Apr 14th 2016 16
Getting your Head around the IBM Connections ID
Tue, Feb 23rd 2016 14
Restarting Agent Manager on Domino 9.0.1 may crash your server....
Wed, Feb 18th 2015 13
How to do Bullets and Numbering in IBM Notes
Tue, Feb 4th 2014 12
How to Create a Good Email Signature and Use it in IBM Verse
Mon, Apr 18th 2016 12
Cloud Chicken Companies and Watson
Tue, Mar 29th 2016 11
Getting Started with IBM Connections Sametime Cloud (Chat) - PART 2
Tue, May 19th 2015 10
How to Add Guest Users to IBM Connections (a tutorial)
Mon, Apr 25th 2016 10

Gavin Bollard
Blog Title Gavin Bollard - Computing and Lotus Domino
Blog URL http://dominogavin.blogspot.com/
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Recent Blog Posts
How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail
Sun, Oct 9th 2016 3:08p   Gavin Bollard
So, all the newcomers in your company want to use outlook? IBM have put a lot of work into making the Notes client look and feel like outlook and they've given us Verse which is an acquired taste but if you like Google's inbox, it's good. Unfortunately, there's just just no pleasing some people. If you don't have Notes and Domino apps, then there's nothing at all holding you back. Nobody without Notes/Domino applications (or perhaps a huge investment in IBM Connections) should be using
The Difference Between IBM and Microsoft's Social Systems - An Analogy
Mon, Sep 19th 2016 10:16p   Gavin Bollard
We're currently in the process of trying to set up a Microsoft cloud environment. No, we're not giving up on Connections. We're straddling a couple of environments. The Microsoft experience hasn't been overwhelming so far but that's for another post. Right now, I want to talk about some of the fundamental differences between IBM and Microsoft’s attempts to conquer the social business market. ...and what better way to tell it than an allegorical tale? Two housesSo let's assume that ins
Making IBM Verse Easier to get to...
Thu, Sep 8th 2016 8:38p   Gavin Bollard
One of the most frustrating things about the whole IBM Verse experience is the difficulty in getting to the application. If you go through connections, you have to go through normal mail first. This ruins the experience because it isn't “seamless” to the users. The obvious answer is to bookmark the verse site but there's a few other things that we can do to really smarten the experience up. Making Verse the DefaultThe first thing to do is to make Verse the default mail view. To do this;
Looking at Cloud Licensing - Microsoft, IBM and Google
Mon, Aug 29th 2016 4:23a   Gavin Bollard
We live in interesting times and while I haven't changed jobs in years, I now do IT for several companies. What makes this even more interesting is that some are on the IBM infrastructure, some are on Google and some are on Microsoft... ...and of course, there's a bit of change from one to the other. I tend to get a lot of licensing-based invoices across my desk nowadays. Recently, we shifted our IBM licensing to the new IBM Mail Dual Entitlement plan. It's basically a combined Notes a
IBM's Cloud takes the Pain out of Updates
Tue, Aug 23rd 2016 11:16p   Gavin Bollard
I’ll admit that I'm generally not very kind to IBM on this blog. It's not that they're doing a worse job than their competitors, I'm still very impressed with some of the things they're doing. It's just that after using Notes/Domino for over 20 years, I hold them, sometimes impossibly, to very high standards…. and, of course, any goofs on their part affect my systems a little too directly. The Quiet Migration to 24x7One of our biggest frustrations in recent years has been the unders
What's Wrong with the IBM Connections.Cloud Welcome Message (and what IBM Needs to do to fix it)
Mon, Aug 8th 2016 4:59a   Gavin Bollard
One of the interesting things about being in IT is that you're responsible for hundreds of "automated" messages each day but... as an IT person, who was already set up on the system from day one, you never actually get to see them - at least, not until someone complains. One of the things we do at work is provide an area on IBM Connections.Cloud for parties external to our own organisation to collaborate. The collaboration in this space is with some pretty important people. Recently we had
Good Resources for Support with IBM Connections and Verse 2: Official Channel Web Sites
Tue, Aug 2nd 2016 2:28p   Gavin Bollard
A couple of posts ago, I provided a list of LinkedIn Groups which I've found to be good sources of IBM Connections Information. In this post, I aim to provide some "Official" web sites. Needless to say, the majority of these will be IBM resources. Of course, there are lots of great personal blogs out there too but I'll cover them in a different post. The Three Big Questions for "Developing Products & Services"IBM Connections (and specifically Connections.cloud) is a "developing
The Importance of Email Retention, Journaling and Recoverability (and why Cloud Solutions Fail)
Sun, Jul 24th 2016 11:53p   Gavin Bollard
For most of us, email is simply a means of communicating work. It's a glorified, bi-directional to-do list with comments. Emails come in, we read, do and delete. Once the work is done, there's usually no need to find the email again. That's all very true except for when something goes wrong and your company gets taken to court. Suddenly then, all those deleted emails are very, very important. How Email Discovery could work under LitigationSo, assuming that there's a legal case, such as
Copy as Table works (in One Direction) for IBM Notes/Verse Interactions
Wed, Jul 6th 2016 9:24p   Gavin Bollard
Copy as table used to be one of my favourite IBM Notes features. We have a lot of databases full of documents, news stories etc. We also have an office which is "entirely migrated to connections.cloud" but not entirely using Verse. Some people just won't let go of the Notes interface - we're working on that problem. One of our databases contains news stories, the links for which we regularly send out to the rest of the organisation. We quickly discovered that the Verse users couldn't
Good Resources for Support with IBM Connections and Verse 1: Linked In Groups
Wed, Jun 29th 2016 3:42a   Gavin Bollard
I was originally hoping to produce a single list of all of my (so far) collected resources. Of course, the problem with that is that I have to review the sites to make sure that they're still relevant -- and provide at least some added value. I've decided, that in the short term, I'll just point out some useful groups of sites. This is the first of a bunch of posts on the topic. This time, I'm covering LinkedIN. LinkedINIf you're not a member of LinkedIN, it's well worth signing up (i
Turn off Location Services on your iPhone to Conserve Power
Mon, Jun 27th 2016 6:21a   Gavin Bollard
My iPhone has been driving me crazy these last few weeks. The power has been draining so fast that I need to recharge by lunch time if I still want a phone (and not a brick) by the afternoon. I'd been blaming my iPhone for being old but as it turns out, the problem was much simpler than that - It was location settings. When you think about it, it makes perfect sense. After all, you have to assume that if your phone is going to communicate with the satellites (and other receivers), it's prob
Cloud is great but IBM Verse misses a step in Business Continuity
Wed, Jun 15th 2016 8:38p   Gavin Bollard
Today's world is all about cloud. We have email in the cloud, document storage in the cloud, data, applications and even development in the cloud. Why Cloud is BestFrom one point of view, cloud is an excellent choice. You no longer need to worry about; Physical servers which can suffer hardware failures.Storage and rack space for serversLocal services, such as Air Conditioning and the Water Supply in the computer room.Local environmental factors, such as storms which can directly impact you
How to set IBM Verse as your Default Email Client
Thu, Jun 9th 2016 3:54a   Gavin Bollard
We've recently rolled out IBM Verse and we're trying to get our staff members to use it (willingly) rather than mandating the change. One of the issues that we've come up against is the humble Mailto link. If you go to any web page that has a mailto link and click it, it goes to Notes. Obviously we want those links to go to Verse. It's a simple fix, here's how to do it. How To Open IBM Verse in Google Chrome (it might be possible to use other browser but I haven't tested them). Clic
Harnessing the Power of Shadow IT
Sun, Jun 5th 2016 8:30p   Gavin Bollard
There seems to have been quite a bit of press lately about “Shadow IT” and it gives the impression that it's a new thing. Perhaps having a formally recognised name is new but shadow IT has been around throughout my (so far 28 year) career in IT and I suspect that it's much older than that. What is Shadow IT?Shadow IT is what happens when someone, not associated with the IT department, starts offering IT services to other parts of the business. Shadow IT can take the form of someone bring
How to Embed Video into your IBM Connections Wiki
Wed, May 11th 2016 3:43a   Gavin Bollard
Everybody loves video but while IBM Connections allows you to upload images, for some reason it doesn't have a simple "video upload" function. No problems though... just add your own code. Attaching your MP4 FileIf you're referencing an external public video, for example something on Youtube, then you can simply copy the embed codes from there. If you want to host your own video (privately) on connections, you'll need to follow these instructions; Open your IBM Connections Wiki and go
Designing Layout in IBM Connections Communities
Mon, May 9th 2016 1:11a   Gavin Bollard
Two of the most critical factors in the success or failure of your intranet are the ease of use and the degree to which it catches the eye. Unfortunately, there's not a lot of choices you can make with regards to IBM Connections Community design past the front page. Once you hit a forum or a library of files and folders, every single community starts to look the same. Luckily though, there's a fair bit of flexibility on the opening page and on the Wiki Pages. I've already covered how to
Uploading Files to Connections using the Desktop Plug-ins
Thu, Apr 28th 2016 11:27p   Gavin Bollard
The new IBM Connections Desktop Plug-ins are out today... and there seem to be quite a few changes. I decided to have a play and to document the experience for our users. The result is another presentation. As usual, sorry for all the blurring but I have to provide some protection. :-) This particular tutorial simply shows how to get a file from Microsoft Excel 2013 up to a Connections.Cloud community using the File, Save As menu option. There are other ways but I didn't want to confuse
How to Add Guest Users to IBM Connections (a tutorial)
Mon, Apr 25th 2016 5:56a   Gavin Bollard
One of the strengths of IBM Connections is the ability to add guest users. Unfortunately, for the moment, the process isn't as straightforward as it should be. Here's some documentation I created for our internal users which, you may find useful in your own networks. I've blurred anything here that could be identifiable. How to Add Guests to IBM Connections from Gavin Bollard Coming Soon..... I also have a presentation on how to share files in connections. I'll make this avail
How to Share a File for Guests using IBM Connections.Cloud (a Slideshare tutorial)
Mon, Apr 25th 2016 5:44a   Gavin Bollard
IBM Connections provides some amazing dropbox-style facilities. If you're finding that you can't email a file because it's too big, or because it's prevented by mail gateways (something that is very common with EXE files), you might want to give IBM Connections a go. Note that in order to share a file, you need to have already accepted the person as one of your contacts. This procedure is explained in my previous Slideshare tutorial about How to add Guest Users to IBM Connections, This t
How to Create a Good Email Signature and Use it in IBM Verse
Mon, Apr 18th 2016 8:26p   Gavin Bollard
The Simplest Email Signatures are often the BestThese days, email is arguably the most common form of “first contact” with a potential customer, client or colleague. People spend quite a bit of time refining the content of these communications, pushing them through both public relations and legal departments and checkpoints but very few people bother to check beyond the content, specifically ... their signatures. The aim of this post is to, Prompt you to do some basic checks. Give you som
Simplifying an IBM Connections Community for Rollout - Part 2
Thu, Apr 14th 2016 8:47p   Gavin Bollard
IBM Connections.Cloud is a very powerful set of software and services but using the default settings will result in a community that isn't very pretty, has low usability and will discourage your users from participating. Luckily a few tweaks, some promises and a bit of work on engagement can make a huge difference. The Overall PlanObviously you need to plan out what your guests and members will be doing in your community. It’s basic marketing. People don’t visit the site for nothing, they
Simplifying an IBM Connections Community for Rollout - Part 1
Thu, Mar 31st 2016 6:45p   Gavin Bollard
Last Month, I wrote about the many problems with Connections.Cloud. One of the great things about working with IBM (as opposed to Microsoft) is that I've found that IBM are always willing to help. I had three separate contacts from IBM help me through the problem. It became clear that IBM is aware of the shortcomings with Connections and that they're already well on the way to getting them corrected. If all goes well, IBM will be in a much better spot than Microsoft by the end of the year.
Cloud Chicken Companies and Watson
Tue, Mar 29th 2016 7:15a   Gavin Bollard
There's no doubt about it, the concept of cloud and social computing is scary, particularly if you're a lawyer. On the cloud front, everyone is so fearful of data theft and disclosure that they dig their heels in at the slightest mention of cloud, totally oblivious to the repeated warnings from security researchers that the majority of data theft occurs from within the organisation. On the social front, things are even more shaky with executives fearful of the power of negative commentary.
The Trouble with IBM Connections.Cloud
Tue, Mar 22nd 2016 4:09p   Gavin Bollard
I'm finding myself being increasingly frustrated by IBM Connections.Cloud. It’s a great product, don’t get me wrong. Arguably the most full-featured of its kind. Unfortunately it’s mired by some terrible executive decisions. In fact, the problems are so great that it’s pushing us to investigate other products which are “like” connections but are provided by other vendors. I came away from an investigation of Microsoft’s Yammer system yesterday shaking my head and saying, “th
Chrome Remote Desktop - A Better VPN and RDP Solution
Mon, Mar 21st 2016 8:11a   Gavin Bollard
About Chrome Remote DesktopRemote desktop is one of the great ways to access data from offsite because it not only gives you access to your data, it also gives you access to your applications. So, if you've got applications which you don't have at home, on your laptop, phone, android or ipad, then remote desktop is the answer. Unfortunately, the key to remote desktop is (usually) having a good VPN. VPNs rely upon infrastructure and they need to be secure. For example PPTP VPNs are so insecur
Buy... or Die Trying - An IBM Connections Story
Thu, Mar 10th 2016 8:46a   Gavin Bollard
You simply have to get IBM connections cloud. It's not only the "best of its breed" but it also has some very impressive licensing structures. It's not a choice of whether or not, simply a choice of when. I'll elaborate on those words in another post because I desperately want to get back to telling the positive stories about IBM but for now, the message is simply “I am convinced”. Let's buy this baby! A few posts ago, I went through the Google Apps for Work setup. Google have a pret
Explaining the Limitations of IBM Connections.Cloud Global Signon
Tue, Mar 8th 2016 7:24p   Gavin Bollard
I've mentioned this in passing before but it's important enough to be worth reiterating in a post of its own. In my opinion, it is the single technical failing of IBM connections.Cloud and the one technical issue I want to see resolved ASAP. There are currently two sites that you can choose to host your IBM Connections.Cloud data in; the United States and Japan (there might be a third site but I'm not sure, so I'll be sticking with the two for now). You can only use your email address for
Notes/Domino is Dead, Long Live NoSQL/Domino!
Fri, Mar 4th 2016 5:33p   Gavin Bollard
I was having a conversation recently and there was a couple with no kids who were annoyed that their friends were saying “the club scene is back!” when in their mind, it had never left. They pointed out that it was the other couples who’d left the scene to raise children and that now that those kids were old enough to stay home on their own, they were able to return to the club scene. It was not “back”, THEY were back. It’s like the concept of object permanence doesn't apply. Peop
Computing and Evangelism - How Evangelistic Leadership Styles Help and Hinder the Majors
Wed, Mar 2nd 2016 7:14p   Gavin Bollard
Computing has long been described as something similar to religion. There have been “nerd-wars” fought over Windows vs Mac and Word vs Wordperfect vs Wordstar, for decades so it’s really no surprise that the leaders of many computer companies are becoming “God-Like” in their evangelism -- but is it a good thing? To a certain extent, yes… it’s a good thing to have a person as a focal point for your company. It's kind of like having a thought-leader as a "mascot" and it's parti
Getting your Head around the IBM Connections ID
Tue, Feb 23rd 2016 12:00a   Gavin Bollard
We had a very useful meeting with IBM last week and a lot came out of it. A lot of things from that meeting will probably hit this blog in one form or another. One rather interesting topic for us was "users". Our organisation uses a "Membership structure", meaning that while the organisation itself only has a small number of "core users", we have an enormous number of "extended users" (members) who don't work directly for us but connect on a number of issues and participate in a numb
Why Error 53 and the Apple Fight against the FBI is actually Good News for Consumers
Fri, Feb 19th 2016 2:56a   Gavin Bollard
There has been a lot of pressure on Apple lately with the US government pushing for access to their systems and lots of public pressure as people react to the “Error 53” scandal. To many people’s surprise, Apple has dug their heels in on these issues and as the pressure mounts, is showing no signs of relenting. Normally I would be up on my soapbox denouncing this seemingly anti-competitive behaviour but this time I think that Apple is right to make a stand. In the past, some of the thing
A Walkthrough the Google Apps for Work Setup Process
Tue, Feb 16th 2016 6:00p   Gavin Bollard
About this Post I'm a big fan of Google Apps for work. Of the three major solutions I use on a regular basis (IBM Connections, Microsoft Office 365 and Google Apps), it's easily the simplest to set up. In fact, I'd recommend it as the number 1 solution for small to medium sized companies. I haven't tried it in a large company setting but I suspect it might be a pretty good fit there too. A Little about Timing In the recent past, getting established on the IBM ecosystem (IBM Connections),
Does Cloud Storage Offer Protection from Malware such as Cryptolocker?
Mon, Feb 15th 2016 4:05p   Gavin Bollard
Recently we had a run in with the CryptoLocker malware, you can read about it here. The malware did a fair amount of damage across our file server but it was easily rectified by rolling back to shadow copies and traditional backups of files. Of course, in writing the inevitable incident report, I began pondering the future and posed the question, Given that traditional storage is giving way to cloud storage, does cloud storage in its broadest sense reduce or even eliminate the possibility of C
A Run-in with Cryptolocker
Sat, Feb 6th 2016 8:26p   Gavin Bollard
A Little History Over the years, we've had a fairly good run when it comes to viruses and malware. Much of that I can put down to the fact that we've always used IBM Notes as our mail system and it's less susceptible to hijacking. Of course, notes only slows down the distribution (and reduces the likelihood of specific mail calls being used). It's not an effective anti-virus solution. Years ago, I used to run my anti-spam services on the mail server. There were two problems with this appro

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