|Latest 7 Posts
| How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 101
| How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 10
| How to Set up Rooms Properly in Office 365|
Tue, Feb 21st 2017 8
| Solving Some Azure Active Directory User Synchronisation Issues on Office 365 |
Sat, Feb 18th 2017 9
| OneDrive to Rule them all ... or perhaps not.|
Mon, Feb 6th 2017 8
| Getting Contacts (Not Users) out of Your Notes/Domino NAB and into Office 365 Contacts|
Sun, Jan 22nd 2017 7
| New Year, New Directions|
Sun, Jan 8th 2017 8
| How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 101
| How to Create an Auto-Response Mail Message in Lotus Notes 8.5.3+|
Wed, Feb 22nd 2012 45
| How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail|
Sun, Oct 9th 2016 18
| Restarting Agent Manager on Domino 9.0.1 may crash your server....|
Wed, Feb 18th 2015 16
| How to Embed Video into your IBM Connections Wiki|
Wed, May 11th 2016 13
| How to do Bullets and Numbering in IBM Notes|
Tue, Feb 4th 2014 12
| Chrome Remote Desktop - A Better VPN and RDP Solution|
Mon, Mar 21st 2016 11
| How to Create a Good Email Signature and Use it in IBM Verse|
Mon, Apr 18th 2016 11
| How to set IBM Verse as your Default Email Client|
Thu, Jun 9th 2016 11
| Getting your Head around the IBM Connections ID|
Tue, Feb 23rd 2016 10
||Getting your Head around the IBM Connections ID
We had a very useful meeting with IBM last week and a lot came out of it. A lot of things from that meeting will probably hit this blog in one form or another. One rather interesting topic for us was "users".
Our organisation uses a "Membership structure", meaning that while the organisation itself only has a small number of "core users", we have an enormous number of "extended users" (members) who don't work directly for us but connect on a number of issues and participate in a number of groups on a very regular basis.
It sounds like an unusual organisational structure but once you get your head around the model, you'll find that it's not only fairly common but that it's becoming more common for companies to work this way.
...and it's a great fit for IBM Connections**.
**Note that when I talk about IBM Connections, I'm talking about their Connections.Cloud product, why would I talk about anything else?
Verse Users and Contacts
One of the first things we noticed when we moved some of our test users up to verse was the absence of many of our contacts.
In IBM Notes/Domino we use two address books, one for actual employees and the other for members of other organisations. It's kind of like a central CRM (Customer Relationship Management) system. Moving up to Verse only took our staff members lists.
The problem with that is simply that we can't lookup their details easily "on the road" because they're no longer in our cloud-based "traveler". Also, we can't email them by name from verse, and we can't easily schedule meetings. It's a big problem for us.
There's apparently a way to fix this, it's something to do with the extended directory catalog but we're still working on it so I don't have any magic solutions there.
We've also discovered that in a half-migrated hybrid setup, non-verse (Notes) users can't see new entries in the personal calendars for Verse users. We're not sure if that's a problem with our specific setup or a general problem.
Back to users... what was interesting from IBM was the idea that verse and connections aren't using the same "address book". For those of us coming from a Notes/Domino background, this is rather unusual.
IBM Connections Users
Unlike Verse, there are no simple "contacts" in connections, everyone is a "user" in some form. They're either full users or "guests" of full users.
What's interesting though is that connections users are more or less unique (by email address). That's to say that an email address can only be used once in connections. A connections user logs in with their email address and a password.
The account is set up when they first use connections regardless of whether it is a guest account or a paid corporate account. If a person starts as a guest of one company and their own company later adopts connections, the password remains the same, the account is simply "upgraded" thus preserving all of their existing "connections".
It's clever and clearly IBM is banking on the features of connections "selling" the service to their "guests"; which it largely does.
There's still one problematic area. The world of Connections US and Connections Asia-Pacific seem to be disconnected. The login is shared, so you can't add a US person to the Japanese data centre because the email address has already been used but equally, you can't engage people from different data centres in the same communities.
In a global economy, this is a big problem but IBM is working on it, so hopefully it will get some priority.
The other problems from my point of view are that connections is very flat, it lacks hierarchy (nested groups). A very useful Notes feature. It also seems to lack a bit of granularity (something provided by two more great Notes/Domino features; [Roles] and Readers/Authors fields). Add something like that and there's no compelling reason to stay on Domino any more.
In the meantime, thanks to the open API in connections, there's a new breed of "Domino" app moving in to bridge those gaps between Notes and Connections.
Feb 23, 2016
| Recent Blog Posts
How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 4:01p Gavin Bollard
Following on from Part 1 where I talked about how to get rooms to show up in the room list, here's the next step where we extend the booking time from the default of 180 days. Why is there a limit?In most circumstances, a limit makes perfect sense. It stops employees from booking meeting rooms for years in advance and then leaving the company. In our case, it's actually fairly common to book the meeting schedule up to about 18 months into the future - so the 180 day (6 month) limit is quite r
How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 9:34p Gavin Bollard
One of the odd things about Office 365 is how much you have to resort to PowerShell to get things done. That's currently the case with the Office365 Groups, a recently introduced type of group that works particularly well across all of the Office365 applications. I've been setting a few things up with Office365 groups lately and I've had two instances where I needed to do some renames. Once was when the people who asked for the group changed their mind about the name and the other was when
How to Set up Rooms Properly in Office 365|
Tue, Feb 21st 2017 7:53a Gavin Bollard
You'd think that setting rooms up in Office 365 would be a simple matter of going to the Office 365 Admin console, expanding Resources, clicking on Rooms and Equipment and then using the Add Button This works but it doesn't do everything. If you want your rooms to appear in the Room List (and to show available times), you'll have to use PowerShell to put them there. Finding AnswersSo... I spent a while trying to find the answers without a whole lot of luck. I think that coming from the No
Solving Some Azure Active Directory User Synchronisation Issues on Office 365 |
Sat, Feb 18th 2017 10:46p Gavin Bollard
We started moving over to Office 365 quite a while before we decided to ditch Notes mail and move to Outlook. It was also my plan to get rid of our internal active directory server and rely solely on the cloud for authentication. As it turned out, management wanted to keep the AD server a little longer, so we've had to synchronise our onsite accounts with the Office 365 ones. The synchronisation processes immediately created duplicates (and sometimes triplicates) of users. The journey to re
OneDrive to Rule them all ... or perhaps not.|
Mon, Feb 6th 2017 12:02p Gavin Bollard
Microsoft OneDrive is great! It's easy to use too and has some really great integration into Office 2016 - which means that when you go to save or open files, instead of displaying a file dialog, it renders the folder names right into the panel. Sadly the sharepoint integration in Office 2016 is still dialog-based. On the surface, it looks like a great files storage solution but as it turns out, just like Tolkien's OneRing, beneath that shiny surface, OneDrive is mostly evil. At work, we'
Getting Contacts (Not Users) out of Your Notes/Domino NAB and into Office 365 Contacts|
Sun, Jan 22nd 2017 7:19a Gavin Bollard
Recently we've been undertaking a task to move from IBM Domino to Office 365 with particular emphasis on the mail system. One of the first big tasks is to move all of our corporate contacts from the Domino NAB over to the Contacts area of office 365. Corporate ContactsCorporate contacts, in this sense are contacts which are shared by the entire organisation. I'm not talking about actual users who will have an Office 365 licence with your company or about personal contacts, who would normally
New Year, New Directions|
Sun, Jan 8th 2017 10:11p Gavin Bollard
2017 marks the beginning of a massive shift in technology at work. We’re re-branding, we’re moving office and we're changing our technology from IBM to Microsoft. It's going to be a wild ride and I hope that you’ll stay with the blog as I delve into the new world and try to figure out what works and what doesn't. I've been on Notes/Domino since version 3.0 and I haven't used outlook at all, apart from a week in 1995 when I decided that I hated it (plus of course, the regular int
Microsoft - Clear Leaders in the Race for Digital Identity|
Thu, Nov 17th 2016 11:59p Gavin Bollard
One of the less obvious trends of the last five years has been the race to own people's "digital identities". It started in earnest with Facebook and Gmail and it soon spread to Apple and LinkedIn. More recently, we've seen Microsoft and IBM jumping on the bandwagon and I think that's when I started to realise that there was much more to this than simply "targeted advertising". Quiet Beginnings At this point, I'm not sure that all of the founding companies in this revolution fully unde
Fixing Word 2016 Crashes when Opening Older Documents with Macros on Windows 7|
Tue, Nov 15th 2016 9:01p Gavin Bollard
We have a lot of documents and they go back several decades. Many of them are still relevant today, even if they're only background to current projects. The problem is that Word doesn't like its own file formats. It won't open documents created with versions of Word earlier than 1997 and it crashes with anything saved as .DOC which contains macros. There's some solutions to these problems though; Opening Older DocumentsIt's possible to change Word 2016's settings to allow you to open
Embracing Microsoft while keeping Domino |
Tue, Nov 15th 2016 8:20p Gavin Bollard
When I first started this blog, my aim was to stay with mainly IBM (Lotus) Notes and Domino, hence the URL of DominoGavin. Things changed over the years and I've found myself wanting to talk about all manner of technology brands from Symantec to Blackberry, Google, Windows and Linux. (Hence the renaming of the blog to "Real World Computing'. Many of my most recent posts were on IBM connections. I've also tried to cover a few business IT concepts. Things are changing again and we've rea