|Latest 7 Posts
| How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 101
| How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 10
| How to Set up Rooms Properly in Office 365|
Tue, Feb 21st 2017 8
| Solving Some Azure Active Directory User Synchronisation Issues on Office 365 |
Sat, Feb 18th 2017 9
| OneDrive to Rule them all ... or perhaps not.|
Mon, Feb 6th 2017 8
| Getting Contacts (Not Users) out of Your Notes/Domino NAB and into Office 365 Contacts|
Sun, Jan 22nd 2017 7
| New Year, New Directions|
Sun, Jan 8th 2017 8
| How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 101
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| How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail|
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Wed, Feb 18th 2015 16
| How to Embed Video into your IBM Connections Wiki|
Wed, May 11th 2016 13
| How to do Bullets and Numbering in IBM Notes|
Tue, Feb 4th 2014 12
| Getting your Head around the IBM Connections ID|
Tue, Feb 23rd 2016 11
| Chrome Remote Desktop - A Better VPN and RDP Solution|
Mon, Mar 21st 2016 11
| How to Create a Good Email Signature and Use it in IBM Verse|
Mon, Apr 18th 2016 11
| How to set IBM Verse as your Default Email Client|
Thu, Jun 9th 2016 11
||The Difference Between IBM and Microsoft's Social Systems - An Analogy
We're currently in the process of trying to set up a Microsoft cloud environment. No, we're not giving up on Connections. We're straddling a couple of environments.
The Microsoft experience hasn't been overwhelming so far but that's for another post. Right now, I want to talk about some of the fundamental differences between IBM and Microsoft’s attempts to conquer the social business market.
...and what better way to tell it than an allegorical tale?
Two housesSo let's assume that instead of cloud collaboration platforms, we're talking about “houses”.
Both fulfill the same basic functions; being a "house" for your data and a place where the people that live there (and invited guests) can access that data.
The real difference is in the way that the two companies have gone about preparing their homes.
The Engineer's House
One company, let's call them the engineers, have focused on infrastructure. They've added rooms, strengthened foundations and rewired the building. Sure, not everything works and they're forever fixing things but it's a pretty capable house with lots and lots of rooms.
Unfortunately, while the foundations are excellent, the general look of the house leaves a lot to be desired. It's not comfortable to live in because there's been very little work on the visible parts of the house.
The Designer House
The other house is being built by designers. They've found a nice “square tile” theme to go with and they've been spreading it to every room.
Living in this house is easy and comfortable. Once you get used to the look, it's pretty easy to get around.
Of course, there's not enough bedrooms for everyone and there are plenty of things that look like doors but turn out to be just paintings of doors in places where future rooms might one day be.
Two Different ApproachesThese two approaches are both valid in today's software world. After all, nobody can build everything at once.
Modern software operates on the principle of partial deployment followed by constant incremental upgrades (thanks for that Google!!)
It's now considered okay to ship incomplete and/or buggy software and keep patching and upgrading it as you find time to work on it.
The question is, if your software is going to be incomplete, what bits would you prefer to be incomplete (and constantly changing)? The foundations or the user interface?
IT and Shadow IT.In our house analogy, the IT department are like the surveyors who go into the house and hammer at the walls testing the strength of the house. They also have to test the appliances to determine what works and what doesn't.
Most IT departments are trained to see the big picture, so they'll especially be looking out for stability, versatility, security and recovery. Usability is important too but it's traditionally an area where IT, partly because it's staffed by techies, tends to be less diligent.
Shadow IT are the other departments who want to make IT decisions without involving the proper IT resources. Shadow IT aren’t qualified and they aren't experienced in these matters. As a result, they are more concerned with appearances and apparent functionality than they are with safety, security and stability.
It's fine to let shadow IT help look for new systems but it's important to make sure that no major business decisions are made without proper qualified IT involvement. The best houses are not always the prettiest ones.
Sep 19, 2016
| Recent Blog Posts
How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 4:01p Gavin Bollard
Following on from Part 1 where I talked about how to get rooms to show up in the room list, here's the next step where we extend the booking time from the default of 180 days. Why is there a limit?In most circumstances, a limit makes perfect sense. It stops employees from booking meeting rooms for years in advance and then leaving the company. In our case, it's actually fairly common to book the meeting schedule up to about 18 months into the future - so the 180 day (6 month) limit is quite r
How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 9:34p Gavin Bollard
One of the odd things about Office 365 is how much you have to resort to PowerShell to get things done. That's currently the case with the Office365 Groups, a recently introduced type of group that works particularly well across all of the Office365 applications. I've been setting a few things up with Office365 groups lately and I've had two instances where I needed to do some renames. Once was when the people who asked for the group changed their mind about the name and the other was when
How to Set up Rooms Properly in Office 365|
Tue, Feb 21st 2017 7:53a Gavin Bollard
You'd think that setting rooms up in Office 365 would be a simple matter of going to the Office 365 Admin console, expanding Resources, clicking on Rooms and Equipment and then using the Add Button This works but it doesn't do everything. If you want your rooms to appear in the Room List (and to show available times), you'll have to use PowerShell to put them there. Finding AnswersSo... I spent a while trying to find the answers without a whole lot of luck. I think that coming from the No
Solving Some Azure Active Directory User Synchronisation Issues on Office 365 |
Sat, Feb 18th 2017 10:46p Gavin Bollard
We started moving over to Office 365 quite a while before we decided to ditch Notes mail and move to Outlook. It was also my plan to get rid of our internal active directory server and rely solely on the cloud for authentication. As it turned out, management wanted to keep the AD server a little longer, so we've had to synchronise our onsite accounts with the Office 365 ones. The synchronisation processes immediately created duplicates (and sometimes triplicates) of users. The journey to re
OneDrive to Rule them all ... or perhaps not.|
Mon, Feb 6th 2017 12:02p Gavin Bollard
Microsoft OneDrive is great! It's easy to use too and has some really great integration into Office 2016 - which means that when you go to save or open files, instead of displaying a file dialog, it renders the folder names right into the panel. Sadly the sharepoint integration in Office 2016 is still dialog-based. On the surface, it looks like a great files storage solution but as it turns out, just like Tolkien's OneRing, beneath that shiny surface, OneDrive is mostly evil. At work, we'
Getting Contacts (Not Users) out of Your Notes/Domino NAB and into Office 365 Contacts|
Sun, Jan 22nd 2017 7:19a Gavin Bollard
Recently we've been undertaking a task to move from IBM Domino to Office 365 with particular emphasis on the mail system. One of the first big tasks is to move all of our corporate contacts from the Domino NAB over to the Contacts area of office 365. Corporate ContactsCorporate contacts, in this sense are contacts which are shared by the entire organisation. I'm not talking about actual users who will have an Office 365 licence with your company or about personal contacts, who would normally
New Year, New Directions|
Sun, Jan 8th 2017 10:11p Gavin Bollard
2017 marks the beginning of a massive shift in technology at work. We’re re-branding, we’re moving office and we're changing our technology from IBM to Microsoft. It's going to be a wild ride and I hope that you’ll stay with the blog as I delve into the new world and try to figure out what works and what doesn't. I've been on Notes/Domino since version 3.0 and I haven't used outlook at all, apart from a week in 1995 when I decided that I hated it (plus of course, the regular int
Microsoft - Clear Leaders in the Race for Digital Identity|
Thu, Nov 17th 2016 11:59p Gavin Bollard
One of the less obvious trends of the last five years has been the race to own people's "digital identities". It started in earnest with Facebook and Gmail and it soon spread to Apple and LinkedIn. More recently, we've seen Microsoft and IBM jumping on the bandwagon and I think that's when I started to realise that there was much more to this than simply "targeted advertising". Quiet Beginnings At this point, I'm not sure that all of the founding companies in this revolution fully unde
Fixing Word 2016 Crashes when Opening Older Documents with Macros on Windows 7|
Tue, Nov 15th 2016 9:01p Gavin Bollard
We have a lot of documents and they go back several decades. Many of them are still relevant today, even if they're only background to current projects. The problem is that Word doesn't like its own file formats. It won't open documents created with versions of Word earlier than 1997 and it crashes with anything saved as .DOC which contains macros. There's some solutions to these problems though; Opening Older DocumentsIt's possible to change Word 2016's settings to allow you to open
Embracing Microsoft while keeping Domino |
Tue, Nov 15th 2016 8:20p Gavin Bollard
When I first started this blog, my aim was to stay with mainly IBM (Lotus) Notes and Domino, hence the URL of DominoGavin. Things changed over the years and I've found myself wanting to talk about all manner of technology brands from Symantec to Blackberry, Google, Windows and Linux. (Hence the renaming of the blog to "Real World Computing'. Many of my most recent posts were on IBM connections. I've also tried to cover a few business IT concepts. Things are changing again and we've rea