|Latest 7 Posts
| Thoughts on the Microsoft Surface Book 4|
Mon, Jun 19th 2017 5
| How to Split SharePoint Document Libraries to Simplify Synching|
Sun, Apr 30th 2017 4
| Using SharePoint with OneDrive as a File Server (for Ex-Domino Admins and Traditionalists)|
Mon, Apr 24th 2017 6
| Migrating Mail from IBM Notes and Verse to Microsoft Outlook on Office 365 - Part 2|
Tue, Apr 4th 2017 11
| Migrating Mail from IBM Notes and Verse to Microsoft Outlook on Office 365 - Part 1|
Fri, Mar 31st 2017 4
| How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 5
| How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 6
| How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail|
Sun, Oct 9th 2016 43
| Fixing Word 2016 Crashes when Opening Older Documents with Macros on Windows 7|
Tue, Nov 15th 2016 32
| How to Create an Auto-Response Mail Message in Lotus Notes 8.5.3+|
Wed, Feb 22nd 2012 25
| How to Create a Good Email Signature and Use it in IBM Verse|
Mon, Apr 18th 2016 18
| How to set IBM Verse as your Default Email Client|
Thu, Jun 9th 2016 16
| A Walkthrough the Google Apps for Work Setup Process|
Tue, Feb 16th 2016 15
| Restarting Agent Manager on Domino 9.0.1 may crash your server....|
Wed, Feb 18th 2015 13
| Migrating Mail from IBM Notes and Verse to Microsoft Outlook on Office 365 - Part 2|
Tue, Apr 4th 2017 11
| How to do Bullets and Numbering in IBM Notes|
Tue, Feb 4th 2014 10
| Good Resources for Support with IBM Connections and Verse 2: Official Channel Web Sites|
Tue, Aug 2nd 2016 10
||How to Use Microsoft Outlook with Your IBM Verse (in the cloud) Mail
So, all the newcomers in your company want to use outlook? IBM have put a lot of work into making the Notes client look and feel like outlook and they've given us Verse which is an acquired taste but if you like Google's inbox, it's good.
Unfortunately, there's just just no pleasing some people.
If you don't have Notes and Domino apps, then there's nothing at all holding you back. Nobody without Notes/Domino applications (or perhaps a huge investment in IBM Connections) should be using IBM's mail offerings.
On the other hand, if you do have apps for which there's no equivalent in the Microsoft world, here's another option that you might want to try...
Give your users Outlook but point it to their Verse Mail. That way, you can concentrate on either migrating your apps to another environment or webifying them to the extent that there's no reason to use the notes client.
In this post, I want to discuss how to access Outlook mail - Note, this isn't a migration and you can seamlessly switch between Verse and Outlook whenever you want.
This is Cloud - You Can't Do it Alone
First of all, it's important to remember that since we're dealing with Cloud systems, you can't do anything significant without raising an IBM Support Request
. Our mistake was to read the instructions online and assume that we could do the steps - we even added a quick script to add the required extra data to the person records in the address book.
Unfortunately, you can't do this one by yourself. You have to get the cloud team on it.
So, logon to the support portal and raise a request for them to add the IBM Mail Support for MS Outlook (IMSMO) entitlement. You'll have to specifically mention the users that you want to give access to.
When IBM gets back to you and says it's done, you'll need to go into the Admin area on your IBM Connections portal;
- Login to IBM Connections
- Click on Admin, then Manage Organisation (Top right corner)
- Click User Accounts on the left hand side.
- Locate your user and open their record.
- Click past the first page to your user's subscriptions page.
- You'll find a new option called MS Outlook Access. Click it.
- Click Next and then finish to make your changes permanent.
...And you'll need to download the IMSMO Client
To do this, go to the IBM Connections portal;
- Click on your profile picture (top left corner)
- Choose Downloads and Setup.
- This takes you to a long and uncomfortably unexplained screen.
- The option to look for is called Software Download for IBM Notes Client and Other Entitled On-Premises Software (that wasn't obvious until you eliminated all the other choices - Who writes these titles?).
- In the "Find by Search Text" part of the downloads screen, type IMSMO and choose the option that appears.
The one you want is the Client, so choose this and Agree to the licensing and click download.
Then ... if you're like me, do the whole thing again because IBM defaults to the unsupported (I use Chrome) Java-based IBM Download director instead of http ... grrr IBM.
Your download should start.
Install the IMSMO Client
So, once you've got your executable downloaded, it's simply a matter of running the executable to install it. It's just a standard install, with mostly, "next, next, next" options. The installer will need to pause and install the Visual Studio 2010 Tools for Office Runtime but it's a quick 38MB download and just a matter of clicking install
Once it's all installed, you can start Microsoft Outlook.
Configuring Microsoft Outlook
This bit needs to be done on the target person's computer.
Start Microsoft Outlook. In my case, I'm using Outlook 2016 because we have an Office 365 entitlement. Presumably you can use other options though.
- At the Welcome to Microsoft Outlook dialog box, click Next.
- At "Do you want to setup outlook to connect to an email account?", choose Yes and click next.
- At the next screen, ignore the detail and choose Manual Setup or Additional Server types and click next.
- Choose Other, then IBM Mail Sync (if this option isn't visible, you didn't install the software properly), then click Next.
- On the next screen, you need to put in your name and email address.
- Then choose the server type of IBM Connections Cloud and click Next.
- The IBM Mail/Connections login page will appear in a window. It's not pretty but it works. Type your email and password.
- If all goes well, you should see a screen of green buttons. If these buttons are red, there's probably a problem with the cloud configuration (you get red buttons if you try to use the connector without having set up the entitlement).
And now you upgrade...
For some reason, IBM doesn't provide you with the latest version of IBM Mail Sync, so you'll be prompted to upgrade as soon as you're connected. You need to do this because your users probably won't have a clue ... and they'll keep getting prompted.
The order of these next steps is important;
- Click Yes on the IBM download prompt (you want it to fetch the software).
- In the meantime, outlook will prompt you to restart it and there's a finish button that needs to be clicked there too.
- The IBM Message will float above everything else. DON'T CLICK IT - It will fail if you just go clicking because it can't touch outlook while it's open.
- Move the IBM message out of the way and switch to Outlook.
- Click Close on the What's New Message
- Your computer will start to Synch.
- Close Microsoft Outlook.
- Now Click YES on the IBM Installation - it will walk you through another setup. Luckily again this is a Next, Next, Finish type install and it only takes a minute.
- Now you can start outlook again.
So far, it all seems to work well. I've noticed a couple of things though;
- It takes slightly longer for mail to reach outlook (or to come from outlook) than it does for Notes (and much longer than Verse).
- When composing a mail ONLY the local address book is available - other ones cannot be selected from.
- Only local email addresses and groups will work - It's not just that they don't display. You can't use them. Of course, there are lots of ways to import existing contacts via CSV etc. It's simply that if you have a central contacts system, it's not going to work properly in outlook.
You've now moved over to outlook.... enjoy the "new world" where of course the grass is greener.
Oct 09, 2016
| Recent Blog Posts
Thoughts on the Microsoft Surface Book 4|
Mon, Jun 19th 2017 9:40p Gavin Bollard
I've spent the last couple of months on Microsoft's Surface Book 4 (i7) and I've had enough time to form an opinion. I generally hate laptops but I've found the Surface Book to be fast enough and easy enough to do the majority of my work on. The touchscreen is very responsive and I love being able to detach the tablet from the base - though admittedly, I rarely have a good business reason to do it. We ordered around 45 of the devices all at once. One was DOA and another had batteries in th
How to Split SharePoint Document Libraries to Simplify Synching|
Sun, Apr 30th 2017 10:54p Gavin Bollard
In my last post, I talked about how you need to split your SharePoint document libraries into smaller chunks in order to synch them. In this post, I'm going to assume that you made the same mistake that I made and put too many documents into the one document library. In my case, I have an IT Team SharePoint site which holds all of our IT documents. It makes sense to keep all our IT documents together. For the most part, the site doesn't need to be synched anywhere because it's mostly a stora
Using SharePoint with OneDrive as a File Server (for Ex-Domino Admins and Traditionalists)|
Mon, Apr 24th 2017 6:33a Gavin Bollard
Over the past few months, I've been looking at a whole range of options to do with file storage on the basis that Microsoft's OneDrive simply doesn't do what we need. The whole time of course, I've been unable to shake the feeling that Microsoft should be offering something that already covers this space. After all, file sharing is one of the major "tentpoles" in most Windows networks. As it turns out, SharePoint is the answer to this - and it works well if it's playing nicely with OneD
Migrating Mail from IBM Notes and Verse to Microsoft Outlook on Office 365 - Part 2|
Tue, Apr 4th 2017 6:14a Gavin Bollard
Last time on Real World Computing, I talked about migrating mail from IBM Notes and Verse to Microsoft Office 365. Now it's time for Part 2. Mail RoutingWe did routing in two parts. Initially we had MX records for both IBM and Microsoft with Microsoft having the higher number (which means lower priority). After the cutover date we switched the priorities so that Microsoft Office 365 had the higher priority. One of the cool things about Microsoft’s setup is that they give you two domains, o
Migrating Mail from IBM Notes and Verse to Microsoft Outlook on Office 365 - Part 1|
Fri, Mar 31st 2017 11:05p Gavin Bollard
It was always just a matter of time. Eventually we were going to have to make the jump from IBM to Microsoft. It's not that IBMs software isn't good. It's very good. It's simply that IBM is the Beta to Microsoft's VHS. Technically the IBM product line is far superior but on the surface, IBMs poor UI will never match the incredible pull of Microsoft's polished Office 365 offerings. We're just finishing a mail migration from IBM Notes/Verse to Microsoft Outlook, which we did entirely in-ho
How to Set up Rooms Properly in Office 365 - Part 2 (Extending Booking Time)|
Tue, Mar 21st 2017 4:01p Gavin Bollard
Following on from Part 1 where I talked about how to get rooms to show up in the room list, here's the next step where we extend the booking time from the default of 180 days. Why is there a limit?In most circumstances, a limit makes perfect sense. It stops employees from booking meeting rooms for years in advance and then leaving the company. In our case, it's actually fairly common to book the meeting schedule up to about 18 months into the future - so the 180 day (6 month) limit is quite r
How to use PowerShell to Change the Email Address of Office 365 Groups|
Fri, Mar 10th 2017 9:34p Gavin Bollard
One of the odd things about Office 365 is how much you have to resort to PowerShell to get things done. That's currently the case with the Office365 Groups, a recently introduced type of group that works particularly well across all of the Office365 applications. I've been setting a few things up with Office365 groups lately and I've had two instances where I needed to do some renames. Once was when the people who asked for the group changed their mind about the name and the other was when
How to Set up Rooms Properly in Office 365|
Tue, Feb 21st 2017 7:53a Gavin Bollard
You'd think that setting rooms up in Office 365 would be a simple matter of going to the Office 365 Admin console, expanding Resources, clicking on Rooms and Equipment and then using the Add Button This works but it doesn't do everything. If you want your rooms to appear in the Room List (and to show available times), you'll have to use PowerShell to put them there. Finding AnswersSo... I spent a while trying to find the answers without a whole lot of luck. I think that coming from the No
Solving Some Azure Active Directory User Synchronisation Issues on Office 365 |
Sat, Feb 18th 2017 10:46p Gavin Bollard
We started moving over to Office 365 quite a while before we decided to ditch Notes mail and move to Outlook. It was also my plan to get rid of our internal active directory server and rely solely on the cloud for authentication. As it turned out, management wanted to keep the AD server a little longer, so we've had to synchronise our onsite accounts with the Office 365 ones. The synchronisation processes immediately created duplicates (and sometimes triplicates) of users. The journey to re
OneDrive to Rule them all ... or perhaps not.|
Mon, Feb 6th 2017 12:02p Gavin Bollard
Microsoft OneDrive is great! It's easy to use too and has some really great integration into Office 2016 - which means that when you go to save or open files, instead of displaying a file dialog, it renders the folder names right into the panel. Sadly the sharepoint integration in Office 2016 is still dialog-based. On the surface, it looks like a great files storage solution but as it turns out, just like Tolkien's OneRing, beneath that shiny surface, OneDrive is mostly evil. At work, we'