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Latest 7 Posts
Episode 24 - Bob Hallewell on Expert Messaging
Mon, Feb 20th 2012 121
Connections Customer Reference Videos
Thu, Jan 26th 2012 114
Video from Lotusphere regarding IBM Champions, Social Software Benefits, User Adoption, and More
Sun, Jan 22nd 2012 100
User Adoption - The Final Frontier
Sat, Jan 21st 2012 106
Lessons Learned from A Year of Getting Social and Doing Business
Wed, Dec 7th 2011 98
Episode 23 - J.L. Valente on blueKiwi
Wed, Nov 23rd 2011 121
Episode 22 - Jonathan Griep on Lotus Live
Fri, Nov 11th 2011 121
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Episode 009 - Patrick O’Keefe on Managing Online Forums, Twitter for Business, Walmart Getting into Social Media, and Tweetdeck - Would You Buy It?
Sun, May 15th 2011 200
Episode 22 - Jonathan Griep on Lotus Live
Fri, Nov 11th 2011 121
Episode 23 - J.L. Valente on blueKiwi
Wed, Nov 23rd 2011 121
Episode 24 - Bob Hallewell on Expert Messaging
Mon, Feb 20th 2012 121
Connections Customer Reference Videos
Thu, Jan 26th 2012 114
User Adoption - The Final Frontier
Sat, Jan 21st 2012 106
Video from Lotusphere regarding IBM Champions, Social Software Benefits, User Adoption, and More
Sun, Jan 22nd 2012 100
Episode 19 - Vassil Mladjov on Blogtronix
Wed, Aug 24th 2011 98
Lessons Learned from A Year of Getting Social and Doing Business
Wed, Dec 7th 2011 98
Episode 20 - Bernie Leung on Social at MWLUG
Tue, Oct 4th 2011 82


Episode 004 of Get Social, Do Business- Look, We Found An Actual Customer in The Wild
Lisa Duke    



Download episode as MP3


Guests for the week:
Joyce Davis

I’m community manager for IBM in the Collaboration Solutions or “Lotus” division. I’ve “bled yellow” since 1983 when I used Lotus 1-2-3 version 1A for DOS to manage the WW Technical Education course schedule as an IBM co-op. (I was an infant, of course.) I joined Lotus fulltime in 1993. I have a degree from Univ. of Texas in Sociology. All those who questioned the value of my degree can now SUCK IT thanks to the social business movement! :-) I’ve worked in MANY different roles at IBM over the last 18 years including technical support, people management, project management, communications, program management and now community management. I’m a mom, wife, flutist, Apple fangirl, and social network addict. Although I wasn’t born in Austin, I got here as fast as I could about 35 years ago. (I figure rather than go into detail on my job role, I’ll just answer that when you ask me about it.)

Cianna Stewart
(please insert your bio here)
Cianna has created communities offline and online for politics, health, dance and business. She has been playing with various online tools to build communities since the mid-1990s. She’s combining this with her background in viral and social marketing in her current roles designing social media campaigns for large brands. She’s also an entrepreneur and is excited about all the new tools available online to connect people and what they love.  She is constantly curious about life and all the people who live it - and is always getting involved in new projects.

Deborah Reale
Deborah Reale has twenty years of experience in Business Management developing strategies covering the construction, retail, food & beverage and public relations industries. Currently, she serves as the Social Media Manager at Reed Construction Data.  In addition, Deborah is pursuing a PhD in Business Administration with a concentration on Information Systems and Marketing.

______________________________________________________________________________________
I.  Topics
A. Joyce, tell us about being a community manager (blogger wrangler) for IBM?
Cianna on building communities.

Deborah, Reed Construction Data has been a leader in using social media to reach out.  Can you tell us a bit about your strategy?  How did you choose the platforms?  How are you evaluating your efforts? Which social media tools do you think provide the most value in helping you discover new projects/gain new clients?

Twitter Search http://search.twitter.com
Radian 6 http://www.radian6.com
Google Alerts http://www.google.com/alerts
Klout Score http://klout.com/kscore
The Thank You Economy by Gary Vaynerchuk   http://thankyoueconomybook.com/

B. I attended a party recently and many people there were talking about turning off their cable or satellite TV and replacing it with Netflix, etc.  Is this a growing trend?  Is TV as we know it going away?

II.  News
Cianna - thoughts from SXSW?
__________________________________________________________________

Guests:  please list your contact info and details on something you want to promote (event, client website, etc)


Joyce Davis
  • www.twitter.com/jadintx
  • www.facebook.com/joyceanndavis
  • http://bit.ly/ux4ics - ICS User Experience Community; I encourage everyone to join our community (instructions on that page) to receive invitations to our monthly meetings and to connect with other Lotus enthusiasts!
  • IBM Champions program will be launch for Lotus in April. Although our page isn’t live yet, you can check out the IBM Champions page for Information Management to get an idea of how it will work.


Deborah Reale

Twitter: www.twitter.com/reedconstrdata & www.twitter.com/dmreale
LinkedIn: Deborah Reale
Facebook: Reed Construction Data

Cianna Stewart

Twitter: @cianna & @8foldlabs
LinkedIn: Cianna Stewart
http://www.ciannastewart.com
http://www.8foldlabs.com

Lisa
:
Twitter:  @lisaduke
LinkedIn:  http://www.linkedin.com/in/lisaduke
Facebook:  http://www.facebook.com/lisaduke
Facebook for STS:  http://www.facebook.com/simplifiedtech


Events Page: http://www.simplified-tech.com/events for a link to register for Get Social Atlanta, an overview of what’s new with IBM Collaboration Solutions at the Georgia Aquarium (formerly Lotusphere Comes to You).

Books so nice I bought them twice - email info@simplified-tech.com with a question for our next podcast & be entered in a drawing to win a copy of  The 7 Habits of Highly Effective People by Stephen R. Covey.

---------------------
http://feed.getsocialdobusiness.com/~r/GetSocialDoBusiness/~3/bImtM67X-i0/episode-004-of-get-social-do-business-look-we-found-an-actual-customer-in-the-wild
Apr 05, 2011
52 hits



Recent Blog Posts
121


Episode 24 - Bob Hallewell on Expert Messaging
Mon, Feb 20th 2012 4:30p   lisa.duke@simplified-tec
Download episode as MP3 Bob Hallewell, Expert Messaging Bob has a background in IT, training, psychology and likes collecting communication skills. He has focused on how organisations use email for the last 12 years, and his aim is to build a revolution in how we’re all using email. Topics People hate email, but isn’t that just because it contains work for them to do? Isn’t doing those tasks their job? Yes - doing the tasks is the job not doing the email. Email shou [read] Keywords: connections application email google social software twitter
114


Connections Customer Reference Videos
Thu, Jan 26th 2012 10:58a   lisa.duke@simplified-tec
I had a potential client ask me for Connections Customer References the other day, and while there are some text ones... well, let's just say text is so last year. Here are some great videos I found: CEMEX Colgate-Palmolive Cardiff University Rheinmetall If you know of some other good ones, please feel free to add them in the comments. [read] Keywords: connections social software
100


Video from Lotusphere regarding IBM Champions, Social Software Benefits, User Adoption, and More
Sun, Jan 22nd 2012 4:43p   lisa.duke@simplified-tec
Adam Brown from ISW in Australia, Mikkel Heisterberg from Intravision ApS in Denmark, and I were invited to be part of a roundtable discussion on the benefits of being an IBM Champion, the benefits of social software, the challenges of user adoption, and real world use cases and wins from our customers. Thanks to IBM for letting us participate - we all enjoyed it! I hope you find the video interesting. Roundtable Discussion from Lotusphere [read] Keywords: ibm lotusphere social software
106


User Adoption - The Final Frontier
Sat, Jan 21st 2012 4:10p   lisa.duke@simplified-tec
As an IBM Champion, I got the opportunity to write a guest post for the Social Business Insights Blog while I was at Lotusphere this year. My hope was that it would start IT Managers thinking about the steps beyond implementation for new Enterprise Social Software. Here's the link - I hope you find it helpful! User Adoption - The Final Frontier [read] Keywords: connections ibm lotusphere enterprise social software
98


Lessons Learned from A Year of Getting Social and Doing Business
Wed, Dec 7th 2011 8:10a   lisa.duke@simplified-tec
If you will be attending Social Connections II in Cardiff this Friday... spoiler alert! Everyone else, read on. Top Ten Things I've Learned from a Year of Getting Social and Doing Business 1. External social media participation shortens sales cycles by building trust and proving competence. 2. Social media allows small businesses to act like big businesses and requires big businesses act more like small businesses. 3. You can't just "do" social media a [read] Keywords: collaboration connections email
121


Episode 23 - J.L. Valente on blueKiwi
Wed, Nov 23rd 2011 11:11a   lisa.duke@simplified-tec
Download episode as MP3 J.L. Valente In January 2011, JL Valente was appointed Chairman and CEO to bring additional enterprise software leadership to the blueKiwi team. His software experience spans over 25 years at an international level in the software industry. Prior to blueKiwi, JL was President and CEO of RiverMuse, an IT Operations software start-up and before that executive Chairman of CITTIO, a network & system management software start-up. He also led the Americas Operations [read] Keywords: connections lotus application consulting desktop development email enterprise google integration iphone linking mobile network social software




121


Episode 22 - Jonathan Griep on Lotus Live
Fri, Nov 11th 2011 9:36a   lisa.duke@simplified-tec
Download episode as MP3 Jonathan Griep, President, JPG Consulting, Inc. Jonathan Griep is currently president of JPG Consulting, Inc. An MIT trained engineer, he has 30 years of experience solving problems for customers. He started his career developing integrated circuits for Honeywell, Motorola and Fairchild but found software to be so compelling he switched over to doing software development in the late ‘80s and has never looked back. He started his own firm, JPG Consulting, [read] Keywords: admin connections domino ibm inotes lotus notes notes client quickr application applications consulting development email enterprise google instant messaging microsoft server twitter
66


Episode 21 - Michael Sampson and Sharon Bellamy on User Adoption
Tue, Oct 18th 2011 7:55a   lisa.duke@simplified-tec
Download episode as MP3 Michael Sampson is a Collaboration Strategist. His passion is helping organizations to make collaboration work, when their employees have to work together effectively and efficiency while separated by distance and time. Michael advises end-user organizations in New Zealand, Australia, the United States, and Europe. Michael is the author of three books on collaboration — Seamless Teamwork, SharePoint Roadmap for Collaboration, and User Adoption Strategies †[read] Keywords: collaboration connections ibm lotus quickr sametime application consulting desktop google microsoft network sharepoint social software twitter
82


Episode 20 - Bernie Leung on Social at MWLUG
Tue, Oct 4th 2011 6:10a   lisa.duke@simplified-tec
Download episode as MP3 Bernie Leung is the President of MESA Technology. He had this company for over 15 years. Bernie started out as an Electrical engineer. He has always been a “bleeding edge” guy. He was one of those guys that insisted on getting departmental computing back in the days when computing was in a raised floor glass room. In 2003, he wrote a piece of software that he called MyLifeCircle. It was one of the first social networking software. But we didn’t know [read] Keywords: collaboration ibm lotus application community consulting google linkedin networking podcast twitter
98


Episode 19 - Vassil Mladjov on Blogtronix
Wed, Aug 24th 2011 8:47a   lisa.duke@simplified-tec
Download episode as MP3 Vassil Mladjov Vassil is a life-long entrepreneur with nearly 20 years of executive and high-tech experience. His companies have focused on innovative business collaboration using the latest web and media technologies. From his experience in the industry, Mladjov recognized the shortcomings of existing collaborative systems and founded Blogtronix. His goal of using Web 2.0 tools to enhance such systems, and to improve communication both inside and outside of an o [read] Keywords: admin administration collaboration connections application community consulting development email enterprise facebook google integration interface linkedin mobile outlook security skype twitter web 2.0 wiki




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