Wed, Oct 2nd 2013 10:11a Graham Acres Being in the same time zone as Bruce, and one of the last to see the sunrise today, many others have already offered the reasons why we are thanking Bruce for all he has done for our community, so I will simply say that I echo their thoughts, comments, and thanks enthusiastically. Bruce, we all very much appreciate everything you have done.
I want to offer something else, on a much deeper level. I read today that Bruce has been chairman of OpenNTF since 2001. Many know he lost his daught [read] Keywords: ibm
A Challenging Customer Experience with Lessons for All
Mon, May 13th 2013 12:12p Graham Acres I had what I would call a less than satisfying online customer experience over the weekend that has a good lesson that I'd like to share. The time has come for me to replace my laptop, and as much as I would love to move to Apple I was forced to put that move off until next time. So without naming the vendor, and it's someone we all know, I headed off to their web site to make my purchase.
I had done some research prior to making the purchase decision, so all I had to do was log in a [read] Keywords: apple
Follow up to my Spark Ideas Talk on Why I Ride My Bike
Tue, Feb 19th 2013 8:09a Graham Acres This is a follow up to my talk at the Nerd Girls Spark Ideas session at IBM Connect 2013.
Six minutes does not give one even enough time to begin to share some of this story, and a single blog post won't do it justice either, but I want to at least fill in some of the blanks and make more clear some of the thoughts I wanted to convey in my talk. Riding the bike in the Ride to Conquer Cancer became a way for me and my family to heal from the loss of our daughter, who is also a sister, [read] Keywords: ibm
A Happy Lotusphere Mistake
Thu, Jan 24th 2013 10:13a Graham Acres I had a happy mistake happen at Lotusphere last year that I hope to repeat at Connect this year. You may recall that just prior to Lotusphere 2012 there was a big announcement regarding the XPages Extension Library and the ability to use relational databases as back ends to XPages applications. Going into Lotusphere I had decided that I wanted to find out as much as I could about this to bring back to my clients.
Anyone who is a veteran of Lotusphere knows the pile of paper that is includ [read] Keywords: collaboration
Domino Designer Working Sets Standoff
Tue, Jan 24th 2012 8:59a Graham Acres I just tried to open my mail file in Domino Designer and received a prompt to add it to the current working set I was in. Before I had a chance to choose, I received the classic 'waiting for operation to finish' dialog. The problem is that the 'User Operation is Waiting' dialog has focus, which doesn't allow me to make the selection in the Domino Designer dialog. I am at a standoff that I suspect only a reboot will resolve. Anyone else run into this? [read] Keywords: domino
Lotusphere 2012 - Going In
Sun, Jan 8th 2012 9:25p Graham Acres Some thoughts going into Lotusphere 2012. This will be my 6th Lotusphere. I have been to LS 1997, 1998, 2000, 2010 and 2011. The break between 2000 and 2010 was not necessarily my choice, and it was a fun experience to compare the things that were the same and the things that had changed over 10 years. First of all, in 2000 people had been predicting the demise of Lotus Notes, so when I hear it now I pay less attention than before. The signs point in that direction unfortunately, but for no [read] Keywords: domino