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“Last Chance” for Something I’ve Already Booked
Gregg Eldred    

I never seem to really understand the need for a “last chance” e-mail, one that should never have been sent. For example:


The reservations system knows that I am registered for this event. It also knows that I have exercised an option to have a discount applied to the registration. The reservations system knows all of this and more about me. Yet, some other system feels it’s important to remind me of an action that I have already performed.

I really don’t understand.

Oh, I’m certain someone will point out to me that there are two/three/hundred’s of systems that handle a conference and it’s reservations systems. That, perhaps, none of those systems talk to one another. If that is the case, it strikes me as very odd, considering how “silos” are bad. It’s funny that not one of those systems could spit out a “confirmed reservations” list and another system compare that output to a “who has attended in the past but not yet registered” list. The result could be a better mailing. That same process could feed the next day’s telemarketing campaign, so that registered attendees are not bothered by some nut trying to sell something that has already been purchased.

Which brings me to my final issue:


What the heck is this? Still a work-in-progress?

I understand that this is not a site that is run or maintained by the conference organizer, however it is a representation of your organization. Further, the running of the site and all of its content must have your approval, after all, it is using your name, your conference name, and your logo.

Regardless of the number of pestering e-mails and calls and the “still in progress” landing page, I will be attending Lotusphere Connect 2013. I hope to see you there.

Dec 12, 2012
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Recent Blog Posts

IBM ConnectED 2015: A Few Problems
Fri, Dec 12th 2014 1:00p   Gregg Eldred
After giving this topic some thought, and soliciting some comments, it isn’t news that IBM has a few image problems with ConnectED. One could make the argument that these problems started a couple of years ago. As it is, this being the last (IMHO) conference for this particular IBM software group in Orlando, here are a few problems with ConnectED 2015: If you change the name of something, you will instantly lose a percentage of the customers you had attending. Remember all that goodwill, [read] Keywords: connections ibm lotus lotusphere linkedin planetlotus planetlotus.org twitter

Forbes: How to Fix IBM
Fri, Oct 24th 2014 8:03a   Gregg Eldred
I’ve been waiting for this article, since IBM announced that they were abandoning their 2015 plan (I think that a lot of people were calling it “Death March 2015″). The money quote comes early in the article: IBM forgot the most important part of running a business.  While shareholder value is important, it is customers that make business possible. On Global Services: IBM’s Global Services have seen the worst cost cuts and the most layoffs.  These cuts have hurt many of IBM [read] Keywords: ibm apple applications google microsoft mobile

iOS 8 and Traveler
Tue, Sep 9th 2014 7:13a   Gregg Eldred
A new TechNote, published yesterday, outlines iOS 8 and Traveler issues/responses. The good news: If you are currently on Traveler 8.5.3 UP2 or later, you are ready. If you’re on Traaveler 9.0.1 IF5 or IF6, you are really ready (those versions recognize iOS 8 devices). But watch the TechNote for notification of any Interim Fix that addresses iOS 8 specific issues. [read] Keywords: ibm traveler

Golf as “Exercise?”
Wed, Aug 20th 2014 2:20p   Gregg Eldred
Last week, from Thursday to Saturday, I was again asked to play in an annual Ryder Cup. It pits a team from Ohio against one from Michigan (Ohio State versus Michigan/Michigan State, or more accurately, friends from the states of Michigan and Ohio). I, again, played on the Michigan team. They need me to round out the number of players and also, so that I can play with my friend, Steve. The format is Thursday, 36 holes, Friday, 36 holes, Saturday, 18 holes. Or, 90 holes in 3 days. The actual tour [read] Keywords:

A Lesson From Riding New Mexico and Colorado
Wed, Jul 9th 2014 10:40a   Gregg Eldred
This past weekend, I took an opportunity to ride New Mexico and Colorado. Let me first say that to prepare for travel, you look at the weather forecast in northwest New Mexico and see that it will be 98°F (36.6°C). You then bring the proper gear for such a temperature. This means: half helmet, sunglasses, mesh armored jacket, Kevlar and armored riding jeans, and light gloves. You allow a family member, who also rides, to decide on the route. Through the good graces of the father-in-law-to-be, [read] Keywords: google profile wiki

Dash4Dosh 2014: Let’s All Laugh
Mon, Jun 9th 2014 2:00p   Gregg Eldred
For your enjoyment, some random pictures from Denmark, Sweden, and Norway. First up, Chris pitching his tent. Yes, the photo looks grainy, but that isn’t the fault of the photographer, it was raining. In an epic fashion. Doesn’t he look happy that he will be “sleeping” in a tent? I found Paul’s toilet in a Statoil station: And Paul’s bike: The Arctic Circle, Sweden: Chris, in his natural pose, taking photos (at the Sweden/Norway border): And photograp [read] Keywords:


Dash4Dosh 2014: A Quick Overview
Sun, Jun 8th 2014 3:20p   Gregg Eldred
There will probably be a few blog posts concerning this adventure over the coming weeks. This post is simply a quick overview. Stuff I brought but didn’t need: Flashlights. I brought three little LED flashlights but didn’t use any of them. Thankfully, they didn’t take up hardly any room at all. Ben’s Wipes. Brought two packages of these excellent tick and insect repellent wipes but only used two wipes. Total. Leatherman. While I didn’t use it, there is no way I wou [read] Keywords: mac properties

Finding Connections on Google Play
Thu, May 1st 2014 2:40p   Gregg Eldred
When searching for “Connections” on Google Play, here are the results: I might suggest a different search: “ibm connections,” unless you actually have found what you were looking for. [read] Keywords: connections ibm google

Open Mic Webcast: Notes Traveler Support – Common issues, Interim Fixes, Q&A – 30 April 2014
Wed, Apr 30th 2014 6:00a   Gregg Eldred
Anyone else get this invite just a day or two ago? Join members of the IBM Notes Traveler Development team as they share information on supporting IBM Notes Traveler, including common issues, Interim Fix deliveries and more. After a presentation, attendees will be given an opportunity to ask our panel of experts questions. Throughout the event, attendees will also be encouraged to comment or ask questions in the IBM SmartCloud Meeting Web chat. Join us for this interactive, educational, lively s [read] Keywords: ibm notes traveler development

Dash4Dosh 2014: An Update
Tue, Apr 29th 2014 10:50a   Gregg Eldred
We are less than a month away from riding motorcycles to the Arctic Circle, via Denmark, Sweden, Finland, and Norway. And camping. God, are we REALLY camping? We must be, I have a sleeping bag, a camping pad, and a spork. Paul Mooney bought a tent! (let that sink in for a minute). Never before have I asked for donations to any sort of cause. Yes, I support those that ask, but fundraising just isn’t my thing. When Paul setup the Dash4Dosh 2014 JustGiving page, and I saw the £4,000 goal, I [read] Keywords: atlantic facebook google skype

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