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What is This?
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And so, here we are . . .
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“Last Chance” for Something I’ve Already Booked
Gregg Eldred    

I never seem to really understand the need for a “last chance” e-mail, one that should never have been sent. For example:

Connect13

The reservations system knows that I am registered for this event. It also knows that I have exercised an option to have a discount applied to the registration. The reservations system knows all of this and more about me. Yet, some other system feels it’s important to remind me of an action that I have already performed.

I really don’t understand.

Oh, I’m certain someone will point out to me that there are two/three/hundred’s of systems that handle a conference and it’s reservations systems. That, perhaps, none of those systems talk to one another. If that is the case, it strikes me as very odd, considering how “silos” are bad. It’s funny that not one of those systems could spit out a “confirmed reservations” list and another system compare that output to a “who has attended in the past but not yet registered” list. The result could be a better mailing. That same process could feed the next day’s telemarketing campaign, so that registered attendees are not bothered by some nut trying to sell something that has already been purchased.

Which brings me to my final issue:

Connect13-2

What the heck is this? Still a work-in-progress?

I understand that this is not a site that is run or maintained by the conference organizer, however it is a representation of your organization. Further, the running of the site and all of its content must have your approval, after all, it is using your name, your conference name, and your logo.

Regardless of the number of pestering e-mails and calls and the “still in progress” landing page, I will be attending Lotusphere Connect 2013. I hope to see you there.




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http://geldred.com/2012/12/12/last-chance-for-something-ive-already-booked/
Dec 12, 2012
551 hits



Recent Blog Posts
75


IamLUG Presentation: Choosing a Mobile Device Management Solution
Fri, May 17th 2013 11:50a   Gregg Eldred
Better late than never, I usually say. As promised to several delegates, here is the presentation Barb and I gave on choosing a mobile device management (MDM) solution at IamLUG. The Mobile IT Scorecard is an Excel spreadsheet that may help you weight features and determine the proper MDM for your organization. Choosing a MDM presentation Mobile IT Scorecard [read] Keywords: mobile
193


IBM Marketing
Tue, Apr 30th 2013 4:10p   Gregg Eldred
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Cringely: The Decline and Fall of IBM
Mon, Apr 29th 2013 1:30p   Gregg Eldred
The rumor I’ve heard is that IBM, which not long ago changed its 401K contribution policy to push what had been a biweekly payment into an annual one right at the end of the year, may have decided this year (and in the future?) not to make any 401K contribution at all. Since IBM’s U.S. employees can divert up to eight percent of their gross compensation into the 401K and IBM has traditionally made a comparable matching payment, this possible change in compensation policy could save the compa [read] Keywords: ibm server
298


What is This?
Thu, Apr 18th 2013 12:35p   Gregg Eldred
I would venture to say that if you are over a certain age, you don’t know what this is, let alone, what function it serves. Care to guess? And while you’re at it, get off my lawn. [read] Keywords:
240


Why Ride a Motorcycle?
Sun, Apr 14th 2013 8:10p   Gregg Eldred
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Conan Visits the Guinness Brewery
Fri, Apr 12th 2013 8:20a   Gregg Eldred
Thanks, Jeremy. [read] Keywords:




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Your Social Media Score is Zero
Thu, Mar 28th 2013 10:50a   Gregg Eldred
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CNBC: 25 of the Most Outrageous Interview Questions
Wed, Mar 27th 2013 7:50p   Gregg Eldred
I don’t think “outrageous” is the proper adjective, but the questions listed will make interviewing someone much more enjoyable than the usual ones you throw at the candidates. And they may reveal more about the candidate then your standard questions. “What song best describes your work ethic?” That question was asked at Dell (DELL) for a consumer sales job. “‘Under Pressure’ by Queen!” Lachapelle said. “‘I’m a Rolling Ston [read] Keywords:
259


Open Mic Webcast: IBM Notes Domino 9 Social Edition New Features – 3 April 2013
Wed, Mar 27th 2013 7:40p   Gregg Eldred
Wow, just a few weeks after the release of Notes/Domino 9. That is progress. This event will be held Wednesday, 3 April 2013 at 11:00 AM EDT (15:00 UTC, or GMT -4), for 60 minutes. After a presentation, you will have the opportunity to ask questions directly of IBM Developers and Support Engineers. See more details below.  (Note: To view this information online, go to http://www.ibm.com/support/docview.wss?uid=swg27038015 When    Date:  3 April 2013 Time: 11:00 AM EDT (15:00 UTC, or GMT -4 [read] Keywords: domino ibm lotus notes noteslotus
1232


We left IBM because there was no webmail
Wed, Mar 6th 2013 1:03p   Gregg Eldred
Q: Why did you want to move to cloud-based services for messaging and collaboration? Fox: Our workforce requires easy access to corporate information, emails, and colleagues to work productively. Our on-premise IBM Lotus Notes email solution did not provide web mail. There was no instant messaging, no presence, and no web conferencing, so it was challenging to communicate and collaborate on the road, at home, or at customer sites. We needed more cost-effective, flexible technologies to help us [read] Keywords: collaboration ibm lotus notes archive email instant messaging microsoft office




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