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How to: Restore the Sametime Emoticon Palette
John    

Problem

Client reports that they cannot add new emotions to Sametime.

and/or

Client does not have the emoticons palette in the Preferences menu.


Solution

  1. Close the Lotus Notes client.
  2. Copy the contents of the <Data Dir>workspace.metadata.pluginscom.ibm.collaboration.realtime.palettespalettes folder to somewhere safe.   This will allow the user to keep any existing emoticons.
  3. Delete the contents of the <Data Dir>workspace.metadata.pluginscom.ibm.collaboration.realtime.palettespalettes folder.
  4. Launch Lotus Notes.  The emoticons preferences will be back.


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http://feedproxy.google.com/~r/wildunknowncom/~3/sM7hezMVOwg/
Apr 27, 2012
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