So, I corrected this and re-ran the upgrade but I got exactly the same error. What I had missed (at the bottom of the response file) was another instance of the registered trademark symbol, which was also being displayed as a black diamond with a white question mark in it:
Once I’d corrected that line as well the upgrade ran successfully. I’m not sure what caused the issue and I’ve not been able to recreate it but I suspect that the file was edited/saved by something like MS Word that changed its formatting.
Connections 4.0 – Metrics and CR2
Wed, Feb 6th 2013 6:08a Jonathan Halman There is an issue with displaying Metrics within IBM Connections 4.0 if your servers are in the GMT timezone, the effect of which is that Metrics are simply not displayed (as shown in the screen shot below).
There is a fix for this issue, ifix LO72778, but after installing CR2 I found the problem re-occurred. To resolve it I realised I would need to re-apply ifix LO72778 which meant I had to do the following:
1. Uninstall the Metrics component of CR2 (LO72170-IC4000-CR02-Metrics)
2. Uninstal [read] Keywords: connections
DB2 Control Center launch issue on Windows 2008 Server
Mon, Apr 30th 2012 6:10a Jonathan Halman I came across an issue recently where the DB2 Control Center was hanging when trying to start it on a Windows 2008 Server. The splash screen would appear and then just sit there. Looking at Task Manager I could see a process – db2javit.exe – consuming nearly 100% of the CPU so I decided to kill it before it became an issue (thankfully the server was not in production at this stage) at which point the DB2 Control Center started.
After a couple more tests I discovered that, rather than [read] Keywords: db2
Don’t fall foul of IBM’s trademark
Mon, Jan 23rd 2012 9:09a Jonathan Halman OK, sorry the headline is far more dramatic than the content of the article, but I promise it is relevant.
Whilst upgrading a Connections environment to 3.0.1 using a response file I got the following error:
Invalid byte 1 of 1-byte UTF-8 sequence.
00:00.34 ERROR [main] com.ibm.cic.agent.internal.application.HeadlessApplication run
Invalid byte 1 of 1-byte UTF-8 sequence
After a quick check of the response file and I could see a strange character (a black diamond with a white question mark in [read] Keywords: agent
IBM Connections – Incorrect Global Moderation Alerts
Mon, Nov 7th 2011 7:10a Jonathan Halman I’ve been working with a customer recently on Moderation within IBM Connections 3.0.1 and we discovered an issue where alerts are being sent to Global Moderators when they shouldn’t.
In this scenario pre-moderation (content approval) is disabled but post-moderation (content flagging) is enabled and Blog owners (both Community and standalone) are allowed to moderate comments on their blogs.
If a Blog owner enables moderation on comments then they will receive a notification asking the [read] Keywords: connections
The consultant’s toolkit
Sun, Sep 25th 2011 6:09a Jonathan Halman I’ve been lucky enough to work with Dave Hay on several projects and always find him very generous in sharing his knowledge and experience but on the latest project where we worked together he taught me (and I suspect a few others) one of the most important things I will learn, so much so I have to share it.
The project we were working on required the team to work some long hours and each evening our meal was a take-away at our desks. After pizza and then burgers obviously it was only a [read] Keywords: facebook