Fredrik Malmborg just posted an article (in Swedish) on his blog about how the Swedish government have been moving several departments (taxes, defence, etc) from an IBM/Lotus platform to the Microsoft stack. He noticed that a certain executive with sales responsibility for public sector at a big software company became Secretary of State (not the same as "Secretary of State" in the US) right before the government asked a certain software company (guess which one!) to write the specification for the new system. Coincidentally that same company (Microsoft) was then choosen to deliver the solution. IBM was never offered to even compete.
Here are some arguments used in the studies presented to the government why the switch should be done:
* Outlook is used privately by many users and thus have a higher acceptance.
* The similar interface improves the user experience.
I know that IBM does not believe in those arguments, but the customers and the ones in charge (may it be politicians, civil servants or a CEO) buy that argument. Line, hook and sinker... Especially if the persons in change are among the ones that use Outlook at home (since it come bundled with many versions of Office). I personally know several people who use Outlook (not Outlook Express!) at home for their private mail, as they can easily aggregate several mail accounts into one client. I been building/rebuilding a number of computers for friends lately, and the request to use Outlook came up several times.
I believe that IBM should create a "IBM Mail" client, with support for POP/IMAP/SMTP as well as direct support for Gmail, Hotmail and Yahoo mail. Why not add Domino and Exchange support, to allow users to connect to work, without installing the full Notes client?
The client must be able to aggregate mail from multiple sources, and send mail using any of those services. When you compose a new mail, there should be a dropdown where you select Gmail, your ISP service or Yahoo mail (depending on what you have setup), the same way as it works on most smart phones today. If you reply to a mail, the service is was received on should be default, e.g. if the mail was received through one of my Gmail accountrs, the reply should be sent using the same account.
This client should look like Notes mail, contain a calendar, to-do, journal, perhaps an RSS feed and support for widgets. Why not throw in a couple of simple but useful applications? Show that "IBM Mail is not just mail". Strip away as much as possible when it comes to complicated menus, settings, etc. The properties/settings in the Notes client causes any normal user to get a headache instantly... Make it easy and quick to setup, and make it available as a free download, without any annoying registration. Most of all, make the client fast.
The market perception will not change overnight, but in the long run, showing that "IBM Mail" looks modern and has the functionality people need will benefit Notes.
Connect 2014 – Day 0 (Saturday)
Mon, Jan 27th 2014 6:03a Karl-Henry Martinsson After not hearing the alarm this morning and therefore missing my original flight from DFW to MCO (Orlando International), I got booked on the next flight. I was in the air just a couple of hours late, and arrived at Dolphin in time for BALD at Big River on the Boardwalk. Had a great time connecting with friends after a year of not seeing many of them. Of course I got a hug from Mat Newman, meaning that IBM Connect started for real.
Låter I was going to hit ESPN, but due to changes there, [read] Keywords: ibm
Connect 2014 – My preliminary schedule
Wed, Jan 15th 2014 8:08a Karl-Henry Martinsson I have now created my preliminary schedule for Connect 2014. There are two only sessions that collide (on Tuesday), and I have not been able to find any repeats for them. That is how often has been at Lotusphere, but I would say that in the later years, the collisions have been fewer and fewer, thanks to more repeats and (perhaps) smarter scheduling.
Monday afternoon is when I have set time aside to visit the showcase and the labs. I also have a little bit of time after lunch Wednesday. As [read] Keywords: ibm
Pool party or no pool party, that is the question – or is it?
Mon, Jan 13th 2014 10:11a Karl-Henry Martinsson With the name change to Connect in 2013, the welcome reception/pool party changed somewhat. Instead of taking place at the pools/beach area between Swan and Dolphin, it started inside in the showcase area (Atlantic hall), and then moved outside for food, drinks and entertainment.
From what it looks like on the Connect 2014 website, and based on Chris Miller’s blog post, it sounds like the traditional poolside party is no more. The Connect website also only mention snacks and beverages.
[read] Keywords: atlantic
Connect 2014 – Survive the week!
Mon, Jan 6th 2014 7:02a Karl-Henry Martinsson Countdown to Connect 2014
In exactly 3 weeks, thousands of us will be sitting in the Northern Hemisphere ballroom at the Dolphin hotel in Orlando. We have already been involved in some social activities on Saturday with soccer, BALD and ESPN, followed by a full day of jumpstart and master class sessions on Sunday. Sunday evening there was the big welcome reception on the beach between Swan and Dolphin.
Some of us may have continued to Kimonos afterwards, or perhaps to Jelly Rolls dueling [read] Keywords: collaboration
Connect 2014 – Prepare properly!
Thu, Jan 2nd 2014 9:25p Karl-Henry Martinsson Countdown to Connect 2014
It’s time to start planning for Connect 2014, and there are a few things I want to share, based on my experiences previous years, which will make the conference more enjoyable and beneficial. Since Andy Donaldson has been a slacker this year, I can’t link to his excellent guide to Connect-o-sphere yet… You can of course read his guides for 2012 and 2013.
What to bring
In addition to the obvious items, there are a few things you should bring in [read] Keywords: atlantic