Fredrik Malmborg just posted an article (in Swedish) on his blog about how the Swedish government have been moving several departments (taxes, defence, etc) from an IBM/Lotus platform to the Microsoft stack. He noticed that a certain executive with sales responsibility for public sector at a big software company became Secretary of State (not the same as "Secretary of State" in the US) right before the government asked a certain software company (guess which one!) to write the specification for the new system. Coincidentally that same company (Microsoft) was then choosen to deliver the solution. IBM was never offered to even compete.
Here are some arguments used in the studies presented to the government why the switch should be done:
* Outlook is used privately by many users and thus have a higher acceptance.
* The similar interface improves the user experience.
I know that IBM does not believe in those arguments, but the customers and the ones in charge (may it be politicians, civil servants or a CEO) buy that argument. Line, hook and sinker... Especially if the persons in change are among the ones that use Outlook at home (since it come bundled with many versions of Office). I personally know several people who use Outlook (not Outlook Express!) at home for their private mail, as they can easily aggregate several mail accounts into one client. I been building/rebuilding a number of computers for friends lately, and the request to use Outlook came up several times.
I believe that IBM should create a "IBM Mail" client, with support for POP/IMAP/SMTP as well as direct support for Gmail, Hotmail and Yahoo mail. Why not add Domino and Exchange support, to allow users to connect to work, without installing the full Notes client?
The client must be able to aggregate mail from multiple sources, and send mail using any of those services. When you compose a new mail, there should be a dropdown where you select Gmail, your ISP service or Yahoo mail (depending on what you have setup), the same way as it works on most smart phones today. If you reply to a mail, the service is was received on should be default, e.g. if the mail was received through one of my Gmail accountrs, the reply should be sent using the same account.
This client should look like Notes mail, contain a calendar, to-do, journal, perhaps an RSS feed and support for widgets. Why not throw in a couple of simple but useful applications? Show that "IBM Mail is not just mail". Strip away as much as possible when it comes to complicated menus, settings, etc. The properties/settings in the Notes client causes any normal user to get a headache instantly... Make it easy and quick to setup, and make it available as a free download, without any annoying registration. Most of all, make the client fast.
The market perception will not change overnight, but in the long run, showing that "IBM Mail" looks modern and has the functionality people need will benefit Notes.
ConnectED 2015 – Smaller and shorter but more technical
Thu, Jul 24th 2014 1:40p Karl-Henry Martinsson If you read the official IBM announcment for ConnectED 2015 posted by Mat Newman, you will notice a few interesting details. First of all, the event is shorter than previous years. It starts on Sunday and ends on Wednesday instead of Thursday. On Sunday IBM has scheduled the Leadership Alliance meeting, which previously been held in […] [read] Keywords: ibm
Recover lost SSL keyring password
Thu, Jul 24th 2014 10:45a Karl-Henry Martinsson About two years ago, our Network (as well as Domino) administrator left the company after 10 years. The other day our SSL certificate for one of our websites expired, and we wanted to use a newer wildcard certificate instead of a server specific certificate. The problem was that we did not have the password for […] [read] Keywords: domino
IBM Connect becomes IBM ConnectED in 2015
Wed, Jul 23rd 2014 12:25p Karl-Henry Martinsson IBM has announced the new name for the yearly conference in Orlando, the one most of us know (and still call) Lotusphere. For the last two years it was named Connect, and for 2015 IBM again changes the name, this time to ConnectED. The conference will be more technical than the last few years, according […] [read] Keywords: ibm
Code snippet – DateClass
Mon, Jul 21st 2014 6:45p Karl-Henry Martinsson Here is a small Lotusscript class I wrote some years ago. I use it in a number of other classes where I need to use date functionality of different kind. For example, I have a class that communicates with a FoxPro database, using a COM object. Some of the methods in that class uses XML while […] [read] Keywords: domino
I am back.
Mon, Jul 21st 2014 5:25p Karl-Henry Martinsson On June 11 I had some major surgery at Medical City in Dallas. It was a planned surgery to remove part of my intestines to prevent future outbreaks of diverticulitis. I been having about 2-3 outbreaks a year for the last 12 years or so. Normally they perform surgery after just 2 severe cases. I was not […] [read] Keywords:
Things we don’t want to think about
Thu, May 15th 2014 8:48a Karl-Henry Martinsson Two separate incidents are leading me to write this blog entry. First, the way too early passing of Tim Tripcony just a few days ago, as well as as the loss of Rob Wunderlich, Jens Augustiny and Kenneth Kjærbye in just a little over a year. All of those members of the Lotus Community left us way […] [read] Keywords: lotus
In memory of Tim Tripcony
Mon, May 12th 2014 8:15p Karl-Henry Martinsson A couple of hours ago, I was reached by the terrible news that Tim Tripcony is no longer with us. I have known Tim for several years, and meeting him at Lotusphere (later Connect) was always a treat. He is one of the most brilliant programmers I have met, and he always had time to talk […] [read] Keywords: ibm
Code snippet – Disable agent using external file
Thu, May 1st 2014 9:24p Karl-Henry Martinsson Yesterday I was asked to create a system that would let us disable agents running on a Domino server in an easy way, before the Domino server comes back from a crash. For a while we have been having one particular agent crash, taking the whole Domino server down with it. It only happens occasionally, and seems to be related to the document being processed.
When the server comes up after a crash like that, a consistence check is done, then the agent manager launches the agent again, causing th [read] Keywords: agent
Code snippet – jQuery
Sat, Mar 15th 2014 11:43a Karl-Henry Martinsson This morning I was working on a web application, and I came up with a pretty neat and simple little solution. So I just wanted to share it, in case anyone else need something similar.
I have a webpage with an HTML form. Each input tag has an attribute called notesfield, matching the name of the field in Notes where the value is stored:
Then I created a simple function that will call an agent on the Domino server, which will return all th [read] Keywords: agent