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Swedish Government Departments Moving to Microsoft - IBM not allowed to compete
Karl-Henry Martinsson    

Fredrik Malmborg just posted an article (in Swedish) on his blog about how the Swedish government have been moving several departments (taxes, defence, etc) from an IBM/Lotus platform to the Microsoft stack. He noticed that a certain executive with sales responsibility for public sector at a big software company became Secretary of State (not the same as "Secretary of State" in the US) right before the government asked a certain software company (guess which one!) to write the specification for the new system. Coincidentally that same company (Microsoft)  was then choosen to deliver the solution. IBM was never offered to even compete.

A year ago Computer Sweden wrote (in Swedish) about several departments moving from IBM/Lotus to Microsoft, without IBM being allowed to compete, or in some cases select Microsoft despite IBM being less expensive. Google translation here.

Here are some arguments used in the studies presented to the government why the switch should be done:

* Outlook is used privately by many users and thus have a higher acceptance.
* The similar interface improves the user experience.

I know that IBM does not believe in those arguments, but the customers and the ones in charge (may it be politicians, civil servants or a CEO) buy that argument. Line, hook and sinker... Especially if the persons in change are among the ones that use Outlook at home (since it come bundled with many versions of Office). I personally know several people who use Outlook (not Outlook Express!) at home for their private mail, as they can easily aggregate several mail accounts into one client. I been building/rebuilding a number of computers for friends lately, and the request to use Outlook came up several times.

I believe that IBM should create a "IBM Mail" client, with support for POP/IMAP/SMTP as well as direct support for Gmail, Hotmail and Yahoo mail. Why not add Domino and Exchange support, to allow users to connect to work, without installing the full Notes client?
The client must be able to aggregate mail from multiple sources, and send mail using any of those services. When you compose a new mail, there should be a dropdown where you select Gmail, your ISP service or Yahoo mail (depending on what you have setup), the same way as it works on most smart phones today. If you reply to a mail, the service is was received on should be default, e.g. if the mail was received through one of my Gmail accountrs, the reply should be sent using the same account.

This client should look like Notes mail, contain a calendar, to-do, journal, perhaps an RSS feed and support for widgets. Why not throw in a couple of simple but useful applications? Show that "IBM Mail is not just mail". Strip away as much as possible when it comes to complicated menus, settings, etc. The properties/settings in the Notes client causes any normal user to get a headache instantly... Make it easy and quick to setup, and make it available as a free download, without any annoying registration. Most of all, make the client fast.

The market perception will not change overnight, but in the long run, showing that "IBM Mail" looks modern and has the functionality people need will benefit Notes.

 



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http://www.bleedyellow.com/blogs/texasswede/entry/ibmmailclient
Mar 28, 2012
43 hits



Recent Blog Posts
235


ConnectED 2015 – Smaller and shorter but more technical
Thu, Jul 24th 2014 1:40p   Karl-Henry Martinsson
If you read the official IBM announcment for ConnectED 2015 posted by Mat Newman, you will notice a few interesting details. First of all, the event is shorter than previous years. It starts on Sunday and ends on Wednesday instead of Thursday. On Sunday IBM has scheduled the Leadership Alliance meeting, which previously been held in […] [read] Keywords: ibm
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Thu, Jul 24th 2014 10:45a   Karl-Henry Martinsson
About two years ago, our Network (as well as Domino) administrator left the company after 10 years. The other day our SSL certificate for one of our websites expired, and we wanted to use a newer wildcard certificate instead of a server specific certificate. The problem was that we did not have the password for […] [read] Keywords: domino lotus network password server
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Wed, Jul 23rd 2014 12:25p   Karl-Henry Martinsson
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Code snippet – DateClass
Mon, Jul 21st 2014 6:45p   Karl-Henry Martinsson
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Mon, Jul 21st 2014 5:25p   Karl-Henry Martinsson
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Thu, May 15th 2014 8:48a   Karl-Henry Martinsson
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Mon, May 12th 2014 8:15p   Karl-Henry Martinsson
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Code snippet – Disable agent using external file
Thu, May 1st 2014 9:24p   Karl-Henry Martinsson
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Code snippet – jQuery
Sat, Mar 15th 2014 11:43a   Karl-Henry Martinsson
This morning I was working on a web application, and I came up with a pretty neat and simple little solution. So I just wanted to share it, in case anyone else need something similar. I have a webpage with an HTML form. Each input tag has an attribute called notesfield, matching the name of the field in Notes where the value is stored: First Name Initial Last Name Then I created a simple function that will call an agent on the Domino server, which will return all th [read] Keywords: agent domino notes ajax application database server
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World Wide Web turning 25 years this week
Fri, Mar 14th 2014 3:02p   Karl-Henry Martinsson
In some articles it is claimed that Internet turns 25 years old this week, which of course is not true. But the World Wide Web is. It was on March 12, 1989 that Tim Berners-Lee wrote a proposal for a hypertext system that would become what we call “the web”. In 1991 the first webpage was created and published at CERN. Since then the web has exploded. I first got in touch with web pages and HTML in 1994, and in 1995 I had my own little server running on my work computer. I don’t [read] Keywords: lotus notes ajax development email google instant messaging javascript network server wiki wireless




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