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Latest 7 Posts
Got IBM Mail yet?
Fri, Feb 28th 2014 341
There really is a Dark Side of The Moon
Mon, Feb 3rd 2014 281
JMP206 : Calling Home: Enabling the IBM Sametime Softphone in ST9 the Slides
Sun, Jan 26th 2014 273
When Microsoft Fake Support Calls
Thu, Jan 9th 2014 170
Update on Advertising Age and their Lack of IT
Wed, Jan 8th 2014 120
Advertising Age Needs to Catch Up a Bit
Wed, Jan 8th 2014 132
Could you Survive 2 weeks without a SmartPhone?
Tue, Jan 7th 2014 112
Top 10
Got IBM Mail yet?
Fri, Feb 28th 2014 341
30 Minutes to Upgrade to IBM Notes & Domino 9
Thu, Mar 21st 2013 302
There really is a Dark Side of The Moon
Mon, Feb 3rd 2014 281
JMP206 : Calling Home: Enabling the IBM Sametime Softphone in ST9 the Slides
Sun, Jan 26th 2014 273
Google Hangout CRM Discussion Recording
Thu, Apr 18th 2013 200
When Microsoft Fake Support Calls
Thu, Jan 9th 2014 170
0199 Error Resolved for Thinkpads
Wed, Oct 12th 2011 156
Do, or Do Not, There is No Try
Fri, Jan 3rd 2014 140
Advertising Age Needs to Catch Up a Bit
Wed, Jan 8th 2014 132
IBM Sametime 9 Announcements Posted
Tue, Sep 10th 2013 126


Keith Brooks
 
Blog Title Lotus Evangelist
Blog Description Discussions around Lotus software products, and administration, the competition and business case justifications.
Blog URL http://blog.vanessabrooks.com
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Landed Here Dec 07, 2007
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Total Hits 11,892. myPL RSS Selections: 104


Recent Blog Posts
341


Got IBM Mail yet?
Fri, Feb 28th 2014 7:10a   Keith Brooks
In case you were wondering, I have not gone into hiding, contrary to the trolls. Want to just run this by you as I know someone out there has been scratching their head asking what is IBM talking about with all this talk of mail, mail, mail. Mail in this case is of course, email. You remember email, the thing everyone said was dead, like the mainframe? Email, that scapegoat of corporate executives who live in fear people will realize their company is close to bankruptcy or some other financi [read] Keywords: connections domino ibm inotes notes email instant messaging integration office
281


There really is a Dark Side of The Moon
Mon, Feb 3rd 2014 7:30a   Keith Brooks
IBM lost a strong proponent of openness and collaboration at an unprecedented level. On the bright side Luis Suarez will bring us all much more soon enough. Thank you my friend. I eagerly await your future announcement. [read] Keywords: collaboration connections ibm
273


JMP206 : Calling Home: Enabling the IBM Sametime Softphone in ST9 the Slides
Sun, Jan 26th 2014 1:10p   Keith Brooks
For those that showed up this morning, thank you all. We hope you gained some insights from us. There was a question about the characters one can or can not use in a password field when installing and configuring Sametime and Cognos. Please keep in mind I do not have the direct quotes from IBM for this but here is what was posted recently in a Skype chat we had. Invalid characters: % ^ & / Valid characters: ! @ # $ * ( ) . ~ JMP206 : Calling Home: Enabling the IBM Sametime Softphone in [read] Keywords: ibm sametime password skype
170


When Microsoft Fake Support Calls
Thu, Jan 9th 2014 8:00a   Keith Brooks
A few months back I posted this about a consulting company that called me about a virus on my pc that called them. Now my grandmother, at 91 years old, get this call and she manages to get their number and name from them, and the number works. Quite sure the name is just an alias, as how many people from India are called Steve Johnson I wonder? They claim they are from Windows Technical Department. So naturally I wanted to have some fun and managed to get my IBM Sametime SUT call recorded usin [read] Keywords: ibm sametime consulting microsoft virus
120


Update on Advertising Age and their Lack of IT
Wed, Jan 8th 2014 12:40p   Keith Brooks
I decided to follow up with AdAge by calling the number shown on the cover to renew my subscription. As previously posted something is very "old school" at Advertising Age or else it is deeper than this. The person on the phone said that my number was a subscriber number but an unverified one. Okay, I asked, how do I verify it since it was moved over from the sister magazine BtoB? She could not tell me. She also could not look me up further to validate any of my information, yet she could see [read] Keywords: email
132


Advertising Age Needs to Catch Up a Bit
Wed, Jan 8th 2014 7:10a   Keith Brooks
Recently one of the magazines I read, BtoB decided as of Jan 1 to stop printing and is going digital with Advertising Age, a magazine which I read as well. Ok, one less magazine to read. I received my first issue yesterday and it was covered on the outside with a paper cardboard stock reminding me about the change and also including a renewal post card as you can see on the left. Nothing unusual, naturally I should renew and start looking for the URL. Nope. None in site. As you can see from th [read] Keywords: collaboration database email
112


Could you Survive 2 weeks without a SmartPhone?
Tue, Jan 7th 2014 6:50a   Keith Brooks
From the looks and messages from people, I would think that it was impossible for some of you to live without your phones. Imagine you had to revert back to a Blackberry Bold or Curve, I used both but more on that in a minute, could you do it? Sure for a day or 2 maybe but 2 weeks? The problem started the day before we left for vacation to Israel, the Thursday of Thanksgiving. I dropped my HTC Vivid Android phone and it landed smack on a rock and shattered the glass. Yeah that sucked, but it w [read] Keywords: apple bes blackberry email laptop office




140


Do, or Do Not, There is No Try
Fri, Jan 3rd 2014 2:10p   Keith Brooks
Yoda always had a way with words. It seems my activities in the last year or so on this blog have been slacking, a sure sign I was busier at work and home. Twitter was down too, I know hard for you to believe. But for those keeping score, my Klout score is still hanging around 62-64, so maybe I was more active than I thought. And yet I did get to do all of this: guest blogged over here a bitlive tweeted, not one, not 2 but 3 Palm Beach Operas (La Cerentola, La Traviata and Salome) and doing i [read] Keywords: connections ibm lotusphere blogging twitter
114


Losing My Certification and Unlimited Free Exams at Connect 204
Thu, Jan 2nd 2014 7:30a   Keith Brooks
That was just a dreamJust a dreamJust a dream, dream - REM, Losing My Religion I was notified that 2 of my certifications are ending in the next 90 days. For those that had them you will be losing: Sametime 8.0 AdminQuickr 8.1 Admin Bad newsBefore you start looking into what else you can get certified for Quickr, note that the Quickr 8.5 exam found on this page http://www-03.ibm.com/certify/tests/ovrL914.shtml states quite clearly: Note: This test will be withdrawn on Nov 30 2013. Quickr has rea [read] Keywords: admin collaboration ibm lotus quickr sametime profile
95


My Sametime JumpStart Session at Connect 2014
Thu, Dec 12th 2013 6:30a   Keith Brooks
I am happy to announce we will be doing a JumpStart session about how to enable the IBM Sametime Voice in Sametime 9. For those that are unaware, SUTLite is now known as IBM Sametime Voice and is no longer an added license expense. You can load this up on your own and off you go! It is FREE! But wait, you say you do not know any telephony? You are not the PBX person? You have no idea what a PBX is or does? Well, come on down to Orlando this winter, the week of Jan 26-Feb 1 and get hands on wal [read] Keywords: ibm sametime dojo instant messaging
68


Took Vacation, Came back an IBM Champion
Mon, Dec 9th 2013 7:20a   Keith Brooks
IBM has announced the new Champions for ICS and I am honored to be named, for the second time in a row, as an IBM Champion for 2014. While on vacation with a cell phone that only makes and receive calls and no laptop, just an iPad. I was really only logging on in the morning and evening and Israel is 7 hours ahead of Eastern time. When i got back Thursday night my streams were filled with the news. Very happy to hear my old friend from Lotus days, Oliver Heinz, will be handling us this year. [read] Keywords: ibm lotus laptop
104


SnTT - Who Blocked my Activities in Notes?
Thu, Oct 31st 2013 2:10p   Keith Brooks
It may be Halloween but I doubt the ghosts in the machine caused me to find this situation. IBM Notes 9 introduced a slight UI change which you may not see if you are not using IBM Connections or installed the option. There no longer is an Activities option when you look at your File->Preferences view. There is now a Connections option and Activities is now a sub option under it. Why is this important? It isn't per se. I happen to come across this problem where my Connections det [read] Keywords: connections expeditor ibm ldd lotus notes notes client sntt apple application applications community eclipse macintosh password server wiki workspace
73


The Social Zombie
Thu, Oct 31st 2013 7:40a   Keith Brooks
I was working in the lab late one night, when my eyes beheld an eerie site, a new social site popped up asking me to join them. What crazy thing is this I thought? Join us it said. Join them? There must be social sites I bet even for vampires, werewolves and zombies. (Yes they are real sites, may not be safe at work for obvious reasons.) Social sites? Don't they know people have work to do? Talk to your buddies after work or on the weekends. It was then I heard a knock on the lab door [read] Keywords: google
96


Update to IBM Notes 9.0.1 in 20 minutes
Tue, Oct 29th 2013 11:30a   Keith Brooks
This was for all 3 clients, Notes, Admin and Developer. Fast or slow? Convenient or difficult? You make the call, but if you jump at the chance to update your Apple devices the second a release comes out, you should do the same for Notes, Domino and Traveler. After all, what is more important? Games and apps or your living and breathing inbox/sidebar/portal/streams? And don't forget there is also a new version of SwiftFile to make life that little bit easier to get to inbox near zero. [read] Keywords: admin domino ibm notes traveler apple
103


IBM Sametime 9 Installation Spreadsheet
Wed, Oct 23rd 2013 1:50p   Keith Brooks
Better late than never, I have posted here a spreadsheet for installation of Sametime 9, similar to my IBM Connections 4.5 installation spreadsheet. I took this IBM Sametime Wiki page provided and broke it down by topics (WAS, DB2, MUX, Media Manager, etc). For those that need, that is, should be, documenting your installation details, hopefully this helps make your life easier. You can download my spreadsheet from the link below: Sametime 9 Installation Spreadsheet for Documentation [read] Keywords: connections ibm ldd lotus sametime db2 javascript wiki
101


SnTT - Replication is NOT Disabled, But it says it is
Thu, Oct 17th 2013 11:50a   Keith Brooks
Did you ever wonder about what makes some changes more difficult than others? Why do people fear the upgrade? What paralyzes them from taking action? Usually it is because they got burned one time. One day I decided to load Windows8 on an existing Windows7 machine to play with it and test IBM Notes and other apps. The upgrade went fine, but some things were not compatible with Windows8. In time I downloaded patches and updates and resolved messy security errors. One of the errors was on IB [read] Keywords: domino ibm lotus notes policies show and tell sntt security server
58


Who Saw Your Slides? Part 2
Tue, Oct 15th 2013 12:00p   Keith Brooks
The 2nd part of my "Who aw your slides?" post is live at the IBM Social business Insights Blog. After you give a presentation at a conference, do you remember to post and share your slides with those who didn’t attend? Besides posting through the organization that ran the conference, you can also publish your presentation on your blog or at SlideShare, which can both feed to your Twitter and Facebook accounts. But in order to get shares, first you’ll need memorable slides! [read] Keywords: connections ibm facebook twitter
106


ADINTL: Why IBM Notes is Secure
Fri, Oct 11th 2013 7:20a   Keith Brooks
This post is ripped from the headlines, literally, my Facebook headlines. Many times I am questioned why IBM Notes requires it's own password. People are quick to point out Outlook does not and they do not like the interruption. (Technology people stop laughing! Talking about end users here) By the way, Outlook does have it, but, well, read this where they state: This password feature however shouldn’t be regarded as a sturdy protection mechanism though and it was never intended as such [read] Keywords: collaboration ibm notes email facebook linux mac outlook password security server twitter widgets
87


Who Saw Your Slides?
Mon, Oct 7th 2013 9:50a   Keith Brooks
As part of the IBM Redbook Thought Leaders, I had originally wrote this post for the IBM Social Business Insights blog. This is my first two part post there. Who saw your slides? Four tips on getting more shares (Part 1) Has this ever happened to you? You spend weeks working on your presentation for the big conference and when your day arrives you get into presenter mode, show up early to your appointed room and prepare to take the stage. You think to yourself, this is going to be a great se [read] Keywords: ibm
68


Want Tabasco with that Bruce?
Wed, Oct 2nd 2013 10:10a   Keith Brooks
Many years ago on a Lotusphere exhibition hall floor at a pedestal for OpenNTF or TheView, I met this crazy guy who gave me a mini bottle of Tabasco and told me he had the special sauce. He was right, I just had no idea who he was at the time. Little did I know just how busy Bruce Elgort was then and always is. We spoke different languages, I speak Adminese and he spoke Developese but we shared at least one thing in common, our love of Notes and Domino and the experience our employees [read] Keywords: domino ibm lotusphere notes community openntf skype
58


A New IBM Redbook is out on CCM
Tue, Oct 1st 2013 7:00a   Keith Brooks
Happy to announce that after a few months of effort, our Redbook is available for everyone. Making the move to IBM Connections 4.5 and IBM Connections Content Manager Our leader, Whei-Jen Chen deserves the credit for getting us all to finish on time and stick to her plan. Hopefully it will help you in your quest to migrate from Lotus Quickr and into the IBM Connections. Thank you to everyone that took part in it, including the IBM team behind CCM who answered our numerous questions a [read] Keywords: connections ibm ldd lotus quickr profile
126


IBM Sametime 9 Announcements Posted
Tue, Sep 10th 2013 10:20a   Keith Brooks
4 flavors but you need to wait 10 days for electronic code availability. John Del Pizzo posted this blog about the IBM Sametime 9 Availability Some excerpts: Sametime Communicate is all about individual communications needs. It starts by unifying all of Sametime's instant messaging capabilities into one offering – including Offline Messaging, Skill Tap, Instant Polls, Persistent Group Chat and more. We build on that with 1:1 voice and video capabilities, including Bandwidth Management [read] Keywords: collaboration connections ibm sametime application instant messaging mobile
90


MWLUG Report
Wed, Aug 28th 2013 2:00p   Keith Brooks
It has been 2 years since I attended and presented at MWLUG and I have missed it. The core group of about 200 customers that can just drive over for the event and the vendors and partners and IBMers that fly in all come for the same reason, the community and knowledge. And beer. Beer is a big part of MWLUG and always has been, probably because the idea was hatched while the founders were having one. Isn't that when the best ideas are devised? The event location was the old Union Stati [read] Keywords: collaboration connections domino ibm notes sametime community email integration linux mobile outlook
58


White Papers Suck but They Don't Have To
Mon, Aug 26th 2013 6:50a   Keith Brooks
Write your white papers, make them worth reading, not boring old professor articles. Have fun in them, make them topically relevant if product specific or connect them to a long stranding service or profession. They should be like reading the best album inserts, sorry, CD covers, that bring out the personality of the band or their music. Perhaps stop making white papers and start producing videos of real people discussing your product. Wait, you probably do that. Blog the white paper i [read] Keywords: podcast
88


MY MWLUG Presentation on Anti_Social Management
Fri, Aug 23rd 2013 6:30a   Keith Brooks
My session, The Boss is Anti-Social...HELP! was a grand time for everyone and if you want the slides here is the link to them: I am happy to help anyone that needs to make a pitch or provide more details to their management. It was a great time and I hope you enjoyed it as much as I did. [read] Keywords:
58


Everything is Just in Time (JIT), well almost everything
Tue, Aug 20th 2013 9:30a   Keith Brooks
Have you ever been working at home, or the office, when you get a phone call from a sales person who is just dying to send you their latest white paper? Ever hang up directly, if you even took the call? I normally talk to the people and try to understand the logic of what they are doing. Obviously this is their job, however, if they could open the mind of the company they work for, they might get further in their efforts. Usually I point out to them that calling me, when I certainly did no [read] Keywords: collaboration inotes sntt apple blogging email google office
59


Do you know what today is? Vampires Get Social Day
Fri, Aug 16th 2013 10:20a   Keith Brooks
57 years ago, the world lost a master craftsman. His repertoire on stage and screen was legendary. I am of course talking about Béla Ferenc Dezső Blaskó, better known to you and I by his stage name, Bela Lugosi. Yes he had off screen issues, but what Hollywood actor/actress doesn't? The Vampires represent so much of what is wrong in our world, the xenophobia, the lack of understanding, the limitations imposed by outside forces are not just how we see them, but really how we see ourse [read] Keywords: connections ibm wiki
121


Free Competitive Discussions at MWLUG
Fri, Aug 9th 2013 7:33a   Keith Brooks
It was 3 years ago when I last posted this on my blog. and the conversations we had then went well into the night and days. Sadly due to scheduling conflicts I had to miss out on the last 2 years. But I am back and looking to see everyone again. And I am happy to say I will be doing it again at MWLUG 2013. Which if you are near the area, you should definitely be going to this can't miss event. Where else can you attend a charity brewfest competition featuring your fellow administrators and d [read] Keywords: email skype
82


1 Year Completed, 6.5 To Go
Fri, Aug 2nd 2013 9:10a   Keith Brooks
When I was in college and heard about this I tried to do it then. I tried a few years later with my roommates post college, but could not get into it. In some ways, technology has helped me to accomplish this goal, which is probably not the intended result you may think it is. Imagine if you actually read every page of a 3,000 page wiki how long would it take you? Now nearly double that number and you get an idea where I am going. Last year on August 3rd, 2012, the 13th cycle of the worldw [read] Keywords: skype wiki
74


Get out of your shell and live a little
Thu, Aug 1st 2013 9:50a   Keith Brooks
Ad agencies depend on people working together to create campaigns for their clients. Sometimes there is one leader and the rest are just part of their team. The use of IBM Notes and Domino provide that easy way to manage information and provide access to it from multiple channels. I know, hard to believe, but this has been the case for most of the 20 years Lotus Notes has been around. Browser, phone, tablet and access across multiple clients of MAC, Linux and Windows. Get out of your shell an [read] Keywords: domino ibm lotus notes email enterprise exchange exchange iphone linux mac microsoft openntf outlook security server smtp wiki
76


SnTT - Traveler 9.0 IF1 In Case you get This Error
Tue, Jul 23rd 2013 7:10a   Keith Brooks
Sorry old picture, no new one for Tuesday. While updating my IBM Domino server from 9.0 to 9.0HF328, I also saw an update for IBM Notes and Lotus Notes Traveler. Just been busy and did not get to these yet and Domino and Notes went fine. Traveler update however it seems was a corrupted download. Given it has been posted for 2 months I presume it is not IBM, but my download. In any event, for those who like me end up seeing these messages after they ran the installer, which said it was [read] Keywords: admin domino ibm ldd lotus notes ntf show n tell sntt traveler database server
91


A Consulting Company called me on the Way to Dinner about Infections
Mon, Jul 1st 2013 7:43p   Keith Brooks
We can save your PC! They bellowed. Right. Evidently one of my Windows machines was infected and I should listen to the oracle on the phone to save my pc's soul, er, files. This was my lucky day! And for some lucky contestant on robophone Americans it was their crazy story of the week. I had them on the phone for at least 15 minutes and it was fun. My wife and kids were laughing through most of it. Listen, when you need a repair person, any repair person, they are nowhere to be foun [read] Keywords: ibm application consulting database microsoft oracle sql virus
65


IBM Connections 4.5 Installation Details Spreadsheet
Thu, Jun 20th 2013 8:33a   Keith Brooks
Last year around this time I posted what became a top 10 page for my blog, the IBM Connections 4.0 installation spreadsheet. I took the IBM Wiki page provided and broke it down by topics (IHS, WAS, DB2, etc) and included some items along the way as well. For those that need, that is, should be, documenting your installation details, hopefully this helps make your life easier. Yesterday IBM posted an update for 4.5 CR1 here. I have updated my spreadsheet and included the changes as poste [read] Keywords: connections ibm ldd lotus db2 wiki
41


Curbing your social media habits once a week
Tue, Jun 11th 2013 1:10p   Keith Brooks
Imagine you are on an island in the Caribbean, cold drink in hand, sun shining down on you, and your family and friends are with you just hanging out or walking around the island. Sounds nice, doesn't it? No phones in sight, no TV, no car—just you, sand and the sounds of the waves crashing on the beach. How long could you go before you had to whip out your phone or laptop to get a picture, post to Facebook or answer some office emails? These days, not very long it seems. Based on t [read] Keywords: connections ibm facebook laptop office
42


Backing Up Sametime Buddy and SUT Phone Lists
Thu, May 30th 2013 9:20a   Keith Brooks
Did you ever start to work on something only to be deeply involved when someone comes over and asks what you are doing? You respond and they look quizzically at you and ask why did you not just do X? X of course is right under your nose and would be obvious to anyone else, except you because you were so involved in your project. So I found myself when someone screamed about losing their Sametime buddy list. Sure there is a menu item to import/export your lists but you know, how many peo [read] Keywords: sametime desktop laptop network server
57


Google Beats Microsoft, Yes but beat IBM Notes? No Way
Wed, May 22nd 2013 7:10a   Keith Brooks
Google, I love you guys, I really do, you do some amazing things and the Doodles are the best! But sometimes your business partners really have no clue what they are talking about and should rethink their marketing. Case in point, a company produced a 3 page document(link to my server, not giving them the traffic) on why Google trumps MS Exchange as an alternative to IBM Lotus Notes. The opening salvo is hyperbole at the best of times. People move systems back and forth and, although I ca [read] Keywords: collaboration domino ibm lotus lotusphere notes xpages applications archiving email enterprise exchange exchange facebook google integration iphone microsoft mobile office sap server wireless workspace
55


R.I.P. Lotus Organizer+
Mon, May 20th 2013 7:00a   Keith Brooks
Sad to see and hear that the end of the line, officially, is coming to Lotus Organizer, Lotus 1-2-3 and Lotus Smartsuite itself on June 11, 2013 with support ending September 30, 2014. Organizer was so far ahead of us when it came out, easy links to guide you directions, call from a contact and straight to a web site with one link, an awesome calendar and scheduling tool, and it connected with Lotus Notes and some people still leverage it that way. All from one UI! I can't get anything to [read] Keywords: ibm lotus notes database office
48


The Art of Troubleshooting...The Video
Tue, May 7th 2013 1:00p   Keith Brooks
Live from IBM Impact in Las Vegas this was recorded April 30, 2013. If you want the slides, they are here. Thank you to Ryan for setting the Ignite talks up and Daphne for letting me know about it. It was fun, 20 slides that automatically roll over every 15 seconds for a 5 minute talk. [read] Keywords: ibm
76


What if Darth Vader won?
Sat, May 4th 2013 9:00p   Keith Brooks
May the Fourth Be with You! Ever wonder what it would be like if Darth Vader won? Could Darth Vader have won instead of the Rebels? Could it be that a strong network of Sith Lords could control the masses through social media efforts using The Force? These may be strong words, young Padawan. There is an amusing Twitter account I follow called @DeathStarPR that brings my point forward. What if social media was used as an insidious effort to gain the upper hand against the Rebels? W [read] Keywords: connections ibm network twitter
50


I'm an IBM Champion Video
Wed, May 1st 2013 2:20p   Keith Brooks
The video from the IBM Impact keynote this morning that has all of the IBM Websphere Champions who could make it to the video shoot. See me and my friends do a "I'm an IBMer" type commercial. Thanks to Daphne and Justin for editing and making it all happen. [read] Keywords: ibm websphere
65


Day 2 of Impact 2013
Wed, May 1st 2013 10:40a   Keith Brooks
So what did I do on Day 2 of Impact? Today was The World in Motion. Business calls most of the morning, bad wifi upstairs, bad wifi in OGS and the exhibit hall. A frustrating problem because if you needed 30,000 IP addresses or so, what would you do? Duh, grab a Z series! Okay not exactly but it is a problem which should have been addressed Sunday. Which brings me to what I did Tuesday, meetings, interviews, an ignite speech and a session I did with 3 other IBM Champions and a night cap [read] Keywords: ibm apple community google laptop mobile twitter websphere wifi
40


My Impact Ignite Slides "The Art of Troubleshooting"
Tue, Apr 30th 2013 3:10p   Keith Brooks
I gave my ignite talk today and when the video or you tube is released will post it as well. Here are the slides from slideshare. The Art of Troubleshooting from Keith Brooks [read] Keywords:
48


Opening Day...of Impact 2013
Tue, Apr 30th 2013 11:40a   Keith Brooks
Today started out like every other day, you know phone ringing at 5am and 6 and 7. Went to meet frineds for breakfast and then went over to the OGS where Champions had prime real estate. 4th row center. Today was Business in Motion day. Opening was a drum set and horn section that were quite good and then the star attraction a white Ford took the stage and proceeded to talk to us all. Just kidding, the car said nothing, didn't even start, but Robert Leblanc came out along with a Ford exe [read] Keywords: ibm development integration mobile skype websphere
46


My First Impact Conference
Mon, Apr 29th 2013 11:00a   Keith Brooks
As a long time Lotusphere person, I am reminded of Bruce Springsteen after he played, and won, the Academy Award in 1994 for his song the Streets of Philadelphia and said this "And thank you all for inviting me to your party." I came out to Impact not sure what to expect. At times Websphere is my friend and at times a hard companion, but I found a great community of people here so far that rival my friends in the Lotus/ICS world. My journey to Impact 2013 held in Las Vegas at the Vene [read] Keywords: ibm lotus lotusphere community mobile security twitter websphere
51


Blogging Time: Why it Matters
Thu, Apr 25th 2013 1:20p   Keith Brooks
My latest post over at the Social Business Insights Blog has been published. What is it that makes people read one of my blog posts? I write two primary blogs and guest write on at least three others, but then people say to me, “You have way too much time on your hands”—presumably because they feel I am just sitting here writing these blog posts for eight hours a day. Sorry to disappoint you all but I only spend seven hours a day writing them. Kidding, just kidding. For mor [read] Keywords: connections ibm blogger blogging
29


Going to Impact2013? Here's My Schedule
Thu, Apr 25th 2013 9:50a   Keith Brooks
This will be my first time attending Impact2013 and I look forward to finding out all the great things that I have taken for granted at Lotusphere and Connect over the years and now see how it all translates to my Impact2013 experience. There is so many sessions, but there are also so many more pieces of the puzzle at this conference. I think the app showed over 900 sessions. This page will get edited up until Sunday evening with any updates. I will most likely be in the Social Playground [read] Keywords: ibm lotusphere mobile twitter
200


Google Hangout CRM Discussion Recording
Thu, Apr 18th 2013 9:30a   Keith Brooks
The IBM Midmarket Hangout I did around SugarCRM and CRM in general highlighted not just details from SugarCRM and Sugarcon but also customer adoption and marketing automation discussions. The Google+ Hangout was recorded and here it is. [read] Keywords: ibm google
48


IBM Midmarket CRM Google+ Hangout Wen 1-1:30pm EST
Mon, Apr 15th 2013 11:50a   Keith Brooks
I will be on a panel which is bringing together a group of CRM thought leaders to discuss the industry and how social media contributes to the success of your business. Wen, April 16th at 1pm EST on Google+, go there now and get connected properly before the Hangout starts, https://plus.google.com/100114568100087952904/posts Panelists, their linkedin profiles and blogs. Paul Gillin (Moderator) of Profitecture Lori Richardson and blog of Score More Sales Paul Foucher and blog of SugarC [read] Keywords: ibm google linkedin
64


Analytics and Crickets
Thu, Apr 11th 2013 9:50a   Keith Brooks
While hanging out at #Sugarcon this week with good friend Stuart Mcintyre we were struck by what we saw as a lack of socialness (made that word up) from the attendees. Granted this is in contrast to the obscenely over the top socialness of my fellow IBM friends which can be zealous in their path to be social. SugarCRM itself is fairly active as are Larry Augustin CEO and Clint Oram CTO on Twitter. Keeping in mind we can only really see the tweets or posts if #sugarcon was in the tag or discus [read] Keywords: connections ibm twitter
34


Sugarcon Day 2
Thu, Apr 11th 2013 8:00a   Keith Brooks
The second day of #sugarcon opened up with Terry Jones (slides are at the link under downloads) of Kayak, Travelocity fame reminding us all that just because we mean well, doesn't always mean we get it right. Sending out emails with wrong subjects, sending an email that has no one to reply to and more derivatives of marketing aloofness. The afternoon sessions, 7 at a time in parallel, spanned many topics and from discussions many felt the 2nd day sessions were what they came for as they felt [read] Keywords: connections ibm application email integration twitter
52


Business Anti-Social: The Sugarcon 2013 Edition
Wed, Apr 10th 2013 3:00p   Keith Brooks
For those interested in my Sugarcon 2013 slides, subtitled, Business Anti-Social: The Boss Needs SugarCRM, Give it To Them! It is on SlideShare at this location: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them! Presented by Keith Brooks Thank you everyone who came, shared their ideas and comments or questions. Don't forget the Spottify list of CEO Billboard Hits! [read] Keywords:
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SugarCon 2013 Day 1 - Synopsis
Wed, Apr 10th 2013 6:00a   Keith Brooks
Sugarcon 2013 opens with some strong riffs. Guitar riffs that is, care of the SugarCRM band, playing in the same ballroom as the Rock and Roll Hall of Fame plays their introduction ceremonies here at the Waldorf Astoria in New York. Unfortunately one can not go to the basement, they have 3, where the Presidential train and "secret" railway station lies. Read more here. Larry, Clint, Lila rock the house with Sugar7 details around social and collaboration efforts, mobile client improvement [read] Keywords: collaboration connections ibm mobile twitter
61


iNotes Redirector in Domino 9 Cool Detail
Thu, Mar 21st 2013 11:40a   Keith Brooks
There is a new version on the server. Time to replace the design and upgrade it. You can find the file by name, iwaredir.ntf, which is called IBM iNotes Redirect. I had to enable the show in advanced template list for the template for it to come up. The first thing I got when replacing the template was this awesome language window! Very cool, this did not come up when I replaced any other templates yet, so I will presume it is special to this db, but not unique I am sure as t [read] Keywords: domino ibm inotes notes ntf properties server
302


30 Minutes to Upgrade to IBM Notes & Domino 9
Thu, Mar 21st 2013 9:10a   Keith Brooks
This morning, like so many others, I downloaded a few GB of code so we could install and upgrade our server and clients to IBM Notes and Domino 9. Along the way, also had to grab Traveler, Swiftfile 4.2 (Oh I missed you during beta!), Install SHield tuner (No changes in it, but always like to have it), readme file, MAC client, 2 different Linux clients, Multiple server codes and the OpenSocial Extensions piece too. This is a P4 with 2GB RAM and handles a bunch of websites, blog links, inte [read] Keywords: domino ibm inotes lotus notes notes client quickr sametime traveler linux mac password server workspace
38


Don't Game your Employees
Mon, Mar 11th 2013 7:10a   Keith Brooks
I want to talk about a 12-letter word that really drives me crazy. It’s the buzzword of the year: Gamification. Gamification was coined by Nick Pelling in 2002, according to Wikipedia. What does this word mean, and is it really the way of the future? Or has it jumped the shark? Gamification, as defined by Wikipedia as "Gamification is the use of game-thinking and game mechanics in a non-game context in order to engage users and solve problems. Gamification is used in applications and pro [read] Keywords: connections ibm apple applications database development facebook linkedin twitter wiki
44


SugarCon is Coming to NY and I am Speaking Again
Thu, Mar 7th 2013 10:43a   Keith Brooks
Hard to believe it has been a year since Sugarcon 2012 but here we are and this time we are going to be in Manhattan. Yes, New York City at the Waldorf Astoria. You can find more information about the event, including the agenda, here. IBM are the big Diamond sponsors, which means I did not have to do my pitch on IBM integration with SugarCRM like I did last year. I will be speaking on Wen. the 10th at 3:40-4:15pm slot under Customer Engagement Strategy. This year's session is an up [read] Keywords: ibm development integration
45


IBM Connections Videos for User Adoption
Mon, Feb 18th 2013 7:40a   Keith Brooks
Saw this and wanted to make sure others know about it. These are videos from IBM that outline each part of IBM Connections. If you are looking into Connections or trying to explain it for people this may help outline the functionality found in each section. These have been useful for people just getting to use the product understand all the ways they can utilize the options. Activities - http://ibmtvdemo.edgesuite.net/software/lotus/uxid/connections/activities40/activities_demo.html [read] Keywords: collaboration connections ibm lotus apple community email network profile wiki
46


Can you Social Business Opera?
Fri, Feb 15th 2013 7:20a   Keith Brooks
Wen night I was one of the lucky ones, for a second time, to live tweet a dress rehearsal of the Palm Beach Opera's latest show, this time it was La Cenerentola. For some of you, it is Cinderella. And NOT the Disney version. A common mistake, no thanks to Disney. Opera rocks! Well, Tommy does, but still it is something impressive to hear a hall full of the singers voices with no microphones or amplification. Pictures here for those interested. The live tweeting of the opera is a genius [read] Keywords: ibm twitter wiki
37


2 Million People...Genius Marketing or Suckers
Thu, Feb 14th 2013 12:30p   Keith Brooks
By now everyone either received or at least saw the posts and emails about you being in the top 1, 5 or 10 percent of Linkedin profile views in 2012. If not, here is mine as an example. Keep in mind you are either one of 2, 10 or 20 million people, respectively, who could have received these emails. There were even others that went to other countries if you were part of the first number of people who logged in to Linkedin. Did Linkedin just go after all the ASW's out there? No they wen [read] Keywords: ibm email facebook google linkedin profile
47


Sales 101 - All Customers are Potential Customers
Wed, Feb 6th 2013 7:34a   Keith Brooks
Sunday I took my 9 year old son with me as we went out to look at some cars. The '02 Camaro has just a few more things to get done it than I would like plus, because of my birthday, the registration is up for renewal this month. Sad to say but 11 years might be the limit on this one. So off we go contenders. First stop, as it happens, was a Hyundai dealership. The ubiquitous Sonata seems like it might be in line with our needs and price. After all I haven't paid for the Camaro for a long ti [read] Keywords: email facebook
54


How did I Miss This Feature in Notes?
Wed, Feb 6th 2013 6:43a   Keith Brooks
Admittedly it probably is important to specific people in specific countries but I needed it for my Hebrew references. You learn something new every day. Or maybe in my case, you forget more than you remember. With your Contacts db open (local names.nsf) select View-> Additional Language Options and select whichever language you need...or all 7! How cool is that! The languages to choose from include: Greek, Hebrew, Arabic, Thai, Vietnamese, Japanese and Cyrillic It makes a list of th [read] Keywords: notes
48


It Is Official, I am an IBM Websphere Champion too
Thu, Jan 31st 2013 5:13a   Keith Brooks
"Congratulations and Happy New Year - you have been selected as an IBM Champion for WebSphere software! " I am stunned and amazed at this recognition, what can I say beyond thank you to the selection committee and my friends, especially Dave and Sharon, for all their technical help when Websphere got the better of me early on. Okay, it still gets the better of me, but I am more on top of it now. The official announcement is here. Looking at the list, I am more humbled, because in no way [read] Keywords: ibm community websphere
43


Live today @11AM in The Social Cafe
Wed, Jan 30th 2013 7:30a   Keith Brooks
At 11-11:30 AM this morning in the Social Cafe on the exhibition floor I will be having a session on Soloing vs. Sharing or a brief story about the process we go through from no sharing and silo's to some sharing and silo's to full open sharing...and silo's. It is an interactive discussion so if you feel trapped behind a wall of management or bewildered about why/how information is in so many places or just want to argue silo's work, come on over. [read] Keywords:
37


Why I am NOT Changing My Moniker
Wed, Jan 30th 2013 5:20a   Keith Brooks
This post is being written in the Dolphin hotel, where everyone in Orlando is gathered for the annual Collaboration lovefest called Connect 2013, formerly known as Lotusphere. Some people may make fun of us, they may think it is out dated, they may believe there is nothing else to do, or care about this or just don't get it. Sure I speak in a bubble that has it's own terms, acronyms and quirks like any other solution out there, but it is one which I believe in very strongly. As I sit her [read] Keywords: collaboration connections domino ibm lotusphere notes quickr sametime development linkedin skype twitter websphere
47


And Away We Go!
Mon, Jan 28th 2013 2:00p   Keith Brooks
So what did I learn today/yesterday at Connect? Where are we going? Why are we going there and better yet what does it mean to us all? It was announced attendance is up 10% this year and it shows, the halls are filled, the exhibition floor is very busy and everyone wants to get stuff done. Here are some nice tidbits of information, more mobile Sametime 9 is coming with HD video among other niceties. Quickr has an integration methodology to bring your Quickr info, both Domino and J2EE ver [read] Keywords: connections domino ibm inotes lotusphere notes quickr sametime integration mobile planetlotus planetlotus.org server twitter
43


How to Find Me at Connect 2013
Fri, Jan 25th 2013 9:20a   Keith Brooks
Aside from the obvious social ways of seeing me walking around or sitting in a session, you can reach out via social media all the links are on the left side of the blog. While I am in a session I usually have Twitter up and replying. Otherwise I am on the move or in a meeting and not likely to answer that quickly. If you need me that badly, you probably know my phone numbers already. I will likely be arriving Saturday night around 11PM after driving up from Boca Raton. My focus is to w [read] Keywords: ibm blogger development twitter
38


Connect 2013 Tips #5 Mail Rules, Get to Know Them
Thu, Jan 24th 2013 7:50p   Keith Brooks
You probably are like me and get more email than you wish. The problem is some of it is just useless, like backup reports from the tape drives. Yes I want to know about them, but no, I do not want to see them, unless there is a problem. I bet you feel the same about many of them.We see often enough that mail rules are not used by everyone. Which is a shame because it is one of the best ways to help you get to the semi-mythical inbox zero. GTD, Getting Things Done people will and rightly argue [read] Keywords: notes email linkedin
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Connect 2013 Tip #4 Connections Goodies
Thu, Jan 24th 2013 12:40p   Keith Brooks
This is a natural presumption, but you know some of you out there just can't wait for your IT team to set you up sometimes. I am not advocating you should go around them and if your environment is that locked down, sorry, but for everyone else... So I am going to remind everyone about the FREE and (mostly) client side benefits you have that can be installed to help you get the most out of your IBM Connections services. All of these are at the Greenhouse Catalog. But some have been updated, y [read] Keywords: connections domino ibm lotus notes quickr sametime application applications blogger community desktop enterprise firefox integration microsoft office profile properties server sharepoint websphere widget widgets
34


Social Cafe at Connect 2013
Wed, Jan 23rd 2013 1:00p   Keith Brooks
Donna Bieg posted this and I wanted to make sure everyone knew about it. My session is on Wen at 11AM and I may be on a panel in between. The Social Cafe is on the exhibition floor to the left as you come down the escalator or to the right if you come in from the Lunch level. Take a break and recharge your mobile device in the Social Cafe, while listening to short informative social talks by industry leaders from TechCrunch, Deloitte Digital, Redbook Thought Leaders, customers, business pa [read] Keywords: collaboration connections ibm community mobile networking
42


Connect2013 Tip #3 Exporting Your Notes Calendar
Wed, Jan 23rd 2013 12:30p   Keith Brooks
Just a few more days and a whole new world will open before your eyes at Connect2013! But for now, we have to build up interest and what better interest is there than various tips for users? So far I discussed Lotus Notes letterhead and Sametime Goodies and for today I decided to discuss a Notes Calendar trick. This is helpful not just for the reasons described but if you need to do compliance work or some other similar areas. If your calendar looks like mine for next week, you may be g [read] Keywords: collaboration ibm lotus notes sametime database email facebook network
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Connect2013 Tip #2 Sametime Goodies
Tue, Jan 22nd 2013 9:20a   Keith Brooks
Everyone who uses Sametime loves it. It just works and does some great things too, when properly configured. There are some things few people ever know about so I want to highlight some and end with a few links to nice ST tools. 1) Why does every Community use the same icon? Because you never changed it. Really. You go into the Manage Sametime Community from File-Preferences-Sametime-Server Communities-CommunityName and the Icon tab and you have a prebuilt set of 5 choices or you could [read] Keywords: collaboration connections ibm lotus sametime applications community integration iphone linux server skype
58


A Week of Connect2013 User Tips #1 Company Logo on Letterhead
Mon, Jan 21st 2013 1:40p   Keith Brooks
Connect2013 starts next week and I wanted to provide a daily tip for you the person using Lotus IBM Notes and Domino and naturally the administrator managing it as well. This is done using Notes 9 and works in previous editions as well. This is not a new option in Notes 9, but it never hurts to remind everyone. Customizing your Notes client is not so difficult and can provide some healthy warm and friendly feelings when accomplished. Remember to always store all changes in a separate named da [read] Keywords: collaboration domino ibm lotus notes notes client ntf application database profile server
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Notes 9 Public Beta is Fast
Tue, Jan 8th 2013 7:33a   Keith Brooks
Having finally got around to installing the public beta, as a Design Partner I have been using the previous beta code I am impressed by the speed of the client. Here are a few simple yet beneficial bits of information. It moves much more fluidly than the 8.5.x stream. More web speed than Windows speed. There is now a Discover tab area which is sort of like a GUI for help and a welcome to Notes on line learning area. Right now the video links are not connected but a number of useful item [read] Keywords: connections ibm lotus notes notes client laptop widgets
43


Which Version is GA for Connections 4.0?
Thu, Dec 13th 2012 7:10a   Keith Brooks
This is because I wonder who else has this problem. Or maybe I just downloaded a bad copy but I have 3 different sized files for the primary IBM Connections 4.0 installer. The first I know is the beta code. The 2nd I know is hot off the press so to speak as it was just downloaded last week. What is this one? Anyone have this size file, windows server version? Was it some beta code? I thought it was the GA code I downloaded the day it came out. Why should you care? Why do I [read] Keywords: connections ibm blogger community server widget
57


Better blog now that I am an IBM ICS Champion
Wed, Dec 12th 2012 8:50a   Keith Brooks
I heard from some friends before I received the official email from Joyce that I am now a 2013 IBM Lotus ICS Champion. I was on a PMR call and missed the Community meeting. You can see the entire list of the 2013 Champions here. I have not blogged in over 40 days which means the flood is finished and I can venture out again. Not muchtweeting either, my Klout score dropped by 5 points and is under 60 now. Ok, that i can ignore, but it shows what happens when you fall off the Earth. Been [read] Keywords: connections ibm lotus blogger community email
33


Feeding the Zombies Social Media
Wed, Oct 31st 2012 8:40a   Keith Brooks
Did you know that searching on Google for Social site for zombies has 23 million hits. Sadly, vampires only have 5.9 million and werewolves 3.1 million. No point in looking up social sites for Monsters, that's Lady Gaga's domain. How the times have changed? Just imagine what Bela, Boris or Lon would think. When did people start caring more about zombies? Could it be it happened when people started realizing their world could very well be from The Matrix? Or maybe there is just som [read] Keywords: apple blogger google wiki
48


The Power of 30: It Takes 30 Days and 30 People
Tue, Oct 23rd 2012 11:40a   Keith Brooks
As part of being a Redbooks Thought Leader my first post for the IBM Social Business Insight blog is live today. These posts which are posted to this site come from many different perspectives, not just mine. Posts are about becoming more social, internally or externally, leveraging the tools you have now or could have (IBM Solutions) but also guides that will hopefully help those in need of some help in just getting their heads around the Social space. Here is just a snippet, please go re [read] Keywords: connections ibm blogger office
44


Email is not the Pony Express and Ignorance Never Goes Away
Thu, Oct 18th 2012 7:21a   Keith Brooks
An article which was really a marketing lecture from the CEO of Hootsuite struck numerous chords across the web. Some argued he was right, many said he was just being arrogant, others felt he was purely pushing his own agenda/solution. And yes, I recognize the fact this only provides more awareness to him. In the comments to the post another HootSuite employee tried to explain it from the end user perspective. Not sure he did any better at an explanation than his boss. Normally I would ju [read] Keywords: connections domino ibm lotus notes quickr R8 sametime sametimeibm blogger database email mobile openntf server twitter
41


Lotus Notes Traveler Unable to Update on my Android
Fri, Oct 12th 2012 11:20a   Keith Brooks
Saw this message on my server console when my phone called homne ot get the update, which is was prompted to do by the device. HTTP JVM: Invalid redirectURL parameter from client user - ignoring since this could be an XSS attack. So aside from the obvious, that I am not a hacker, could my phone be hacked? Don't think so, but it could be a browser issue on Android perhaps? Anyone have some input, let me know. In the meanwhile copied the file to a download site and installed it so phone [read] Keywords: lotus notes traveler blogger iphone server
25


IBM Connections 4.0 Installation Details in a Spreadsheet Form
Thu, Sep 27th 2012 10:00a   Keith Brooks
Since working on IBM Connections 4.0 installations I found the provided document lacking in a specific area...Cognos. This can be very important for everyone doing these installs the first time. You need to track a lot of information and it also helps provide documentation for the next team. So if you want my spreadsheet, it is here which links to my Download Page from the menu on top. The IBM documentation comes as a wiki page you can see here. I have added some fields or entries a [read] Keywords: connections ibm ldd lotus blogger wiki
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Cognos Integration for IBM Connections hints #2
Fri, Sep 14th 2012 12:41p   Keith Brooks
IMPORTANT: your cognos directory where you have the cognos transformer and BI files as well as your connections install files with the cognos parts should be in a directory with NO spaces in the name. just another hint. Another one of the problems I faced when building it was the cognos-setup.bat would run properly, but then the cognos-configure.bat would error out. EVERYTHING you do for the Cognos installation is built around the cognos-setup.properties file. Which if you saw my previous [read] Keywords: connections ibm lotus aix application applications blogger integration linux microsoft profile properties security server websphere
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IBM Cognos and IBM Connections 4 Install hint #1
Fri, Sep 14th 2012 11:30a   Keith Brooks
After my new found love in IBM Cognos, I decided to take a stab at getting it configured. Not such a difficult task, yet, one or two things really killed me, so if you get these, here is some help. Read the documentation, honestly, it helps. BUT even documentation can not help you when your brain is too tired to pay attention. Once you get to the step about running the cognos-setup.bat file and editing the cognos-setup-properties file, you may experience this error when you review yo [read] Keywords: connections ibm application blogger database db2 java oracle password profile properties server sql websphere
36


Lotus Notes Traveler and Case Sensitivity Lookup Issue
Sun, Sep 9th 2012 12:10p   Keith Brooks
Wondering if I missed a notes.ini setting. Lotus Notes Traveler appears to only search in a case sensitive way when performing corporate lookups against a DA (names.nsf and otherlist.nsf). I have set the duplicate lookups against email address and last name in the ntsconfig.xml. However, when searching for someone where one of the 2 directories shows a discrepency between the cases, both references show up. So a keith@company.com and a Keith@company.com would both show up instead of [read] Keywords: lotus notes traveler blogger email xml
39


Connections 4.0 is Announced and Sharepoint is ...
Tue, Sep 4th 2012 7:10a   Keith Brooks
Still not put together? I don't usually link to articles, but in this case, I am making an exception. If Sharepoint is on your radar, you may find this interesting reading. If you already have Sharepoint, you may want to give some feedback on the issues the author, Tony Byrne, has with Sharepoint. http://www.kmworld.com/Articles/News/News-Analysis/SharePoint-2013-Is-it-a-product-or-a-platform-84513.aspx Some highlights (my bold): Use SharePoint as an out-of-box application whene [read] Keywords: collaboration connections application applications blogger sharepoint
26


When did you first "get" Social Business?
Thu, Aug 30th 2012 8:20a   Keith Brooks
20 years ago when I first saw Lotus Notes. How our business benefits: How Social Business helps in my day: The Commercial we did for Redbooks: Bloopers Reel: Thanks for watching and keep reading Redbooks! [read] Keywords: lotus notes blogger
37


Social Residency a Review
Mon, Aug 20th 2012 9:43a   Keith Brooks
graphic originally from Femke's blog I am now an IBM Redbooks Thought Leader along with five other friends and the original six which were the startup guinea pigs of the IBM Social Residency. Now we are The Social Dozen. We also use the hashtag #ibmsocialbiz and you should follow it if Social Business, Connections or anything else is of interest. A week in Raleigh is what it takes to enter this special group. Okay, that and an application which gets reviewed and it helps to already be blo [read] Keywords: connections ibm lotus lotusphere application blogger blogging facebook google wiki
26


Still think Twitter is wasting your employees time?
Fri, Aug 17th 2012 7:33a   Keith Brooks
Yesterday I hit 20,000 tweets sent. Not a record by far, but an impressive number which may imply to certain individuals that one wastes their time with this social media stuff. I can see the execs lining up already to point out what a waste of time. Thanks to the wonders of the Internet, we can now roughly estimate the time I spent tweeting. To be fair any 3rd grader could as well. I will stop while some of you go ask a 3rd grader. What made this really nice was the timetweeting.com w [read] Keywords: blogger twitter
28


Not Excited About IBM Cognos?..You Should Be
Fri, Aug 17th 2012 7:14a   Keith Brooks
As part of the IBM Social Business Social Residency this week, run by the IBM Redbooks, we had the luxury of having a great conversation with Mark Heid from IBM. (I hope to publish more on this for the IBM Social Business Insight Blog in the near future.) Mark is the Program Director of Social Analytics at IBM and luckily, he is based in Raleigh. His session was the highlight of my week by far! As I tweeted earlier today, I am such a geek and have fallen in love again with a technology. N [read] Keywords: connections ibm lotus applications blogger twitter
32


Webinars that Work Better
Wed, Aug 15th 2012 7:24a   Keith Brooks
While watching the movie The Wall from Pink Floyd last night, there is a great effort to dig out of your depth of whatever your issues are, and emerge out of it whole and hopefully with a better outlook. Change scares people. Normally. No matter if it is at work, at home or in school. How do you have this discussion around change? How do you break it to someone, or something like an entire organization, that you are moving in another direction? While yesterday's post brought many co [read] Keywords: ibm blogger facebook google outlook twitter
36


Sales Presentations That Suck
Tue, Aug 14th 2012 3:13p   Keith Brooks
Did you ever have to sit through a presentation, by default the definition probably means 45-90 minutes and just feel bad for the speaker? Ever leave early? Probably not if you were in an office setting. But IT people have for years had a macro button to cause their pager, phone or whatever to go off so they have an excuse to leave. Not so easy to do in a sales presentation. In the past I rarely used slides for presentations, unless asked/forced to do so. Why? Because on any given day I [read] Keywords: blogger office
42


Got a Sever ID File starting with a U?
Thu, Aug 9th 2012 7:53a   Keith Brooks
I admit this one was unknown to me. But you learn something new every day. Evidently Sametime Servers, since version 3.1, can be affected by this XML lookup issue involving, in this case, a server ID file name, brought to my attention by someone doing testing of Sametime. Per the Technote #1141238: In this case, there was a path in the notes.ini file that contained the Escape character sequence for a unicode character in XML. The escape sequence is u and is used to denote an escaped [read] Keywords: domino ibm lotus notes sametime blogger server xml
26


Fud Buster Posts Listed
Mon, Aug 6th 2012 12:34p   Keith Brooks
Had a chance to sit down and clean up some of the blog site, more to come, but wanted to let you know that there is now a tab for all 70 of the Fud Buster Friday posts. You can click on it fro the top menu of the blog. They are listed in order in 2 sections, the original year of posts and the follow up batch in section 2. Some of these still get viewed daily and hope it helps everyone. While quite a few dealt with the Microsoft way of life, and many of those still apply for some people, [read] Keywords: blogger microsoft
29


IBM Social Business Social Residency
Mon, Aug 6th 2012 9:23a   Keith Brooks
I am honored to be a part of this, the second Social Residency run by the IBM Redbook team, that starts next week. It takes place in Raleigh, NC next week with 6 of us, 4 Business Partners and 2 IBMers, working through sessions related to IBM solutions in this space. We are expected to produce some blog posts and probably a bunch of other efforts in our week filled with meetings on site and remote with various IBM executives and Product Management. Looking forward to meeting everyone [read] Keywords: ibm blogger
41


Pricing is not Social
Tue, Jul 24th 2012 7:23a   Keith Brooks
It seems of late that a number of companies are very public, very social, very internet and web, yet very private about pricing. What is it about price that makes companies hide behind their BS captcha's that are the "send us your information and we will get back to you with a quote" type? On one hand, marketing says we need leads, services says each customer is different we can't possibly price it properly. On the other hand, we as a company want to be open, honest and above board wit [read] Keywords: blogger
96


Traveler error about incorrect server version
Thu, Jul 12th 2012 2:23p   Keith Brooks
As a follow up to my post about the traveler fix we received. Do not fat finger your typing, as I did. I included an extra = sign in the xml file and that presented the following challenges: 1) new installations would fail with an error that says: "The Server you have contacted must be upgraded to support this version of Lotus notes Traveler" 2) Devices would repeatedly get asked to download the updated or newer client While these were my instructions: travelercfgclientVersio [read] Keywords: domino ibm lotus notes traveler blogger linux properties server xml
37


Traveler Interim Fix Details
Thu, Jul 5th 2012 7:13a   Keith Brooks
Most likely you will only get this if you need it or as part of the next Traveler update. The fix is in and it works but it also included these extra bits, note it is specific to the level of the installed product at the time: PREREQUISITES Lotus Notes Traveler server version 8.5.3.2 Interim Fix 1 already installed. FIX LIST: LO69673 - ATTACHMENTS WITH SPACES CAN CAUSE SOME APPLICATIONS TO BE UNABLE TO VIEW THEM. LO69736 - ANDROID WIDGET NOT AUTO UPDATED AFTER SYNC I [read] Keywords: ibm lotus notes traveler applications blogger server widget
33


Traveler Dialing Error Confirmed
Fri, Jun 29th 2012 8:23a   Keith Brooks
As a follow up from my post yesterday, there is a problem with Traveler on Andorid dialing when a field contains characters with the phone number and commas. The problem has been tested and comes from Domino or so it appears. When a fix or update is confirmed I will update further. [read] Keywords: domino traveler blogger planetlotus planetlotus.org
57


Traveler on Android Dialing Issue with Pauses
Thu, Jun 28th 2012 9:43a   Keith Brooks
I have been plaing with a Traveler issue that seems to only affect Andorid devices. iPhones seem to work fine. I want to know if this is a problem for a PMR(think so) or an internal issue, let me explain. Client is on Domino 853fp1 traveler 8.5.3.2 and they use a DA with client details. Inside the DA are 2 fields, phone and extension. It has been coded to provide a dial refernce into contacts that says: 305-555-1234,,325 Whihc in turn shows up on traveler very nicely and then I go to di [read] Keywords: domino ibm ldd lotus notes traveler blogger office wiki
46


A Meme That Got Studied
Tue, Jun 26th 2012 10:34a   Keith Brooks
Graphic from IBM Research About 6 months ago or so, some IBMers started what turned out to be a storm of tweets with the hash tag #stuffibmerssay. I as well as over 700 others tweeted our own ideas to this. A few non-IBMers were interviewed in addition to the IBMers to gain some insight for the researchers about how Business Partners and customers see and hear IBM, Twitter and the meme. Undoubtedly inside IBM it was viewed from 2 different sides as fun and collaborative for the vast remot [read] Keywords: connections ibm blogger enterprise facebook linkedin twitter
42


SnTT - Traveler Lookups, DA and Multiple Servers
Thu, Jun 7th 2012 1:13p   Keith Brooks
Since this came up today figured it might help others troubleshoot their Lotus Notes Traveler lookups. In the client case, Traveler sits on the home mail server, they also have some secondary servers where mail sits as well. Clients of the home mail server can lookup employees and through using the DA (Directory Assistance), they can look up clients contact details as well. A nice solution that beats their old Blackberry way of copying around files and then local synching but that is history [read] Keywords: acl domino ldd lotus notes sntt traveler blackberry blogger server wiki




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