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Latest 7 Posts
SpeedGeeking 2015 "How to Manage Exchange Admins (and their servers) with Domino"
Tue, Jan 27th 2015 160
Going to IBM ConnectED...ME TOO!
Tue, Jan 20th 2015 29
4.3 Billion Emails in my Inbox
Mon, Jan 12th 2015 11
Building Competiitve Pitches #EvangelistGuide
Mon, Dec 29th 2014 16
A Few New 2015 IBM Champions I want To Thank
Wed, Dec 3rd 2014 10
Writing Competitive Pitches #EvangelistGuide
Fri, Nov 21st 2014 14
Don't Ship Shit! And Other Things learned from the #IBM #NewWayToWork LiveStream
Tue, Nov 18th 2014 12
Top 10
SpeedGeeking 2015 "How to Manage Exchange Admins (and their servers) with Domino"
Tue, Jan 27th 2015 160
Going to IBM ConnectED...ME TOO!
Tue, Jan 20th 2015 29
Building Competiitve Pitches #EvangelistGuide
Mon, Dec 29th 2014 16
Writing Competitive Pitches #EvangelistGuide
Fri, Nov 21st 2014 14
Don't Ship Shit! And Other Things learned from the #IBM #NewWayToWork LiveStream
Tue, Nov 18th 2014 12
SnTT - In Which Port Settings Don't Quite Work
Thu, Nov 6th 2014 11
Questions are Free, Answers Cost Money
Mon, Nov 17th 2014 11
4.3 Billion Emails in my Inbox
Mon, Jan 12th 2015 11
A Few New 2015 IBM Champions I want To Thank
Wed, Dec 3rd 2014 10
Curios Reading from 2007 About Collaborative Networks and Conflict
Mon, Nov 3rd 2014 8


Keith Brooks
Blog Title Lotus Evangelist
Blog Description Discussions around Lotus software products, and administration, the competition and business case justifications.
Blog URL http://blog.vanessabrooks.com
RSS Feed http://feeds.feedburner.com/LotusEvangelist
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Feed Last Checked Jan 27, 2015 1:45:19 AM EST. Realtime Update:
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Recent Blog Posts
160
SpeedGeeking 2015 "How to Manage Exchange Admins (and their servers) with Domino"
Tue, Jan 27th 2015 1:45a   Keith Brooks
Speedgeeking was awesome, as usual. We hope you enjoyed it, learned something, and of course drank, ate and had fun. For those that ask, here are my slides up in SlideShare, these are the clean editions, if you were there, you will understand.
29
Going to IBM ConnectED...ME TOO!
Tue, Jan 20th 2015 8:30a   Keith Brooks
So you, thought you, might like to, go to the show. The annual Lotus, IBM show known as Lotusphere IBM Connect now IBM ConnectED. Well, you got lucky today. I am going to give you some insights to this year’s edition. Whether you have a room at the top of the world of the Swan or Dolphin or just out on 192 or by the Downtown Disney area, you are getting ready for what will be a condensed, packed schedule of mostly hard core development and administration related topics across the IBM spectrum.
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4.3 Billion Emails in my Inbox
Mon, Jan 12th 2015 12:20p   Keith Brooks
A few days ago I had posted some Tweets about my inbox being filled with some unreal amount of emails. It was not: a DoS attack massive SPAM campaign incorrect marketing blasts gone bad large attendee confirmation for an upcoming conference Actually I have no idea in the end what it was, but it was showing mails as far back as 2009. I got this clip of the screenshot where you can see, what may well be a record for the largest inbox, just under 4.3 BILLION emails. After some discussions, bot
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Building Competiitve Pitches #EvangelistGuide
Mon, Dec 29th 2014 7:10a   Keith Brooks
In my previous post in the #EvangelistGuide series, I discussed writing competitive pitches, but covered quite a bit of ground as well. As promised, we now move on to the way one builds a competitive pitch. This may take many forms, and formats, with the idea being the same throughout, namely helping the customer say what they need and why they need it. If you start a conversation with an attack, you put people on the defensive, which is not always in your favor. However, there are times when
10
A Few New 2015 IBM Champions I want To Thank
Wed, Dec 3rd 2014 12:40p   Keith Brooks
Oh the stories we could tell... Many of us know each other, if not in person, then online and usually we found each other through blogs and sessions we gave at various events. Or at a User Group event or Lotusphere, IBM Connect, now IBM ConnectED. But sometimes we never meet which is a shame and some people, myself included, never know just how much we helped or are helped by others until they come up and tell us. I was named a 2015 IBM Champion for ICS for the 3rd year in a row. I don't know
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Writing Competitive Pitches #EvangelistGuide
Fri, Nov 21st 2014 7:40a   Keith Brooks
Once upon a time people would have discussions with one another and argue the finer points of The Beatles Vs. The Rolling Stones, beer vs. wine, blended vs. singe malt scotch or is Eric Clapton really God? Should we be in Vietnam or Korea or do we colonize Mars. iPhone vs. Android, Jobs vs. Ford, 72' Dolphins vs. anyone. But the fun and good times eventually gives way to serious business discussions at work when you are in sales and now you not only need to have a good argument, you also need t
12
Don't Ship Shit! And Other Things learned from the #IBM #NewWayToWork LiveStream
Tue, Nov 18th 2014 11:40a   Keith Brooks
If you spent the two hours online watching the video and speakers (link to watch the replay) during the IBM event today, you found yourself going back and forth across a spectrum from amazement to amusement. The new name of the Mail.Next product is IBM Verse, no mention, that I recall, of the server name being changed. I am not going to try to explain the name, Alan Lepofsky did it quite well here. This mobile/browser based communication portal unleashes the power of Watson to help you automat
11
Questions are Free, Answers Cost Money
Mon, Nov 17th 2014 3:00a   Keith Brooks
I had some discussions around presenting and training and my blog style over the last few days. When preparing presentations, and blog posts, that are of a technical nature, there a few steps involved. The premise of the problem, some investigation work to solving it, testing the solutions then providing details around the one that worked. Many times I provide the question, and the answer, in order to help make other techies lives easier for them, when they run into the same problems. When I w
4
I Finally Experiencd the Social Connections Conference
Sat, Nov 15th 2014 1:10p   Keith Brooks
If you have been living outside of the collaboration or social space you probably have no idea what conference I am discussing. The Social Connections Conference, which has just completed their 7th conference in 3.5 years, is an impressive effort that you should experience too. Having been a part of or attended so many conferences over the years I had been unable to get to any of the Social Connections events until this one in Stockholm, Sweden and what makes it so impressive? I have a 10 11 1
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Didn't you see my Updates?! Slides posted
Fri, Nov 14th 2014 4:20a   Keith Brooks
On Slideshare are my slides from today's Social Connections VII session from Stockholm. Off the cuff speaking and the ONLY session at #soccnx that was done in Lotus Yellow. If you need help with adoption, please let me know, I am in Europe and happy to help your organization. http://www.slideshare.net/kbmsg/accountability-rocks-soccnx2
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SnTT - In Which Port Settings Don't Quite Work
Thu, Nov 6th 2014 3:13p   Keith Brooks
Been a long time since I wrote a Show n Tell Thursday so let's get on with it. Building an IBM Domino cluster is not as difficult as it was years ago and I was done with the basic parts and wanted to test the fail over. I figured easiest way to do this was to enter at a server console "stop port tcpip" while connected via rdp to the server. I tested mail clients could fall over to the 2nd server and mail routed. Great. Back to the server and server console and tell it to "start port tcpip
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Hey Politicians, There is this thing called the Internet
Tue, Nov 4th 2014 4:56a   Keith Brooks
Where we live there is a newspaper, in print, that is free and is very pro the current government. I say good for them if they can keep it going on dwindling advertising revenue, or the owner is some wealthy patron who feels the need to lose some money, either way, what is the problem? The problem is some government officials think this is propaganda with the aim of helping the existing government officials stay in office and should be treated accordingly. They are trying to pass a law that ne
8
Curios Reading from 2007 About Collaborative Networks and Conflict
Mon, Nov 3rd 2014 6:53a   Keith Brooks
“A Manager’s Guide to Resolving Conflicts in Collaborative Networks” (Washington, D.C.: IBM Center for The Business of Government, 2007) While researching my upcoming session at Social Connections VII in Stockholm, Sweden in 2 weeks I came across this article from 2007, naturally backed by IBM, on collaboration, conflict and accountability. The authors: Lisa Blomgren Bingham, Professor and Keller-Runden Chair in Public Service, Indiana University andRosemary O'Leary, Edwin O. Stene Dist
3
Have You Designed a Car without an Engine Today?
Thu, Oct 23rd 2014 6:53a   Keith Brooks
Half baked ideas? No, they were completely baked and ready to go....except for a strategic piece. Lost in translation or just lost in space, hard to know sometimes where to assign the lack of accountability. A Cloud solution that is not quite ready for the Enterprise or an application that you are working on when you suddenly realize no one thought about who would use the solution, let alone, why they need it. Governments, countries, airports and many organizations run into this it seems more
6
NIche SEO Worked for Us
Tue, Oct 21st 2014 6:53a   Keith Brooks
We ended up here, didn't we because of SEO? This is the revelation that occurred to me recently when looking at how we ended up in a city in Israel that is not on most people's vacation itinerary. Rehovot was the home of Ubique, a little company IBM bought to include inside their Sametime offering. They still retain offices here for Sametime development. Many people spend tons of money to increase their exposure and search ranks which boils down to SEO methods that are a mix of data analytic
3
Captain Kirk, to the Bridge! No! Wait, Go to Engineering!
Thu, Oct 2nd 2014 6:46a   Keith Brooks
Apologies to +William Shatner (@williamshatner) for the title but let's talk about V'ger (@_vger), I mean The Cloud. Cloud discussions may not come from IT, in fact, it seems IT is the last to know about the idea sometimes. While asking some fellow consultants and Business Partners, we are seeing an interesting situation arise and hope this example helps you to not find yourself in the same predicament. Business leaders are making choices, then telling IT. The opposite of the way things have b
2
The Royal Scam or just a CopyCat App?
Tue, Sep 30th 2014 6:46a   Keith Brooks
Apologies to Steely Dan. By now everyone has heard of Ello. The question still remains why? Someone posted about it shortly after I read Robert Scoble's post about it.Being a messaging and communication person, figured I should check it out. I described it as a mix between Pinterest and Twitter. Many said it was like Facebook. It does not really matter because it doesn't do anything special, yet, that I can tell. Maybe Jerry Seinfeld is behind it. You know, it's an app, about nothing...ge
0
I am speaking at Social Connections VII in Stockholm
Mon, Sep 29th 2014 7:23a   Keith Brooks
After a few years of trying to get to the event, I have finally made plans to not only attend, but speak at the IBM Social Business and Connections User Group meeting, referred to as Social Connections VII (#soccnx) which is in Stockholm, Sweden November 13-14th. Event and registration details here. The event has had about 200-300 customers attend previous meetings.Vendors and sponsors are of course welcome and want to help you with your business. The topic of my session is “Didn't you see
1
Friday Frustrations - Online Bill Paying UX Failure
Fri, Sep 12th 2014 4:06a   Keith Brooks
Received our first gas bill today from the Supergas company here in Israel. I can setup an automatic bank draft or pay by credit card. I can't do the bank draft yet so I figured I would pay by credit card. Go to their site, find the pay my bill page, get to the screen where I put in my information and there is one small problem...the area code. Mine, 058 is not listed. Link to their page here Naturally like any good hack I figured just pick an area code and let it go, like entering jay@jay.com
4
My BlueMix Day of Coding
Thu, Sep 11th 2014 8:26a   Keith Brooks
I rarely code anymore, but when I found out about this class, not far from me in Israel, I figured why not check it out. Last time I did something like this was at IBM Impact 2 years ago when I sat in on a Worklight development hands on session. Which was more useful? Bluemix is this year's iPhone from IBM and Worklight is a bit quieter. Bluemix is a term loosely translated to me as "Websphere lite". Why do I say this? There are a lot of pieces to make this environment come together. Not
1
Accountability and the ESN
Mon, Sep 8th 2014 6:33a   Keith Brooks
In this Golden Age of social networks that pretend to be burying email servers like Rod Stewart goes through wives, we have a black hole that is not discussed. Email is not perfect, but better than most countries normal postal services. IM is great for awareness of who is online, but just because I show up online does not mean I really am at the machine, phone or browser. Twitter is awesome....when you are connected to the internet. SMS is far from perfect, as anyone who travels can tell you wh
3
What is your Candy Corn?
Thu, Sep 4th 2014 6:33a   Keith Brooks
For those not familiar with the reference, Candy Corn is a sweet confectionery candy which is quite sugary and shaped like a triangle with 3 colors in it. Wikipedia explains it this way. The picture below is from Wikipedia as well. I could eat a mound of it and not think twice about it. To me Candy Corn is one of the best candies. It is a happy candy, for me, and I enjoy eating them, in many ways which I will not bore you with here. Sadly for me the only Kosher ones I know of are from the Jelly
2
What Are You Doing, HAL?
Wed, Sep 3rd 2014 6:33a   Keith Brooks
My friend Chris Toohey posted this on Twitter: Ever have one of those mornings where you just want to blow off billable work & code something fun?? #stayOnTarget! — Chris Toohey (@christoohey) September 3, 2014 I replied, I just want my servers to talk to me. What would you have your server say, if it could talk? "My Router hurts, are you spamming people again?" "Drive C has eaten all the chips and needs a bigger belt (no free space)" "That agent you ran just now, were you seriousl
2
Think About This for a Moment
Fri, Aug 29th 2014 7:13a   Keith Brooks
According to the National Center for Charitable Statistics (NCCS), more than 1.5 million nonprofit organizations are registered in the U.S. This number includes public charities, private foundations, and other types of nonprofit organizations, including chambers of commerce, fraternal organizations and civic leagues.This table, can give you more details of breakdowns, data up to 2009. Because of the ALS #IceBucketChallenge, which has raised over $94 Million since July 29th alone, there are now
2
Conference Season is Picking Up
Thu, Aug 21st 2014 12:33p   Keith Brooks
I have been a bit out of the loop the last 4-6 weeks but for those who have been in the know, there are many conferences, especially IBM ones, over the next few months. Some are asking for abstracts. Hint, hint. MWLUG in Grand Rapids NEXT WEEK, August 27-29 ICON UK September 12th in London Social Connections VII in Stockholm November 13-14 (abstracts due by end of August) DanNotes November 20-21 in Korsør (abstracts due by end of August) 2015 Lotusphere/IBM Connect/ IBM ConnectED in Orla
2
Apps That Make Life Easier in Other Countries
Wed, Aug 20th 2014 7:10a   Keith Brooks
On my travels lately we have been using extensively a few apps which some of you may need or want when you travel as well. I am not so excited by any of the lame efforts of gamification, so ignoring this GAM (Game Spam) the apps are: Everyone knows about WAZE and if you don't, go get it now and never get lost or late anywhere you drive. Like WAZE, MOOVIT does for you bus users and train users what WAZE does for drivers. A bit confusing of a UI but once you get used to it you will not stop. It
1
Are you a Catalyst?
Tue, Aug 19th 2014 6:50a   Keith Brooks
About two weeks ago I was involved in a discussion on Twitter with someone about blogging and awareness. He writes a blog about AIX systems which I like but rarely get to play with any more. He tweeted to me about how management doesn’t “get” his blogging nor gives him any credit for it. My answer is, this too will pass and his time will come. Writing for a few weeks or months, even in some cases years, does not produce tangible results until some catalyst brings you into the spotlight. I
7
Next Stop, Israel
Tue, Aug 5th 2014 8:03a   Keith Brooks
Yes, I gave it all away in the title of this post. For the rest of you that clicked through to read about this topic, let me start with this story. This quite possibly may be my longest blog post I ever write. You have been warned.Around 1994 or 1995 I was managing Citibank's Latin American Lotus Notes network. I visited numerous countries there and checked on our cc:Mail, Notes and OpenMail installations and personnel.One trip scheduled was to Bogota, Colombia. In those years it was common, a
2
Daf Yomi, 2 years down, 5.5 to go
Mon, Aug 4th 2014 7:10a   Keith Brooks
Happy Birthday to my baby who turned 7 years old yesterday which also happens to be the anniversary of when we started Daf Yomi. When I started the Daf Yomi, you can read past posts from last year at the 1st anniversary, I wondered if I would stick with it. It is hard to spend about 45 minutes a day, on average, doing something for yourself. No PR side, no monetary side, no work benefits, just pure learning for the sake of learning. What have I been learning? Here is a simple breakdown of the
4
Job Found, Blogging Helps
Tue, Jul 22nd 2014 10:50a   Keith Brooks
Happy to say I will be working with The RockTeam as their Professional Services Manager. Continuing on with the YellowBubble and the collaboration space that I enjoy. Best thing about it, I get to work with a few friends and meet some new ones. And be social again. Blogging Helped The few days in between posting about looking for work and finding it was made easier when one friend, Arif, connected me with Doug who had just posted the position. Timing is indeed everything. It is very hard to
4
Job Hunting Time
Fri, Jul 18th 2014 6:50a   Keith Brooks
As of a few days ago I am newly available. A free agent on the scene looking for a company to call home. Sure I'd love to restore an old corvette or another pinball machine, but not enough money in those hobbies for the average person with a family. What I can do is restore customer service departments or service delivery organizations to award level status. Over the last year and a half, I was managing the delivery of services for over 500,000 people, prior to taking on the role of Directo
2
Bruce Springsteen Gets Collaboration How About You?
Fri, Jun 27th 2014 10:10a   Keith Brooks
Bruce Springsteen inducted his long time sidemen and woman into the Rock and Roll Hall of Fame a few weeks back and HBO showed the ceremony. I caught Bruce's introduction speech and thought it was just what I want to say to management everywhere. Namely, you know what you know, but the people that work for you are what will make you look better and greater than anything you can dream up. At the 13:00 minute mark, Bruce explains in simple English what collaboration is all about. Full text at R
2
Fix my printer or why remote management..
Mon, May 26th 2014 6:30a   Keith Brooks
Doesn't work for every situation. There is nothing worse than a client agreeing to let you work for them remotely and then demanding someone be onsite every week. So how do you do it? Will this break the deal? Cost you too much? There are always possibilities but planning is key. Few issues really require onsite visits as remote connections to clients, servers and routers is common. So why do you need to be onsite? Executives and their assistants usually are primary reasons. But unless a fai
4
Did That A-ha Moment Passed You By?
Fri, May 23rd 2014 6:30a   Keith Brooks
No matter your age, location, job status or religion you always have an opportunity. Sometimes we do not see a light at the end of tunnel. But it is really no different than trying to install a piece of software that is giving you a hard time and you just need that one little extra push or tweak to make it work. Your life is the same. While it's true, you regret the choices not selected, you always have time to make them. Maybe not today or tomorrow, but this week, next weekend. Your frie
0
Got all your DUCS in a Row?
Wed, May 21st 2014 7:40a   Keith Brooks
This was a draft of a post which for whatever reason I never published. Might be useful to someone out there. DUCS was discontinued but if anyone needs some legacy help.... Don't know what DUCS is? Domino Unified Communication Services (DUCS) This has dragged on for 3 days now while I wait on the Cisco BP to figure out what Lotus Domino and Sametime are all about. Poor guy never seen one before, Domino server that is. Wish clients would ask us before doing these silly things, we could have
1
10 Things Silo Organizations and Management Will Never Understand
Tue, May 20th 2014 11:40a   Keith Brooks
The next time you are cruising at 10,000 feet or roaming around some conference exhibition floor or just trolling the web, think about your company. I want you to think about how you share information today, and what you would change about it for tomorrow. If you could see yourself through the eyes of your customers as well, even more helpful. If you find yourself thinking along the ideas below, you may be a silo organization and in that case... Your organization may profess to "getting social
2

Thu, May 15th 2014 8:00a   Keith Brooks
HubSpot Reveals The Mind Tricks It Uses To See If You're Right For A Job http://zite.to/QMsXP0 Sent from IBM Notes Traveler
1
Do Something Utterly Meaningless
Mon, May 5th 2014 7:10a   Keith Brooks
When was the last time you did something utterly meaningless and it made you so happy you have no idea why you don't continue to do it more often? Some of you may know about my recent excursion before leaving IBM's Impact conference last Thursday. I have been trying to do this for a few years and finally got to do it. I took a cab out to the Pinball Hall of Fame/Museum as it is billed in Las Vegas. Do you remember what it was like as a kid going to an arcade or miniature golf or whatever ki
4
You can make your own Knowledge Accidents
Thu, May 1st 2014 5:20p   Keith Brooks
Are Knowledge Accidents your business goal? Why not? Don't you want to help your teams perform better? Don't you want your customers to help you provide them with better products or services? In looking into where this term came from I found this article from past CEO of Lotus, Al Zollar. In the article, Lotus Development CEO Al Zollar says that knowledge management is simply to do with as applying technology to "knowledge accidents".According to Zollar, "Knowledge accidents happen when p
6
The Cube Interview from IBM Impact
Thu, May 1st 2014 3:00p   Keith Brooks
One of the interviews I did at IBM Impact was with Paul and John from The Cube. Paul and I did a Google hangout last year after Sugarcon around CRM, link here. I am #5 on the list found here: http://siliconangle.tv/ibmimpact-lasvegas-2014/ This time we hit on many topics, the Opening keynote, collaboration, HR, etch a sketch, analytics, messaging, conference calls, meeting analytics and Unified Comunications. The Silicon Angle team has some great software to slice and dice video around to
1
IBM SocMed Residencies
Thu, May 1st 2014 7:20a   Keith Brooks
At IBM Impact there was a fresh group of Social Media Residency people. All IBMers, unlike my group almost 2 years ago, so these people should really know what they are talking about. The new recruits spent two days before Impact prepping and learning before they were left to go during the event to see what they could come up with on their own. I give IBM a lot of credit for doing something like this in parallel to an event. It provides a sink or swim approach, perhaps, but really solves the b
6
Kevin Spacey Rocks
Wed, Apr 30th 2014 12:10p   Keith Brooks
When I heard Kevin Spacey was speaking at IBM Impact, I knew we would get a great session. It was 3 years ago when he spoke at Lotusphere 2011 and his "send the elevator back down" speech enthralled us all. His speech at Impact pushed everyone to be disruptive or if you prefer listen attentively to what people want and give it to them. "People do not care about the platform, they care about the content." and many similar lines were espoused. Consumers may not care about the platform, bu
1
Have we shared ourselves into Silos?
Tue, Apr 29th 2014 6:40a   Keith Brooks
As I look out across my 30 column wide Tweetdeck app it dawned on me that it has started again. I am pondering when did we get back to this point. Not sure it can be nailed down to one specific inflection point. Once upon a time there was a monolithic world of business and it was a top down approach of management over employees. Information was on an as need basis or a "pay grade level" basis. However you view it, or heard about it, it existed. It sucked! But not to everyone, and not so obv
2
Showing Your Hand (IBM Impact OGS)
Mon, Apr 28th 2014 11:30a   Keith Brooks
The show opened up with Tangerine Bank from Canada spending some time describing their Worklight roll out of a voice authentication system, among other benefits. "Raising the bar on what customer experience should be in mobile banking." from their CTO Nice not to hear from an IBMer first. And that seemed to be the sentiment from many around me. Start with how people are extending the products, before you get to what's new with products or any other marketing fluff. We talked about Buildin
2
IBM Impact, My 2nd Year
Mon, Apr 28th 2014 9:50a   Keith Brooks
Wasn't sure I would make it to Impact this year, but thanks to Amanda's help, it all worked out. As I sit here just prior to the OGS I am amazed at all the Lotus IBMers that are here. Sure some are speaking today and may not be staying but to see so many makes this conference feel less like an island to me. Hopefully this year will get out more and meet more people. In the mean time, follow along on twitter more or less for what is happening. Eagerly looking forward to meeting and seeing m
1
Got IBM Mail yet?
Fri, Feb 28th 2014 7:10a   Keith Brooks
In case you were wondering, I have not gone into hiding, contrary to the trolls. Want to just run this by you as I know someone out there has been scratching their head asking what is IBM talking about with all this talk of mail, mail, mail. Mail in this case is of course, email. You remember email, the thing everyone said was dead, like the mainframe? Email, that scapegoat of corporate executives who live in fear people will realize their company is close to bankruptcy or some other financi
0
There really is a Dark Side of The Moon
Mon, Feb 3rd 2014 7:30a   Keith Brooks
IBM lost a strong proponent of openness and collaboration at an unprecedented level. On the bright side Luis Suarez will bring us all much more soon enough. Thank you my friend. I eagerly await your future announcement.




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