For the third year in a row, the Community Roundtable has released it's State of Community Management report. Sponsored in part by IBM, the report is a must read for all community managers and those responsible for social business in their organizations.
What I like about this year's report is how it is organized into patterns of community maturity. Each pattern is associated with a list of resources (books, additional reports, and other references) for community managers to learn more. For example, if you are the community leader for an emergent community (as described in the report) you are given a list of initiatives to pursue to make sure you are following recommended practices.
For those of you who attended my session at SXSW 2012, you might recall that I referenced the 2011 State of Community Management report. And if you have read my recaps on SXSW, you'll see that a lot of my favorite sessions were on community management. I've definitely noticed an increased visibility on community leaders and how important they are as part of a social business strategy. And we can definitely see its effects (as big as they are) all over the world. From the site:
This year the primary difference that we see is in scale of initiatives and the impact of online conversations. It is no longer just about what one community leader can do but about how we can teach our organizations to operate with a community-centric perspective. We have also seen online collective action that has helped topple governments in Tunisia and Egypt, change the policies of major institutions like Bank of America and the Susan G. Komen Foundation and change the decisions of the U.S. Congress. Online communities have become a way to mitigate the risk of groundswell surprises as well as providing an opportunity to innovate more quickly.
The 64-page report in its entirety has been embedded below:
How To Move Jive Content to IBM Connections
Tue, Oct 21st 2014 8:11a Luis Benitez I've been getting some questions recently on how to move from Jive (or other tools) to IBM Connections. To that end, I wanted to highlight our automated migration tools that we can use to move people, content and places from your existing solution into IBM Connections.
Back in June of this year we had a webinar to announce these new automated tools to help customers move from Jive, SharePoint and others in to IBM Connections. You can watch the replay here to get all the details.
Here's [read] Keywords: connections
IBM Connections 5.0 CR1 Is Now Available
Thu, Oct 16th 2014 9:12a Luis Benitez Today, we are updating IBM Connections, the market-leading enterprise social collaboration platform. Specifically, today we are releasing IBM Connections 5.0 CR1 for on premises customers.
This release includes a roll up of fixes that we've been releasing for the past couple of months. Additionally, it also adds some new features.
New features in IBM Connections 5.0 CR1 (but not limited to):
Updated file preview design in stream
Play uploaded movies in the stream
View full file [read] Keywords: collaboration
5 Can't Miss Features of IBM Connections
Wed, Oct 8th 2014 6:12a Luis Benitez About two weeks ago, I was asked to present to a group of internal IBMers tips and tricks to get the most out of IBM Connections, our social collaboration platform.
I actually reached out to my internal network and asked for suggestions on a good topic. Quickly, I realized that everyone had their own favorite feature or aspect of the product.
That got me thinking that maybe it's worth me putting together a quick presentation that shows people how I get the most out of the product to impr [read] Keywords: collaboration
New Release of IBM Connections Social Cloud Is Here
Mon, Sep 29th 2014 6:12a Luis Benitez Here's one way to start the week on a high note. Over the weekend, we enabled the latest features for our Q3 (or fall release) of IBM Connections Social Cloud, which, as you can tell off the bat, features a new name and tons of goodies. Mitch and Chris had already shared the news about the new name, which we made public back in January of this year at IBM Connect 2014.
You may have already seen the blog from last week from Rebecca Buisan which previewed some of the things that we turned on [read] Keywords: connections
Up and Running with IBM Connections Now Available on Lynda.com
Mon, Sep 22nd 2014 5:12p Luis Benitez I'm on my way to TED@IBM which is happening tomorrow, but I couldn't wait to share some fantastic news. As you may have seen from teases in the past few weeks, today there's a new course available: Up and Running with IBM Connections by Bruce Elgort.
Bruce and I collaborated on this, well, he actually did all the work, I just gave him a server to record on.
For those of you who haven't heard about Lynda.com, they are an online learning company that helps anyone learn business, sof [read] Keywords: connections