I am sure that if I would go and ask you folks about naming over here some of your pet peeves from traditional collaborative and knowledge sharing tools, you would probably be getting on a roll for a good while and share all of those gripes you have been exposed to and that you wish something could be done about them. I am sure that if I would go ahead and ask you the very same question for social networking tools, they may not well be the same pet peeves, but I am certain you could name quite a few of them as well. No doubt! Well, that’s exactly what the folks from Dice News did just recently, while at SXSW, by interviewing a whole bunch of people about that topic. Calling it rather revealing, thought-provoking, mind-bloggling and sobering would probably fall short altogether. Just think of it, what’s your social media pet peeve? Ready?
Hang on for a minute though. Let’s go first and have a look into what some of the folks who were interviewed briefly by Dice News said about what were their main gripes with regards to social networking tools and the Social Web in general. Here’s the embedded video clip that lasts for a little bit under two minutes and which can surely make up as well for some really good fun to kick-off another week at work! Get your bingo cards out as well to see how many of those pet peeves you get to experience during the course of the day and check them all off! Oh, and don’t cheat!! This one is going to hurt a bit! Here it comes:
Frightening, don’t you think? I am not sure what you folks would think about this one, but when I watched it for the first time I just couldn’t help identifying a good number of the same reasons why I stopped using corporate email at work living “A World Without Email” over four years ago, without opening up another can of worms along on my pet peeves on corporate email itself, thinking we could do better, much better, with social technologies, to help make us much more effective and productive at what we do at work, and yet we are finding out, probably through the hard way, that’s everything, but helping us out!
I am sure that at this point in time you may be wondering what would be my main gripes, right? Well, at the moment, and judging by my own user experience over the course of the years I guess I could just nail it down, for me, to three different items:
Social technologies themselves: I mean, when was the last time you were 100% happy and content with the potential and your overall end-user experience from any of the external social networking tools out there, as well as your favourite Enterprise Social Software platform? If you have been reading this blog for a little while now, you can see how I still think we are at the infancy of defining truly inspiring, engaging, rewarding social technologies experiences and, when we do we seem to nail it, we mess up with other things like privacy, security, copyright infringements, and whatever else. And we are back to square one.
Think of social networking as just another marketing channel: This just would apply not only to Marketing and Communications, for which it’s a given, as I am sure you would agree with it if you have been exposed to either of those groups in social channels, as they themselves call them. Well, no, this is out for everyone who thinks that social tools are just another means of blasting out messages, their messages, broadcasting them along with very little interaction along the way. If anything, social networking is all about building strong personal business relationships, networks of people with a common interest, a common passion, wanting to do things better at their jobs, while still having fun, and still learning along the way. Remember “Life in perpetual beta?” Well, 10 years later, it’s still about conversations!
Distraction: This is probably the one that most of us would feel identified with big time and probably right so, because the amount of noise one gets exposed to over the course of the day on the Social Web is starting to become mind-boggling, if not too worrying! Never mind my cry-out from a few weeks back about embracing a much more focused and purposeful social networking experience. We still aren’t there yet! Therefore, we need to work harder, smarter, on it.
And we probably won’t be able to address it and fix it properly during the course of 2012 either, as my good friend, Bill Johnston, annotated a couple of days back on a brilliant tweet he shared over at his stream:
IMHO, we will look back at 2010-2012 as period of mass distraction on the social web, vs. 2013 relationship building & focus on shared value
Spot on! That’s what I will certainly be looking into over the course of the next few months, so that when 2013 kicks in, I’ll be ready, if you can ever say that for the Social Web, because you are never ready. It’s a constant learning experience where every day there are dozens of new precious gems you get exposed to that you didn’t know were going to help or benefit you, and, yet, there they are for you to embrace them and make you better at what you do, if you can find them amongst that noise, that is.
So, a little bit of homework for us social networkers out there, I would think, if we would want to turn the tide around of bumping into more and more pet peeves around social technologies, and our consistent and growing abuse of them! We may as well start doing something about it, before it’s too late and break them like we have done with *cough* email *cough* over the course of the years. Now, I am not going to propose what folks can do, or should do, about it, since I have always felt it’s a very personal opinion, and experience, engaging with social networking tools, which is also the main reason why I have never believed in best practices for social networking in the first place, nor for knowledge work, for that matter! There aren’t any! What works for some people may not work for others, so where is the “best” in that? (More on this topic on an upcoming blog post, not to worry… hehe).
What I’m planning on doing myself though is continue to focus and redefine the purpose of my social presence, both internal and external, with simple activities like doing a bit of virtual hygiene of the social tools I rely the most on, like Twitter and Google Plus, for instance, so that over time I can continue to fine tune the overall experience, reduce the noise to a certain degree, and bring back that building of personal business relationships that Bill mentioned on that tweet, but, specially, focus, even more, on that shared value, because, at the end of the day social networking for business is all about: the value add (that shared value) you can provide to those who care about you and your business. And that all starts by asking yourself how can I help you today to become better at what you do?
Let’s bring back the focus on the WE, and move on from the ME. We will all be much better off. I can guarantee you all that!
Changing the World One Idea at a Time
Tue, Sep 10th 2013 4:43a Luis Suarez You know that summer is almost gone when September comes along in full force, work peaks up again a notch or two, and conference month kicks in. Pretty much like March, after the rather long winter months. I am not sure why, but it’s really interesting to see how both March and September themselves seem to be the busiest times of the year, at least, this year, in terms of public speaking and attending various different conference events over the course of a short couple of weeks. So as [read] Keywords: notes
The Dangers of Mediocrity and The Power of the Dip
Thu, Sep 5th 2013 5:42a Luis Suarez One of the things that I have always enjoyed, and quite a bit, from the Social Web, and the different social networking tools out there, and the main reason why I keep coming back for more, is that no matter how much time may have just gone by, the good content, the golden gems, those pieces of reflection and insight that you know you are going to bump into over time they keep resurfacing time and time again, making the mere presence on social networking tools just worth it on its own. Earlier o [read] Keywords: collaboration
Giving Up Control in the Era of Open Business
Tue, Sep 3rd 2013 3:02p Luis Suarez It’s rather interesting to ponder how, over the course of years, us, consumers, have been asking traditional industries to move on with the times and enter the 21st century (of the Digital Era), so that they could embrace and apply different business models, than those they have been operating under over the course of last few decades, to make themselves profitable again, in order to meet, at the same time, their potential new reality: a smarter, interconnected, mobile, always-on consumer [read] Keywords: facebook
Situational Leadership in the Era of Open Business
Fri, Aug 30th 2013 4:02a Luis Suarez One of the things that I got to appreciate quite a bit during the course of the summer vacation I took earlier on this month was having the opportunity for doing plenty of reflective thinking and one of the recurring themes that came up over and over again was that one of Leadership and how the role leadership itself is being transformed, in a now more complex than ever (business) world, thanks to the significant impact of digital technologies. Those of you who have been reading this blog for [read] Keywords: blogging
The Innovation of Loneliness
Wed, Aug 28th 2013 4:02a Luis Suarez One of the really interesting things in the world of social networking is how every now and then you bump into a specific resource, an online video clip, a blog post, a mainstream news article, a dissertation or whatever else, that is just so thought-provoking and rather mind-boggling in challenging your own notion, experiences, know-how, skills and expertise on the topic of social networks that surely makes you think about your own experiences twice, to the point where it makes you pause and th [read] Keywords: networking
Should CEOs Blog?
Tue, Aug 27th 2013 5:02a Luis Suarez Earlier on this month, my good friend, Euan Semple wrote a short blog post on the topic of how tough it is to put together that initial first blog entry, if you are new to blogging, and even more so if you are an executive. It’s just like the whole world is watching you for that first article and you just want to do things right. You certainly don’t want to look like a fool, never mind that feeling of being ridiculed by your peers if things don’t work out. You just can’t [read] Keywords: blogger
Finding Time to Reflect while on Vacation
Sat, Aug 24th 2013 1:02p Luis Suarez Once again, it’s been nearly a couple of weeks since my last blog post over here on The Perks of Being an Early Riser and I am sure at this point in time folks out there may be thinking that, once more, I have failed to keep up with restoring my social presence as I mentioned on that last article. Far from the truth, I am afraid. Over the last few days I have been doing something that I have been looking forward to for quite some time and that it’s always something that I can neve [read] Keywords: ibm
The Perks of Being an Early Riser
Tue, Aug 13th 2013 4:02a Luis Suarez I have been a remote knowledge (Web) worker for almost 10 years now (Back in November 2003, when I was still living in The Netherlands) and over the course of time, while I shifted from European based projects into worldwide ones I have been doing plenty of adjusting of work schedules to meet the demands of work and therefore become a night owl of sorts, but at the same time ensuring that work life integration is there, right from the start. It’s been an interesting journey all along and e [read] Keywords: connections
Digital Transformation – It’s Just The Beginning
Tue, Aug 6th 2013 4:09a Luis Suarez One of the interesting things that I have been exposed to over the course of time, specially, as more and more knowledge workers embark on their own journey of using social networking tools in a business context is how there seems to be this notion that we are almost done with that digital transformation. Meaning that those who have been using these social technologies for a while now feel like their work is done and dealt with in terms of that very same digital transformation. To them, it feels [read] Keywords: enterprise