“[…] a management philosophy which implies a comprehensive view of the quality of people, work and community spirit. It requires a spiritual understanding of identity, mission, vision and environment. A servant leader is someone who is servant first, who has responsibility to be in the world, and so he contributes to the well-being of people and community. A servant leader looks to the needs of the people and asks himself how he can help them to solve problems and promote personal development. He places his main focus on people, because only content and motivated people are able to reach their targets and to fulfill the set expectations” (Quoted from Wikipedia’s reference article on the topic)
and while catching up last week with my good friend, the always insightful and equally thought provoking, StoweBoyd I just couldn’t help thinking about how we may not need to redefine much what was already hinted hundreds of years ago about servant leaders, but perhaps just fine tune a little bit more the work carried out eventually by Robert K. Greenleaf in 1970 on this very same topic, as a way to help define what will be demanded of, a few decades later, Leaders 2.0 in the knowledge economy of the 21st century where social technologies have finally introduced wirearchy in the corporate world for it to stay, moving right along, with traditional hierarchy.
And in that context I just couldn’t help thinking about this superb article at Inc.com under the suggestive heading “8 Core Beliefs of Extraordinary Bosses” by GeoffreyJames that has been making the rounds on various social networks out there and which clearly portraits the kind of shift that traditional management needs to make in order to help prepare the leaders of tomorrow, if not today altogether already. No, I am not going to spoil the fun and try to reproduce Geoffrey’s article with plenty of quotes here and there. On the contrary, I would like to encourage you all to have a look into that truly inspirational dissertation and be prepared to be wowed big time! As a teaser, here you have got the 8 Core Beliefs Geoffrey talks about, just to get you going:
“Business is an ecosystem, not a battlefield
A company is a community, not a machine
Management is service, not control
My employees are my peers, not my children
Motivation comes from vision, not from fear
Change equals growth, not pain
Technology offers empowerment, not automation
Work should be fun, not mere toil”
Pretty powerful stuff, don’t you think? I am sure you would all agree with that assertion, but there is more, there is always more eventually!, because, just as I was putting together this article I bumped into a rather evoking image on Google Plus that can certainly help folks differentiate between traditional management, the boss, and this new kind of management, the leader:
And as I kept reflecting on that transition from bosses to leaders as the one that is going to shape up management as we know it within the business world, and all of that thanks to social networking, amongst several other timely happenings, I just couldn’t help remembering, quite fondly, the absolutely stunning blog post that Kathy Sierra (Gosh, how much do I miss her mind-boggling blog posts!) shared over 6 years ago!! under the title “Manager 2.0” with this brilliant image that would surely resonate quite a bit with that of servant leadership:
I would happily recommend you all to go through Kathy’s article to realise how close Social Business has been all along, even right from the start!, on helping shape up the way we understand and embrace both management and leadership 2.0 nowadays, 6 years later, into something that perhaps we have been having all along, but that we just didn’t know it, or maybe that we have neglected and ignored for far too long. The reality is that if someone would be asking me to define the new role of leadership in today’s interconnected, instrumented, intelligent, engaged, smarter, trustworthy and transparent social business world the one single key concept that would keep coming up, in a recurring way, time and time again, would be what’s been there all along with us throughout history: Servant Leadership.
And here is probably the toughest question of them all that will keep coming up repeatedly, now more than ever, and that we all need to try and find an answer for: in todays social business world are your / our current leaders servant leaders? And if they aren’t, what can we do to help prepare them?
Meet Your New CEO – Your Kid
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Radical Transparency in the Era of Open Business
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Social Business Adoption – The Laggards, The Critics and The Skeptics
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