Sametime Business Cards: Where’s that Picture Coming From?
Tue, Mar 9th 2010 7:24a Marc Champoux Ever since I got the Sametime Business Cards pictures to work …
… I’ve started to receive a steady stream of calls from people asking me (a) ”why” their picture is there now and (b) how to update it. Today is not an exception and I got 1 call from someone asking me the usual questions … but this time the picture was not being pulled from the usual place.
Here’s the phone call I got …
[Phone Rings]
1. Marc [answers] ̵ [read] Keywords: agent
domino
lotus
notes
sametime
blackberry
database
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Mail Tracking Store: Keeping More than 30 Days of Data with the Click of a Button
Thu, Mar 4th 2010 7:24a Marc Champoux Summary
The Mail Tracking Store has been around for a while in our Yellowverse. And as an admin, you are well aware of the fact that it’s super useful when it comes to troubleshooting mail issues (with the usual requested being “I sent this to Mr. Smith but he says he never got it” and a couple clicks later you can tell them that Mr. Smith deleted it).
However, one weird thing about the Mail Tracking Store is that it only keeps 30 days of data by default. In case [read] Keywords: admin
agent
domino
lotusscript
notes
database
email
ideajam
server
178
OpenNTF DominoDefrag 2.2 : From 99% File Fragmentation to 0%
Fri, Feb 26th 2010 8:26a Marc Champoux Better Late than Never …
Patrick and I had noticed the DominoDefrag project on OpenNTF a while ago. Patrick had said to me “when you have a minute, test it out in the test environment”. Well, that was a long time ago and yesterday I noticed a week old post on PlanetLotus.org that version 2.2 of DominoDefrag had been released. So, I decided it was time to test it out.
The installation instructions are quite simple and extremely well documented so getting it up and [read] Keywords: domino
quickr
database
openntf
planetlotus
planetlotus.org
server
Lotus Notes R8.5.1: Can’t Archive Chat Transcripts from Chat History View
Wed, Jan 27th 2010 11:04a Marc Champoux Summary
Well, this is going to be a quick blog post … nothing fancy and maybe lots of people out there already know this. Anyhow, long story short, Patrick just noticed that there was no option to archive documents from the “Chat History” view in his Lotus Notes R8.5.1 mail file.
I thought that was weird so I investigated and I saw the same thing. I was worried that I was dealing with a mail85.ntf that was missing design elements so I opened a support call with [read] Keywords: admin
ibm
lotus
notes
noteslotus
ntf
R8
archive
office
wiki
2010 Lotus Domino Sys Admin New Years Resolutions Series …
Wed, Jan 27th 2010 11:04a Marc Champoux Hi everyone!
First and foremost: welcome to the new decade and Happy New Year! I wish you for 2010 the following: increased server uptime, less helpdesk calls, no b-tree corruptions issues and no raid controller failures!
Secondly, this is a short post to announce the start of a new series of future blog posts. As we all know, most of us have a tradition of coming up with “resolutions” for each new year that comes along. And as traditions goes, most of us manage to find new [read] Keywords: admin
domino
lotus
policies
database
server
40
Lotus Quickr 8.2 Hot Fix Installation: Solution to a Weird “err 421″ Installation Error
Tue, Dec 15th 2009 7:59a Marc Champoux Summary
Your boss asks you to upgrade the Quickr 8.0.0.2 server in the Asia-Pacific region to 8.2. So you roll up your sleeves and get to work on upgrading the server. The installation goes somewhat smoothly (I hadn’t checked … some of the installation files had not copied across correctly) but when you try to install the latest Hot Fixes for Lotus Quickr 8.2 … the Hot Fix installer just freezes.
You then try to run the Hot Fix installer from the command prompt and you ge [read] Keywords: lotus
notes
quickr
google
java
office
server
Lotusphere 2010
Tue, Dec 8th 2009 10:56p Marc Champoux This January I will be attend my tenth Lotusphere in 15 years. Having started with Lotus Notes v2, and now experiencing v8.5.1, the road has been long and rough. Now, I am looking at Notes with an experience from the strategic side, and I do see issues with Notes from a longevity point of view.
To start, where I am working now, Notes became the “glue” for applications between the legacy ERP and the need to have processes that the ERP could not service. This usually has spawned applic [read] Keywords: admin
domino
ibm
lotus
lotusphere
notes
application
applications
community
development
eclipse
email
integration
linux
oracle
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31
Lotus Notes: How to Sort Columns after doing a Full-Text Search IF you have a FT Index created
Wed, Nov 25th 2009 7:56a Marc Champoux Summary
[Right out of the gate, please note that this is a very "basic" post ... nothing fancy but I wanted to share this in case someone else runs into this same question...]
An employee calls you and asks “Hey, when I search (using the full-text search feature) for something in my mail file, I can’t sort it by date … but I asked my friend in the next cube to try and she’s able to sort by date after doing a full-text text … why is that?”.
Well, just [read] Keywords: lotus
notes
notes client
database
Lotus Notes R8.5.1 : Solution when “Plain red text” unread emails don’t work quite right …
Tue, Oct 27th 2009 9:00a Marc Champoux Summary
A while ago, you deployed Lotus Notes R8.x to some people. Nothing in your experience could have prepared you for the emotional backlash and severe beatings complaints that followed when people realized that their precious “unread” emails which used to be displayed in red since the last century were now displayed in BOLD BLACK TEXT. Nothing. And I really mean it. No amount of psychological training or even special Navy Seal training could have prepared you to support the [read] Keywords: lotus
notes
notes client
R8
bug
email
facebook
Lotus Notes R8.x: Sametime IM Sidebar Plugin Odd Font Behavior … Not IE8 Related
Mon, Oct 5th 2009 11:56a Marc Champoux Summary
Your boss calls you up and says “Hey, take a look at my Sametime Chat window … it’s not displaying my chats the same way it used to: can you look into it?”. Since you enjoy your job (most days) and want to keep it (because you need to pay for your gambling habit bills), you say “Sure!” and you VNC/LANDesk/Remote Desktop into his machine to check it out.
You begin thinking that it’s related to IE 8.0 but it’s not installed on his mach [read] Keywords: ibm
lotus
notes
noteslotus
R8
sametime
css
desktop
firefox
31
Lotus Domino R85 FP1: Calling NotesRichTextItem.EndSection() causes server Fault
Mon, Sep 28th 2009 7:54p Marc Champoux Summary
Another late night programming session … your vision is getting blurry and you ran out of Red Bull a few hours before that. Somewhere in your LotusScript code, there’s 1 line with a call to the “EndSection()” method of the NotesRichTextItem class … but for one reason or another you didn’t call the “BeginSection()” beforehand (you thought you did but it’s late) … it dosen’t matter right?
So you test your agent on the [read] Keywords: agent
domino
lotus
lotusscript
R8
database
office
server
Import a Lotus 1-2-3 file using Lotus 8.5
Tue, Aug 25th 2009 8:13a Marc Champoux After upgrading to Notes 8.5, I noticed that when I tried importing a Lotus 1-2-3 file, I was missing the option to import Lotus 1-2-3 files into a notes view.
After some searching found this article:
The option is available in 8.0.2 but no longer in Notes 8.5. After more researching, found the following. Obviously the installation / upgrade has changed the VIEWIMP variables in the client’s notes.ini.
VIEWIMP1=Structured Text,0,_ISTR,,.CGN,.LTR,.STR,._UNKNOWN,,,1,
VIEWIMP2=Tabular Text,0,_I [read] Keywords: domino
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Lotus Domino: Catalog.nsf Database ACL gets reset by the Catalog Task … work-around
Fri, Aug 14th 2009 9:31a Marc Champoux Summary
You noticed a while ago that your Database Catalog (catalog.nsf) on your servers wasn’t replicating quite right. You looked into the issue and discovered that each night, the server(s) would reset back the ACL so that the LocalDomainServers group only has reader access.
This issue is actually documented in Technote #1098133 by Lotus Support. Here’s the Link: http://www-01.ibm.com/support/docview.wss?uid=swg21098133
Solution from the Technote
Well, if you look at t [read] Keywords: acl
agent
domino
ibm
lotus
lotusscript
R7
R8
bug
database
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Lotus Domino Administrator: Can’t Copy-Paste All The Mail Tracking Results
Tue, Aug 11th 2009 10:46a Marc Champoux Summary
Quick post about a weird copy-paste issue when you do a mail-tracking for someone and there are a lot of tracking results (I discovered this when doing a mail tracking on an email that was sent company wide with more than 500 results).
The Issue and how to reproduce it …
(a) You open your Lotus Domino Administrator client. You to the Messaging -> Mail Tracking tab and you perform a Mail Tracking.
(b) Cool: there’s a ton of results! So you click on Edit -> Copy [read] Keywords: domino
lotus
notes
R7
R8
bug
email
ideajam
Fix Central
Wed, Jan 7th 2009 8:44a Marc Champoux For those who do not know about it, there is an IBM web page devoted to fix packs, updates and other hot fixes. Go to this webpage, logging of course with your IBM credentials and use the menu system to drill down to the application or system you are supporting. [read] Keywords: ibm
application
