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Digital Literacy, it’s more than just process
Mat Newman    

This Week in Lotus episode 97 resonated soundly with me this week, especially the discussion surrounding Digital Literacy.  Darren Duke made the comment:

"...If you're doing a 4 year degree ... the technology you use today is going to be invariably different to the technology when you come out..."

As an educator, one of the most important things I impart to my participants on any subject are the concepts they are learning about, before moving on to the process.  Sure, I can teach the process for performing a Mail Merge in Wordperfect, AmiPro, WordPro, Word, LibreOffice, OpenOffice and Symphony, but more importantly, one should understand that a word-processing application is capable of combining data from another source to produce a final document with variable information (the concept).

Similarly, I have never taught a word-processing class without discussing the importance of Styles.  Styles - after all - are the most important feature a word-processor contains that enable users to easily implement and maintain a consistent look and feel throughout their document.  Discussing the concept of styles is just as important as teaching the process for creating and using them.  If a user understands the concept, it enables them to sit in front of a new software application and using help resources, locate the process for implementing that concept within that unfamiliar application.

This - to me - is the crux of Digital Literacy.

It should not matter which particular software application is being used.  If one has a high degree of Digital Literacy, then one understands the concepts that an application holds, and therefore only needs adjust their behaviour while using that application to execute the process that will provide the desired outcome.


I often find it interesting to review how a user utilises a particular application.  A classic example recently was a user who had built a sophisticated navigation tool for their fellow users that enabled them (via hyper-links) to navigate through the various documents and forms located on a shared drive to easily locate the information they required.  Sound like a classic intranet? A Sharepoint or Connections infrastructure? Or even Lotus Notes?  Nope. It was all done inside Microsoft Excel.

Not to say that the user had done this 'incorrectly', or that they were using the 'wrong' tool, but simply; Were they using the tool best suited for the outcome they required?

Users who are familiar with a particular process (ie: the functions available within an application) will often fall back on that application to produce some really creative outcomes.  Often because they lack the Digital Literacy to understand that there may be a more appropriate tool available to them.

So the next time you do some training, a demonstration, or presentation, why not spend a few moments explaining the concept before you launch into steps 1-2-3 of a process.  You will enhance your presentation immeasurably because you will be helping to increase the Digital Literacy of your audience.

Thanks Darren, Stu and Jon for discussing this important topic.

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http://www.matnewman.com/webs/personal/matblog.nsf/dx/digital-literacy-its-more-than-just-process
Apr 29, 2012
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Recent Blog Posts
197


IBM Connect evolves to meet the needs of our technical clients and partners
Thu, Jul 24th 2014 12:12a   Mat Newman
Earlier today IBM announced new details on IBM Connect 2015: "We are excited to announce that in 2015, IBM Connect will transform into an even more in-depth technical event -- IBM ConnectED. This event targets our heritage Collaboration Solutions clients and partners, providing a look at the future -- as well as the "nuts and bolts" details that feedback shows is so important to our long-standing technical community. IBM ConnectED 2015 will take place January 25-28, 2015 at the Wal [read] Keywords: collaboration connections domino ibm notes community
298


IBM Notes Traveler 9.0.1.1 - Fix available now for Contacts lookup
Thu, Jul 10th 2014 7:11p   Mat Newman
A couple of people mentioned yesterday that the build IBM released on the Play Store yesterday had some missing functionality with regard the new Contacts lookup and the amount of information being returned. The awesome dev team got onto this straight away. You will find an updated version 9.0.1.1 (build 201407101343) now available on the Play Store which returns the lookup functionality to Traveler Contacts that returns all contact details from your corporate directory. https://play.goog [read] Keywords: ibm lotus notes traveler google
527


IBM Notes Traveler 9.0.1.1 don’t be fooled, this ain’t just a simple point release
Wed, Jul 9th 2014 9:50p   Mat Newman
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191


IBM Connections search plugin for Chrome Browser
Tue, Jul 1st 2014 2:22a   Mat Newman
Every now and again one comes across an awesome plugin that demonstrates some fantastic integration between day-to-day applications and IBM's Connections collaboration platform. This one is a Connections search plugin for Chrome, and it's awesome. From the description: "This extension let you search content within IBM Connections. The IBM Connections QuickSearch plugin let you quickly search for users or content within IBM Connections and update your profile picture using your webc [read] Keywords: collaboration connections ibm applications google integration password profile server
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ASEAN - IBM Connect Comes To You 2014
Mon, Jun 2nd 2014 11:15p   Mat Newman
ASEAN - IBM Connect Comes to You 2014 Leading organizations around the world are transforming their business processes to reinvent the work experience. They are energizing their employees, customers and ultimately, their businesses. Attend IBM Connect Comes To You 2014 and learn more about how IBM technologies and approaches are “energizing life’s work.” You will come away with the expanded network, new insights, new tools and capabilities to help your workforce get the mos [read] Keywords: administration collaboration connections domino ibm notes sametime traveler application development email integration mobile network
595


Ok Timmy ...
Mon, May 12th 2014 9:21p   Mat Newman
The first time we met face to face, we engaged in a deeply geeky conversation about manipulating arrays of rich text objects that I brought to him late one night at Kimono's. It was my first Lotusphere back in 2008 and I had been hunting down the legends of the community to meet them in person for the first time. Tim was one of the folks at the top of my list that I had to meet, for reasons that many others have written about today in lament of his passing. Yes, Tim was a Genius. Capital [read] Keywords: lotusphere rich text community




307


Sametime contacts, a couple of things you might not know
Thu, May 1st 2014 2:06a   Mat Newman
One of my favourite features of IBM Sametime integration within the Notes client's side-bar is the way you can utilise contacts with Notes address features in Email, Calendar Meeting Entries and Group To-Do's. Many just use their Sametime contact list as a method of looking up contact details, or seeing whether someone is online. But there are some great features of the Sametime contact list that enable you to easily address messages, meetings, To-Dos, and even utilise the contacts from wi [read] Keywords: ibm notes notes client sametime email integration
231


IBM Connect 2014, AD501 - IBM Worklight for IBM Domino Developers
Mon, Feb 10th 2014 8:35p   Mat Newman
This year at Connect I presented a session "IBM Worklight for IBM Domino Developers". The idea was to show Domino Dev's how easy it was to transition from creating pure browser-based applications utilising XPages with the Extension Library + Mobile Controls that are included natively with Domino 9 to creating a native application utilising IBM Worklight which has IBM DOMINO as the back end data service. There were three demonstrations included within the presentation: Building a mobile [read] Keywords: domino ibm notes xpages application applications database eclipse mobile properties
429


Totally Unofficial, Totally Unsupported IBM Connect 2014 Notes Session Database - Now with MOBILE via XPages
Thu, Jan 23rd 2014 6:26a   Mat Newman
Thanks to the outstanding work of Giuseppe Grasso, the TUTU IBMConnect Notes database now has an awesome XPages interface optimised for mobile access! Figure 1: Welcome to the Mobile version One of the features I really love about this app is the integration with a venue map to show you exactly WHERE that session you're looking for has gone to. Figure 2: Where's that session? It's a great app, and I'm sure will prove useful to you as you wander the halls of the Swan, Do [read] Keywords: ibm notes xpages database integration interface mobile
248


Need an iCAL feed for the entire IBM Connect schedule - It’s in the TUTU IBM Connect Notes Database
Tue, Jan 21st 2014 2:40a   Mat Newman
Yep, the Totally Unofficial, Totally Unsupported #IBMConnect Notes Session Database has an iCAL feed for the entire conference schedule. How can you access it? Simple! Open your Notes calendar, Expand "Show Calendars" in the Navigator, and Choose "Add Calendar" Figure 1: Add a Calendar [read] Keywords: ibm lotusphere notes traveler community database mobile server




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