"...If you're doing a 4 year degree ... the technology you use today is going to be invariably different to the technology when you come out..."
As an educator, one of the most important things I impart to my participants on any subject are the concepts they are learning about, before moving on to the process. Sure, I can teach the process for performing a Mail Merge in Wordperfect, AmiPro, WordPro, Word, LibreOffice, OpenOffice and Symphony, but more importantly, one should understand that a word-processing application is capable of combining data from another source to produce a final document with variable information (the concept).
Similarly, I have never taught a word-processing class without discussing the importance of Styles. Styles - after all - are the most important feature a word-processor contains that enable users to easily implement and maintain a consistent look and feel throughout their document. Discussing the concept of styles is just as important as teaching the process for creating and using them. If a user understands the concept, it enables them to sit in front of a new software application and using help resources, locate the process for implementing that concept within that unfamiliar application.
This - to me - is the crux of Digital Literacy.
It should not matter which particular software application is being used. If one has a high degree of Digital Literacy, then one understands the concepts that an application holds, and therefore only needs adjust their behaviour while using that application to execute the process that will provide the desired outcome.
I often find it interesting to review how a user utilises a particular application. A classic example recently was a user who had built a sophisticated navigation tool for their fellow users that enabled them (via hyper-links) to navigate through the various documents and forms located on a shared drive to easily locate the information they required. Sound like a classic intranet? A Sharepoint or Connections infrastructure? Or even Lotus Notes? Nope. It was all done inside Microsoft Excel.
Not to say that the user had done this 'incorrectly', or that they were using the 'wrong' tool, but simply; Were they using the tool best suited for the outcome they required?
Users who are familiar with a particular process (ie: the functions available within an application) will often fall back on that application to produce some really creative outcomes. Often because they lack the Digital Literacy to understand that there may be a more appropriate tool available to them.
So the next time you do some training, a demonstration, or presentation, why not spend a few moments explaining the concept before you launch into steps 1-2-3 of a process. You will enhance your presentation immeasurably because you will be helping to increase the Digital Literacy of your audience.
Bruce Elgort. Legend. Thanks
Wed, Oct 2nd 2013 12:10a Mat Newman Without doubt, one of the strongest forces within the Community over the years has been Bruce Elgort. Knowledgeable Contributor. Gifted Developer. OpenNTF Driving Force. Fierce Friend. For over a decade, beginning with the NotesOSS (Notes Open Source or "Notes Sauce") initiative, Bruce has been instrumental in building the organisation that what we know today as the largest single collection of source code - OPEN SOURCE code - available for everything IBM Collaboration Solutions - O [read] Keywords: collaboration
Yes, another year.
Wed, Jul 3rd 2013 6:28a Mat Newman Last year I wrote how thankful and fortunate I was that my IT consulting career began with Notes and Domino in July, 1995. 18 years ago today, and coincidentally, the month that IBM made it's offer to acquire Lotus Development Corporation. My 18th year as a Consultant, Educator, Administrator and Developer has been just as full, rewarding, and possibly busier than ever before. I've been fortunate to have sessions accepted as a speaker at UKLug in England, Kundenforum in Switzerland, D [read] Keywords: collaboration
Getting Started with IBM Notes 9 - Part 6: Bookmarks
Wed, Jun 19th 2013 12:50a Mat Newman As with IBM Lotus Notes 8, the Bookmark bar in IBM Notes 9 is 'hidden' by default, with the functionality available as the 'Open List' from the OPEN button on the new Notes 9 Masthead. Figure 1: The OPEN button on the Masthead Clicking the OPEN button will reveal the short-cuts available from the 'Open List'. Figure 2: The Open List revealed A quick reminder what 'Bookmarks' can do for the user in IBM Notes: Access anything easily Launch Tabs automatically on sta [read] Keywords: ibm