"...If you're doing a 4 year degree ... the technology you use today is going to be invariably different to the technology when you come out..."
As an educator, one of the most important things I impart to my participants on any subject are the concepts they are learning about, before moving on to the process. Sure, I can teach the process for performing a Mail Merge in Wordperfect, AmiPro, WordPro, Word, LibreOffice, OpenOffice and Symphony, but more importantly, one should understand that a word-processing application is capable of combining data from another source to produce a final document with variable information (the concept).
Similarly, I have never taught a word-processing class without discussing the importance of Styles. Styles - after all - are the most important feature a word-processor contains that enable users to easily implement and maintain a consistent look and feel throughout their document. Discussing the concept of styles is just as important as teaching the process for creating and using them. If a user understands the concept, it enables them to sit in front of a new software application and using help resources, locate the process for implementing that concept within that unfamiliar application.
This - to me - is the crux of Digital Literacy.
It should not matter which particular software application is being used. If one has a high degree of Digital Literacy, then one understands the concepts that an application holds, and therefore only needs adjust their behaviour while using that application to execute the process that will provide the desired outcome.
I often find it interesting to review how a user utilises a particular application. A classic example recently was a user who had built a sophisticated navigation tool for their fellow users that enabled them (via hyper-links) to navigate through the various documents and forms located on a shared drive to easily locate the information they required. Sound like a classic intranet? A Sharepoint or Connections infrastructure? Or even Lotus Notes? Nope. It was all done inside Microsoft Excel.
Not to say that the user had done this 'incorrectly', or that they were using the 'wrong' tool, but simply; Were they using the tool best suited for the outcome they required?
Users who are familiar with a particular process (ie: the functions available within an application) will often fall back on that application to produce some really creative outcomes. Often because they lack the Digital Literacy to understand that there may be a more appropriate tool available to them.
So the next time you do some training, a demonstration, or presentation, why not spend a few moments explaining the concept before you launch into steps 1-2-3 of a process. You will enhance your presentation immeasurably because you will be helping to increase the Digital Literacy of your audience.
Colour Coding an entire day in your Notes 9 calendar
Mon, Mar 18th 2013 6:02p Mat Newman One really nice feature relating to Calendar Colour Coding in IBM Notes 9 is related to All Day Events. When a user configures a category for colour-coding in their Notes 9 Calendar, and then applies it to an All Day Event, Notes 9 colour codes the background of that entire day in the calendar with an opaque variant of that colour: Figure 1: Notes 9 calendar background for a day changed with an All Day Event I really like this feature as it provides easy visual notification in a [read] Keywords: ibm
How many ways can you customize IBM Notes 9 ... Plenty!
Mon, Feb 11th 2013 11:11p Mat Newman Pleased to share the BP104 session from IBM Connect by Margo Ezekiel, Ram Krishnamurthy and myself that shows you how many ways you can customize IBM Notes 9: The exceptional ability to customise IBM® Notes® to fit your customer or business needs continues with the new IBM Notes 9 Social Edition. Learn how to make company-wide changes and tweak Notes to suit your personal work style. Margo, Ram and Mat will show you how to fine tune your client experience and improve your productivit [read] Keywords: ibm