"...If you're doing a 4 year degree ... the technology you use today is going to be invariably different to the technology when you come out..."
As an educator, one of the most important things I impart to my participants on any subject are the concepts they are learning about, before moving on to the process. Sure, I can teach the process for performing a Mail Merge in Wordperfect, AmiPro, WordPro, Word, LibreOffice, OpenOffice and Symphony, but more importantly, one should understand that a word-processing application is capable of combining data from another source to produce a final document with variable information (the concept).
Similarly, I have never taught a word-processing class without discussing the importance of Styles. Styles - after all - are the most important feature a word-processor contains that enable users to easily implement and maintain a consistent look and feel throughout their document. Discussing the concept of styles is just as important as teaching the process for creating and using them. If a user understands the concept, it enables them to sit in front of a new software application and using help resources, locate the process for implementing that concept within that unfamiliar application.
This - to me - is the crux of Digital Literacy.
It should not matter which particular software application is being used. If one has a high degree of Digital Literacy, then one understands the concepts that an application holds, and therefore only needs adjust their behaviour while using that application to execute the process that will provide the desired outcome.
I often find it interesting to review how a user utilises a particular application. A classic example recently was a user who had built a sophisticated navigation tool for their fellow users that enabled them (via hyper-links) to navigate through the various documents and forms located on a shared drive to easily locate the information they required. Sound like a classic intranet? A Sharepoint or Connections infrastructure? Or even Lotus Notes? Nope. It was all done inside Microsoft Excel.
Not to say that the user had done this 'incorrectly', or that they were using the 'wrong' tool, but simply; Were they using the tool best suited for the outcome they required?
Users who are familiar with a particular process (ie: the functions available within an application) will often fall back on that application to produce some really creative outcomes. Often because they lack the Digital Literacy to understand that there may be a more appropriate tool available to them.
So the next time you do some training, a demonstration, or presentation, why not spend a few moments explaining the concept before you launch into steps 1-2-3 of a process. You will enhance your presentation immeasurably because you will be helping to increase the Digital Literacy of your audience.
Mail reimagined for a NewWayToWork
Tue, Nov 18th 2014 12:55a Mat Newman In just a few short hours, IBM will be launching the evolution of Mail; reimagined for a new way to work. Stream “A New Way to Work” live Even if you won’t be in the auditorium, you can still enjoy the event. Register now to watch live as experts, authors and futurists share their visions for “A New Way to Work.” Talks will stream live 11:00 a.m. - 1:00 p.m. USA: Eastern Standard Time (EST). Replay will be available on demand approximately 3 hours after the li [read] Keywords: ibm
IBM Notes Traveler 188.8.131.52 - Fix available now for Contacts lookup
Thu, Jul 10th 2014 7:11p Mat Newman A couple of people mentioned yesterday that the build IBM released on the Play Store yesterday had some missing functionality with regard the new Contacts lookup and the amount of information being returned. The awesome dev team got onto this straight away. You will find an updated version 184.108.40.206 (build 201407101343) now available on the Play Store which returns the lookup functionality to Traveler Contacts that returns all contact details from your corporate directory. https://play.goog [read] Keywords: ibm