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IBM Collaboration Solutions Technical Event - Jakarta, Indonesia, 2014
Mon, Dec 8th 2014 91
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Digital Literacy, it’s more than just process
Mat Newman    

This Week in Lotus episode 97 resonated soundly with me this week, especially the discussion surrounding Digital Literacy.  Darren Duke made the comment:

"...If you're doing a 4 year degree ... the technology you use today is going to be invariably different to the technology when you come out..."

As an educator, one of the most important things I impart to my participants on any subject are the concepts they are learning about, before moving on to the process.  Sure, I can teach the process for performing a Mail Merge in Wordperfect, AmiPro, WordPro, Word, LibreOffice, OpenOffice and Symphony, but more importantly, one should understand that a word-processing application is capable of combining data from another source to produce a final document with variable information (the concept).

Similarly, I have never taught a word-processing class without discussing the importance of Styles.  Styles - after all - are the most important feature a word-processor contains that enable users to easily implement and maintain a consistent look and feel throughout their document.  Discussing the concept of styles is just as important as teaching the process for creating and using them.  If a user understands the concept, it enables them to sit in front of a new software application and using help resources, locate the process for implementing that concept within that unfamiliar application.

This - to me - is the crux of Digital Literacy.

It should not matter which particular software application is being used.  If one has a high degree of Digital Literacy, then one understands the concepts that an application holds, and therefore only needs adjust their behaviour while using that application to execute the process that will provide the desired outcome.


I often find it interesting to review how a user utilises a particular application.  A classic example recently was a user who had built a sophisticated navigation tool for their fellow users that enabled them (via hyper-links) to navigate through the various documents and forms located on a shared drive to easily locate the information they required.  Sound like a classic intranet? A Sharepoint or Connections infrastructure? Or even Lotus Notes?  Nope. It was all done inside Microsoft Excel.

Not to say that the user had done this 'incorrectly', or that they were using the 'wrong' tool, but simply; Were they using the tool best suited for the outcome they required?

Users who are familiar with a particular process (ie: the functions available within an application) will often fall back on that application to produce some really creative outcomes.  Often because they lack the Digital Literacy to understand that there may be a more appropriate tool available to them.

So the next time you do some training, a demonstration, or presentation, why not spend a few moments explaining the concept before you launch into steps 1-2-3 of a process.  You will enhance your presentation immeasurably because you will be helping to increase the Digital Literacy of your audience.

Thanks Darren, Stu and Jon for discussing this important topic.

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http://www.matnewman.com/webs/personal/matblog.nsf/dx/digital-literacy-its-more-than-just-process
Apr 29, 2012
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Recent Blog Posts
91


IBM Collaboration Solutions Technical Event - Jakarta, Indonesia, 2014
Mon, Dec 8th 2014 2:33a   Mat Newman
Over the past few weeks we've been notifying customers and partners directly of the upcoming IBM ICS technical event being held THIS WEDNESDAY, 10th December, 2014, hosted by Prisma and AVNET, with the full support of the IBM technical team from ASEAN With over 180 registrations so far, we're looking forward to meeting with you all and discussing some of the awesome capabilities that IBM has to offer. If you haven't registered yet, there are still a few places available, please feel f [read] Keywords: admin collaboration connections domino ibm sametime xpages applications development enterprise mobile
209


30th Anniversary of IRIS, and the 25th Anniversary of the Launch of Lotus Notes, 7th December 2014
Sun, Dec 7th 2014 3:10a   Mat Newman
In the past couple of days Ray Ozzie has released an awesome series of Tweets recounting the history of IRIS and Lotus Notes. Coming directly from the founder and creator of Notes, this was a series I had to collate and republish here. Thanks Ray! 1/This Sunday, Dec 7, is the 25th anniv of Lotus Notes AND the 30th of my startup Iris! A brief story, in 22 tweets. pic.twitter.com/Q96GsgVLQd— Ray Ozzie (@rozzie) December 4, 2014 2/In July ’84 I pitched an mail/collab ap [read] Keywords: ibm lotus notes ray ozzie richtext desktop mac server twitter widgets
253


New capabilities and increased storage now offered in IBM Connections Cloud in the November 2014 update
Thu, Nov 27th 2014 8:59p   Mat Newman
Today IBM announced a plethora of new features and capabilities on IBM Connections Cloud (Formerly IBM Smartcloud), beginning with increased storage capacity for Smartcloud Notes/iNotes and IBM Connections Files. My favourite highlights from this update: 50 Giga Byte Notes/iNotes Mail Database (Mail/Calendar/Contacts/To-Do/Notebook), 1 Terra Byte IBM Connections Files, and Audio and Video calls on Mobile Phones (previously only a feature on Tablets) Enhanced social capabilities, bette [read] Keywords: connections ibm inotes notes database integration mac mobile
295


Happy 25th Birthday IBM Notes
Wed, Nov 26th 2014 11:57p   Mat Newman
Yep, it's today. IBM Notes (nee: Lotus Notes) turns 25. What an amazing milestone! Happy Birthday Lotus Notes! [read] Keywords: ibm lotus notes
186


Really excited to have 2 sessions accepted for IBMConnectEd
Wed, Nov 26th 2014 6:38p   Mat Newman
Received notification overnight that I've had 2 sessions accepted for IBM ConnectEd conference in Orlando, Florida from the 25th - 28th of January, 2015. The first is #UserBlast; A session that I've really enjoyed putting together over the last few years to showcase the power and capabilities of the IBM Collaboration Platform, of course featuring the IBM Notes client. This year I'm going back to the format from a couple of years ago and doing 40 tips in 40 minutes, and the big highlight i [read] Keywords: admin collaboration ibm lotus notes notes client application desktop linkedin profile
248


Mail reimagined for a NewWayToWork
Tue, Nov 18th 2014 12:55a   Mat Newman
In just a few short hours, IBM will be launching the evolution of Mail; reimagined for a new way to work. Stream “A New Way to Work” live Even if you won’t be in the auditorium, you can still enjoy the event. Register now to watch live as experts, authors and futurists share their visions for “A New Way to Work.” Talks will stream live 11:00 a.m. - 1:00 p.m. USA: Eastern Standard Time (EST). Replay will be available on demand approximately 3 hours after the li [read] Keywords: ibm twitter
388


Where does Mail.Next come from
Sun, Nov 16th 2014 3:17p   Mat Newman
In the past few weeks I've been asked a lot of questions as we approach the signature event launch of IBM Mail Next this week on November 18th. If you haven't registered yet for the event on the 18th, do yourself a favour, the link is HERE (http://www.ibm.com/social-business/us/en/newway/event.html) The key to understanding IBM Mail Next is very simple; Mail.Next is NOT a new mail client, Mail.Next is a new way of working! So where does IBM Mail Next come from? I've put togeth [read] Keywords: collaboration connections domino ibm inotes lotus notes notes client sametime applications development enterprise integration interface server




325


A hidden GEM - Creating links from IBM Connections that will open in the MOBILE APP rather than a browser!
Thu, Oct 30th 2014 8:26a   Mat Newman
Remember the absolutely awesome Google Chrome Extension for IBM Connections that I wrote about a little while ago? No? Ok - go refresh yourself on it HERE (Link: http://www.matnewman.com/webs/personal/matblog.nsf/dx/ibm-connections-search-plugin-for-chrome-browser ) You're back. Now for the good stuff. Did you know that this extension has a hidden feature that will create a link for you from an IBM Connections site THAT WILL OPEN IN THE CONNECTIONS MOBILE APP and not a browser? Yep! A [read] Keywords: connections ibm notes traveler application email google linkedin mobile profile wiki
112


A quiet farewell Lotus 1-2-3, Organizer and Smartsuite
Sun, Oct 5th 2014 11:45p   Mat Newman
Last week a fairly significant date passed without much fanfare: The Withdrawal From Support (WFS) for some of the best desktop software ever created in Lotus 1-2-3, Lotus Organizer and the Lotus Smartsuite office package. This - of course - followed on from the announcement that these iconic products would be withdrawn from marketing effective the 11th of June, 2013. WFM is the term used to signify that a product will no longer be available for purchase by customers. WFS means that a prod [read] Keywords: ibm lotus symphony applications desktop development integration office openoffice
167


IBM Notes Traveler 9.0.1.2 now available on the Play Store - more new features and a fix
Mon, Sep 29th 2014 7:02a   Mat Newman
Really pleased to advise that the latest update for IBM Notes Traveler client is available NOW on the Play Store There's a couple of great new features that now enable you to reply without history, and choose whether to include attachments (even those you haven't downloaded!) in your reply email messages. Great to see the development team is including new features with almost every new release of the IBM Notes Traveler client! Importantly: For those of you who have reported 'latency [read] Keywords: ibm lotus notes traveler development email google




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