Tell me about how you use the Day-at-a-Glance sidebar (or not)
Wed, Sep 1st 2010 1:44p Mary Beth Raven Careful calendar users, Do you use the "Day-at-a-Glance sidebar in the Notes client? Do you use it in Lotus iNotes (DWA)? Do you find the "month thumbnail" (As shown in the picture below) to be very useful? What to you use it for? Just glance at the month? Do you click on a day to move the "day -at-a-Glance above it to a given day? We are wondering if the month thumbnail is used a lot and whether we should continue to include it. So- please let me know 2 things: 1 What YOU PERSONALLY [read] Keywords: dwa
inotes
lotus
notes
notes client
office
What is Lotus Notes? what is Lotus iNotes?
Mon, Aug 16th 2010 10:44p Mary Beth Raven Compassionate constituents, I've received a request to aggregate a set of statements describing the products within the Lotus portfolio. Essentially, if someone were to ask "what is ?"...what is your answer -- in one to 3 sentences? So. What is YOUR answer? What is Lotus Notes and Lotus iNotes to YOU??? Here are sample responses-- most of which I've pulled from our web site. So don't look there-- I already have. I want your gut reaction. Here are some drafts from me: Lotus Notes is a [read] Keywords: calendaring
collaboration
domino
ibm
inotes
lotus
notes
applications
desktop
email
networking
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Do you use the Lotus iNotes Nome page? if so, how?
Thu, Aug 5th 2010 5:14p Mary Beth Raven Happy Home page users, When you use Lotus iNotes (aka Domino web access), do you use the Home page? If so, how have you customized it? For example you can add a panel that display any web page, and/or you can add a list of quick links from there. Does anybody use that? Why or why not? If we were to redesign the Lotus iNotes home page, what would you want? Conversely, should we ditch any home page and simply let you choose which app (mail, calendar, contacts, notebook, tasks) to open by [read] Keywords: domino
dwa
inotes
lotus
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Results from the Contact Management survey we asked you to complete back in May
Mon, Jul 26th 2010 9:44p Mary Beth Raven In May, we asked for your participation in a survey to help us gather data on your contact usage and thoughts on the future of contact management. Thank you to everyone that filled out the survey! We received a lot of great information from your responses and would like to share some of what we heard: 92.4% of respondents maintain contacts in a collaboration application or mobile device. Lotus Notes and mobile devices rank 1 and 2 as the places thought to contain their main contact list [read] Keywords: collaboration
lotus
notes
application
integration
mobile
81
What do YOU want from OpenNTF? Tell us using the Ideajam
Wed, Jul 14th 2010 3:47p Mary Beth Raven OpenNTF users, You have until July 16, at GMT+1 to tell us what you want from OpenNTF. Go to the specific OpenNTF IdeaJam here: http://openntf.org/ideajam/ideajam.nsf/ProductByAreaMostRecent?openview&restricttocategory=July2010 Make sure that the default IdeaSpace of "July2010" is selected (shown in the screenshot below), and type in your idea. [read] Keywords: ideajam
openntf
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How to turn off all your toolbars
Mon, Jun 28th 2010 10:17a Mary Beth Raven A colleague of mine bemoaned the fact that he wanted to turn off all his toolbars in Notes, but cannot. Actually, He can, and here is how to do it: Simply go to View - Toolbar - and choose Hide All Toolbars We added this in Notes 8.5.1. [read] Keywords: notes
61
Welcome to Feedback Friday - Collaborate outside your organization?
Fri, Jun 25th 2010 8:17a Velda Bartek The Lotus User Experience team is looking for people who collaborate with people outside their company, company, institution, agency, university, etc. If you work with clients, partners, colleagues, or service providers outside your company or institution, we are interested in understanding your goals and the tools you are using to collaborate. Please take a few minutes to complete a brief survey (https://www.ibm.com/survey/oid/wsb.dll/s/ag2cd). In 5 – 10 minutes, you can provide us w [read] Keywords: collaboration
ibm
lotus
Our own Betsy Comstock has been busy during her retirement working on a Facing Hunger in America project
Tue, Jun 15th 2010 2:47p Mary Beth Raven Last fall it was with mixed emotions that I blogged about Dr. Betsy Comstock's decision to retire from IBM. Betsy has been busy with her sister working on a "Facing Hunger in America project", which you can check out at their blog: http://facinghungerinamerica.blogspot.com/ ALSO, if you know of any innovative programs related to alleviating hunger in states they haven't yet visited, please let her know. They are currently planning a mid-Atlantic trip for the fall. [read] Keywords: atlantic
ibm
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Please complete a 2-task usability test on LotusLive to help us imprpove it! - OK Correct URL is in Comment 4
Thu, Jun 10th 2010 2:49p Mary Beth Raven The Lotus User Experience Research team is looking to evaluate the ease of use of lotuslive.com. LotusLive is a suite of business networking and collaboration cloud-based services hosted by IBM Lotus Software. Please take a few minutes to complete two tasks and provide us with input for future improvements to the website. To participate, please visit the following URL, and follow the instructions on the screen. https://server.userzoom.com/uz/auto.asp?sp=d464F70A3C6FDF11A61C0019BBCA1734 [read] Keywords: collaboration
ibm
lotus
networking
server
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Please complete a 2-task usability test on LotusLive to help us imprpove it!
Thu, Jun 10th 2010 10:47a Mary Beth Raven The Lotus User Experience Research team is looking to evaluate the ease of use of lotuslive.com. LotusLive is a suite of business networking and collaboration cloud-based services hosted by IBM Lotus Software. Please take a few minutes to complete two tasks on this website and provide us with input for future improvements to the website. To participate, please visit the following URL, and follow the instructions on the screen. https://server.userzoom.com/uz/auto.asp?spÔ64F70A3C6FDF [read] Keywords: collaboration
ibm
lotus
networking
server
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Symphony users - a few questions for you and did you know you can bookmark Symphony docs?
Sun, Jun 6th 2010 5:47p Mary Beth Raven Sympathetic Symphony users, I have a few questions about your use of Symphony, the answers to which will help inform some of our design decisions. First, Do you use Symphony embedded in Notes, or Standalone? Second, if you use the Symphony embedded in Notes, did you know that you can bookmark Symphony documents? (see details below) Third, how important might it be to add the ability to bookmark a Symphony document in the standalone version? Fourth, how important might it be to add the "typ [read] Keywords: lotusphere
notes
symphony
workspace
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And the survey says....(moe info added after original posting)
Fri, Jun 4th 2010 8:47a Mary Beth Raven Here are my quick results from the survey that you-all responses to about how many tabs you have open. Added some more info in italics. I have 111 data points from my quick survey (some people had multiple machines so I counted the tabs for each machine separately), 3 people use the "outlook style tabs" where each document /mail message opens in its own window 12 use the grouped tabs All the rest of you use the "traditional" single tabs across the top Taking into account all windo [read] Keywords: outlook
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And the survey says....
Thu, Jun 3rd 2010 11:18p Mary Beth Raven Here are my quick results from the survey that you-all responses to about how many tabs you have open. I have 111 data points from my quick survey (some people had multiple machines so I counted the tabs for each machine separately), 3 people use the "outlook style tabs" where each document /mail message opens in its own window 12 use the grouped tabs All the rest of you use the "traditional" single tabs across the top Taking into account all window management types, the average number [read] Keywords: outlook
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Quick survey: How many tabs do you have open in your Notes client right now?
Wed, Jun 2nd 2010 1:51p Mary Beth Raven We're doing an exercise on window management. First, let us know which "window model" you use for Notes: 1. The "traditional" one where every document opens in its own tab. 2. The "outlook-like" one where documents (e.g. Mail message) each open in their own window 3. Grouped tabs (views and documents from an application are grouped together) Second, If you use the traditional tab model, how many tabs do you have open right now? (If it is over 40, you can just say "over 40" or "probably [read] Keywords: admin
notes
notes client
application
outlook
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Last chance to register for the consultant in your pocket session on deploying widgets in Notes and Sametime
Tue, Jun 1st 2010 7:51p Mary Beth Raven Wonderful widget users (or wanna-be widget users) Chris Miller will be doing a webcast on deploying Widgets in Notes and Sametime, on June 2. So if you are interested in learning more about Widgets, I highly recommend the session-- I've seen Chris give similar sessions at various conferences, and he knows his stuff. And he's also actually entertaining (sometimes) :) Go here to register: http://consultantinyourpocket.com/ciyp/ciyp.nsf/dx/deploying-plugins-for-lotus-notes-and-sametime.htm [read] Keywords: lotus
notes
sametime
widget
widgets
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Last call to please fill out our survey about how you manage your contacts/address books
Tue, Jun 1st 2010 4:21p Mary Beth Raven Greeting Lotus Community, Here is one last call to ask you to complete our survey about how you manage your contacts! We're extending the deadline until June 3 and we would still welcome your feedback. Please take a few minutes to complete this survey and provide us with input to the future design direction of Contacts. We'll try to provide a non-confidential summary of our results. Thanks in advance. URL for survey in case the link above does not work: https://www.ibm.com/surv [read] Keywords: ibm
lotus
community
Free plug-in for MS Office and Outlook to Connections -- are you using it? Need your input!
Fri, May 28th 2010 5:47p Mary Beth Raven Hi Folks, Are you-all aware that there is a free plug-in for MS Office and Outlook that you can use to add Office documents to Activities and other great useful stuff? I encourage you to go get it, download it, use it, and post comments on it-- Ideally, post the comments as comments on the Greenhouse catalog. (and if you are a good loyal Lotus person and you do not USE Office our Outlook, please pass this info on to a friend... or even an enemy...) I'm asking you because we're starting to [read] Keywords: connections
lotus
office
outlook
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We invite you to complete a survey about your use of Contacts (Personal address book and other contacts)
Thu, May 20th 2010 3:18a Mary Beth Raven My name is Sheri Branco and I'm a member of the Lotus User Experience Research team. We're looking to gather information on how you use and manage your contacts, as well as your thoughts on the future of contact management. Please take a few minutes to complete this survey and provide us with input to the future design direction of Contacts. Please do so by May 28. We'll try to provide a non-confidential summary of our results. Thanks in advance. URL for survey in case the link above do [read] Keywords: ibm
lotus
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Design Guidelines for creating your own application (database) icons
Wed, May 19th 2010 3:17p Mary Beth Raven Here are some design guidelines for creating your own application icons. How that Notes 8.5.2 will support image resources such as .gifs, I am hoping that many of you will gleefully begin to create your own! Many thanks to Denise Shaw for supplying the guidelines here. These are general guidelines for a 16x16px icon. Larger icons may require larger shadows, inner glow, and edge. Lighting · Light Source: 120 degrees · Shadow: 120 degrees- Black 20% black opacity, 0% size, [read] Keywords: notes
application
database
The good news and the bad news about the Notes 8.5.2 client
Tue, May 18th 2010 3:18a Mary Beth Raven Calm constituents, The good news is that Notes 8.5.2 will allow App devs to assign image resources as database .. er. application icons. The bad news is that we were unable to replace all of the ones that we ship out of the box for you, for 8.5.2. We are trying to fit a few in (Bookmarks, for example). But if you want the new icons in the Workspace for mail, calendar contacts, etc. you'll have to do it yourself. [read] Keywords: notes
application
database
workspace
106
Packt publishing is launching 2 separate brands
Thu, May 13th 2010 7:45a Mary Beth Raven Packt is a publisher that publishes (among other things) book about Notes/Domino and other Lotus software. They are launching two separate brands - Brand Enterprise and Brand Open Source I have been a reviewer for some of their books about Lotus products. You can read more about it here: http://www.packtpub.com/article/reasoning-behind-packts-brand-launch [read] Keywords: domino
lotus
notes
enterprise
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Policy: Where are the widgets?
Wed, May 12th 2010 3:14p Mary Beth Raven Notes widgets first shipped in Notes 8.0.1. It came with a fairly complete set of policies (I tab of its own in pubnames.nst!) By default, the widget sidebar is turned OFF. The admin must set a policy to turn it ON for users. [read] Keywords: admin
notes
policies
widget
widgets
Quick question for you about the Lotus iNotes Action bar
Tue, May 11th 2010 12:14p Mary Beth Raven Hi to users of Lotus iNotes (formerly Domino Web Access -DWA) I have a quick question for you as we go through looking at where and how (if at all) to make Lotus iNotes more like the Notes client. See the picture below where I show you that iNotes repeats the "new" drop down in the New Message (and Reply and Forward) forms. Notes does not. No biggie? I problem? Why or why not? Thanks. [read] Keywords: domino
dwa
inotes
lotus
notes
notes client
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Problems caused by policy settings but blamed on the client: Whoa! Why did Symphony launch???
Mon, May 10th 2010 3:14p Mary Beth Raven Today is the first in a short series of "issues" with the client that are really the result of Policy settings. Because we have lots and lots of policy settings, I could go on for days about this, but I'll select a few of the more dramatic ones.. feel free to add your own stories as responses.... In this fist scenario, Daisuke clicks on a Powerpoint file on his desktop-- but it open auto-magically in Symphony! This really happened to all of us one day a few years ago when IT here at IBM r [read] Keywords: ibm
symphony
desktop
office
server
Today’s size issue: Sending mail to a large mailing list
Wed, May 5th 2010 2:44p Mary Beth Raven Today's size issue: Sending mail to a large list Linux, WindowsDoc Number:1228291 Date: 03/24/2008Technote Problem You send a Lotus Notes® mail to a group of 30 members who have Person documents in the server's Domino Directory (names.nsf). The Forwarding Address field in each Person Document contains an Internet address that has the same external Internet domain. The Domino server connects successfully to the destination server but often fails to transfer the message to th [read] Keywords: domino
lotus
notes
linux
network
server
smtp
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Today’s size issue: Timeout while opening a view in a large application
Tue, May 4th 2010 2:15p Mary Beth Raven Today's problem that has to do with size: Timeout while opening a view in a large application Doc Number:1201614 Date:02/09/2006 Technote Problem When you attempt to open a view in a large database (e.g., larger than 30GB), Notes tries to open the view in the background; however, the client times out after a few minutes. If you enable client debug and attempt to open the view again, a network timeout error is captured in the debug output. Solution This issue was reported to Qual [read] Keywords: domino
ibm
lotus
notes
application
database
network
server
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Three simple things you can do to move the IT profession forward
Mon, May 3rd 2010 11:44a Mary Beth Raven I love my job. But if it had not been for several people who encouraged me to investigate computers and other high-tech stuff, I never would have ended up this great job that I feel passionate about. The IT field can benefit from more smart, passionate women in the field. Here are three simple things that you can do to encourage more women to explore the IT field and/or feel more comfortable if they are in it already. 1. If you are attending the View Admin and App dev conference May 12-14 [read] Keywords: admin
lotus
lotusphere
community
linkedin
skype
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Today’s Time issue: Unread marks
Fri, Apr 30th 2010 2:14p Mary Beth Raven Today's Time issue: My unread marks are not all up to date! There may be other scenarios where Administrators think they are secretly shifting databases around by replicating them and forgetting to do it in a way that preserves unread marks. There are probably a couple of other scenarios, but the end point is that an issue with the storage of Unread marks on a server replica can affect what someone sees on the Notes client. Problem A user finds that unread marks are not exc [read] Keywords: adminp
domino
dwa
ibm
lotus
notes
notes client
database
exchange
exchange
laptop
office
server
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Today’s Time issue: Network operation did not complete
Thu, Apr 29th 2010 1:44p Mary Beth Raven Today's "time issue" that is blamed on the client but is the fault of the server is: Network operation did not complete Doc Number:1206933 Date:03/19/2007 TechnoteProblem After a period of inactivity on the Notes client, a user attempts to resume activity in a server-based database; however, the Notes client hangs, and, after a long pause, the following message displays: "Network operation did not complete in a reasonable amount of time; please retry". The user can succes [read] Keywords: domino
ibm
lotus
notes
notes client
database
network
networking
server
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If you ever worked at Digital Equipment corporation... have your old badge or old pix?
Wed, Apr 28th 2010 4:44p Mary Beth Raven PBS is making a documentary about Ken Olsen & Digital. Ken Olsen and Digital Equipment Corporation are the subjects of a documentary for PBS TV stations. The film is being directed by Ben Strout and Donald Boggs and is currently in editing. Donald Boggs is looking for 600 dpi scans of DEC badges as well as early (1957-1970) photographs of Ken Olsen, the mill, and DEC employees. Please email Boggs at gm@covenantproductions.com. Images should be sent by May 12th if possible. (These badge scan [read] Keywords: email
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Today’s time issue: TCP/IP operation timed out
Wed, Apr 28th 2010 1:44p Mary Beth Raven Today's Time issue: TCP/IP Operation Timed Out You are using a Notes® client to access servers over a network. Even though you can open databases with the Notes client, accessing information stored in the databases is very slow. You often see the error: TCP/IP Operation Timed Out. Is there a way to increase the client's time out preferences? Solution The issue has been reported to Quality Engineering as SPR #ATHS6A66ET and has been fixed in Notes 6.5.5. Exce [read] Keywords: connections
domino
ibm
lotus
notes
notes client
application
network
server
Congratulations to Noma in Copenhagen for being voted world’s best restaurant (even tho they served ME!)
Tue, Apr 27th 2010 12:14p Mary Beth Raven Thanks to Ed Brill's tweet, I learned that a new list of the world's 50 best restaurants has been published, and that Noma in Copenhagen, Denmark tops the list this year. I was fortunate enough to entertain some customers at Noma in March of 2009. We were all so impressed we decided to photograph each course and I blogged about it at the time. It was the most unique dining experience of my life, tho I must admit that I have not eaten at any other of the restaurants on the list. And I must [read] Keywords:
Correction to my pictures of the interaction model differences between LotusLive iNotes and LotusLive Notes web
Thu, Apr 8th 2010 7:45p Mary Beth Raven Ok, Here is a CORRECTED explanation of some of the interaction differences between LotusLive iNotes and LotusLive Notes web. (previous posting has some strange things happening with the pictures) LotusLive iNotes uses a web interaction model, as shown in the following picture: LotusLive Notes web uses a "selection-action" interaction model (Installed client model) as shown below: [read] Keywords: inotes
notes
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Set a preference or use a policy to always stay informed when you decline a meeting
Thu, Apr 8th 2010 3:44p Mary Beth Raven Every so often, I get asked why we make users check a box to keep them informed of meeting updates that they decline. Well, I personally would like the change the default that we ship, but, with hundreds of millions of users, changing a default is, always risky. So to that end, we've added both a preference and a user policy for always staying informed or now when you decline a meeting. I believe this went into the product for Notes/Domino 8.5 [read] Keywords: domino
notes
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Differences in interaction models between LotusLive iNotes and LotusLive Notes web
Thu, Apr 8th 2010 8:44a Mary Beth Raven As I said yesterday, there are 3 flavors of mail/calendar in LotusLive: LotusLive iNotes LotusLive Notes web (note, I corrected the capitalization according to Ed Brill, who informs me that the user uses LotusLive Notes - the web ui is not a separate product. The word web here is just a modifier.) LotusLive Notes Here are a few more details on the interaction model differences between LotusLive iNotes and LotusLive Notes Web. LotusLive iNotes has a web interaction model, with checkboxes [read] Keywords: dwa
inotes
notes
notes client
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Differences in interaction models between LotusLive iNotes and LotusLive Notes Web
Wed, Apr 7th 2010 12:17p Mary Beth Raven As I said yesterday, there are 3 flavors of mail/calendar in LotusLive: LotusLive iNotes LotusLive Notes Web LotusLive Notes Here are a few more details on the interaction model differences between LotusLive iNotes and LotusLive Notes Web. LotusLive iNotes has a web interaction model, with checkboxes for selection, and paging, as shown below. LotuLive Notes Web retains the same interaction model as DWA -- that is, rich selection/action but in a web browser, as shown below. I am [read] Keywords: dwa
inotes
notes
notes client
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LotusLive iNotes, LotusLive Notes Web, and LotusLive Notes: what the names refer to
Tue, Apr 6th 2010 9:48p Mary Beth Raven Lucky LotusLive future beta participants: As you know, LotusLive Notes beta will begin soon. This post describes what the 3 different names for LotusLive mail refer to. I will be using these official terms in future blog posts. LotusLive will be offering at least 3 "flavors" of PIM. PIM= personal information management, or, Mail/Calendar/Contacts. The three flavors are: LotusLive iNotes -- for the "desk-less" user; not a heavy mail user LotusLive Notes Web -- for the knowledge worker who [read] Keywords: inotes
notes
notes client
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What I’ll be working on for the rest of 2010
Wed, Mar 31st 2010 1:50p Mary Beth Raven Hi Customers and business partners, Today is the day in IBM where employees have to have documented their "personal business commitments" and discussed them with their bosses. It can be a list of "things you're supposed to work on/ goals/strategies". It is separate from our personal development plan. My Personal Business commitments are below. I thought I would share them with the world this year. This way, all of you know what I am working on -- and what I'll be measured on. I struggled wit [read] Keywords: ibm
lotus
lotusphere
notes
bleedyellow
bleedyellow.com
community
development
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mobile
planet lotus
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