| Blog Posts |
57
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Which tooltip is the most helpful?  
Fri, Jan 9th 2009 1:46p Mary Beth Raven
Hello, intrepid tooltip readers, We have received feedback that the tooltip of "Close" in the case below is not very clear. The case below shows Lotus Notes with the tabs in "grouped mode"; that is, the tabs for a view and all associated documents from one application are grouped together in one tab. In this mode, we do NOT put an X on each tab. Rather, we put one at the far right. What do you think that close button does? (Please enter a comment to tell me what you THOUGHT that button [read] Keywords: document
lotus
notes
application
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27
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The UX Lab machines are on their way to Orlando....
Fri, Jan 9th 2009 8:46a Mary Beth Raven
The various laptops that we're going to use for usability testing in the UX lab are on the truck headed south! Many thanks to the people who worked long hours to get them set up, including Paul MCGrai Cynthia Rainey Betsy Comstock Sheri Branco Miki Banatwala and others! We named our server the"wolfden" and the clients are the "piggies." This started when we had 3 clients and called them "the three little pigs"but we have more than three now. Feel free to stop by and see Notes 8.5 on th [read] Keywords: notes
server
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87
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On Monday January 19th, the Lotus Design team works for YOU -- for 15 minutes, that is...
Thu, Jan 8th 2009 9:06a Mary Beth Raven
Brought back by popular demand, the Lotus User Experience (UX) Lab is going to offer an opportunity for our customers and partners at Lotusphere 2009. We call it "The 15-minute Usability and Design Evaluation," and it will be held in the User Experience Lab, Asia 4, from 1:00 - 4:30 on Monday afternoon. Here's how it works:: You bring in one working application of your choice, ideally with data, It can be Notes, Web, Sametime, Portal, Quickr, Connections, Expeditor, or other Lotus product [read] Keywords: connections
expeditor
ibm
lotus
lotusphere
lotusphere2009
notes
quickr
sametime
application
applications
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36
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We’re busy getting the User experience lab machines set up, to be shipped to Orlando on Wednesday
Tue, Jan 6th 2009 9:26p Mary Beth Raven
While the rest of you were trying to watch the Macworld keynote over the internet, those of us on the user experience team were (still) busy setting up our server and clients for Lotusphere. I haven't done much setup. A great deal of credit goes to: Betsy Comstock Sheri Branco Paul MCgrail Miki Banatwala and many others! We started out with 3 clients, so we called them the "three little pigs. " The server was "big bad wolf". but we have evolved to at least 4 piggies and a "wolfden." H [read] Keywords: lotusphere
server
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230
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Notes 8.5 -- available January 6!
Mon, Jan 5th 2009 11:06p Mary Beth Raven
As most of you already know, Notes 8.5 should be available electronically on January 6 --Tomorrow! (even today for some of you!) For those of us in the design organization, Notes 8.5 already feels like "long ago." We usually stop actively DESIGNING at least 8 weeks before ship, for final regression tests, translation and so on. (Though of course we continue to enter bugs if we find them, ) I am excited that you'll be able to get your fingers on it really soon. Please, if you can find the [read] Keywords: lotusphere
notes
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81
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Starting the year off with a vacation day... with coffee at home :)
Fri, Jan 2nd 2009 10:26p Mary Beth Raven
Hey fans, Yesterday I posted an entry about no more free coffee in our IBM building as of January 1, 2009. I read all of your replies with interest, and laughed out loud at many of them! I did not act ... [read] Keywords: ibm
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250
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As of today, no more free coffee at work. What does this mean for the design process?
Thu, Jan 1st 2009 10:05p Mary Beth Raven
Happy New Year to all of you who follow this blog, One small change for us in 2009 will be that there will no longer be free coffee, tea or hot chocolate at work in the Westford complex at IBM Massa ... [read] Keywords: ibm
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193
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Does this toolbar button cause confusion at all? Worth changing or not?
Mon, Dec 15th 2008 12:07p Mary Beth Raven
Greetings users of the Notes and Sametime. We use the same icon in 2 different places to mean slightly different things. It's this icon: In Sametime, the tooltop is pretty clear, and Philippe sets h ... [read] Keywords: notes
sametime
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126
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New England Ice Storm Almost Freeze Notes Design Work
Mon, Dec 15th 2008 11:06a Mary Beth Raven
Concerned customers, Many of you have heard that New England (Northeast United States) had a big ice storm on Thursday night and Friday. Most of the Notes design team lives in New England, and many of ... [read] Keywords: notes
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67
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Do you use Notes Minder? Have you deployed it to your organization? What do you want/need in an updated UI?
Tue, Dec 9th 2008 5:25p Mary Beth Raven
Conscientious Constituents, Do you use Notes Minder? Have you deployed it to your organization? and if so, do many people in your organization use it? If you do not know what Notes Minder is, it's a ... [read] Keywords: notes
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118
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Do you ever want to read mail from other accounts when you’re in Notes?
Mon, Dec 1st 2008 9:48a Margo L Ezekiel
I'm working on designs for federating mail. It seems like everyone has a different notion of what this term means, so I looked it up on dictionary.com: which led me to federation (can you tell how ... [read] Keywords: notes
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66
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A "Power user" persona-- do you have such people?
Fri, Nov 21st 2008 12:48p Mary Beth Raven
Greetings conscientious customers, In the design group, we thought we might need a "power user" persona. We were doing some work on things like the Composite application Editor and the Notes Widgets, ... [read] Keywords: composite
notes
application
widgets
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51
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Lotusphere: Share a UX Story
Mon, Nov 17th 2008 9:29a John Lance
Hi all, John Lance here. You may remember me from such past blog posts as "How Many vCards Do You Need" and "Hard Questions Answered" (excerpt: What's harder, my head or this rock? (funny, I don't act ... [read] Keywords: lotusphere
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86
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Do you use the "Show thumbnails" feature? If no, why not?
Thu, Nov 13th 2008 3:09p Mary Beth Raven
To the users of Notes 8 and beyond, Do you use the "Show thumbnails" feature? it's a button right next to the Open List (plus, as you can see in the tooltip, it has a keyboard shortcut, and it's the ... [read] Keywords: notes
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64
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Check out this new whitepaper abotu migrating from Exchange to Notes/Domino 8
Thu, Nov 13th 2008 10:09a Mary Beth Raven
This is hot of the press! Enjoy. http://www.ibm.com/developerworks/lotus/documentation/domino/d-ls-exchangetond8/ ... [read] Keywords: domino
ibm
lotus
notes
notesdomino
exchange
exchange
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37
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How Many vCard Versions Do You Need? 
Wed, Nov 12th 2008 12:29p John Lance
Hi all, John Lance here. You may remember me from such past blog posts as "Calendar Color Coding (Or All Aboard the Alliteration Express)" and "Wooly Bully" (excerpt: If I've said it once I've said it ... [read] Keywords: |
You can rent this space for 30 days. Interested?
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51
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What do you want to learn at Lotusphere in a "hands on sessoin" about the sidebar?
Tue, Nov 11th 2008 1:52p Mary Beth Raven
Hello Lotus fans, Yesterday, Jamie Liu (Sidebar developer) and I were notified that our hands-on session has been accepted. (I also was notified that 2 other sessions were rejected). Now, I know that ... [read] Keywords: lotus
lotusphere
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59
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Customers are always on our minds, even on vacation in foreign countries
Mon, Nov 3rd 2008 9:49a Mary Beth Raven
One of the Sametime Designers, Michelle McDevitt (who focuses on Sametime administration user experience) was on vacation in Morocco last week. Even though she was on vacation, she noticed that the C ... [read] Keywords: administration
sametime
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62
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What usability improvements do you want to see in the Notes Widgets wizards?
Thu, Oct 30th 2008 2:50p Mary Beth Raven
Hello power users, app devs and admins who use the "My Widgets" feature that shipped with Notes 8.0.1. We have a small window of opportunity to make usability improvements to the wizard for creating ... [read] Keywords: notes
widgets
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77
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Meet our new Persona!
Wed, Oct 29th 2008 12:10p Mary Beth Raven
Customers, I am pleased to introduce"Philippe" to you. He is our new end-user persona, and we are going to use him to help us design all the Lotus end-user facing products (Notes, iNotes, Sametime, ... [read] Keywords: inotes
lotus
notes
sametime
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55
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Since not all the personas use all the platforms, here’s what we do to think and design cross-platform
Wed, Oct 29th 2008 11:22a Mary Beth Raven
Clever constituents, Several of you have noticed that our personas are not using the Notes client, Designer, and Admin client across all the platforms that IBM supports. And that is OK. The primary ... [read] Keywords: admin
designer
ibm
notes
notes client
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47
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Color Coding Survey - Last Chance!
Tue, Oct 28th 2008 10:09a John Lance
Hi all, John Lance here. You may remember me from such past blog posts as "Calendar Color Coding (Or All Aboard the Alliteration Exress)" and "Night of 1000 Tweets" (which, ironically, has nothing to ... [read] Keywords: |
178
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Why do you want to drag emails to the desktop and what do you want to do with them?
Fri, Oct 24th 2008 10:29a Mary Beth Raven
Loyal constituency, Here is your chance to influence a feature in the next version of the Notes client. We are considering adding the ability to drag a message (or any Notes document) to the desktop ... [read] Keywords: document
notes
notes client
desktop
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123
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Within IBM today, we’re having a "Hackday"
Fri, Oct 24th 2008 9:49a Mary Beth Raven
Today is Hack day6. It's an IBM internal worldwide one-day contest for IBMers to come up with a winning "hack." By hack, we really mean a useful and creative bit of code whose proof of concept get ... [read] Keywords: ibm
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56
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Learning more about you, one country at a time. Today’s country: Austria.
Wed, Oct 22nd 2008 8:09a Mary Beth Raven
This week I have been in Vienna, Austria, to do customer visits, meet with the press, and be the co-presenter at a sales event. I jumped at the chance to be able to meet with customers in Austria. I' ... [read] Keywords: |
84
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Keep Giving us Feedback-- here’s how and here’s what we do with it
Fri, Oct 17th 2008 3:09p Mary Beth Raven
Today's posting is brought to you by Deb Maurer. I am posting it for her convenience. Did you know? We have a feedback collection method built into our products! You can send feedback directly to th ... [read] Keywords: |
54
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Calendar Color Coding (Or All Aboard the Alliteration Express) 
Thu, Oct 16th 2008 1:16p John Lance
Hi all, John Lance here. You may remember me from such well aged blog postings as "Offline Federated Calendars" and "Germs in a Plane" (teaser: Vinny the Common Cold Virus grew up in the inner working ... [read] Keywords: virus
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103
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How to add Mail (or Contacts or To dos) as a sidebar panel
Thu, Oct 16th 2008 12:35p Mary Beth Raven
In Notes 8.0.1 we introduced widgets. Using the widget toolbar, you can make any Notes application into a sidebar panel with one click. One problem, however, was that this does not work for any Note ... [read] Keywords: notes
application
widget
widgets
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137
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How to open the "Basic" version of a Java view
Wed, Oct 15th 2008 1:13p Mary Beth Raven
In Notes 8, 8.0.1, 8.0.2, and the beta of 8.5, we redid many of our views to be written in Java. Specifically the Mail, Calendar, Contacts, Notebook, Todo's, and the blog. There are times when you ... [read] Keywords: notes
java
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41
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Please welcome business partner GSX to the blogosphere!
Tue, Oct 14th 2008 10:35p Mary Beth Raven
Dear Lotus Faithful. GSX is a Notes/Domino business partner that provides several different administrative solutions. I had the wonderful opportunity to be a guest speaker at their recent GSX Days se ... [read] Keywords: domino
lotus
notes
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59
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InnovationJam 2008 has begun, and this year it includes customers
Mon, Oct 6th 2008 11:09a Mary Beth Raven
The 2008 Innovation Jam has begun. As Ed Brill has already blogged, it is a 72-hour "virtual conference" to gather ideas. This year it includes customers-- some of you may have received invitations ... [read] Keywords: |
80
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What the LoLA conference was last week and why you should care
Fri, Oct 3rd 2008 12:32p Mary Beth Raven
Last week, IBM held an invitation-only conference called "Lotus Leadership Alliance," and which we of course turned into an acronym: LoLA. The primary purpose of the conference was to invite some cus ... [read] Keywords: ibm
lotus
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61
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I’m almost ready to present about Notes at the GSX seminar Oct 3... and I’m enjoying Nice
Fri, Oct 3rd 2008 7:09a Mary Beth Raven
I arrived in Nice, France, this morning for the first time in about 15 years! My French is rusty but can't be THAT bad because the hotel staff and waiters at lunch complimented me on it .(OK, it proba ... [read] Keywords: notes
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Please welcome Niklas Heidloff to the blogsphere
Tue, Sep 30th 2008 11:48a Mary Beth Raven
My IBM Lotus colleague in Germany, Niklas Heidloff, has started a blog about application development. He's letting Yancy Lent know so that it can appear in the blog aggregator Planet Lotus. Please j ... [read] Keywords: ibm
lotus
application
blogSphere
development
planet lotus
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205
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Did you know that you can arrange your files spatially using File Explorer?
Mon, Sep 22nd 2008 2:53p Mary Beth Raven
Did you know that in the File Explorer in XP, you can choose to arrange "Tiles" of your documents in spatial ways? I admit, I did not. to do this, use the context menu to choose "Arrange Icons By" a ... [read] Keywords: |
88
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Breakfast at LoLA
Mon, Sep 22nd 2008 9:48a Mary Beth Raven
I am attending the Lotus Leadership Alliance conference in Hollywood, FLA this week. It is an invitation-only, small event with our Global customer council and a few other advisory groups. Breakfast w ... [read] Keywords: lotus
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79
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Check out the User Experience Guidelines in the Lotus Domino Designer Wiki!
Fri, Sep 19th 2008 11:11a Mary Beth Raven
Hey everybody, We have some User Experience guidelines over on the new Lotus Domino Design public wiki! At the moment, this is a subset of the larger guidelines that were published as a developerWork ... [read] Keywords: designer
domino
lotus
wiki
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153
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iNotes on the Apple Site!
Tue, Sep 16th 2008 10:31a Mary Beth Raven
We have 2 very happy designers here today-- Jodi Rexford and Margo Ezekiel, who have worked on the design of the iNotes ultralight that runs on the iPhone, were very pleased to see that it is on the A ... [read] Keywords: ibm
inotes
lotus
apple
iphone
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48
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Links to all our Personas thus far
Wed, Sep 10th 2008 10:17a Mary Beth Raven
I've received several requests for links to the various design personae that we use. Thus, This posting contains all the personas that we are using so far. (please note that we are also working on 2 n ... [read] Keywords: |
30
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Musings on "The Medici Effect: What Elephants and Epidemics can Teach us about Innovation"
Sat, Sep 6th 2008 4:48p Mary Beth Raven
I just finished reading "The Medici Effect: What Elephants and Epidemics can Teach us about Innovation." It was a book giving to every attendee at an IBM internal conference back in May. The author F ... [read] Keywords: ibm
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94
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About those toolbars....
Thu, Sep 4th 2008 6:29p Mary Beth Raven
Hey constituency, I have heard/seen a number of complaints still about the toolbar behavior in the Notes 8.5 beta 2 build. I agree that it is still not the behavior that we want. Diagnosing when/wha ... [read] Keywords: notes
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41
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Update on creating our project manager persona and our power user persona
Wed, Sep 3rd 2008 12:09p Mary Beth Raven
Loyal readers and customers (and even non-customers!) We are doing well at conducting interviews for our Project Manager persona, We probably have enough volunteers so that we can create a draft pe ... [read] Keywords: |
56
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How do you thank the man who brought you the FREE Irish Lotus user Group conference? Donate to Charity:Water!
Mon, Sep 1st 2008 9:12a Mary Beth Raven
Paul Mooney is one of several of the organizers of the Irish Lotus user Group (ILUG), ILUG is free for attendees because Paul and others work so hard to get sponsors. At the end of the last ILUG, we ... [read] Keywords: ilug
lotus
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36
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Please help us find some "power users" to interview for a new persona!
Fri, Aug 29th 2008 10:12a Mary Beth Raven
The Lotus User Experience Team would like you to help us in creating a new persona, the Notes "Power User". What is a persona? A persona is a short, 1-page glimpse at a fictitious worker with speci ... [read] Keywords: lotus
notes
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91
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The Lotusphere 2009 web site goes Live September 3rd!
Wed, Aug 27th 2008 11:10a Mary Beth Raven
To all of you Lotusphere junkies... (and all of the rest of you who do not anticipate a geek conference as the social highlight of the year)... I am pleased to let you know that the Lotusphere 2009 si ... [read] Keywords: lotusphere
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65
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Family of our visual designer has a close encounter of the cetacean kind
Mon, Aug 25th 2008 9:08p Mary Beth Raven
Our primary visual designer, Denise Shaw, was relaxing at home on vacation, without realizing that her husband had turned into "Captain Ahab" while taking his 2 boys fishing. Check out this home vid ... [read] Keywords: designer
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133
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Get some new visual themes for your Notes 8.0.1 client, and then go build some more yourself, here’s how!
Fri, Aug 15th 2008 2:52p Mary Beth Raven
Gabriella Davis blogged about the new visual themes that you can install from the Turtle Partnership's Widget catalog. There are a couple of things (and people) I'd like to highlight about how th ... [read] Keywords: notes
widget
widgets
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134
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The Notes 8.5 sidebar will be more scalable and eaiser to manage
Fri, Aug 15th 2008 10:30a Mary Beth Raven
We've made the sidebar in Notes 8.5 more scalable. We've also made it easier to manage turning on or off different sidebar panels. First, the scalability part. We've made it easier to drag up or dow ... [read] Keywords: notes
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22
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Do AA’s set up signatures for their Principals?
Tue, Aug 12th 2008 5:09p Margo L Ezekiel
Using our well-known personas Betty Zechman, AA to Ted Amado, we're wondering if Betty sets up Ted's signature (through Preferences), or does Ted do it himself? Even if Ted sets it up initially, does ... [read] Keywords: |
233
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Notes 8.5 splash screen with progress indicator
Tue, Aug 12th 2008 11:12a Mary Beth Raven
As you know, we've changed the startup sequence so that you are prompted to log in sooner (before we paint the window shell in the background.) As part of this change, we display a progress indicator ... [read] Keywords: notes
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58
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In honor of Yellow Day, a yellow swoosh Symphony template
Mon, Aug 11th 2008 9:30p Mary Beth Raven
Hi again, Someone pointed out a few issues with the first template that I posted, so here's a fixed version. ... [read] Keywords: symphony
template
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94
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Yellow Swoosh on Yellow Day
Mon, Aug 11th 2008 1:29p Mary Beth Raven
In honor of Yellow day, Denise Shaw, one of our visual designers, has created a Yellow Swoosh Symphony template for you. Hope you enjoy! ... [read] Keywords: symphony
template
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128
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My challenge to you: Download Notes 8 (point 5) on 08/08/2008 if you have not already done so!
Fri, Aug 8th 2008 1:49p Mary Beth Raven
I know of at least one customer who is beginning deployment of Notes 8 Today-- specifically because today is 8.8.08. So, in the spirit of "Notes 8 on 8.8.08", if you have not already tried the publ ... [read] Keywords: notes
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52
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Mama Turkey took her kids to play on the wingset this morning
Thu, Aug 7th 2008 10:29a Mary Beth Raven
Here is Mama Turkey and her 5 babies, playing "on the swings" in my backyard. Of course, their interpretation of "playing on the swingset" is not the same as a human interpretation. ... [read] Keywords: |
30
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I’ll be speaking at The GSX Annual Senimar in October!
Tue, Aug 5th 2008 10:48p Mary Beth Raven
Je suis heureuse de vous dir que je vais donner une presentation a la GXS seminaire annuel en Octobre! I'm happy to announce that I, like Paul Mooney, will be speaking at the GSX annual seminar on 3 ... [read] Keywords: |
31
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>24 Hour Meetings
Mon, Aug 4th 2008 11:51a John Lance
Hi all, John Lance here. You may remember me from such past blog posting as "Offline Federated Calendar" and "Lance: Lord of the Dance" (a blogged version of my off-broadway one man dance show. A sne ... [read] Keywords: |
36
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Reminder: Lepofsky-palooza on Wednesday evening!
Mon, Aug 4th 2008 9:09a Mary Beth Raven
Please join us on Wednesday August 6th at Flat Top Johnny's in Kendall Square (walking distance from the Cambridge office) to celebrate Alan's time at IBM and his new adventure. The party starts at 5p ... [read] Keywords: ibm
office
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91
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Growth in emerging markets might be fueling momentum, but we’ve got some pretty good Notes 8 momentum going in other markets as well!
Thu, Jul 31st 2008 12:09p Mary Beth Raven
This morning, IBM issued a release that talked about how growth in emerging markets is fueling Lotus momentum. But the best news to me is that IBM has publically announced that the following organi ... [read] Keywords: ibm
lotus
notes
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60
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Looking for project managers to interview for a project manager persona
Tue, Jul 29th 2008 4:28p Mary Beth Raven
The Lotus User Experience Team, with help from key customers like you, plans to develop a business end-user Project Manager persona for use in designing future versions of Notes, Sametime, Connections ... [read] Keywords: connections
lotus
notes
sametime
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129
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A little more backgroudn on the possible tweaks to the login dialog
Fri, Jul 25th 2008 10:09a Mary Beth Raven
Here's a little more background onto why we are considering the tweak, especially at this late date-- late for us, because we are past "string freeze" and all the files have gone to translation, so th ... [read] Keywords: |
102
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We might be tweaking the Log in dialog... give us your opinion
Thu, Jul 24th 2008 9:29p Mary Beth Raven
If we have time, we'd like to change the log in dialog, as shown in the following two pictures. As you see in the pictures, we remove the "Options" button and replace it with a "Password Options" expa ... [read] Keywords: password
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92
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The Design Guidelines are now available as part of the Domino Designer Wiki!-- BUT NOT FOR YOU!!
Thu, Jul 24th 2008 10:44a Mary Beth Raven
OOPS. I jumped the gun a whole lot. The Guidelines are still here: f Design Guidelines as a developerworks article. and they are not yet available to all of you in the wiki! It's still inside IBM fo ... [read] Keywords: designer
domino
ibm
wiki
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53
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The Design Guidelines are now available as part of the Domino Designer Wiki!
Wed, Jul 23rd 2008 10:09p Mary Beth Raven
This is Mary Beth again. Back in January, I published a set of Design Guidelines as a developerworks article. I am pleased to announce that the parts of the document that pertain to Notes applica ... [read] Keywords: designer
document
domino
notes
wiki
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107
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Welcome to our new Notes Design Blog!
Wed, Jul 23rd 2008 7:23p Mary Beth Raven
Hi, This is Mary Beth Raven. On Behalf of the entire Lotus notes design team, I welcome you to our new blog home. As most of you know, we've been blogging for over two years already, over here on ... [read] Keywords: lotus
notes
blogging
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