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Cisco PCAP & IBM Sametime - A MAJOR Update
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Cisco Releases Major Update to Plug-in for Sametime
Thu, Jan 24th 2013 251
Destructive Analytics
Wed, Mar 28th 2012 222
Cisco PCAP & IBM Sametime - A MAJOR Update
Sat, Mar 17th 2012 219
Poor Man's Unified Messaging for Cisco Unity Connection & Notes
Wed, Apr 13th 2011 216
New Cisco Plug-in Demos
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Invitation to an Open Discussion from Wisconsinites
Thu, May 17th 2012 199
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Cisco releases updated plugins for Sametime
Mon, Apr 18th 2011 156


Cisco PCAP & IBM Sametime - A MAJOR Update
   


At the end of last year, Cisco released an update to the Phone Control and Presence plug-in.  At the time, I posted just a quick copy of their announcement, but did not comment beyond that.  If you have a Cisco telephony environment with PCAP deployed, you should upgrade to this latest release for one MAJOR reason, it now supports live text in Notes.  If you don't have it deployed yet, do it now!

So why is this update such a big deal?  The number one question we would get from customers we were helping deploy this plug-in was "how can I click-to-call from a contact entry in Notes for someone who is not from our company, such as a customer or partner?"  Prior to this release, the answer was a disappointing, "You can't click-to-call directly from contact entry. Instead, you'll have to copy the phone number and paste it into the Sametime search bar." So even though Notes could recognize the phone numbers in many different locations, the Cisco PCAP plug-in did not tie its 'Phone Call' action to those numbers.

But now the Cisco PCAP plug-in is tied to live text in Notes, and Notes can recognize phone numbers just about anywhere, including:

In a Notes contact

In an email signature
In an email body
In a calendar entry
In a Domino application (no programming modification needed!)
http://bluecheeseandapples.blogspot.com/2012/03/cisco-pcap-ibm-sametime-major-update.html
Mar 17, 2012
220 hits



Recent Blog Posts
201


Connect 2013
Thu, Feb 7th 2013 9:10a   Phil Salm
You can find a more detailed overview of the conference from me on the CDW Solutions Blog, but here are some personal reflections. I'm not exactly sure which year I first began going to Lotusphere--I believe it was 1999, soon after I began working in the e-Learning field at the University of Wisconsin Learning Innovations. Whoever assembled the big picture mural at the conference -- thank you! It was quite fun looking back and remembering. I think I've missed one since 1999. Like for man [read] Keywords: collaboration connections ibm lotus lotusphere notes community
251


Cisco Releases Major Update to Plug-in for Sametime
Thu, Jan 24th 2013 8:12a   Phil Salm
Cisco released a major update in December to their integration with Sametime, which they are now calling CUCI-IBM. The plug-in is a great step forward over previous integration options, and includes: streamlined UIintegrated softphonevideo calls call historycall forwarding, and much more.You can read a more in-depth overview of the plug-in and see several screenshots of it in the posting I made on the CDW Solutions blog. One integration point I didn't mention in the overview is that both phon [read] Keywords: ibm notes sametime integration mobile
198


CDW Customer Event at IBM Connect
Fri, Jan 4th 2013 9:11a   Phil Salm
Once again CDW will be hosting a customer appreciation event at the IBM Connect conference. This year's event will be held Tuesday evening, January 29th, and will involve great food, bowling and billiards. If you are a CDW customer attending the conference and would like to attend this event, reach out to your CDW Account Manager and ask for an invitation. Or you can email me at phil.salm@cdw.com for more details. I look forward to seeing you there! [read] Keywords: collaboration ibm email
199


Invitation to an Open Discussion from Wisconsinites
Thu, May 17th 2012 12:12a   Phil Salm
I will likely regret this, but I feel compelled to post my views on the Wisconsin Gubernatorial recall election. Why? I'd like to try to generate an open, respectful, and thoughtful discussion to a potentially wider range of Wisconsinites than doing so solely in a closed environment like Facebook allows. Why do I suspect I'll regret it? Well, I was very active in politics in high school--particularly in the anti-abortion movement. I stopped being heavily involved in politics for two primar [read] Keywords: blogger facebook office
203


New Cisco Plug-in Demos
Wed, Apr 11th 2012 5:12p   Phil Salm
I've put together a couple of video demos of the Cisco Voicemail Plug-in and the Cisco Phone Control and Presence Plug-in. Hopefully they convey some of the great features that they provide. They are best viewed full screen. The plug-ins require that the user is licensed for Sametime Standard. But the plug-ins themselves are free. So if you have Cisco telephony and a Lotus Notes environment today, you really should be looking at deploying them for your end-users. The only additional hardw [read] Keywords: lotus notes sametime application blogger integration server
222


Destructive Analytics
Wed, Mar 28th 2012 11:12p   Phil Salm
In this era of big data, we have become infatuated with the promise of how we can improve every aspect of our lives by better collecting data, analyzing it, and managing our lives to various data points. In business if you haven't heard someone in your organization parrot Peter Drucker's mantra that "you can't manage what you don't measure," then you must be running short on fresh MBA's. While I won't argue that there is some truth to this, this path of managing by measurement seems to [read] Keywords: blogger




220


Cisco PCAP & IBM Sametime - A MAJOR Update
Sat, Mar 17th 2012 11:10a   Phil Salm
At the end of last year, Cisco released an update to the Phone Control and Presence plug-in. At the time, I posted just a quick copy of their announcement, but did not comment beyond that. If you have a Cisco telephony environment with PCAP deployed, you should upgrade to this latest release for one MAJOR reason, it now supports live text in Notes. If you don't have it deployed yet, do it now! So why is this update such a big deal? The number one question we would get from customers we wer [read] Keywords: domino ibm notes notes client sametime symphony application applications blogger development email unified communications
100


The Video Mega-Conference with Polycom and IBM
Tue, Jan 24th 2012 9:10p   Phil Salm
I had the good privilege of attending a launch event at the Polycom Solution Center in Chicago today. Not surprisingly, they have an amazing video-conferencing facility. We had over 300 attendees conferenced together for today's event, from locations including: Santa Clara, Seattle, Dallas, New York, Atlanta and more. If you've not had the good fortune to see one of these Polycom Solution Center's in person, it is worth the time. The video is amazing, and the audio is crystal clear. It [read] Keywords: ibm sametime blogger integration
120


Healthcare Solutions at Lotusphere?
Tue, Jan 10th 2012 10:11p   Phil Salm
As 2012 kicks off, I have some new excitement brewing for me in addition to the annual Lotusphere anticipation. This year I will have a new focus on IBM software solutions for healthcare. This is extremely exciting to me as I get to spend time in a field where information technology can make significant improvements to people's lives, not just bottom lines. And I'm very fortunate to enter this space at a time when leading-edge technology based on IBM's Watson is being transformed and appli [read] Keywords: ibm lotusphere blogger
126


Nice Shoes, IBM
Sun, Jan 1st 2012 6:12p   Phil Salm
An old manager of mine used the following approach for providing feedback to his reports. Any constructive criticism was to be delivered in-between compliments, such as, "Nice shirt. You suck. Nice shoes." In that vein, here are my reflections on some of the "nice shoes" IBM Collaboration Solutions modeled in 2011, followed by what I'd like to see from ICS in 2012. Good ICS Moves in 2011 Connections Entitlement with Notes. The entitlement of Connections Files and Profiles services wit [read] Keywords: collaboration connections domino foundations ibm lotus notes notes client protector quickr sametime blogger desktop email enterprise exchange exchange integration microsoft mobile outlook server social software




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