The New York Times had a nice article about the purchase of Instagram by Facebook for $1Billion. Whether you think its worth it or not, it begs a bigger question – especially for the larger enterprise community. Does that make mobile mainstream? This purchase didn’t kickstart the mobile revolution but for a lot of IT and business leaders, this might have validated their working assumptions and budget bets for 2012/13. The enterprise IT conversation will revolve around a few items which are clearly being validated by the marketplace:
Mobile is no longer a long-pole bet – it is usually the impetus for portal/social upgrades
Social business is in three very prominent places in the enterprise
Kick starting internal social networks
migrating mature communities to the external stakeholders
the bleed of external social and internal social – you need a strategy
Gamification or other adoption drivers are key to the short AND long term success of social communities
Social portals are now the norm
Location and presence will play a larger role with the dispersion of the modern workforce – enter true unified communications
You will see some or all of the above possibly start and live on mobile-only platforms like Instagram and Foursquare. This is going to be a bigger bone to toss because companies are just starting to wrap their heads around the BYOD (bring your own device) concept or supporting multiple forms of employee/stakeholder mobile expectations. Another move is the moving of the above onto private hosting environments. This will make the big boys (IBM, MS, Oracle, etc) have to rethink their licensing models to deal with bursts and valleys of CPU’s. All in all its the natural movement of IT. Albeit, the movement is much, much faster than most people have come to get accustomed to in the past 4-6 years. We are in a tech burst (sans bubble) and everyone is just trying to stay afloat. This is just the beginning.
Loyalty 3.0 is Out
Tue, Jun 18th 2013 6:19a Michael Porter Rajat Paharia just released his new book, Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification. Bunchball is a partner of ours and focuses on the gamification space. We’ve presented with him on this very topic several times. I just picked up my kindle version and will follow up with a review.
For now, feel free to pick up your version. I’ve always found his content interesting. [read] Keywords: linkedin
Do or Die Questions Boards Should Ask About Technology
Fri, Jun 14th 2013 4:18p Michael Porter McKinsey recently posted a set of 9 questions all board should be asking about how technology is being used in their companies. It’s worth a read for all the questions and the additional detail they provide. I want to focus on the first four and some of the implications.
How will IT change the basis of competition in our industry?
What will it take to exceed our customers’ expectations in a digital world?
Do our business plans reflect the full potential of technology to improve our [read] Keywords:
Becoming a Customer Company
Fri, Jun 14th 2013 10:18a Michael Porter Vivek Kundra, EVP at Salesforce and former United States CIO, talked about becoming a customer
Quote from IBM 2012 CEO Study
For some time, busienss have been refining and optimizing their networks of suppliers and partners. But something revolutionary has been happening — the sudden convergence of the cloud, social, and mobile spheres — connecting customers, employee and partners in new way.
This will involve fundamentally rethinking how you connect with your customers, partners, [read] Keywords: ibm
Social Uses of Data
Fri, Jun 14th 2013 8:18a Michael Porter I’m at the Salesforce Customer Company tour. Before they started their main session, they brought a couple people up to talk about uses of social. Here are some quick notes on those interviews.
They started with a great example of a company which provides vaccines to a variety of third world countries. They use Salesforce Chatter and sensors in vaccine refrigeration units to track that the vaccines are viable when they arrive. If you want to talk about a use of social that pushes [read] Keywords: notes
12 Technologies That Are Improving at Insane Speeds
Fri, Jun 7th 2013 8:22a Mark Polly Business Insider published an article titled “12 Technologies That Are Improving at Insane Speeds” describing a McKinsey report about technologies that are disrupting the global economy. The image shown here summarizes the 12 technologies and provides a glimpse into the amount of technological improvement provided over the years.
Not surprising to me is that areas that affect Portal and Social are at the top of the list. Mobile Internet is the first example of technology that has [read] Keywords: mobile
Social Technologies: The Business Payoff
Thu, Jun 6th 2013 1:18p Michael Porter I’m at an eWeek Sponsored half day session that focuses on Social Business. Marcia Connor was the first speaker. She’s a Principal at SensifyGroup (@marciamarcia). She focuses on helping people work at jobs that don’t suck.
One of the key problems is the sheer amount of data out there. The internet adds 34 Gigabytes each day. This information deluge means that 1 in 2 business leaders say they don’t have the information needed to do their jobs.
Our brains transf [read] Keywords: connections
The Social Business Payoff
Thu, Jun 6th 2013 1:18p Michael Porter Jennifer Okimoto, an Associate Partner with IBM spoke about the social business payoff and gave a lot of examples on where it’s happening.
The knowledge based economy was originally coined in 1996. It came with the realization that computers and knowledge change how the work is done. Jennifer highlighted that a knowledge worker is not just someone in a cubicle farm. It could be an oil field worker, a sales person, a chemist., people in health care, and yes, people in cubicle farms.
em [read] Keywords: collaboration
What is the pre-requisite skill set for learning Adobe CQ5?
Wed, May 29th 2013 11:18a Robert Sumner I am asked by clients all the time….what pre-requisite skill set is required to learn CQ5? The answer depends on the role.
In the web experience management world, there are several roles to consider: WCM/WEM architect, J2EE Integration Specialist, and CQ5 developer.
First the WCM/WEM Architect:
You need someone who’s done it using other WCM platforms. Someone with prior WCM implementation experience will know what to look for and what to avoid…and will have a good sense for h [read] Keywords: css