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Latest 7 Posts
Change Management in an Agile World
Tue, Apr 14th 2015 28
The King’s New Ship – A Change Management Metaphor
Tue, Apr 14th 2015 28
Don’t Forget the Remote Employees!
Mon, Apr 13th 2015 89
User Experience with Poor Data Quality
Mon, Apr 13th 2015 55
The ABCs of Change Adoption
Mon, Apr 13th 2015 47
CMOs Under Increasing Pressure to Produce Results
Thu, Apr 9th 2015 21
10 Questions To Ask A Digital Transformation Consultant
Thu, Apr 2nd 2015 15
Top 10
Don’t Forget the Remote Employees!
Mon, Apr 13th 2015 89
User Experience with Poor Data Quality
Mon, Apr 13th 2015 55
The ABCs of Change Adoption
Mon, Apr 13th 2015 47
Change Management in an Agile World
Tue, Apr 14th 2015 28
The King’s New Ship – A Change Management Metaphor
Tue, Apr 14th 2015 28
CMOs Under Increasing Pressure to Produce Results
Thu, Apr 9th 2015 21
10 Questions To Ask A Digital Transformation Consultant
Thu, Apr 2nd 2015 15
First iOS Apps from Apple-IBM venture
Mon, Jan 5th 2015 13
Financial Insights Into Costs For New Digital Applications
Fri, Mar 27th 2015 13
Adobe Summit: The Convergence of Search and Social
Thu, Mar 27th 2014 12




Recent Blog Posts
28
Change Management in an Agile World
Tue, Apr 14th 2015 8:50p   David Chapman
The Agile method of IT project management has become increasingly popular over recent years, and rightfully so – it is a fantastic way of developing a new or improved technology.  It’s incremental and iterative approach allows for quality deliverables at project completion. This methodology, however, has caused many a headache for Change Management practitioners, who want to know what is coming when so that users may be prepared through communication, training, and other adoption techniques
28
The King’s New Ship – A Change Management Metaphor
Tue, Apr 14th 2015 1:54p   David Chapman
Change Management is vague, frequently misunderstood term in business today.  I spend a lot of my time helping clients understand what we’re talking about when we talk about Change Management, and more importantly, imparting its value and the criticality of this discipline on projects today.  I heard a great metaphor this morning for describing Change Management, and it goes like this. One day, the king commissioned his shipbuilding team to build a bigger, better, and faster ship.  Th
89
Don’t Forget the Remote Employees!
Mon, Apr 13th 2015 7:34p   David Chapman
More than 90% of companies have users who work remotely either part or all of the time.  As project leaders, more specifically Change Management specialists, we can’t forget about these important people! Nothing says “second-class citizen” like a poor approach to engaging remote users, and an unengaged user usually will be a slow adopter to a new technology or process.  There are several great strategies to engaging remote users in meaningful ways that will help drive engagem
55
User Experience with Poor Data Quality
Mon, Apr 13th 2015 7:13p   Eric Roch
We are living in what many are calling the age of the consumer. Companies today rely on their reputation and their customer’s experience to drive revenue. Customers expect real-time information such as product, pricing and availability via their mobile devices. Data quality issues equate to poor customer experiences. Consider the customer’s perspective if they show up at your location for goods or services only to find the information provided on your website or mobile application is incorre
47
The ABCs of Change Adoption
Mon, Apr 13th 2015 7:06p   David Chapman
At this morning’s Association of Change Management Professionals (ACMP) conference keynote address, New York Times Best Selling Author Daniel Pink gave us insight into the shift in the ABCs of selling.  In the business climate of yesterday, where the sellers had the information and the mantra of “Buyer Beware” reigned, the ABCs for sales folks stood for “Always Be Closing.” More recently, with all of the data that has become available, buyers have regained the upp
21
CMOs Under Increasing Pressure to Produce Results
Thu, Apr 9th 2015 9:08a   Mark Polly
We’ve heard a lot about Chief Marketing Officers in the last few years.  With Digital Transformation at the top of many CEOs minds, the CMO role has gained prominence and power.  Of course with that prominence, comes increasing scrutiny.  Matt Langie wrote a story on CMO.com about the pressure CMOs are facing due to the high visibility and costs of digital marketing efforts. Perficient Digital Transformation Series For me this is a very timely article.  On April 15, I’ll be hosti
15
10 Questions To Ask A Digital Transformation Consultant
Thu, Apr 2nd 2015 8:07a   Mark Polly
I saw this article – 10 Questions To Ask Before You Hire A Digital Transformation Consultant – on CMO.com and thought it would be interesting from a Digital Transformation consultant’s point of view. The author, Jon Bains, correctly identifies that it can be difficult to know who to trust when you need to engage somebody for consulting services. The Digital Transformation market has a lot of players with traditional agencies and consultancies expanding into this space. Who to e
12
Digital Transformation Hindered by Data Quality
Wed, Apr 1st 2015 5:05p   Eric Roch
Not surprisingly, surveys point to a need for a customer experience makeover. A poll by Econsultancy in association with Ensighten referenced in the article “Why Marketers, Agencies Haven’t Mastered the Customer Experience” lists the following benefits to customer experience optimization: Higher engagement and conversion rates (by far the highest ranked) Better brand perception and loyalty Renewals, cross-sells and upsells Increased average order value However, the survey also pointe
10
Amazon and the Internet of Things
Wed, Apr 1st 2015 10:34a   Michael Porter
I was speaking to someone who stated, “I’m not convinced about the internet of things.” To be honest, I hewed to that opinion for a while but as we see more examples of computing occurring outside of your desktop, tablet, and mobile devices I’m starting to change my mind. The latest example of the trend away from the three mainstays came yesterday with Amazon’s announcement of Amazon Dash. It’s a cool concept for the number of times I’ve run out of some
8
Factors for Successful Value Creation for Big Data Initiatives
Tue, Mar 31st 2015 1:00p   Shankar RamaNathan
One of the major challenges of Big Data initiatives is the Value Creation. What is the business value of the data in question and how to leverage it to successful business strategies. There are various factors influencing the successful value creation. Source: McKinsey Global institute IT intensity – This is a big factor when doing analytics it is important to have the right tools, support and IT engagement. Many organization struggle when IT is mainly performing just infrastructure main




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