I’ve started experimenting with the new IBM WebSphere Portal 8 (Enable version). My first adventure that I’d like to share with you was downloading and installing this new version. I’ve installed previos versions of Portal many, many times starting with version 5.0. So I jumped onto the IBM website, found the install images and started up the download.
First, the download is bigger than in previous versions. In previous versions, I downloaded 6 images for a total of around 4gb. With this version, I had to download 10 images (2 for IBM Installation Manager, 3 for WebSphere, and 5 for Portal Enable) that took up almost 7gb. I uncompressed all the files into one directory as required, which I called Portal8.
I was installing this on a VMWare server running Windows 2003, which I previously used. That server had 20gb allocated to it. Well, with Windows taking several gb and the downloaded images expanding to over 8gb, I was under the recommended available disk size for the installation (8gb). As you’ll see in reading the rest of this port, at this point I should have gone back and checked the system requirements closer. But I was too excited to start the installation, and unfortunately it takes longer to request a change to VM disk space than I was willing to wait. I knew that I could run the install from a network drive, but our network seemed really slow for these VMs.
To try to get enough disk space for the install, I decided to install just IBM Installation Manager (IIM) first (146mb on disk), then remove the IIM installation software, which included zip files for all the supported operating systems. On a side note, it would be nice to not have to download all that extra software for Linux, Solaris, zOS, etc. when all I want is a Windows version! I ended up deleting just enough to get me the available space I needed.
After installing IIM, I had to point to the repository configurations for WebSphere, Portal, and Enable using IIM’s preferences dialog. Each repository configuration is in a file in the main directory for these components.
I started the installation through IIM, selected WAS, Portal, and Portal Enable to install, and then selected the WAS fixpacks to install from a list IIM presented to me. Funny thing is, IIM showed me fixpacks for all operating systems, not just the one I was running.
Once I deciphered what was targeted for Windows, I clicked next and encountered my first real problem. I got this message: “A supported operating system was not detected.”
I immediately went to the info center to look at the system requirements. Sure enough, Windows 2003 is no longer supported. Windows 7, Windows 2008, and Windows Vista Enterprise are the only versions supported in WebSphere Portal 8. I guess I should have read the requirements more closely! (Yes, I’m laughing at me too.)
So its back to square one. I’ll request an updated VM from my IT people. This time, I’ll get more disk space along with the correct operating system. I’ll also make sure they add more memory as the Info Center says that 4GB is now the minimum amount.
Just so you don’t get stuck in this same situation, I’ve summarized the new requirements here.
Drug or Drug Device Portals
Thu, Oct 23rd 2014 10:12a Michael Porter Eugene Sefanov has a nice post on the value of a patient portal for those who use a specialty drug or drug device. He goes into some detail on the possible use cases with that kind of portal. I like the approach he takes. Just being prescribed a drug doesn’t mean you are going to get the right outcome. Anything you can do to ensure the patient has all the support he or she needs will improve that outcome.
An effective way to provide patient support is through a portal that is sp [read] Keywords: collaboration
Dreamforce: Community Cloud for Healthcare
Tue, Oct 14th 2014 10:15p Mark Polly All this week I’m at Dreamforce, the annual Salesforce conference. Salesforce has come a long way with their platform and they’ve recently introduced Community Cloud. Community Cloud is an evolution of their portal product and includes many features that we see in other enterprise-class, horizontal portals.
We are seeing a lot of interest in portals from our healthcare clients. At Dreamforce, I attended a session on using Salesforce Community Cloud in healthcare. I blogged [read] Keywords: community
Successful Partner Communities with Salesforce
Tue, Oct 14th 2014 12:18p Mark Polly Zero Motorcycles needed a way to consolidate multiple partner facing systems into a simplified user interface, track sales and monitor participation programs and automate workflows. As we’ve seen from other customers, partners had to login to multiple systems. Using Community Cloud, Zero was able to provide one interface for the partners to login into and get information and process leads and improve sales.
Zero’s original model was B2C, thinking that consumers would order electri [read] Keywords: collaboration
Creating Customer Happiness with Salesforce Communities
Mon, Oct 13th 2014 3:12p Mark Polly Community Cloud is Salesforce’s newest and fastest growing cloud (until tomorrow). IDC has seen a huge jump in using social media to communicate with customers and respond to customer inquiries. The top 3 technologies that are planned to be used include discussion forums, public social networks, and online communities, which is where Community Cloud comes in.
Constant Contact, an all-in-one marketing platform, has over 600,000 small business customers. Constant Contact us [read] Keywords: administration
Content Marketing is Inherently Flawed?
Fri, Oct 10th 2014 11:12a Michael Porter In the past week I’ve either read or listened to two heads of global marketing for two well known brands. Both had a similar story with different sides of the same coin. Both had a message that dealt with Marketers having to forget about telling their brand story and go with what customers want to hear. The first was a session about leveraging social data with Michelle Lapierre who is the Sr. Director of Customer Experience at Marriott Rewards. The second is an article at cmo.com dis [read] Keywords: facebook
Why Do Contextual Ads Fail
Tue, Oct 7th 2014 3:12p Michael Porter I’ve blogged about the personalization failure before. Now it looks like others are catching on to the ultimate failure on their part………… even as they harvest huge amounts of private information about us. This article in ComputerWorld outlines the issues. The author Mike Elgan hits the topic of privacy quickly and never lets it go:
Companies like Google, Facebook and Amazon violate our privacy in order to show us relevant ads. So why do their ads miss the mar [read] Keywords: facebook
A Day in the Life of a Social Media Manager
Mon, Sep 29th 2014 11:11a Mark Polly In the BufferSocial blog, Kevan Lee posted an article for Social Media Managers. The post takes a look a “typical” social media manager’s day and breaks down that day into many different activities, represented in the info graphic here.
Mr. Lee also provides several different views on how other people spend their days managing social media. One person, Finola Howard, manages to compress all her daily activities into just one hour per day. Her tasks include:
Use Socia [read] Keywords: connections