So during the keynote this morning they spoke about how Wastson works and how it might have real life applications. To kick off, the speaker noted how Watson works
Understands natural language and human speach
Generate probabilities on the correct answers
Learns as it goes
All this is built on a massively parallel architecture optimized for Power 7. (Power 7 is the architecture we have seen massively increase Portal throughput as well)
So how to make Watson work? They are looking at healthcare in the following scenario
Watson acts as an assistance
It hears the symptoms and makes an initial indication
It next looks at family history which may result in a change
It overlays patient history
It then overlays any medications being taken
At this point, it can give a probabilistic determination as to what may be the cause of the patient’s problem
IBM recognizes that is can’t work alone in something like the healthcare so they are partnering with Wellpoint and Cedars Sanai.
Other possibilities include the idea of Watson and social collaboration. The social collaboration can enhance Watson. It can glean insight from social networks like Doximity to make better determinations
Andy Miller of Polycom on mobility, cloud, millenials and others
Note: Tim Berners Lee spoke on the value of the Semantic web.
Andy Miller is the president and CEO of Polycom. He came to give a vision of video communications.
Myth: Video communications is built around savings on travel by putting people in a room
Reality, video ubiquity takes it out of a conference room and puts it in lots of other locations.
Video ubiquity will put these services in the cloud and make it available to the consumer, not just large businesses
8 of the top 10 hospitals and all top 10 pharmaceuticals worldwides use video technology to make treatment decisions
4 of the top 5 colleges use Polycom
Yale, Harvard, Standard, Brown ,Columbia
Army, Navy, Airforce, and various state and local governments are using video techology
10 of the largest banks and six larges insurance company use video to save costs and streamline operations. This includes video kiosks to connect to an expert
Five of the top entertainment and media are reducing production time
scripted in Chicago, filmed in NY and edited in LA. Video cuts the time to do all this
Top 5 trends in collaborative communications
This next generation was raised on video
66% of mobile traffic by 2015 will contain video
Proliferation of mobile devices
expect 320 Million tablets by 2015
92% of Fortune 500 are deploying iPads today
Tablets do and will support
All the major networks (ATT, Sprint, Verizon, T-Mobile, etc) are supporting higher capacity.
All delivered through the cloud
Deliver video without premise based eqiupment
Tim Berners Lee, Minoja, and Andy Questions
What are teh avenues and pitfalls when connecting to the semantic web? It depends on the current intranet’s capacity and stability. It also depends on how open the internet is. Tim then took the time to rail against SOPA in the House and PIPA in the Senate
What is the role of the knowledge worker? They will have a lot of growth opportunities. The semantic technologies will drive a new class of opportunities to engage and talk about driving business outcomes. This will put new demands on them. They will have to understand how it works and how to use the tools.
On the IT side do you see the lines between business and IT blurring? The lines are already blurring. Business wants to reduce the time between strategic intent and actually doing it. Those who cut that time will succeed.
Are you envisioning a real generation divide between digital natives and digital immigrants? Yes but new tools will help bridge that divide.
Are their more personal applications of Watson? Can’t date Watson but Watson can find a partner.
Tim, can you give us concrete steps to get business value from the semantic web now? You need people who understand the semantic web. Find bright people. It’s changing so quickly. The open standards make it easy to evolve quickly. Advice, join in building those standards.
follow up: to your first point, we don’t have the skills so your emphasis in on hiring for the skills. Tim said, “I’m training. Give them a chance to play. Let them download and play with it. It’s free”
Andy, besides calling Polycom, what do you have to do to move the needle on mult-media: There are several things. utilize what you have in place. Bring tools like Sametime. Don’t follow a rip and replace philosophy. Secondly, understand your supply chain requirements. Understand the roadmap of how you communicate with your supply chain
Minoja, on the them of AI providing real benefits, what do I do when I get back to the office: 1. Educate yourself on what it can do. Share it. 2. Enable. Unlike ERP systems you can start small. With social technologies you can start implementing with a small number of people.
But Don’t Stalk Me
Fri, May 10th 2013 6:21a Michael Porter Back in March, I mentioned a Global Survey Oracle did on customer experience. That’s been a hot topic of late in my world. As part of that survey, they continue to build off of the nuggets of information found in that survey. Emil Fernandez pointed me to an update on that survey that includes a video on millenials and how they wish to engage or be engaged. The short video highlights a few way they would prefer to engage. I found it hilarious that at about 45 seconds, one teenager say [read] Keywords: oracle
Portal Beauty and the User Experience
Thu, May 9th 2013 6:18a Michael Porter Dr. Marci Stochak-Chavez just posted an article on our health blog somewhat related to yesterday’s post. She focuses on whether beauty is in the eye of the beholder for a portal. In here article, she references a design a portal challenge in New York City. This challenge pushes contestants to create a nice interface while also using key standards like the Blue Button and the Direct Protocol to transmit medical records.
Dr. Marci makes one quote it’s easy to agree with.
I be [read] Keywords: interface
If You Build a Patient Portal Why Won’t They Come?
Wed, May 8th 2013 6:21a Michael Porter Joe Jacobellis, a member of the Design Experience team at a client pointed out this interesting article about patient portals by Steve Wilkins. It’s titled, “If You Build a Patient Portal Why Won’t They Come?“ Before you read it, let me give you some history:
The Affordable Care Act mandates that all patients have access to their medical record (lab test, allergies, discharge instructions, etc.)
In various stages, hospitals and clinics need to give you electronic acc [read] Keywords: community
Salesforce Communities: The Portal is Dead…Long Live the Portal
Thu, May 2nd 2013 6:18p Axel Newe Today Salesforce.com announced its long awaited release of Communities, which in Salesforce’s own words ended the era of legacy portal software. These are heady words, but Salesforce may have actually created something that is taking the portal concept into a different direction. The motor that is driving Communities is Chatter, Salesforce’s social collaboration platform. Salesforce.com used to have distinct offerings for Partner and Customer portals. With Communities, Partners, [read] Keywords: collaboration
Gartner Keynote: Don Norman on emotion
Wed, May 1st 2013 4:18p Jonathan Distad Don Norman is well known cognitive scientist who has spoken and written extensively on emotion and design in everyday things. Today he is speaking at the Gartner Portal, Content and Collaboration Summit in San Diego. He talked about how why and how emotions drive our decisions and our behaviors. Something that we all know is important but in IT we often focus on the function and too little on the emotion.
Employees are people. If they are seen as a cost center that is a missed opportunit [read] Keywords: collaboration
Gartner Portal, Content and Collaboration – Opening Session
Mon, Apr 29th 2013 10:17a Jonathan Distad Live blogging from the Gartner summit in San Diego, CA
Engaging at the nexus of Social, Mobile, Information and Cloud. Innovation supports a new reality.
The threat to China is the 3D printer and the reality is innovation is around us that are trivial and some that are game changing. They need to be in the context of our lives. Disruption is around us. We have to react to the disruptions. We need to apply disruptions in a positive way. Don’t be a deer in headlight when it comes [read] Keywords: collaboration
Salesforce: Customer Company – Chicago
Thu, Apr 18th 2013 9:16a Jonathan Distad McCormick Place – Chicago
Waiting for Marc to hit the stage in this ‘intimate’ town hall here is Chicago. A client of ours, Cars.com, is talking about how they use Salesforce to help sell and crunch data:
Adding value to the data through customizing reporting back from the dealer giving a better experience for the consumer.
“we love chatter” – it is THE tool that makes work better. Onboarding has never been more fun that using Chatter.
Every person at t [read] Keywords: